1.

Quality Management Approach

The purpose for managing quality is to validate that the project deliverables are completed with an acceptable level of quality. Quality management assures the quality of the project deliverables and the quality of the processes used to manage and create the deliverables. The quality management plan identifies these key components: Objects of quality review
Project Deliverables

Quality Measure
Deliverable Quality Standards Completeness and Correctness Criteria Process Quality Standards Stakeholder Expectations

Quality Evaluation Methods

Quality Control Activities

Project Processes

Quality Assurance Activities

The following is a brief explanation of each of the components of the quality management plan. Project Deliverables and Processes Deliverable Quality Standards and Completeness and Correctness Criteria Process Quality Standards and Stakeholder Expectations Quality Control Activities Quality Assurance Activities
The key project deliverables and processes subject to quality review. The quality standards that are the measures used to determine a successful outcome for a deliverable. The completeness and correctness criteria describe when each deliverable is complete and correct as defined by the customer. Deliverables are evaluated against these criteria before they are formally approved. The quality standards that are the measures used to determine if project work processes are being followed. Stakeholder expectations describe when a project process is effective as defined by the project stakeholders. An example is the expectation to be regularly informed monthly of project status. The quality control activities that monitor and verify that the project deliverables meet defined quality standards. The quality assurance activities that monitor and verify that the processes used to manage and create the deliverables are followed and are effective.

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2. Quality Management Objectives

The following are the quality objectives of the project that reflect the overall intentions to be applied with regard to quality throughout the project.

3. Project Quality Control

The focus of quality control is on the deliverables of the project. Quality control monitors project deliverables to verify that the deliverables are of acceptable quality and are complete and correct. The following table identifies: The major deliverables of the project that will be tested for satisfactory quality level. The quality standards and the correctness and completeness criteria established for the project deliverable. Included are any organizational standards that need to be followed. The quality control activities that will be executed to monitor the quality of the deliverables. How often or when the quality control activity will be performed.

4. Project Quality Assurance

The focus of quality assurance is on the processes used in the project. Quality assurance ensures that project processes are used effectively to produce quality project deliverables. The following table identifies: The project processes subject to quality assurance. The quality standards and stakeholder expectations for that process. The quality assurance activity such as a quality audit or reviews - that will be executed to monitor that project processes are properly followed. How often or when the quality assurance activity will be performed.
Project Process Process Quality Standards/ Stakeholder Expectations Quality Assurance Activity Frequency/Interval

Design Development Program Training Testing Documentation

Maya Herman Kasmono, Abdullah Chika Oktaria Abdullah Indah Zuliarti

Review Review and audit Review Quality audit Reviews

1 kali 3 kali 2 kali 2 kali 2 kali

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5. Quality Team Roles & Responsibilities

The following identifies the quality-related responsibilities of the project team and lists specific quality responsibilities.

Name
Abdullah Arief Kasmono Abdullah Maya Herman Chika Oktaria Indah Zuliarti

Role
Project Manager Team Lead Team Team Team Team

Quality Responsibility
Quality mentoring & coaching Quality audits Audits & participant in project Participant in project review Participant in project review Participant in project review

6. Quality Tools
The following lists the tools to be used to support quality management implementation and the purpose or use of the tool.

Tool
Server Merk HP Proliant ML 530 SVEC 7000 FD

Description
Berfungsi sebagai File Server, yang mana sistem operasi yang digunakan adalah Linux Mandriva 2006, dengan RAM 1034,4 MB dan HDD 146,8 GB Berfungsi Sebagai Data Base Server, sistem operasi yang digunakan Windows 2000 Server, Pentium 4, 2.4 GHz, RAM 512 MB dan HDD 40 GB. Berfungsi sebagai Network Monitoring System,Processor Pentium Dual Core,sistem operasinya adalah Linux Fedora11, RAM 2 GB, HDD 250 GB. Berfungsi sebagai Mail Server Web Server, Processor Pentium Dual Core, sistem operasinya FreeBSD 6.1, RAM 2 GB dan HDD 2x1000GB. Berfungsi sebagai kabel UTP yang menghubungkan server dengan hub sitch serta PC lainnya dengan panjang gtotal kabelnya adalah 305 meter terbuat dengan bahan dasar polyyolefin dan PVC Jacket. Berfungsi sebagai Hub dan Switch dengan jumlah port 12. Berfungsi sebagai alat pencetak laporan, menggunakan inkjet, compatible dengan jenis kertas A4, A5, B5, LTR, LGL, 4 x 6", 5 x 7", 8 x 10", Envelopes (DL, COM10), dengan scanner, berat 5,3 kg, konsumsi listrik 0,7 watt. Berfungsi sebagai tools untuk membangun web server yang digunakan pada server. Digunakan sebagai anti virus, anti spam pada server yang kita gunakan untuk menyimpan data penting.

HP Compaq d330 HP Proliant DL 380 First Link (CAT) 5e TP Link Canon Pixma E500

Xampp 1.7.4 AVG Server Edition

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7. Quality Control and Assurance Problem Reporting Plan

The following logs will be used to itemize, document and track to closure items reported through quality management activities.

Quality Control Log

Exception ID Number Review Date Deliverable Reviewed Findings Resolution Resolution Date

16 November 2012 16 November 2012 03 Desember 2012 17 Desember 2012

Baik

2 3 4

Baik Baik Kurang

17 Desember 2012

Buruk

Tidak ditemukan adanya permasalahan Tidak ada ditemukan permasalahan Tidak ada ditemukan permasalahan Kabel UTP (CAT) 5e yang digunakan tidak mencukupi atau kurang. Printer Canon Pixma E500 yang digunakan tidak hidup

Membeli Kabel UTP (CAT) 5e sebanyak yang kurang tersebut.

21 Desemebr 2012

Menganti Printer Canon Pixma E500 yang baru lagi dengan merek yang sama.

18 Desember 2012

Quality Assurance Log

Exception ID Number Review Date Process Reviewed Findings Resolution Resolution Date

19 November 2012

03 Desember 2012

19 desember 2012

Implementasi sistem yang dibuat dengan hardware yang digunakan sebagai server Testing jaringan sistem dengan perangkat yang sudah dipasang Meninjau kinerja sistem dengan dokumentasi bantuan

Tidak ada masalah

Tidak ada masalah

Tidak ada masalah

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