Barriers to Effective Communication Business communication is communication that promotes a product, service, or organization; relays information within a business;

or functions as an official statement from a company. Business communication can also refer to internal communication. A communications director will typically manage internal communication and craft messages sent to employees. It is vital that internal communications are managed properly because a poorly crafted or managed message could foster distrust or hostility from employees. A. Physical barriers Internal structure of the organization and layout of office machines and equipments creates physical barriers in communication a. Distance: communication is found obstructed in long distance. Like communication between America and Nepal. b. Noise: it is from external sources and affects the communication process. Noise negatively affects the accuracy c. Physical arrangement: the physical arrangement of organizational sources like men, money, material and machine obstruct the communication process. B. Semantic barriers The use of difficult and multiple use of languages, words, figures, symbols create semantic barriers. a. Language: we can find some words having different meaning. As meaning sent by the sender can be quite different from the meaning understood by the receiver. Long and complex sentences creates problem in communication process. b. Jargons: technical or unfamiliar language creates barriers to communication that may be drawn from the literature. So message should be simple and condensed as far as possible so that no confusion creation will be there to the receiver. C. Organizational barriers It is raised from the organizational goals, regulations, structure and culture. a. Poor planning: it refers to the designing, encoding, channel selection and conflicting signals in the organization. b. Structure complexities:- difficult organizational structure barrier for free flow of information. Appropriate communication process must be used. c. Status differences: it creates barrier for communication. Superior provides information to the subordinate about plans and policies. Different information is provided by different subordinates who create barrier in communication.

d. Organizational distance:- distance between sender and receiver also creates barriers to effective communication. e. Information overload: if superior provides too much information to the subordinate in short period receiver suffers from information overload which creates barriers to effective communication. f. Timing: communication can be obstructed if not done on time. If the information is not provided in time it creates barriers to effective communication. D. Psychological barriers It is the barriers to effective communication created from the lack of interest of the people from whom the communication is meant. People do not pay attention to the communication which are not interesting to them and which do not fulfill their want. a. Perception: it is the process of accepting and interpreting the information by the receiver. People receive things differently for a various number of reasons. b. Filtering: communication some time filters the negative information to make it more favorable to the receiver. In this process, knowingly or unknowingly some valuable information may be disposed. c. Distrust: superior provides information or message to the subordinates to their own view, ideas and opinion which create obstruction in communication. d. Emotions: emotion also creates barriers to effective communication like anger, het, mistrust, jealousy etc. e. Viewpoint: it also creates barriers to effective communication. It the receiver doesnt clear the message and ignore without hearing, the message may create obstructions. f. Defensiveness: if the receiver receives the message as threat and interprets that message in the same way, it creates barriers to effective communication.

E. Cultural Barriers : Cultural barriers are a result of living in an ever shrinking world. Different cultures, whether they be a societal culture of a race or simply the work culture of a company, can hinder developed communication if two different cultures clash. In these cases, it is important to find a common ground to work from. In work situations, identifying a problem and coming up with a highly efficient way to solve it can quickly topple any cultural or institutional barriers. Quite simply, people like results. - See more at: http://opin.ca/article/seven-barrierscommunication#sthash.RRn0dT4S.dpuf

Or Barriers to communication To approach the subjects we'll analyse a simple model of a communication process consisting of two communicating units (people) and a communication channel linking them. In a simplest example both interlocutors are close in the space so they can talk, see one another and they can undertake any actions.

- Communication channel First, let's clarify some terms. By communication channel or channels we will understand a set of means and mediums used to pass information among the entities that attempt to communicate. In our case two persons communicate verbally and visually. They are also using body language i.e. body movements, gestures and facial expressions instead of, or in addition to, sounds, verbal language, or other forms of communication). Providing that there is no problem with communication channels, efficiency of communication depends of the persons' abilities to understand one another and of their specific personal skills. These types of barriers then can be presented as follows:

a. Linguistic barriers interlocutors don't speak the same language, speaks on different level or use different vocabulary, which means that symbols (words) used to pass information and their arrangement may have no meaning or different meaning b. Cultural barriers interlocutors cultural origins are different which means that they may have: o Different model/image of the world and its relations o Different values and their hierarchy o Different social norms, rules and rituals formal and informal that affect behaviour and regulate an entire system of interactions

c. Social barriers interlocutors represent different social group which may differ their: o General behaviour as effect of different social norms, rules and customs, standards, beliefs and priorities, o Background and education o Use of language and level of its knowledge.

Interlocutor is categorised and assigned to a specific position in the social or cultural grid, which cause the communication to be perceived as impossible or useless.
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Conversational Misalliance

d. Individual/personal barriers interlocutors have different personal qualities similar to ones already mentioned through the points 1 to 3, however they are not necessarily consequences of different linguistic, cultural or social origin of the individuals. They are the following: o Physical and mental abilities o Preferences o Values and their hierarchy o Different model/image of the world o General behaviour and emotional states o Background and education, unnecessary projection o Different use of language and the level of its knowledge o Different communication skills, which can be divided as follows: o Knowledge of: Interlocutor. Purpose. Topic. o Abilities to: Anticipate objections Achieve credibility Give full attention, give and get feedback Follow through what was said Communicate a little at a time Use multiple communication techniques Present information in several ways Detect emotional states Understand possible differences in perception

- Abilities to avoid: Muddled messages Stereotyping Wrong sub-channel Wrong language Other attitudes: Making eye-contact Giving prompts, i.e. nodding, smiling, etc.

e. Structural Barriers Structural barriers are set in order to avoid communication perceived as unwanted, unimportant, unnecessary and useless or possibly overloading. The purpose of the barriers may be to put a dam in the place where communicational flood might be expected, for example: to make our VIPs life reasonably quiet. The problem starts when the value of information to pass is evaluated by its origin and not by its content. It turns the gate/barrier sensor from the position "what" to the position "Who". These phenomena exist not only in our establishments and public institutions, damaging our democracy, but are present in everybody's life. In fact, before any communication starts we attempt to categorize our interlocutor. We want to evaluate how much it is worth to communicate with and how dip we want to go in. Usually used schemata are saving our time. Simple evaluation of the interlocutor's position in the social/cultural grid can tell us what we may expect. The creation of such barriers is dangerous for any society. It leads to separation, ghettoisation and social/political conflicts as well. People never were socially equal and never will be, some even might not be interested in, but we should give them equal possibilities to move through the grid if they want to and categorize them rather after the communication has taken place. The structures cannot be avoided, they are too important and necessary but making them more dynamic, flexible, pervious and transparent will allow them and people within to progress. By setting up Grid Opening Project we can make our society able to overcome the most difficult challenges of the future. Why not to try?