SUPPLY CHAIN MANAGEMENT

Supply chain management of e-commerce Industry with reference to Flipkart.com ________________________________________________________

Submitted By, NAME: - KESARWANI SUNNY KASHIPRASAD STD: - T.Y.B.M.S (SEMESTER 5) ROLL NO: - 62 (SIXTY TWO)

UNDER THE GUIDANCE OF PROF. SHARIQUE MOMIN

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Contents
Executives Summery Declaration Ch.1 Introduction 1.1 Company Background 1.2 Company History 1.3 Company Profile 1.4 Organizational Structure Ch.2 Research Methodology 2.1 Interview 2.2 Survey 2.3 Questionnaire 2.4 Experiment

Ch.3 Objective of Research Ch4. Scope of Study Ch5. Literature Review Ch.6 Data Collection 6.1 Primary Data 6.2 Secondary Data Ch.7 Data Analysis and Interpretation Ch.8 Findings Ch.9 Conclusion & Recommendations Ch.10 Sample of Questionnaire Ch.11 Bibliography

STUDENTS DECLARATION
I, Sunny Kesarwani, hereby declare that this work entitled Supply Chain management of Ecommerece industry with special reference to flipkart.com is the result of my efforts Undertaken. The findings and conclusions expressed in this report are genuine, authentic and are for academic purpose. Any resemblance to earlier research work is purely coincidental.

SUNNY KESARWANI
B.M.S V SEM

Roll No.
62 (Sixty Two)

Executives Summery
The purpose of this research is to present the relationship of supply chain management Practices within ecommerce Industry. This project contains data collected from various sources Primary source includes interview, consumer survey and questionnaire Secondary source includes data retrieved from flipkarts official website and Wikipedia.com

Research Methodology
RESEARCH DESIGN: Exploratory research design SAMPLE DESIGN:

Sample technique:

Interview and questionnaire

SOURCE OF DATA: PRIMARY SOURCE Interview Questionnaire Consumer Survey SECONDARY SOURCE Flipkart.com Wikipedia

Introduction
With over 11.5 million book titles, 15 different categories, more than 4 million registered users and 45,000 shipments a day, we can say with utmost confidence that we are one of the leading e-commerce players in the country. This expansion has led us to hire talented professionals across departments like Business Development, Fulfillment Center, Catalogue, Logistics and Customer Support. Flipkart operations comprises of following Category Management Customer Service and Phone Sales Catalogue Fulfillment Center (Warehouse and Procurement) Logistics These functions are crucial for our business and are essential to everything we do. The organization continues to grow and that in itself exposes us to a fair bit of challenges. We love to see more and more customers believe in us, we are motivated to offer more and more products to them and we would never stop to add any service that can benefit them. All the teams in Flipkart have a single goal - we want to see our customers happy and they work in perfect co-ordination to make this happen.

Conclusion
In other words future belongs to only those organizations that undertake and imbibe well defined SCM. The globalization of SCM with goal of increasing competitive advantage, creating more value-added and reducing costs through global sourcing. In a highly competitive business environment a well established supply chain strategy absolutely essential for ensuring competitive edge in the market place. SCM is the most powerful tool for bringing innovations and maintaining price competitions which is a door step for transferring companies into a power house.