Emily Milton

milton.emily@gmail.com (303) 927-8352 Innovative tourism professional, delivering thorough, personalized customer service. Two years tourism experience including: leading tours, providing quality service, designing itineraries, and researching destinations. Educated in sustainable tourism, adventure travel, French, niche tourism, event planning, art history, wine and food pairing, photography, and performing arts. EDUCATION: Bachelor of Arts, Metropolitan State University of Denver, Colorado Extended Major in Individualized Studies: Destination Management. Minor in Tourism. Graduated Cum Laude with a GPA of 3.86, May 2012 RELEVANT EXPERIENCE: Driver/Guide, Holland America-Princess Alaska/Yukon Trapper Creek, AK, April 2013-September 2013 Delivered narrated tours while driving a motorcoach to Denali, Talkeetna and Anchorage Created tours by researching stories about nature, people and events in Alaska Transferred 34,111 people to Talkeetna as part of a team Consultant, Touchstone Tours, Inc. Westminster, CO, September 2010 to December 2012 Designed compelling itineraries for group tours to United Kingdom, France, and Italy Researched regional attractions, cultural activities, restaurants, and accommodations Member Services Counselor, AAA Colorado Northglenn, Colorado, May to August 2010 Provided members with superior service, including auto travel information, route planning, and attraction recommendations tailored to their individual needs Usher, Macky Auditorium Concert Hall Boulder, Colorado, August 2008 to December 2009 Managed performances and receptions, rendering personal assistance to patrons Photographer/Associate, Sears Portrait Studio Broomfield, Colorado, February to May 2008 Photographed clients, enhanced pictures, and created artwork and sales presentations Corps Member, AmeriCorps National Civilian Community Corps Perry Point, Maryland, January to November 2003 Participated in team-based national service program focusing on community service Recipient of the Presidents Volunteer Service Award Selected as spokesperson to represent AmeriCorps for television news interview to communicate the organization's collaboration with the Red Cross after Hurricane Isabel Tour Guide, City of Colorado Springs Parks, Recreation, and Cultural Services Colorado Springs, Colorado, May to September 2002

Led engaging educational hikes for tourists and school groups about wildlife, vegetation, geology, environmental threats, ecosystems, and natural disasters in area