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  • Questionnaire Hero Moto Corp

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    shwetnshanu
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    The document is a questionnaire for a customer satisfaction survey being conducted by a student on Hero Motocorp Ltd, an Indian motorcycle manufacturer. It collects information such as whether the respondent owns a bike, which company and features are most important in bike purchases, and how the respondent rates Hero's pre-sale service, after-sale service, spare parts availability, and whether they would recommend Hero to friends.

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    hero moto survey

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    Questionnaire hero moto corp

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    The document is a questionnaire for a customer satisfaction survey being conducted by a student on Hero Motocorp Ltd, an Indian motorcycle manufacturer. It collects information such as whether the respondent owns a bike, which company and features are most important in bike purchases, and how the respondent rates Hero's pre-sale service, after-sale service, spare parts availability, and whether they would recommend Hero to friends.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    8K visualizzazioni1 pagina

    Questionnaire Hero Moto Corp

    Caricato da

    shwetnshanu
    The document is a questionnaire for a customer satisfaction survey being conducted by a student on Hero Motocorp Ltd, an Indian motorcycle manufacturer. It collects information such as whether the respondent owns a bike, which company and features are most important in bike purchases, and how the respondent rates Hero's pre-sale service, after-sale service, spare parts availability, and whether they would recommend Hero to friends.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Scarica in formato DOC, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 1

    QUESTIONNAIRE I am a student of TECNIA INSTITUTE OF ADVANCED STUDIES affiliated to GGSIP UNIVERSITY and presently doing summer training project

    on CUSTOMERS SATISFACTION IN CONTEXT WITH HERO MOTOCORP LTD I request you to kindly fill the questionnaire. NAME ADDRESS : : DOB :

    Phn NO :

    1. Do you have a bike? ( ) Yes ( ) Yes ( ) No ( ) No ( ) Bajaj ( ) TVS ( ) Yamah 2. Do you know about Hero Motocorp Ltd? 3. Which company bike do you have? ( ) Hero Motocorp Ltd ( ) Brand ( ) Yes ( ) Mileage ( ) No 4. Which features do you consider while purchasing a bike? ( ) Comfort ( ) Not fully ( ) Cash discounts ( ) Fuel efficiency ( ) Good ( ) Good ( ) Festival gifts ( ) Price ( ) Others ( ) Designing 5. Were you attended prompty when you came to hero showroom? 6. Which marketing scheme of the Hero attracts you the most? ( ) Special offers ( ) Designing ( ) Excellent ( ) Excellent 7. Which feature of the Hero bike attracts you the most? ( ) Low maintainance ( ) Poor 8. How do you rate the Pre sale service provided by Hero? ( ) Average ( ) Bad 9. How would you rate the after sale services of Hero Motocorp Ltd? ( ) Average ( ) Poor ( ) Not available 10. How is the availability of spare parts of the Hero Motocorp Ltd? ( ) Easily availabe ( ) Yes ( ) No ( ) Hardly available ( ) Somewhat 11. Will you recommend the products and services of Hero Motocorp Ltd to your friend?

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