April 2009

Executive Director
Bob Dickman
Federal Government Deputy Executive
Fellow Director
Karen Barker Klaus Dannenberg
Human Resources Foundation Information Tech Svcs.
Executive Assistant Secretary Treasurer
Susan Byrd Lubert Resource Mgr. Jay Dennis
Nora Marazzi Dave Quackenbush Services Chief Info.
Business Development Director Suzanne Musgrave
Officer
Craig Day
Director Luke McCabe Office Services
HR Coordinator
Info. Tech. Web
Doug Brown
Team Lead, Pressman Syafrin Setiawan <VACANT>
Mali Goebel Syst./Network Admin. SharePoint Architect
Financial Planning, Analysis Office Svs. Specialist Tom Arner Tammy Marko
Finance & Services Chief Operating Officer
& Budget Mike Lee Syst./Network Admin. IT Business Analyst
Bill Seymore Angelo Iasiello Karen Rosenblum Print Prod. Specialist
Director Director David Schmitt
Mailroom Coordinator

Financial Rpt. & Accounting &

General Ledger Payroll
Lina Del Mundo Maria Adriano
Team Lead Team Lead
Ernesto Eusebio Thanh Lashley
Exhibits, Budgets Accts. Payable
Paul Carnicelli
Accts. Receivable, Lockbox

Member & Workforce

Communications Technical Activities Technical Publications
Services
Sharon Grace Karen Thomas Megan Scheidt Rodger Williams
Managing Director Managing Director Managing Director Managing Director

Aerospace America Design Team Educational Programs Customer Service Logistics & Operations
Enhancement & Editorial and Product Management
Integration Production
Elaine Camhi Sara Bluestone Lisa Bacon Aida Davis Joanne Zook Karen Sklencar Heather Brennan Craig Byl
Team Lead Team Lead Mgr. Precollege Prgms Director Director Manager Senior Editor, Books Prod. Mgr, Print & Circulation
Gregory Wilson Aaron Bertoglio <VACANT> Airron Jordan Cathy Chenevey Fernanda Tilleria Pat DuMoulin Dan Cafaro
Production Editor Print & Interactive Med Des. Student Programs Spc. Customer Relat. Specialist Sr. Event Manager Mgr. Exhibits Sales Sr. Editor, Books Product Manager, Books
Patricia Jefferson Gayle Machey Patricia Carr Brandon Vient Jean Riley Catherine Michaels Michael McGinnes Erin Cliggett-Kahn
Prod. Assoc. Editor Sr. Designer Mgr. Professional Dev Sr. Cust. Relat. Specialist Sr. Event Manager Exhibits Ops Coordinator Electronic, Cont. Spc. Prod. Coord. Int'l Stds.
John Clewett Dan Medina Anna Kimmel Michael Baden-Campbell Michele Dominiak
Editor Sr. Cust. Relat. Specialist Event Manager Editor, Jrnls Prod. Mgr. Tech Papers
Pearl Lee Lynne David Becky Rivard Dug Greevy
Production Designer Sr. Cust. Relat. Specialist Assistant Editor, Jrnls Prod. Dev./Electronic Media
Industry Partnerships Member Services Process Improvements
Penny Ritch Amanda Maguire
Merrie Scott Carol Stewart Sr. Cust. Relat. Specialist Betty Guillie KC Niedermeyr Product Manager, Jrnls.
Mgr. Industry Partnerships Mgr. Honors & Awards Rachel Andino TAC Liason Manager Michele Ringrose
Grant Belden Chris Horton Sr. Cust. Relat. Specialist <VACANT> Sales & Client Prod. Coord., Dom. Stds.
Marketing
Coord. Industry Prtnshps. Mgr. Young Profess. Prgms Sandra Turner Tech. Papers Specialst Relations
Cecilia Capece Dominic Lapus Chris Jessee Sr. Cust. Relat. Specialist Chris Grady
Prog, Mgr. Sponsorships Marketing Strategist Region & Sect. Prgms. Yvonne Rivera Sales Mgr., Jrnls./Tech Paper
Conference Partnerships
Lindsay Orem Emily Springer Sr. Cust. Relat. Specialist Adrian Fair
Marketing Strategist Mgr. Hist. Sites / Regions Elizabeth Carter Account Mgr. Books
Janice Saylor Sonja Moore Mgr. Conf. Partnerships
Marketing Strategist Mgr. Member Services
Public Affairs / Grassroots
Laura Sherman Stephen Brock
Duane Hyland Marketing Coordinator Mgr. Region & Sect. Svs.
Comm. Specialist Lawrence Garrett Susan Goldstein
Web Editor Southern CA Liaison
Patrick Liu
Market Analyst
Public Policy
Steve Howell Consultants:
Team Lead
Amy Barrett
Chris Schons
Gov't Relations Rep. Christine Williams
Ross Bell Eleanor Aldrich
Gov't Relations Rep. Jerry Grey
Accounting Operations
The Accounting Operations Team provides all accounting, financial reporting and payroll
functions for the Institute. This includes the areas of accounts payables, accounts
receivables, contracts, general ledger, fixed assets, credit cards and e-commerce.
(They are now combined with Internals to form the Finance and Services group.)
Business & Market Analysis
The Business & Market Analysis Team is responsible for establishing key performance
targets and evaluating the financial viability of AIAA’s business lines. This team provides
research and analytical support to the various areas of the Institute, investigating
industry trends and identifying potential opportunities to grow existing and new products
that support the profession. This team reports to the Chief Operating Officer.
Technical Activities
The Technical Activities Division focuses on the development and organization of high
quality events that include technical or management conferences, workshops, and
exhibitions of interest to the aerospace community.
Externals
The externals group represents AIAA and aerospace issues to the world and to our
membership: engaging the public and our membership through Corporate
Communications, reviewing technical issues in a broader social and economic context
for the aerospace community through Aerospace America and providing an awareness
of issues and their impact to policymakers through Public Policy and communicating to
our members on internal activities through the Bulletin. To be effective, our externals
program requires merging the aerospace knowledge of the Institute's membership with
the staff's written and oral communication and persuasive skills appropriate to each
audience.
Human Resources
Human Resources provides support to employees and teams throughout AIAA. This
includes implementing and maintaining benefit, compensation, training and other
programs related to employees and employee morale. Human Resources maintains
personnel records and administers Human Resource related programs in compliance
with governmental requirements.
Information Technology
The Information Technology team is composed of the Information Services Team and the
Web Team. The Information Technology team provides ongoing support of AIAA staff to
ensure they have what they need to do their job. They support the staff by being experts
at their trade.
Internals
The Internals team is composed of the Design Team, and Office Services Team. The
Internals group provides ongoing support of AIAA staff to ensure they have what they
need to do their job. They support the staff by being experts at their trade. (They are
now combined with Accounting Operations to form the Finance and Services group.)
Member and Workforce Services
The Member & Workforce Services Directorate is comprised of three areas: Member Service,
Customer Service and Educational Programs.
Member Services is responsible for Region and Section Activities, Member Services,
Honors & Awards, Young Professional Activities and the Historic Sites Program. The
Team’s primary mission is to serve and support the members of AIAA. More specifically,
Region & Section Activities administers numerous programs to support the leaders/
officers within the seven regions and 64 sections. Member Services develops strategies
to recruit and retain members, is a primary point of contact for members (domestic and
international) and coordinates programs to recognize service to the Institute and the
profession.
Honors and Awards administer a comprehensive awards program that recognizes those
that have made notable contributions to the profession. Recognition is made through
more than 80 awards as well as the Fellow and Honorary Fellow grade program. Young
Professional Activities develops and administers programs specifically designed for
members who are under age 35. Historic Sites Program honors notable aerospace sites
in public ceremony.
Educational programs focus on the educational needs of the aerospace community.
More specifically, Professional Development manages 40+ courses to 100+ courses,
which are a blend of courses at conferences, home study and onsite.
University/Student Programs administers numerous programs to support students
pursuing a degree in Aerospace Sciences. K-12 Outreach develops programs to support
educators and excite students
The Customer Service group provides a one-stop shop for customers to inquire about
membership, product, and program inquiries, orders, and fulfillment. The group handles
the data entry and processing of memberships, subscriptions, and conference
registrations; journal and meeting paper claims and fulfillment; membership kits; and
supports the external fulfillment house in the fulfillment of books and other products.
Programs
The programs team oversees the education, standards, corporate, and outside affiliation
activities of the Institute. This includes external relationships associated through special
events, professional development activities, K-12 activities and higher education
activities. The team will leverage synergies across the Institute to deliver quality programs
that add significant value to the aerospace professional, the corporations that serve the
industry and the overall industrial base worldwide.
Publications
The Publications Directorate focuses on the development and organization of high-
quality scholarly and research publications of interest to the aerospace community. The
division is comprised of the Journals and Books business lines, each staffed by a distinct
team. These teams develop, deliver, and disseminate the critical technical information to
advance aerospace research and engineering. The Journals Team publishes seven
peer-reviewed technical journals addressing the broad scope of the Institute’s
constituency. The Books Team publishes titles in three series to serve the professional,
student, and general interest audiences. The teams are supported by marketing, sales,
and electronic product development functions to ensure broad distribution and optimal
delivery of the critical content published.