Siebel CRM interview Question. Area of testing 1.) PL/SQL Questions 2.) SQL/ SQLPlus 3.

) Tuning Questions .) !ata Mo"eler #.) $ra%le Troubles&ooting '.) Siebel a. Con%e(t b. )nfrastru%ture %. $b*e%t t+(e ". e. ,s%ri(t f. -or.flow g. /S &. Anal+ti%s i. Trouble s&oot

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Question : Difference between static and dynamic drilldowns? Answers:

A static drilldown always takes the user to the same view. A dynamic drilldown can take the user to different views depending on certain conditions, such as the value of a field.
What is the difference between MVG Applet and pick applet?

MVG applet will display the records which is associated with the parent record. [1:M with 1 primary record !ick applet will display all the records from a "#. from which 1 can $e selected.

Question : What kind of relationship exists between osition and !esponsibilities?

%here is no direct relationship $etween &esponsi$ility and !osition. %he indirect relationship $etween &esponsi$ility and !osition is of Visi$ility. "oth of them drive Visi$ility in 'ie$el. ( &esponsi$ility restricts access to particular view so that user cannot see those views. ( !osition restricts access to particular set of data. 'o, as a result $oth are used to limit visi$ility of users of application. After discussing with my friends and peers a$out this )uestion * am getting a feeling that * am putting my hand in a $ee nest $ut * think this could end up as a new learning to me and for all. 'o guys * $eg you to tell me your views what do you think a$out this )uestion so that this post can $ecome the new answer for all of us.

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Overview:Siebel Analytics Interview Questions with Answers,Siebel Analytics Multiple Choice Questions with Answers,Siebel Analytics MCQ with Answers Which are system-de ined Web !roups" Choose three# A. Authenticated Users B. System Administrators C. Defined Users D. Web Administrators E. Everyone Answer: A, $, % Which o the ollowin! records the Siebel Analytics Server messa!es such as startup time, any business models that are loaded, and any errors that occurred" A. NQServer.log B. NQSConfig.ini

C. NQQuery.log D. NQClusterConfig.ini E. NQScheduler.log Answer: A Which ile controls the de ault parameters in Siebel Analytics Web" A. userconfig. ml B. localedefinitions. ml C. instanceconfig. ml D. devicecharactersets. ml Answer: C Which !uided navi!ation type always appears on the $ashboard" A. Static lin!s B. Static sections C. Conditional lin!s D. Conditional sections Answer: A A&C would li'e to analy(e which o its hundred stores have improved its order ul illment rate last year# I A&C uses a dimensional modelin! to answer the above )uestion, which o the ollowin! would be its act table" A. Stores B. "rders C. #roducts D. $ime Answer: & What view allows users to determine the columns that appear in *esults" A. %egend B. Column Selector C. &ie' Selector D. Dynamic Selector Answer: & +he symbolic ,*-s are created where in the Siebel application" A. (n Siebel $ools under )ome #age vie' *WCC+ B. (n Siebel Ans'ers C. (n Siebel Call Center D. (n the Analytics Administration $ool Answer: C .ow are non-dashboard components edited" A. ,avaScri-t B. CSS *Cascading Style Sheets+ C. ./% /essage 0iles D. Dashboard Editor Answer: &

Which statements are +*,% o Authenticated ,sers" Choose two# A. Authenticated Users grou- is a member of the Everyone grou-. B. All users belong by default. C. Users become a member of this grou- 'hen a user is first authenticated by Siebel Analytics Server. D. All members by default have access to administrative functions1 but can be changed by changing -rivileges. Answer: A, C In which o the ollowin! Siebel Call Center screens would you add a new My Analytics $ashboard view that you created in Siebel +ools" A. A--lication Administration B. Analytics Administration C. (ntegration Administration D. User Administration Answer: A Which o the statements are +*,% o $ial !au!es" Choose two# A. $hey are useful for scorecard2ty-e out-ut. B. $hey sho' data using a dial 'ith one or more indicator needles. C. $heir needles change -osition to indicate 'here data falls 'ithin -redefined limits. D. $hey sho' data using a circle. Which o the steps o Inline in the %/hibit are done in the Siebel application" Choose two# A. 3 B. 4 C. 5 D. 6 E. 7 0. 8 9. : Answer: A, 0 1ou would li'e to show the results o the )uery in the %/hibit in a Chart view but the Siebel Analytics Web !ives you a 23iew $isplay %rror#2 Why would that be the case" Choose two# A. $he ;uery is 'rong B. <ou need to have a filter to have a chart vie' C. $o dis-lay the results in a Chart vie'1 you need at least one measure D. No columns from the fact table 'ere ;ueried against Answer: C, $ Which o the ollowin! Siebel Analytics components e/tracts data rom transactional data sources, loads them into sta!in! tables, and trans orms data into stars within a Siebel *elationship Mana!ement Warehouse" A. DAC Server B. Siebel Analytics =e-ository C. Siebel Analytics Server D. Siebel Analytics Cluster Server E. (nformatica Server

Answer: % In an inte!rated analytics implementation, a ter addin! a new C*M responsibility, what must be done within Web administration" A. Add the C=/ res-onsibility in the database. B. Add the C=/ res-onsibility as a ne' Web 9rou- in the r-d. C. Add the C=/ res-onsibility as a ne' User in Siebel Analytics Web. D. Add the C=/ res-onsibility as a ne' Web 9rou- in the Siebel Analytics Web. Answer: $ Which statements are +*,% o direct database re)uests" Choose three# A# +heir results can only be displayed in Siebel Answers# B. $hey are enabled for everyone. C. $heir results can be incor-orated into dashboards. D. $heir users should !no' advanced SQ% and understand underlying data sources. E. $hey are only accessible to Siebel Analytics Web administrators. Answer: C, $, % Which o the ollowin! is 4O+ true o the &usiness Model and Mappin! layer" A. (t determines 'hat -hysical tables>columns can be used to satisfy ;ueries B. (t includes Connection #ool ob?ect and Schema folders C. (t is 'here aggregation rules for measures are set D. (t is 'here hierarchies are established Answer: & 1ou have created a new dashboard in Siebel Intelli!ence $ashboard 5 Admin 5 Mana!e Intelli!ence $ashboards# 4ow you would li'e to see that in Sales# .owever, the Sales drop-down list does not show the Sales &y State that you 6ust added# What should you do to ma'e it appear in the drop-down list" A. Com-ile the siebel.srf in Siebel $ools B. Save the =#D in the Analytics Admin $ool C. =efresh the bro'ser D. Sto- and restart the Siebel Analytics Server Answer: C Which o the ollowin! are Siebel-recommended leadin! practices to enhance Siebel Analytics per ormance" Choose two# A. Design re;uests that use com-le ;ueries B. Avoid designing dashboards that return too much data C. Use caching to im-rove ;uery s-eed D. Avoid using 9uided Navigation unless the dataset 'ill be huge Answer: &, C Which statements are +*,% o 7ilters" Choose two# A. 0ilters are a--lied on a column2level basis. B. $able level filters -rom-ts can be added to a re;uest. C. Saved re;uests may be used as filters. D. $he SQ% 'ithin a s-ecific re;uest cannot be edited. Answer: A, C

*e)uest 8 returns Customers with $ollars between 9::: and 8::::# *e)uest ; returns Customers with $ollars between <::: and ;::::# A union o these two re)uests should produce which o set o results" A. Customers 'ith Dollars bet'een 7@@@ and 4@@@@ -lus du-lication of Customers 'ith Dollars bet'een :@@@ and 3@@@@ B. Customers 'ith Dollars bet'een 7@@@ and 4@@@@ C. Customers 'ith Dollars bet'een :@@@ and 4@@@@ D. Customers 'ith Dollars bet'een 7@@@ and :@@@ Answer: & Which o the ollowin! is 4O+ true o a star schema" A. $he facts are ;uantifiable B. $he fact table has several foreign !ey columns com-osed of the -rimary !eys of the related dimensional tables C. A fact table is lin!ed to related dimension tables D. Dimension tables are normaliAed E. Dimension tables usually have a one2attribute -rimary !ey such as #roduct (D for #roducts Answer: $ Which o the ollowin! stores content created by Siebel Answers re)uests, ilters, Siebel Intelli!ence $ashboards =a!es, and the i&ots" A. Cascading Style Sheets B. =e-ository file C. Web catalog D. Alerts Answer: C

;>: What is $AC and %+;?: %/plain in brie about In ormatica, Siebel Applications Con i!uration and Siebel +ools and how are they related"

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4. What is a mutating table error and ho' can you get around itC %evelB (ntermediate E -ected ans'erB $his ha--ens 'ith triggers. (t occurs because the trigger is trying to u-date a ro' it is currently using. $he usual fi involves either use of vie's or tem-orary tables so the database is selecting from one 'hile u-dating the other. 6. What -ac!ages *if any+ has "racle -rovided for use by develo-ersC %evelB (ntermediate to high E -ected ans'erB "racle -rovides the DB/SD series of -ac!ages. $here are many 'hich develo-ers should be a'are of such as DB/SDSQ%1 DB/SD#(#E1 DB/SD$=ANSAC$("N1 DB/SD%"CE1 DB/SDA%E=$1 DB/SD"U$#U$1 DB/SD,"B1 DB/SDU$(%($<1 DB/SDDD%1 U$%D0(%E. (f they can mention a fe' of these and describe ho' they used them1 even better. (f they include the SQ% routines -rovided by "racle1 great1 but not really 'hat 'as as!ed. 3. What is 'or! flo' -rocess in Siebel. 4. What are W0 -olicy grou-s and -olicies. 5. )o' do you create a W0 -olicy grou-.

6. )o' do you invo!e your W0 through W0 -olicies 7. What !ind of o-erations can you -erform through W0 -olicy grou-s 8. )o' many local data base do you initialiAe :. What is routing model F. )o' do you e tract the database from server. G. After initialiAing the local data base can a develo-er can 'or! on tools. 3@. What is assignment manager and 'hat are the com-arison ob?ects in it. 33. 0or running a W0 -rocess through W0 -olicies 'hat are the com-onents need to be running . 34. What are the t'o tables used in the 'or!flo' -olicies. 35. )o' do you run 'or!flo'2monitoring agent. 36. What is the escalation re;uest tableC 37. What does the action re;uest table doC 38. What are the -arameters do you -ass 'hile running a 'or!flo' 2monitoring agent. 3:. What !ind of configuration have you done in this -ro?ect. 3F. What is dynamic drill do'n. 3G. What is your current business re;uirement. 4@. )o' do you configure dynamic drill do'n. 43. What are the ty-es of invo!ing the 'or! flo'. 44. )o' do you invo!e 'or!flo's through the runtime eventsC