WORKING@DUKE

3 7
SIREN SYSTEM REMEMBERING SUSTAINABLE DUKE

2
An Outdoor Warning RAY COFER Duke University Press
System is being Ray "Wiley" Cofer, is one example of a
installed on campus to a master steamfitter department working
broadcast alerts in Facilities at Duke, to leave a lighter
during life-threatening was known for his environmental
emergencies. quick-wit and expert footprint.
craftsmanship.

N E WS YO U CA N U S E :: Vo l u m e 3 , I s s u e 5 :: J u n e /J u l y 2 0 0 8

Born
To
RN

“
Duke nurse Carolyn Juettner reads to her son, Jack, while sitting on a cozy window seat built with bonus money Juettner received for referring another nurse to Duke University Hospital.

$ 5 , 0 0 0 R E F E R R A L B O N U S N E T S N U R S E S F O R D U K E ’ S H O S P I TA L S

hen Carolyn Juettner and her husband bought a 96-year-old “We’re actually very lucky because due to our reputation, we receive a lot

W farmhouse in 2005, it required renovation, but progress was slow

with a tight budget and birth of their first child. Then, Juettner
received the first half of a $5,000 bonus from Duke, and construction
of applicants,” Fuchs said. “We hire about 500 nurses a year, some of whom
are returning to Duke after taking time to pursue advanced nursing degrees.
We’re also growing as an institution and need more nurses for that expansion.”
picked up.
The money was enough to refinish hardwood floors and construct a Return on Investment
toy box that doubles as a window seat. Now Juettner enjoys curling up on Although the $5,000 is an enticing benefit, Duke nurses like Juettner
the cozy seat in her Chapel Hill home to read about animals to her 2-year- said making a referral is about more than just money.
old son, Jack. “Simone and I worked together in New Jersey years ago, and I knew
The remodeling was possible because Juettner, a clinical nurse in the she was a good nurse,” Juettner said.
Intensive Care Nursery at Duke Hospital, simply referred a fellow nurse
and friend, Simone Christiano, to work at the hospital.
“I wanted to bring good, experienced staff here,” said Juettner, 39, who The nurse who is referred
has worked as a nurse for 18 years. “If you’re in nursing, and you’re working also feels some
next to someone, you want them to be reliable.” accountability because they don’t
Eight years ago, Duke University Health System created the Nurse want to disappoint the person who
Referral Program. It encourages nurses like Juettner to recruit other
nurses – who are in critically short supply across the country – to work referred them. Both people’s
at Duke Hospital. The program has expanded, and today, any Duke reputations are tied to it.”
employee can cash-in on $5,000 by referring a qualified nurse who joins — Sylvia Alston,
one of Duke’s three hospitals, including Durham Regional Hospital and Associate Chief Nursing Officer/
Duke Raleigh Hospital. Sylvia Alston Recruitment and Hospital Administrative Systems
“We knew word-of-mouth was the best recruitment mechanism, and
Duke nurses can sell the organization,” said Mary Ann Fuchs, chief nursing
and patient care officer for the Health System. That personal accountability makes the Nurse Referral Program work,
The program is an important recruitment tool that also improves said Sylvia Alston, associate chief nursing officer for Recruitment and
retention by paying the bonus in two installments – half when the new Hospital Administrative Systems.
nurse completes a 90-day orientation period and half after completing the “The nurse who is referred also feels some accountability because
first year. Recruitment and retention are increasingly important in light of they don’t want to disappoint the person who referred them,” Alston said.
a national nursing shortage, Fuchs said. Hospitals are short about 116,000 “Both people’s reputations are tied to it.”
registered nurses nationally, resulting in a national vacancy rate of 8.1 Alston said it’s become tougher to find experienced nurses, like
percent, according to a report released by the American Hospital Simone Christiano, for many reasons, including increased demand
Association in July 2007. nationally, an aging workforce, and because nurses are moving on to
Duke University Health System often uses higher cost temporary staff second careers. But, recruitment numbers are up at Duke, and Alston
to fill nursing vacancies, which are slightly higher at Duke than the national >> See BORN TO RN, PAGE 5
average. Fuchs said she hopes the referral program will help reduce the need
for temporary staff by increasing the number of permanent Duke nurses.

2007 Gold Medal, Internal Periodical Staff Writing This paper consists of 30% recycled
2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters post-consumer fiber. Please recycle after reading.
LOOKING
AHEAD
@ DUKE
JUNE 14 : : 12th annual Susan G.
Komen Race for the Cure; join Duke
Raleigh Hospital and help raise funds
to support the fight against breast
cancer through the Komen for the
Cure foundation; Duke Medicine is
the presenting sponsor of this year’s
race; 7 a.m., Meredith College, 3800
Hillsborough St., Raleigh. Register
at www.komennctriangle.org.
JUNE 19 : : “Too tired to ask –
everything you wanted to know
about sleep disorders,” sponsored
by Duke Prospective Health and
Duke Integrative Medicine; free;
call (919) 416-DUKE to register.
JUNE 22 : : Investment seminar,
learn about retirement options
through Duke Human Resources,
1 p.m., Conference Room 03, 705
Broad St.; free; registration required
at www.hr.duke.edu/benefits.
Newsbriefs
Working@Duke wins national award
Working@Duke received the Grand Prize for Best Newsletter
in the annual Ragan Recognition Awards for 2008. The award was
presented in May by Chicago-based Lawrence Ragan Communications,
a preeminent professional association for corporate, internal and
employee communications. Working@Duke also received honorable
mention for Best HR Story for “Opening Doors to Higher Education,”
a cover article about Duke’s dependent tuition benefit, and another
honorable mention for
Best Non-Profit
Newsletter.
Developed by Duke’s Office of Communication Services,
Working@Duke was among 401 total entries in various categories
from business, industry and higher education. Award winners in other
categories this year included BB&T, H&R Block, SAS Institute Inc.,
among others.
Calling mother nature
Duke Gardens offers cell phone audio tours
Visitors to the Sarah P. Duke Gardens usually turn off cell phones
to enjoy the peaceful atmosphere. But mobile phones are an integral
part of the Gardens’ new Guide by Phone audio tours.
By dialing (919) 595-1109, visitors can listen to descriptions of
various areas in the Gardens. Along with information about specific
plants, the tours offer recommended growing conditions and other tips.
Signs in designated areas have a number that visitors can dial to
hear a recorded description of that
area. They may listen to as many
descriptions as desired, in any
order, by simply pressing the
corresponding numbers. The Guide
by Phone tours are free, other
than the cost of minutes from
cell providers.
The Gardens also offers
summer workshops and weekend
courses. For information, visit www.hr.duke.edu/dukegardens.
Duke using reclaimed water to irrigate
A water truck with a Green Devil logo will begin rolling across
campus this summer, providing an alternative to irrigating with
drinking water. Instead of using potable water to irrigate certain areas,
Duke will use reclaimed, or non-potable, water from the city of
Durham. Reclaimed water is treated water that meets state water
quality standards.
The reclaimed water will be used on select plants and athletic
fields for maintenance to enhance player safety. “Using reclaimed water
is another way to help us conserve drinking water,” said John Noonan,
associate vice president for Facilities at Duke. “We’re determined to
continue conserving as much water as possible.”
Duke joins about 40 water consumers enrolled in the city’s
reclaimed water program. The athletic fields that will be watered at
Duke are Wallace Wade Stadium, Jack Coombs Field (baseball field) on
West Campus, Field 4 on West Campus, Field 5 on Cameron Boulevard
(751), football practice field on West Campus and Koskinen Stadium.
Although the use of reclaimed water is new in Durham, many
areas of the country such as Florida and Arizona have relied on
reclaimed water for decades.
Duke Continuing Studies offers employee discounts
Want to learn Spanish or hone your management skills?
Duke Continuing Studies offers classes ranging from professional
development programs for employees and personal enrichment
classes for retirees to academic summer camps for sixth graders
and test prep courses for college-bound students.
Each semester, Continuing Studies offers Duke employee
discounts on various courses. Savings range from about 10 percent
to 20 percent off each course. Discounts for courses starting in
September include several professional certification programs such
as human resources management, along with evening and weekend
courses on topics ranging from foreign languages and literature to
history and philosophy.
Registration is now underway for summer classes and in August for
fall courses. Most classes are held in the Bishop’s House on East Campus.
For more information about Continuing Studies’ employee
discounts, registration deadlines and course descriptions, visit
www.learnmore.duke.edu or call (919) 684-6259. To request the

For more events, check the
university’s online calendar
at http://calendar.duke.edu
“
Letters to the Editor must include name and contact information. E-mail
employee rate when registering online, add the code “Employee”
letters to working@duke.edu or mail them to Working@Duke Editor,
Box 90496, Durham, NC 27708. Fax letters to (919) 681-7926. to the form.
Please keep length to no more than 200 words.

Outdoor siren system to blast

warning tones, messages
y the start of the academic year, a new outdoor In a emergency, or test, people will hear a tone

B warning system will be installed on campus as part

Duke’s Outdoor Warning System
is part of a broad emergency
notification strategy designed to
reach people outdoors. People will
hear a tone followed by a voice
message that can travel up to one-
half mile from each siren. The above
is an example of a pole-mounted
siren at another institution.
2 Management Agency guidelines.
of the DukeAlert emergency notification system.
The state-of-the-art system will feature seven
followed by a voice message that can travel up to one-
half mile from each pole. The system is part of a broad
emergency notification strategy designed to reach people
strategically placed, pole-mounted sirens with speakers outdoors, where other information methods such as
that blast warning tones and recorded or live voice e-mail are ineffective.
messages to instantly alert students, “People in most buildings will not
faculty, staff and visitors during life- hear the outdoor sirens, but we can
threatening emergencies. reach them in other ways,” Graves
“This is part of a multi-layered We will use the said. “Duke’s approach is to build
notification system designed to address system to give you redundancy into rapid notification and
one audience – people outdoors – so offer a multi-pronged approach using
they can take immediate action,” said rapid instruction to go inside, a combination of voice, Web and e-
Aaron Graves, associate vice president mail to reach as many people as
for Campus Safety and Security. “The
take shelter in a secure possible.”
outdoor warning system will be location or take some other For example, a new text messaging
supplemented with e-mail alerts, text system is in the works. Students,
messaging and police runners.” action for your safety.” faculty and staff will have the option
Designed by Federal Signal Corp. — Aaron Graves, this fall of subscribing to emergency
in Illinois, Duke’s outdoor warning Associate Vice President for Campus alerts through a service that sends
system may be tested occasionally in messages to mobile devices. Details
the coming months to help familiarize Safety and Security
will be available soon.
people with tones that will be used Since the shootings at Virginia
during actual emergencies such as a tornado sighting Tech last year, Duke has adopted a formal crisis
or an armed and dangerous person on campus. communications and management plan and developed a
“We will use the system to give you rapid instruction mass DukeAlert e-mail and emergency Web site with blog
to go inside, take shelter in a secure location or take some updates, RSS feeds and more.
other action for your safety,” Graves said. “Duke has enhanced its emergency communications
Federal Signal, has provided systems for more than planning in many ways over the past year,” said David
25 colleges and universities, including UNC - Chapel Hill. Jarmul, associate vice president for News and Communications.
Over the summer at Duke, concrete foundations will be “These new systems are the most obvious sign of this but,
poured to erect 40-feet-tall galvanized steel poles on West, behind the scenes, a lot of work has also been done to
Central and East campuses, as well as near the Sarah P. strengthen our protocols and make sure we’re ready
Duke Gardens and the medical campus. The system will to alert people quickly and effectively.”
be installed in accordance with Federal Emergency — By Leanora Minai
Editor, Working@Duke

WWW.EMERGENCY.DUKE.EDU

Remembering
Ray Cofer
A Generous Friend and Master Craftsman
Eric Terry, left, a licensed master plumber in Facilities, knew Cofer
for 10 years. Of Cofer, right, he said, ““The man – my God – was
amazing in my book. Very smart in the pipefitting field. He taught
me quite a bit.”
Master Steamfitter Ray Cofer, right, confers
with Facilities Supervisor Gary Teeter at work this past August.
“
The loss of Ray Cofer,
an outstanding member
of the Duke family, reminds us all
of how precious and valued our
employees are.”
— Clint Davidson,
Vice President for Duke Human Resources
ay Cofer was a whiz steamfitter.
R He would stand in front of a building, size up its angle and pitch, and with a few taps on
a calculator, determine how much pipe to run.
“He could go from ground level to the top of the roof,” said Eric Terry, 57, a licensed master
plumber in the Facilities Management Department (FMD) at Duke. “The man – my God – was
amazing in my book. Very smart in the pipefitting field. He taught me quite a bit.”
Cofer, 63, a Duke Meritorious Service Award winner, died May 14 when a steam line ruptured
in the Levine Science Research Center (LSRC) on Research Drive. A master steamfitter with FMD
for nearly eight years, Cofer was working in the basement when the accident occurred.
“The loss of Ray Cofer, an outstanding member of the Duke family, reminds us all of how
precious and valued our employees are,” said Clint Davidson, vice president for Duke Human
Resources. “We are deeply saddened whenever tragedy strikes one of our own, and our thoughts
and prayers are with Ray’s family during this difficult time.”
Flags flew at half-staff on Duke’s campus May 15 as staff members reminisced about a colleague
they described as funny, generous and an expert at his skilled craft. Cofer, known to friends and
relatives as “Wiley”, was quick with a wink or trademark thumbs up sign.
Erma Gray, a staff specialist with facilities, ate lunch almost daily with Cofer and other
facilities employees in the Smith Warehouse plumbing shop.
“There were times he would make everyone laugh so hard that our stomachs would hurt,”
Gray said. “We’re going to miss him at the lunch table. It won’t be nearly as fun without him.”
Cofer, who lived in Franklinton with his wife, Suzanne, a member of the Rolesville Chamber
of Commerce’s board of directors, loved NASCAR, his dogs and fishing for bass on his new boat
on Kerr Lake.
Before joining Duke in 2001, Cofer worked at Quate Industrial Services, a Durham-based
contractor that fabricates and installs commercial and industrial piping systems.
“He was a multi-talented individual, an extremely hard worker, very intelligent and had
a great sense of humor,” said Rusty Quate, co-owner of Quate.
At Duke, Cofer received many accolades from his department and university. He was honored
with the 2003 Meritorious Service Award, a top employee honor at Duke.
In the nomination, Timothy Dunlap, a plumbing and steam fitting Facilities supervisor,
described Cofer’s involvement in developing improvements to the university’s steam system,
resulting in financial savings and efficiency. It also noted that Cofer was responsible for responding
to all steam-related emergencies. “Rayford is one of the hardest working people at Duke University,”
Dunlap wrote. “His drive to excel and make improvements is second to none.”
Claude Stubblefield, a friend and Facilities supervisor, said Cofer’s devotion to his church was
evident in his daily actions. They recently worked on a community service project at the Durham
Rescue Mission’s Good Samaritan Inn, a shelter for women and children. They renovated a room,
installing bathroom tile, building closets and painting walls.
“Ray put so much effort and love into that room,” Stubblefield said.
Terry, the master plumber in Duke facilities, knew Cofer for 10 years and worked with him
on many campus projects. More than anything, Terry said, Cofer’s legacy will be his generosity
and open heart.
During an ice storm several years ago, Cofer opened his house to Terry, who had lost power at
his own home.“My home is your home,” Cofer told him. “I love you, brother. You’re family to me.”
— By Leanora Minai, Missy Baxter, Jill Jenkins
and Elizabeth Michalka, Working@Duke
3
 Parking permit renewal begins
MONTHLY RATES RISE BETWEEN 25 CENTS AND $3.25 IN AUGUST
2008-09
arking permit rates will rise slightly for 2008-09 to
Monthly Parking
Permit Rates P help compensate for increased operating costs such
as transit bus fuel and parking lot maintenance.
Rates will increase between 25 cents and $3.25 per
month, depending on location.
UNIVERSITY “We worked to keep the increases as low as possible,”
said Chuck Catotti, director of Duke’s Event Management
Remote Lots who oversees Parking & Transportation. “The demand for
$9.65 parking spaces and transportation services continues to grow
at Duke as the workforce and campus expand. Plus, fuel
Gated/Proximate Lots costs have climbed recently, and as a result, our operating
$30.50
costs continue to rise.”
Premium Lots To help keep parking expenses to a minimum and
reduce impact on the environment, Duke officials continue
$62.50 to urge faculty, staff and students to explore alternative
Universal Access transportation, such as carpooling, riding buses and
$80 bicycling to work.
Instead of driving alone in a car to campus, Duke
Reserved Spaces community members can make a difference by considering
$96.50 other commuting options.
About 600 members of Duke’s workforce currently
use carpools or vanpools, according to nearly 6,000 Duke
University and Hospital employees who took part in the 2008
MEDICAL CENTER
SmartCommute Survey by the Triangle Transit Authority.
Remote Lots
Duke officials hope more people choose alternative
$6.80 transportation and are taking steps to encourage more
participation. That’s possible, according to feedback from
Gated/Proximate Lots the survey. About 25 percent of survey participants said they
$34.75
were “somewhat likely” to try carpooling.
Garages Carpooling to Duke not only reduces fuel use and
emissions, it saves money. The cost of a parking permit for
$52.25 a car with three or more commuters is less than a dollar a
Premium Lots week for each participant. Additionally, late this summer,
$62.50 Parking Services will be adding preferred locations for
carpool participants. For times when carpoolers need to
Universal Access drive separately, each member will receive up to 24 free daily
$80 parking passes.
For details on alternative transportation, visit
Reserved Spaces www.parking.duke.edu/alternatives.
$96.50
Choose a new commute –
hop on a bus, save money
breeze rustled trees along Flowers
A Drive behind the Allen Building as
Susan Brooks sat at a Durham city
bus stop.
“This is a nice way to end the day,”
said Brooks, an administrative coordinator
Susan Brooks, an administrative
coordinator, waits on Flowers Drive
with the Center for Genome Ethics, Law
for a Durham Area Transit Authority and Policy, as birds chirped nearby. “Having this extra time
(DATA) bus. She is among a growing outside as part of my commute is one of the many benefits
number of Duke commuters using
alternative transportation.
of riding the bus.”
Brooks, who has worked at Duke 24 years, typically

WANT
commutes to campus several times each week on a Durham
Area Transit Authority (DATA) bus. The 3.5-mile trip from
her home in the Northgate Park area of Durham takes
about 40 minutes each way and involves a transfer at the
MORE downtown terminal.
DATA? But the extra effort is worthwhile, she said, because
it saves fuel costs and helps the environment by reducing
traffic congestion and transportation emissions.
VISIT: “Some people ride the bus because they don’t have
HTTP://DATA. or want a car and others because of rising gas prices, and
others, because of the expense and hassle of campus
DURHAMNC.GOV parking,” Brooks said. “It’s also a good way to do our part
for the environment. Some riders might not think about
how they’re helping the environment, but they are by
riding the bus.”
4
FAST FACTS
Parking permit renewal for Duke faculty and
staff begins June 9. Notices about rate changes in
2008-09 are being sent by e-mail to current permit
holders. New 2008-09 parking permits must be
displayed starting Aug. 16.
W ITH PAYROLL D EDUCTION
• 2009 Permit Holders: Most permits are valid for
two years. If your permit has a 2009
expiration date, don’t discard it. Your
payroll deductions will continue, and the
new 2008-09 rates take effect Sept. 1.
• 2008 Permit Holders: If your permit has
a 2008 expiration date, your payroll
deductions will continue with new rates effective
Sept. 1. A new permit will be mailed to your home
or work address – the address Parking &
Transportation Services has on file. If you have
moved, bought a new car or want to confirm your
mailing address, visit http://work.duke.edu, using
NetID and password for access.
W ITHOUT PAYROLL D EDUCTION
If you do not use payroll deduction, you must
complete an application available online at
www.parking.duke.edu. The form can be
sent through campus mail to Parking &
Transportation Services, Box 90644, along
with payment, or visit the Coal Pile Drive
office before Aug. 15. The office accepts
cash, personal checks, Visa and
MasterCard. For more information,
call (919) 684-7275.
Regular DATA bus fares range from $1 for a single-
ride ticket to $36 for a 30-day pass.
“For most people, that’s much cheaper than driving,”
said Brooks, who recently began a three-year term on the
DATA Board of Trustees.
Plus, she enjoys the perks that come with commuting.
“I ride the bus even more in the summer,” she said.
“It’s great that time of year to hop on a bus that’s already
nice and cool. It’s also a good way to get some insight into
the Durham community beyond Duke. And early morning
riders can take advantage of free Herald-Sun newspapers
available on DATA buses.”
In a poll of 6,000 Duke employees who participated
in the 2008 SmartCommute Survey, about 300 said they
ride local and regional buses to work on a regular basis.
Along with commuting to Duke, Brooks often rides
DATA buses on weekends to a part-time job near Brightleaf
Square and occasionally for shopping around town.
She encourages others to hop on the bus.
“Riding the bus to campus fits with Duke’s sustainability
efforts and the idea that small individual changes taken
collectively can make a big difference,” she said.
— By Missy Baxter
Senior Writer, Office of Communication Services
 “
Born To RN
CONTINUED FROM PAGE 1
attributes that success, in part, to the Nurse
Referral Program, which was expanded to make
all faculty and staff eligible. Also, the bonus rose
from $2,500 to $5,000 in 2007. Last year, 175
faculty and staff used the program to refer
nurses, and 649 total nurses were hired.
With about 370 open nursing positions One of
across all organizations in Duke University the main
Health System, it’s important to attract qualified reasons I picked Duke
entry-level nurses like Beth Doktor, 29, who
moved to the area from Massachusetts. Entry- was because it has
level nurses play a key part in building the the most variety of
nursing workforce, Alston said. Doktor was nursing positions, and
Beth Doktor, left, pursued a nursing position at Duke Medicine based on glowing
recommended by high-school friend Ken Childs, recommendations from her friend Ken Childs, right, a computer project manager
I like the idea of being
computer project manager in Anesthesiology at at Duke University Hospital.
Duke Hospital. able to move around
“So much goes on at Duke,” Doktor said. and still stay in the
“Back home, I wouldn’t get to see the same kinds of Easy Sell same health system.”
diseases and medical conditions. Patients come to Duke Three years ago, Simone Christiano came down from
— Carolyn Juettner,
from all over.” New York to visit Juettner and fell in love with the Clinical nurse, Duke Hospital
Doktor accepted a position at Duke Hospital shortly Durham area. Soon after, she moved to Bahama, just north
after attending the first Duke Medicine Nursing Expo last of Durham. Christiano first went to work at University of
July. The event aims to recruit experienced nurses from North Carolina Hospitals. But in the fall of 2007, she
across the country by offering continuing education credits traded a lighter shade of blue for the darker Duke variety.
and job interviews, while highlighting the benefits of Christiano wanted a shorter commute to work, and she
working at Duke. was impressed by Juettner’s experiences at Duke Hospital.
Duke Medicine is hosting the next Nursing Expo on Juettner has been happy with the benefits and flexible work
Aug. 3 and 4 at the Durham Marriott at the Civic Center. hours that allow her to spend time with her son. Juettner
Alston is hoping at least 200 people attend. As a result of also is encouraged to see nurses receive promotions or move
last year’s expo, 59 nurses were hired. around the organization for additional experience.
“One of the main reasons I picked Duke was because it
has the most variety of nursing positions, and I like the
idea of being able to move around and still stay in the same
health system,” Juettner said.
That also appealed to Juettner’s friend Christiano,
who left UNC Hospitals and joined Duke Hospital last
fall as a nurse in the Pediatric Intensive Care Unit.
Christiano was attracted by Duke’s status as a Magnet DUKE MEDICINE
Hospital, a designation by the American Nurses
Association that recognizes hospitals providing the HOSTS NURSING
highest level of nursing care. EXPO
“I take my license and my profession seriously, and I
wanted to be affiliated with a place that respects its nurses,” DUKE MEDICINE HOSTS
Christiano said. “It’s not easy to get Magnet certification, ITS SECOND ANNUAL
but it means that the nurses are top notch, and that there’s NATIONAL NURSING
a great commitment to patient care.” EXPO AUG. 3-4.
— By Elizabeth Michalka
Communications Specialist, HR Communications
FOR DETAILS, VISIT
WWW.DUKENURSING.
ORG.

Plan yo
ur vacatio
August n. Plan
3–4 your ca
Durham
Durham Marriott at th
ree r.
, N.C. e Civic
Center

Simone Christiano was one of 649 nurses hired at Duke Medicine in 2007.
She was referred by friend and Duke nurse Carolyn Juettner.

How The $5,000 Bonus Works

Faculty and staff of Duke University and Health System are eligible to refer a
nurse to Duke Medicine. The referral program applies only to nurses hired at Duke
University, Durham Regional and Duke Raleigh hospitals. The $5,000 incentive is
contingent upon the referred nurse’s acceptance of a job offer. It is paid in
installments ($2,500 after referred nurses complete their 90-day trial period, and
$2,500 after a year of continuous service). Other limitations and exceptions apply.
For complete guidelines, review the Nurse Referral Program policy, and download
the referral form online at www.hr.duke.edu/referanurse, or call 1-800-232-6877.
5

Wes Brown, associate dean for
external relations at Duke’s Divinity
School, has participated in the
Employee Athletic Pass program
since 2002.
VISIT
WWW.GODUKE.COM
OR CALL
(877) 375-DUKE.
STAY INFORMED
To receive a daily Duke
Police e-mail about
significant campus crime,
send e-mail to
sympa@duke.edu. Leave the
subject line blank and type
only subscribe policenews
in the message body – do
not include a tagline or
signature.
Duke lab technologist Keith
Warshany is among the motorists at
Duke whose catalytic converters
were recently stolen.
6
Cheer On Duke
Employee athletic pass offers bargain season tickets
T
he college football season is a few months away, but
Wes Brown is already looking forward to spending
Saturday afternoons at Wallace Wade Stadium.
“I’m very excited about the new season,” said Brown,
associate dean for external relations at Duke’s Divinity
School. “I think Coach David Cutcliffe is going to bring a
new sense of excitement and anticipation for all of us who
are fans and want Duke to win.”
Duke faculty and staff who share Brown’s passion can
get season tickets now as a part of the Duke Employee
Athletic Pass program.
The pass offers a season ticket to every home Duke
football and women’s basketball game at a reduced rate.
Each pass costs $90, which averages out to about $5 a
Stayingsafe
HOT THEFT TARGET: VEHICLE CATALYTIC CONVERTERS
TY
SAFREST
FI
uke lab technologist Keith
D
Warshany got an unpleasant
surprise recently when he started
his Toyota truck in a campus parking lot.
“It sounded like an airplane,” said Warshany, 27, who
works in Duke’s Adult Bone Marrow and Stem Cell
program. “I know a bit about cars, so I knew it was
probably something wrong with my exhaust system, but
I also knew that I couldn’t have lost my muffler on the
way to work without realizing it.”
Warshany crawled under his 2003
Tacoma and discovered that the
catalytic converter – a device attached
to vehicle exhaust systems to reduce
emissions – was missing. It had been
removed with a metal cutting tool.
“At first, I couldn’t imagine why
anyone would steal a catalytic
converter, but when I looked it up on
the Internet, I found out that it’s going
on all over the country,” he said.
Catalytic converters are prime
targets for theft nationwide, including
the Triangle area. They contain traces
of platinum, palladium and rhodium,
precious metals whose value is soaring.
At least 10 converters have been stolen on campus,
primarily from cars in the H Lot on Anderson Street and
the Best Lot on Hillsborough Road. Duke Police said
Honda CRVs, Nissan Frontiers and other SUVs are being
targeted because they are easy to slide under.
game. The cheapest single-game ticket is $15 for football,
$7 for women’s basketball. A family of four can buy a pass
for $199; each additional person is $49.75. Pass holders
receive a fan item such as a car flag or T-shirt.
“It’s a fine family activity at a great price,” said Brown,
who has participated in the offer since 2002. He collects Duke
memorabilia – a piece of the Cameron floor and autographed
basketballs and caps. He said he’s a lifelong, “through good
seasons and not-so-good seasons” Duke sports fan.
The pass program started nearly 10 years ago as a way
to drum up support among Duke faculty and staff for the
teams. The program is open to all faculty and staff, and
participation has ranged from 700 to 1,600 people.
“We’re trying to find many different ways to grow our
fan base,” said Bart Smith, director of promotions for Duke
Athletics. “These are people right on this campus, and we
want to give them the option to come to games at a
discounted rate. It’s important for us to get those people
out to games.”
In addition to football and women’s basketball, the
promotions department offered men’s basketball tickets
for select, non-conference games this past year. Smith said
every employee pass holder had a chance to purchase a
ticket for at least one men’s basketball game. He said that
Athletics plans for more games to be available with the
coming season.
The Duke football season kicks off at home Aug. 30
against James Madison.
“Duke offers terrific sports experiences for graduates
and friends and people who enjoy sports,” said Brown, a
1976 Divinity School grad who has worked at Duke since
1981. “The opportunity employees have to be part of that
for so many games at a very modest price, it’s a winner.”
— By Tim Candon
Working@Duke Correspondent
Duke Police officers are stepping up patrols in
parking lots, and they’re looking for something unusual.
“Officers patrolling parking lots will be looking out for
anything suspicious, including legs sticking out from
under cars,” said Major Gloria Graham, Duke Police
uniform patrol commander.
Since stealing a converter doesn’t require entering
the vehicle, most car alarms won’t help, she said. Graham
urged the Duke community to report suspicious activity
in parking lots or other campus areas and to park in
well-lit areas.
“If you see someone under your car when you’re
walking up to it, or under any other car, don’t confront
them,” Graham said. “Immediately go to a safe area and
call 911 or use a Help phone.”
Used catalytic converters fetch about $200. Replacing
the part can cost between $400 and $1,500, automotive
experts say. Vehicles in North Carolina must have one to
comply with state emission standards.
For Warshany, a replacement for his Toyota cost
about $1,000.
“I had to pay a $250 insurance deductible to cover it,”
he said. “What blows me away the most is that the people
buying these converters or the metals from them have to
know they’re stolen. Unfortunately, with today’s economy,
I don’t think thieves are going to stop stealing them.”
— By Missy Baxter
Senior Writer, Office of Communication Services
Sustainable uke
YO U R S O U R C E FO R G R E E N N E W S AT D U K E

Duke University Press rolls

with bright ideas
s the publisher of about 30 journals

A and 120 books annually, Duke

University Press is known for
innovative thinking.
Many publications receive literary
and professional awards, thanks in part
to a staff of about 100, ranging from
book designers to copy editors. With HOW IS DUKE
many creative minds, it’s no wonder that
Duke Press is generating bright ideas to
UNIVERSITY
leave a lighter environmental footprint.
Not only has the press switched to
PRESS GOING
printing many books on recycled paper,
GREEN?
■ Offering
it also offers publications online.

publications in
In addition to big picture initiatives,

online formats
Duke Press employees pitch in by
recycling and conserving energy and

■ Recycling paper,
natural resources in their downtown

plastic, aluminum,
Durham Brightleaf Square office and

cardboard and ink

nearby warehouse. Neal McTighe, an assistant managing editor in the books division at Duke University Press, installs a

cartridges
“There are a lot of “R” words flying compact florescent light bulb into an office desk lamp.
around Duke University Press,” said Judy

■ Using compact
Melvin, logistics coordinator at Duke Press. “Along with reducing, reusing

fluorescent bulbs
and recycling, we’re reclaiming and repurposing everything we can.”

when possible
As an example, she pointed toward a chair in the reception area.

■ Providing recycling
“We got that chair from Duke’s Surplus Program, so you could say it’s

bins for paper at

reclaimed, and we had it reupholstered – another great “R” word,” she said,

each desk
laughing. “Plus, this is a repurposed building – a former tobacco warehouse.”
Melvin and other staff members – including director Steve Cohn, who bikes

■ Turning off lights

from his Durham home to work and around campus –- are serious about being

and machines not

green. That’s evident with Duke Recycles collecting approximately three, 96-gallon

in use
containers of recycled paper, plastic and aluminum each week from Duke Press.

■ Scanning
“Our employees are really dedicated to the environment, and part of my role is

procurement
to look at ways we can conserve more resources, so it’s definitely a team effort that
involves everyone,” Melvin said.

receipts as PDFs
The Duke Press staff also recently formed two groups to foster eco-friendly

■ Serving water
initiatives. The Duke Press Green Team meets regularly to brainstorm ways to

in pitchers, not
practice sustainability at the office – from installing compact fluorescent bulbs to

plastic bottles
recycling shipping cartons. And the Sustainable Living group has about 20 employees
who meet monthly during lunch to discuss books about environmental issues and

■ Distributing
ways to conserve at work and home.

reusable “Green
Some suggestions have already been implemented in the office. Individual paper

Team” mugs
recycling bins dot each desk. Compact fluorescent bulbs are in lamps. Procurement John Rorem, an assistant managing editor

to staff
receipts are scanned for digital storage, not printed. at Duke University Press, won a rain barrel
during Duke’s Primetime employee forum
“I’m an avid recycler, so I suggested we get recycling bins for paper at our on sustainability in April.
desks,” said Adam Hartz, a journals production coordinator. “It’s convenient because
you can fill it up and then carry it down the hall to dump it in the main recycling
container.”
At home, many Duke Press staff members recycle
and conserve natural resources. Take John Rorem, an
assistant managing editor in the journal division. He
recently installed a rain barrel at home. He won the rain
Got A
barrel during a drawing at Duke’s Primetime employee
forum on sustainability in April.
Sustainability
Duke Press staff said it is important to talk about
environmental issues to raise awareness – a key factor in Story?
creating change.
“Once you start to learn about the environmental Influence others —
crisis we are in, you have no choice but to change,”
said Amy Ruth Buchanan, a book designer who helps Write us at
coordinate the Sustainable Living group. “It’s great to
have a group of smart, supportive colleagues along for working@duke.edu
the challenge.”
— By Missy Baxter Judy Melvin, logistics coordinator at Duke University Press, empties a
Senior Writer, Office of Communication Services recycling bin into a larger Duke Recycles container.

WWW.DUKE.EDU/SUSTAINABILITY
 “
WORKING@ DUKE

HOW TO REACH US
Editor: Leanora Minai
dialogue@Duke
(919) 681-4533
leanora.minai@duke.edu
What do you enjoy most about Duke
during the summer?
Assistant Vice President:

“
Paul S. Grantham Summer is the time when a lot of new staff and nurses start at Duke, and I really enjoy
(919) 681-4534 being able to meet them. Getting to know all the new nurses and staff is one of my
paul.grantham@duke.edu favorite aspects of summer. We also have a program for professional nursing students that
brings a lot of them to Duke during the summer, so that keeps it exciting and interesting, too.”
Graphic Design & Layout: Shelby Hill-McCray, R.N., senior occupational health nurse, Occupational & Environmental Medicine
Paul Figuerado 30 years at Duke

Photography: Elizabeth Michalka and

Missy Baxter, HR Communications;

“
and Duke University Photography.
I like that the campus becomes quieter and being able to

Know any Duke

Support Staff: Mary Carey enjoy things like the Duke Farmers Market. I also like
meeting new undergrad students that are coming in and working

staff or faculty
Working@Duke is published monthly
with the undergrads who participate in our department’s summer

on military
research experience.”
by Duke’s Office of Communication
Alex Crowell, Ph.D, research scientist, Department of Physics

duty – or have
Services. We invite your
15 years at Duke
feedback and suggestions for

you recently
future story topics.

served
Please write us at
Duke’s campus is so beautiful this time of year with

overseas?
working@duke.edu or everything in bloom. I love being able to look out my
Working@Duke, Box 90496, office window at the greenery surrounding our building,
705 Broad St., Durham, NC 27708 especially the bamboo skirting the woods. It reminds me of
Call us at (919) 684-4345. being at the Organization for Tropical Studies’ field stations
Send faxes to (919) 681-7926. in Costa Rica.” Write
Salley Gardner, administrative secretary, working@duke.edu
Organization for Tropical Studies
38 years at Duke Call
— By Missy Baxter
(919) 681-4533
Senior Writer, Office of Communication Services

Why is your health important?

TELL US IN PICTURES – ENTER THE SECOND ANNUAL PHOTO CONTEST

o you have a photo that captures why your “I felt just so passionate about the theme,” Freeman

D health is important?
Duke Human Resources is seeking fun,
interesting and creative photos from Duke
said. “I must have been one of the first to enter the contest.”
Freeman won a weekend at the Grove Park Inn
Resort & Spa in Asheville. She hasn’t had time to get away
yet and is still hearing comments as a result of the contest.
faculty and staff to help promote Duke’s health
“The twins are mini-celebrities,” she said. “Everyone at the
benefits. hospital has adopted them. I’m asked all the time about
Last year, Tanya Freeman of Duke how they’re doing. I’m known as ‘the mommy of the twins
Hospital won the contest with a photo of her in the book.’ ”
twins, Katherine and Casey. Freeman selected What image moves you?
the photo because she was hospitalized at 30 Send us your best shot with a testimonial of up to
weeks for pre-term labor; fortunately, after 50 words about why your health is important.
three days, her contractions subsided. “I The grand prize winner will receive a weekend for two
became the world’s best patient – nothing at the The Sanderling Resort & Spa on North Carolina’s
was worth endangering the lives of my Outer Banks. Others selected could win a $50 gift
babies,” she said. certificate to Whole Foods, Dick’s Sporting Goods or 9th
The snapshot of Freeman’s infants Street Active Feet. Your award-winning photo may be used
graced the cover of Duke’s 2008 “My in Duke’s health benefit materials.
y Health. My Life.” Open Enrollment
’s D u k e facult guide.
— By Jill Jenkins
yea r of Duk
e
f la st
Senior Communications Strategist, Human Resources
n e r o re em a n
ize win Ta nya F ins,
ra nd pr st wa s her tw
The g oto co nte
photo o f
ff ph itted t
his
a nd sta e subm
S h C ey. • Include your full name, phone number and campus
Hospita l.
in e , le ft, a nd
a s
HOW TO ENTER box number. Only active Duke faculty or staff members
Kather • Go to www.hr.duke.edu/photos to upload your best are eligible to participate.
(300 dpi) high-resolution JPEG photo or send it by e-mail
• Provide full names of people in photo, and a one-
to hrcommun@duke.edu. You can also send your print
sentence description of the photo scene such as the
photo through campus mail to HR Photo Contest,
place or event.
Box 90496. Print photos will be scanned and returned.
• Describe in no more than 50 words how the photo
represents why your health is important.
Details at www.hr.duke.edu/photos

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