EPGP-Energy Management

ECB: Effective Communication for Business

Assignment-I: Name: Mrugesh B. Pawar; Roll No.: 09EM17
Whose Role is more important; ‘Sender’ or ‘Receiver’?
Answer: ‘Receiver’; Communication process consist of ‘sender’, ‘channel’, ‘message’, ‘receiver’,
‘feedback’, and ‘context’. As a ‘sender’, one must act as an effective communicator; he must know
the subject, the audience, and context in which the message is to be delivered. As a ‘receiver’,
one must act more effectively – cautiously; s/he has to receive, understand and perceive the
message sent by sender, correctly and act upon it appropriately; also s/he has to give feedback as
well as pass it on to further if required as downward communication crucially. The messages
delivered by the sender, may pass through some communication barriers; (There may be barriers that
exist between the sender and the receiver such as cultural differences. Environmental conditions may also create barriers, e.g.,
poor acoustics, others talking, outside noises. More common, however, are differences in frames of reference between sender
and receiver); assumptions, attitudes, and sensitivity issues may result in barriers as well.
As an effective
receiver; s/he can filter these barriers receiver. As a receiver; one may filter or not hear certain
aspects (or any aspect for that matter) of a message, Why; because the message may seem
unimportant or too difficult to her/him. Moreover, one may be selective in your attention. For
example, s/he may feel that the sender is being redundant or boring, so s/he stop listening after the
first few words and daydream instead. S/he may be preoccupied with something else. Or her/his
filtering or lack of attention may be due to her/his past experience with the sender. One may feel
that "this person has never made a point and never will!" S/he may spend time preparing a
response or interrupting with your thoughts. Receiver act as an feedback sender: for him/her this
role also becomes very crucial, s/he must give verbal/non-verbal reactions to the message
received, pay close attention to this message received, how correctly understood it. If Receiver is
smart enough, he can even correct the wrong message sent by Sender, or get it corrected from
the sender through feedback, and make communication an effective one.
Whose Role is more important; ‘Teacher’ or ‘Student’?
Answer: ‘Teacher’, because what ever the teacher teaches student learn it. If the teacher would
not teach properly, student will not learn the right thing.
Whose Role is more important; ‘Boss’ or ‘Subordinate’?
Answer: ‘Boss’, because what ever the output is to be given from the subordinate, is being
guided and controlled by the Boss. The performance of the subordinate into the company is solely
dependent on the Boss’ directions given to the subordinate. Boss has to act upon all the
subordinates differently. He has to read, judge and extract optimally the abilities, skills and
efficiency of every subordinate under him, and get the maximum output with minimum inputs. The
attitude of the Boss is the key factor for the optimum performances of the subordinates.
Whose Role is more important; ‘GOD’ or ‘Disciple’?
Answer: ‘GOD’, because the GOD is Generator, Operator & Destroyer of everything, of the
whole universe. He is almighty. Without GOD, the disciple does not exist. If there is no GOD then
the disciple will worship whom?
Whose Role is more important; ‘Dancer’ or ‘Audience’?
Answer: ‘Audience’, because audience recognises the Dancer. If audience is not there, the
dancer has nothing to perform. Without audience, the performance & art of the dancer is never
evaluated & he/she is never recognised for his/her art or ability. Without audience, the dancer may
make ‘Riyaaz’ (practice) but never be satisfied unless he/she performs in front of audiences.