DANIELLE KNOWLES

danielleknowles@icloud.com 01245.790281 (Skype/Mobile)

COMMUNICATIONS AND LEGAL PROFESSIONAL

Experienced administrative professional. Highly organised, motivated selfstarter. Effective in high-stress situations. Exceptional communications and computer skills. Efficiently manages projects with close attention to deadlines. Persistent and adaptable.

EXPERIENCE Managing flow of telephone, email and written correspondence in busy office settings. Providing assistance with general administrative tasks and office organization. Creating and overseeing marketing campaigns, including utilization of social media. Completing a wide range of technical writing and corporate communication projects. Teaching workshops on social media best practices for businesses and nonprofit groups. Drafting legal documents for both Canadian Provincial Court and Supreme Court cases. Researching case law using law libraries, LexisNexis and the Internet. Studying UK law and paralegal standards. Scheduling client appointments, discoveries, mediation and court dates. EDUCATION Paralegal Certificate Program, Vancouver Community College Expected Graduation January 2014 Program being completed online Courses Completed To Date: Legal Office Procedures Legal Terminology Legal Communication Legal Research Court of Appeal Practice Contracts Torts Agency and Business Structures Civil Litigation Litigation for Paralegals 1

Business and Technical Writing Program, Vancouver Community College Graduated May 2010 Professional program focused on technical documentation, editing, user experience design, formatting and professional communication. General Studies, Vancouver Community College Courses Completed Include: Typing Speed and Accuracy Business Communications Human Relations Word, PowerPoint and Excel Project Management Online Documentation Building Powerful Vocabulary Document Formatting

PROFESSIONAL DEVELOPMENT Self-study of United Kingdom IOP Standards for Paralegals. NCTJ self-study of UK journalism and public affairs. Self-study of new British Columbia Family Law Act. Self-study of British Columbian and Canadian Supreme Court Acts. Customer Service Workshop. Dealing With Difficult People Workshop. Small Business BC Smart Start and Intellectual Property Law Workshops. Madcap Flare 2010 (software) Training Roadshow. WordCamp 2010 (Wordpress website platform.) Fraser Valley Social Media Meetup Workshops. EMPLOYMENT HISTORY Freelance Communications Professional 2009-Present Co-Founder and Editor; Miss-SW6.com 2011-Present Administrative Assistant; RE/MAX Little Oak Realty 2010-2012 Legal Assistant; Taylor, Tait, Ruley and Company 2007-2008 Legal Assistant; Marcotte Law Office 2006-2007 VOLUNTEER EXPERIENCE Pivot Legal Society 2013-Present Aberdeen Elementary School 2012-Present FraserValleyPulse.com (featured columnist covering local business) 2010-2011 Abbotsford Spirit of BC (in support of Vancouver 2010 Olympics) 2009-2010 Volunteer Abbotsford 2009-2011 War Amputations of Canada Operation Legacy Program 1995-Present MEMBERSHIPS Canadian Association of Journalists (student member) British Association of Journalists (student member) War Amputations of Canada CHAMP and Operation Legacy Programs HONOURS AND AWARDS Nominee; Best Football Blog by a Female, The Football Blogging Awards (UK) 2012 Nominee; Young Entrepreneur of the Year, Abbotsford Chamber of Commerce 2010 Volunteer Appreciation Award, Abbotsford Spirit of BC and City of Abbotsford 2009 Keyboarding Speed and Accuracy Honour Roll, Vancouver Community College 2006

Professional and personal references and testimonials available upon request.