Dora Edmonds

3 Bennett Court
P.O Box 757, Moranbah 4744, QLD, Australia
Phone: Mob: 04488 54148
Email: deme1@live.com

Profile

I arrived in Australia about 18 months ago and have worked as a Coal Sampler, Coal mine receptionist and
Dump Truck Driver. I offer the ability to work within a team or autonomously. I am a friendly, organised,
methodical, motivated, fit, mature woman, with the ability to get along with most people. Ability to generate and
maintain records, reports, order, secure and maintain equipment and supplies, and comply with all
administrative policies and legislation.
I have completed my S1, G8, G9, G2 and have booked with SHARP training in Moranbah to complete a
Trainer Assessor Course later in the month.
I am keen to up-skill, gaining more knowledge within the Coal industry. I also intend to complete training in the
Health, Safety and Environment after completing the TAA course, as most of my past experience has been as
a New Zealand Police officer (14 years). I am specialised in the following fields Community Policing, Youth
Aid, Youth Education, Forensics and General Duties), requiring a numerous variety of skills particularly related
to Health and Safety. Most of these roles involved a more ‘Pro active” approach to Policing as well as teaching
clients both externally (parents, teachers, work mates, children and professionals at all levels), however
general duties and Forensics involved a more investigative approach where I was involved in the day to day
and serious scene examinations ie murders/rapes etc.
Eventually after gaining more Operating experience I would be keen to utilise all my past skills and new skills I
gain from working in the Coal industry.

Professional Experience

Booked in with SHARP TRAINING to complete the Training and Assessor Course on 20-22 July 2009
Mobile Plant Operator – Dump truck Driver - 785 Komatu/777 Cats/Moxies

S1: MNCG1001A – Apply risk management processes

S2 (now G8) MNCG1008A – Conduct safety and health investigations

S3 (now G9) MNCG1009A – Communicate information

G2: MNCG1002B - Implement and apply the risk management processes

Current QLD motor vehicle license Class C Expiry 14/08/2011

Current Queensland Mining Industry Generic Induction Card Expiry 13/06/2010

Current BMA Generics Induction Card Expiry 12/06/2010

Current Coal Board Medical

Current Site Inductions – Goonyella Coal Mine Site

- Burton Coal Mine Site

- Isaac Plains Mine Site

Australia

September 2008 – February 2009

National Mining Services

Trainee Mobile Operator – Dump Truck

• Pre-starts, Take 5 JSEAs, pre-start inspections. Operating Dump trucks 785 Komatu/777
Cats/Moxies. Removal of overburden and coal to various dumps/stock piles as required.

August 2008 – September 2008

Receptionist/Administrator for THEISS Pty Ltd at Burton Coal Mine Site.

(temporary position through Workpac)

 • All reception duties, conducting site safety inductions, breath testing and random drug testing
according to company procedures. Establishing contact with customers, company reps, and staff
members. With highly developed interpersonal skills, I have gained the ability to maintain a
welcoming client environment and effective service environment determining our client needs.
Confidentiality and tact is demonstrated on a daily basis. Accommodation bookings travel
bookings, petty cash handling, data entry as well as any other administration duties asked of me.

March 2008 – August 2008

Coal Sampler/Lab Technician for Bureau Veritas Mackay QLD

• Involved in all aspects of coal preparation including training other staff in:

- Coal moisture content

- Auditing

- Coal density

- Coal sampling from conveyors, stockpiles, trucks, wagons

- Coal rank and typing

- Ash analysis,

- Phosphorus analysis

- Magnetite analysis

- URDS

- Float sinks testing

- HGI (grind ability index)

New Zealand

September 1991 – April 2005

NZ Police Service
 Sworn Constable

Specialised positions held:

• Community Policing/Projects Constable

• Youth Education

• Youth Aid

• Forensics (Scene of crime officer)

• Hostage negotiation

Key Achievements

 Obtained Forensic “Hit” award from ESR (Environmental Science Research Wellington) for
detecting offenders through fingerprint lifts.

 Oversaw serious crime scenes with regard to rapes/aggravated robberies and other scenes when
appropriate.

 Worked as part of an extremely dedicated forensic unit alongside ESR (forensic experts) on
serious crime scenes i.e. homicides

 Conducted workshops for fellow offices when necessary, briefings (toolboxes) to upskill officers
individually if necessary.

 Collected and mapped out information identifying ‘hot spots’ or areas prone to
incidents/accidents.

 Managed pool of volunteers, community groups to assist in Police duties improving the
dissemination and collection of information.

 Successful with youth diversions developing long-term solutions including family members
ensuring support for the youth offender.
  Initiated and successfully led a team of colleagues, the army and community members in the
undertaking of Blue Light ventures and Community Projects. This considerably contributed to
‘breaking barriers” between the public (particularly on children and youth) and Police as well as
the promotion of the Army to be considered as a career option.

 Continued to build, strengthen and maintain relationships with internal and external agencies.

 Continued to grow as an individual and as a team member by learning new skills, as well as
coaching others to grow to their full potential.

 Spearheaded an investigation regarding drugs in a local girl’s school resulting in one of the
largest drug confiscations of the year in the area.

Leadership & Management

Self- Management

- Ensuring work practices are ethical and performed professionally at all times.

- Managing own time and priorities and dealing with contingencies.

- Taking responsibility as required by work role and ensuring all organisational policies and procedures
were followed.

Communication

- Consulting with internal and external stakeholders

- Questioning, clarifying and evaluating information.

- Preparing statutory reports as required.

- Managed the establishment procedures involved in forming and maintaining a Neighbourhood Support
Group.

- Developed strategies to inform and maintain positive relationships with Neighbourhood support groups.

Training and Coaching

- Delegated duties where appropriate such as the running of rosters, identifying training needs of
volunteers, updating information, information distribution and any other duties that fit within the volunteer
framework.
- Coaching, upskilling and self-development empowered other police staff to utilise the volunteers for their
core business where appropriate.

- Trained local business owners of “Retailers against Crime” in monthly workshops on information sharing,
reporting and recording, keeping themselves safe, responding to emergency situations. Also kept them up
to date with prolific offenders working within the city at the time.

- Strategise and coached local business managers and staff members on best work practise when placed
in difficult situations i.e. shoplifters/aggravated robbery/ trespassing by creating networks, a phone
contact tree and understanding the police response system.

- Provided advice, direction, supervision and ‘on the job’ training to junior staff, recognised as a positive
role model.

- Promoted, taught and trained various community groups, schools and agencies in the physical and
social indicators of people under the influence of alcohol or controlled drugs. Explained long-term
physical and social affects of drug and alcohol abuse.

- Taught numerous classes on various Police health and safety subjects as well as workshops for
teachers and parents to support their children.

Supervisor’s Comments:

• Constable Edmonds has been actively involved in taking a leadership role in Blue Light activities;
school drugs programs and being the police delegate for the Strengthening Families Strategy.

In the area of responsibility clear goals were set and targets reached.

(Sen.Constable F. Moult)

• Constable Edmonds…. worked with the following handicaps - 1) No proper PDs (Police
directions)…2) No proper KRA’s…3) Minimal supervision and working away from the rest of her
group 4) Poor understanding of her proactive work by other Police staff 5) No support from the
Administration for the role she had intensively trained for. 6) Some difficult circumstances “off the
job”.

Despite this she continued to apply herself to the work she was given by me and the work she
obtained through her community contacts. I was entirely happy with her level of application and
results. I was particularly impressed by the standard of her summary reports on file. Dora also
readily made herself available for more than her share of the “Team” work (special events, airport
flights, traffic events, etc).

(Community group manager Sgt N. Bigwood)

Initiative and Enterprise

- Initiated the use of drug dogs in schools in collaboration with Dog personnel and schools within the local
area. Policies had to be recognised and specific steps taken by the school before this could occur. I.e.
signs placed on school gates/entrance ways, board of trustees and parents informed, and the presence of
drugs located within the school grounds or on a student before searches could be carried out.

- Headed serious crime scene investigations regarding rapes, aggravated robberies and other serious
crimes when appropriate.

- Initiated referrals and carried out the Family Group Conference process within Youth Justice, resulting in
sound, manageable alternatives ensuring accountability of the young person to the victim in each case.

- Police representative for Care and Protection unit.

- Spearheaded the reintroduction of Blue Light Ventures, which were Community programmes to break
barriers between the Police and the community. These included initiatives such as Blue light discos, one
for primary school children and one for intermediate level students. These included primary / intermediate
age discos, a Blue light all night party, a tribute from the blind foundation to key members in appreciation
for their work, activities in holiday programs.

- Built and maintained effective working relationships with ethnic and cultural groups.

- Maintained and strengthened relationships with community groups, internal and external agencies.

Technology

- Developed computer skills experienced in MS word, EXCEL, Outlook, MS office, forensic police system,
PHRIS, Wanganui, INCIS.

- Using software systems to create documents, flowcharts, schedules and graphs.

- Using technology to assist the management of information and to assist the planning process.

- Using risk analysis tools and tools for police safety research.

Planning and Organising

- Collecting, collating and analysing information using appropriate workplace business systems.

- Developing systems that are flexible and responsive to changing circumstances.

- Planning and managing resource acquisition and deployment within budgetary constraints.

- Spearheaded the use of Community Patrols on Thursday, Friday and Saturday evenings around the
Central Business District and neighbouring areas, as well as the monitoring of CCTV on a 24-hour basis.

- Initiated and instigated throughout local schools “therapeutic storytelling intervention”, a program
eventually brought by the NZ Police renamed “Dare to make Change”. This program was designed by a
psychologist to be used for troubled teenagers on the boarder of getting into trouble testing the
boundaries at school, home and in the community. I found this program to be very enlightening and often
difficult as the tool were a book of stories of a boy on a journey through the land of confusion (teenage to
man/womanhood), which was fantasy based as the youth would inevitably identify with the boy and his
experiences.
Correspondence

- Consistently recognised on both oral and written evaluations as “exceeding expectations” with relation to
orderliness, timeliness, patience and the ability to communicate effectively with people at their level. Ie
children/ youth, parents, teachers, administrators, and managers.

- Developed new contracts for Youth Aid Staff to utilise when preparing youth diversions, which assisted
the offender and family in making appropriate decisions for reparation to the victim.

- Developed Juvenile photograph portfolio to assist staff in the identification of prolific juvenile offenders,
updating when necessary.

- Completed a full range of complaint correspondence in a timely manner.

- Completed standard action in relation to routine correspondence including notifying complainants,

finalising related computer documents; and dealing with exhibits.

Supervisor’s comments:

• All correspondence presented in a timely, orderly and tidy manner. Makes full use of all
resources, Dictaphone, typist, word processor without hesitation – has developed new forms to
aid correspondence i.e. contracts. (Sgt D. Grey 1994)

Personal Performance

- Approached tasks, challenges difficult situations in a positive, dependable & energetic manner.

- Responded to challenges & pressures by lifting personal performance.

- Willingness to learn new skills.

- Follows directions or commands but not afraid to seek clarification on occasions.

- Adapt well to changing work conditions including the working of rosters.

Supervisor’s comments:

Has taken on complicated and seldom used procedures (e.g. place of safety warrants) with a keen
interest in finding out and learning what is involved and follows procedures through to the end.

Is always seeking out new skills that will assist her carrying out duties or functions. Takes on board
methods adopted by others. Discusses work, outlining progress and the direction intends to take. Will
seek clarification when necessary but generally makes sound decisions and follows instructions without
problem.

(Sgt D. Grey)

Problem Solving

- Analysing data and evaluating the effectiveness of systems.

 - Identified, analysed ‘hot spot” areas. Consulted with workmates, local government, govt
agencies and business clientele to develop initiatives to eliminate or lesson the likelyhood of
ongoing problems.

- Calculating resource requirements and acquiring them.

- Dealing with barriers to the successful implementation of pro-active, community minded

programs

- Developing, implementing and monitoring contingency management strategies.

- Identifying hazards, assessing and controlling risk through appropriate control measures.

- Solving complex and non- routine difficulties.

- Using a variety of problem solving and decision making strategies.

- Recognised the potential that environmental design of a community could have on crime trends
and general offending. Collaborated with local business owners and council to have alleyways
fenced where possible in the evening when not used, trees removed/planted if necessary and
anything else that was appropriate in contributing to making the city safer.

Supervisor’s comments:

• Attending home visits – always finds root of problem rather than placing sticking plaster over it.

• Always willing to compromise if solution is more appropriate or better for long-term results.

• Member has shown that she is more than capable of getting the result she wants. A good
mediator – able to leave all parties (victim and offender) with a sense of fairness yet maintains a
firm line.

• Arranges diversions to include children and parents taking positive steps within own community
resources.

(Sgt D. Grey YAS)

Teamwork

- Achieved positive results and reduction in crime through effectively working as a leader and member of
a team.

- Utilised natural and learned interpersonal skills effectively in-group and individual situations.

- Interacted with a wide range of clients including complainants, suspects, witnesses, members of the
public & other police personnel.

- Supporting management and team members.

- Contributed in the utilisation of arrangements to develop processes.

- Worked in collaboration with Community Constables locally and throughout NZ regarding problem areas
within our specific communities, sharing information and knowledge about alternatives, which had been
developed and used within their areas, which they deemed to be successful. Utilised these initiatives
when appropriate.

- Continually displayed behaviour and attributes that demonstrate understanding and empathy with
internal and external individuals and organisations. This required communication and cooperation with
others, including consultation, sharing information, networking, giving advice and feedback.

Supervisor’s comments:

• Always enthusiastic towards work commitments. Seems to enjoy a challenge and can be relied upon to
produce the required result. Requires minimal supervision. Not afraid to say what she thinks which results in
disputes being sorted out as quickly as possible. (Detective Sen. Sgt J Lyons)

• Relates well with both work colleagues and members of the public that she comes into daily contact with.
Regularly leastes with other sections within the Police, to provide them with the feedback that they require.
Will alter shifts to meet requirements o other staff and the section as a whole. (Senior Constable R Walker
Forensics).

• Always more than willing to assist other workers when necessary, and always does so in a caring and
professional manner. Does not put people down. Prepared to be flexible with work practises, and often
works extended hours when required. Is subjected to regular call-backs due to nature of job. ((Senior
Constable R Walker Forensics).

• A good team member who handles her share of the work. Will participate in activity requiring a team effort
willingly. (Sgt D.Grey)

February 2007 – Current

Auckland Classical College of Homeopathy

Part time student

Subject Studied:

• Certificate in Acute Prescribing Homeopathy (Natural Medicines) Year 1

June 2007 – February 2008

 Te Waananga o Aotearoa – Manukau (NZ)

Full time student

Subject Studied:

• Kaihoe Waka (Nautical Navigation via the elements such as stars, moon, wind) ‘The way

Polynesian voyagers sailed’.

October 2007 – January 2008

The Warehouse - Whangarei (NZ)

Shelf stocker/customer service (part time)

Responsibilities:

• Manage and stock the Health and Beauty department shelves ready for store opening until
rostered staff arrived.

• Provide quality customer service.

• Ensure back stock area kept organised and clear

• Ensure health and safety requirements were being followed.

• Completed all store training sessions regarding food safety, dealing with shoplifters, customer
service and company policies.

February – December 2006

Eastern Institute of Technology (EIT) Hawkes Bay

Full time student

Subject Studied:
 • Interpersonal Skills

• Human Development

• Social Psychology

• Self Development

June 2005 – February 2006

Hastings Health Centre

Receptionist - Emergency

Daily Banker (Part time)

Responsibilities:

• Reception duties – scheduling emergency Appointments, telephone duties, data entry, man-age
appointments for Doctors, updating information, patient records, up-skill to use medical computer
software, cash handling, reconciliation, invoicing.

• Day to day banking, petty cash

2003 – 2005

Omegatrend

Network Marketer/Team Coach

Responsibilities:

• Promotion and ordering of company and products

• Coached team in the same

 • Self development of team and self – changing their mindset that if they helped others get what
they wanted, they would inevitably get what they wanted and to ‘think outside themselves”

• Individual goal setting/dream building

• Monitoring and accessing progress

• Data entry/record keeping

• Telephone skills/interpersonal communication

• Time management

• Provide quality customer service

1990

Accident Compensation Corporation Tauranga

Receptionist (Temporary position)

Responsibilities:

• Reception/ Staff Support

• Telephone and counter enquiries

• Data entry and processing

• Provide quality customer service

1987 - 1989

Farmers Trading Company Auckland/Tauranga

Retail Assistant

Responsibilities:
 • Provide quality customer service

• Assistant in men’s footwear department

• Cash handling/register

• Stocking & tidying stock

1985 – 1986

Child Freighters Palmerston North

Rates Clerk

Responsibilities:

• Calculate road charges for owner drivers, Delivery drivers, providing quotes & invoicing
Companies for freight charges.

• Data Entry

1985

Cadbury Chocolate Factory

Store person (temporary over Easter period)

Responsibilities:

• Filling daily orders for retail outlets

• Stock taking/record keeping

• Double checking of orders

• Keeping stock room clean & orderly

1984 – 1985

Everest Fashions - Palmerston North

Store person (temporary position)

Responsibilities:

• Filling daily orders for retail outlets

• Stock taking/record keeping

• Assisting in factory shop

• Providing quality customer service

1981 – 1984

Nolan Chiropractic Clinic - Palmerston North

Receptionist/Administration Assistant

Responsibilities:

• Reception duties

• Developing x-rays

• Checking chemicals and ordering

• Assisting chiropractor when necessary

• Cleaning work place

• Providing quality customer service

• Cash handling, invoicing, reconciliation, petty cash handling

• Data entry, record keeping

• Booking appointments
Education and Training
Tertiary Education/Qualifications

2008 - 2009 Human Anatomy and Physiology studies

2007 Year 1 foundation course for Classical Homeopathy,

Auckland College of Classical Homeopathy

2007 Nautical Navigation Polynesian style (Kaihoe Waka) via the elements; stars, moon & wind

Te Waananga O Aotearoa (Manukau) New Zealand University

2006 National Certificate in Maori Language Level 4 (Te Tohu Maatauranga)

2005 Bachelor of Applied Social Science (BAAS)

• Human Development

• Social Psychology

• Interpersonal Communication

• Self-development

EIT Hawkes Bay

2000 Diploma of Specialist Bilingual Teaching

Computer Studies (Poupou Maatauranga Rorohiko)

Otaki Maori University (Te Waananga o Raukawa)

1999 NZ Society Sociology

Massey University (Palmerston North)

Qualifications Attained while in NZ Police:

2004 Community Constables Course

 Manage Emergency Situations

2002 Treaty of Waitangi Issues

1999 Youth Education Service Foundation Course

Blue Light Blast Training

1996 Certificate of Achievement: Regional Scene of Crime Officer Course

General Duties – Investigation Course

1995 LREP (Law related education programs, later changed to Youth Education)

LREP (Dare Foundation/Teena Kowhiria Instructors Course)

Police Negotiation Team Course

Quality Customer Relations

Accelerated Learning

1994 Youth Aid Qualifying Course

Diploma in New Zealand Police

Modules: Understanding Community Policing, Cultural Awareness, Preventative patrolling, Arrest,

Vehicle Collisions, Family Violence, Community Conflicts, Death, Evidence, Dishonesty Offences,
Drugs 1, Summary Offences Act, Children, young persons and their families act, Sale of Liquor
Act, Evidential Breath Analysis, Traffic Regulations, Mentally disordered Persons, Victim Support.

Child Psychology Correspondence Course STOTTS Correspondence

(5 modules completed A, B+, A-, A+, A)

1993 Youth Aid Introduction Course

1991 Certificate of Graduation NZ Police Service

Interests and Hobbies

Family and friends are my main interest,

 My main hobbies are health and fitness. Although I dearly miss outrigging, I currently play netball in Moranbah
and enjoy walking and cross-fit. Natural medicine and alternative healing is also of interest and I am currently
studying Human Anatomy and physiology via distance learning

Handcrafts such as knitting, crochet and flax weaving.

Referees

Kim Davies (aka Croc) Jim Lyons

OCE Leighton’s Detective Senior Sgt

Phone: Wk: 4968 8708 Palmerston North Police Service

Mobile: 0418 789517 Phone: W: 001864 6 351-3632

H: 0018 64 6 356-3008

References
References available upon request