Running Head: Etiquette Guide for New Zealand

Etiquette Guide for New Zealand Linda Blake Queens University of Charlotte Instructor: Monique Perry, M.A. COMM 217, N 003 October 10, 2012

Outline Business Guide for New Zealand Introduction A. Wellington, New Zealand the capital city (Tui De Roy &Mark Jones) book B. Population clock will increase by one person every 15 minutes (www.stats.govt.nz) i. Ethnic make-up ii. Three Languages spoken in the region a. Equalitarian-no class system b. Religion(s) II. New Zealand Government operates as a Parliamentary Democracy (newzealand.com) A. Economy the Gross Domestic Product in US dollars is 142.5 billion B. Paying Good and Service Tax and using the rounding system III. Business Etiquette in New Zealand and Australia (nzte.govt.nz/explore-markets/Australia-pacific) A. Communication Style is casual and the people are friendly and open Greeting with a handshake are firm and quick Personal Space and Touching B. Dining and table manners is Continental i. Giving and Receiving Gifts ii. Appropriate Dress iii. Culture Differences Tamma Adamek The Sacramento Bee Published: Sun, Sep. 23, 2012-12:00 am |
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IV. Travel Requirements U.S. State Department (http://travel.state.gov/) i. Documents Required ii. Primary Method of Travel a. Local Travel c. Travel Advisories d. Weather

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Running Head: Etiquette Guide for New Zealand Introduction These etiquette guidelines will help you successfully conduct business while traveling to the beautiful islands of New Zealand. New Zealand has a population of four million people join by two main landmasses located north and south with several small, surrounding islands. Wellington, the capital of New Zealand, is located on the north. It is one of the most popular cities besides Auckland, which is southwest of the North Island. The Maori people of Polynesian ancestry have been in New Zealand for the past millennium and discovered our islands. Taking a morning stroll, you will discover lush green ferns, wild species, and occasional sighting of a kiwi. Enjoy watching the stitch bird, also called the hihi New Zealands native land bird. Or, take pleasure in seeing an unforgettable sunrise and sunset. Come! You will discover the rich fields and dynamic volcanoes get a glimpse of Fox Glacier and snow peaks atop Mountain Parrot (Roy & Jones, 2006). New Zealand is looking forward to doing business with you. We would like to make this experience with us a memorable one. Background Information on New Zealand According to information released in June 2012, the population is 4,405,200. Its expected that New Zealands population clock will increase by one person every 15 minutes and 44 seconds (stats.govt.nz). The ethnic make-up of New Zealand is 74.5% European, 9.7%Maori, 4.6% other European, 3.8% Pacific Islander, 7.4% Asian and others (World Bank-2011). There are three languages spoken in New Zealand (NZ) English, Maori and NZ sign language. The day-to-day business language used in the region is English, with a tie to the British Commonwealth. Over 157,000 NZ speak Maori. Maori, is a Polynesian culture similar to the Pacific culture that has been a part of NZ since the first people settled on the island (2006 census). There is no formal class structure; wealth and social status are not important to New Zealanders. If you choose to attend religious services during your business stay, these are the available worship services: Anglican, Presbyterian, Roman Catholic, Methodist, Baptist, and Protestant. New Zealands government operates as a Parliament Democracy and constitutional monarchy with Queen Elizabeth II as Sovereign. The Queen has acted as absentee head of state since 1952 www.royal.gov.uk/monarchandcommonwealth/newzealand). The Prime Minister of New Zealand is John Key, the Economic Development Minister, is Steven Joyce, the Finance Minister, is Bill English, Foreign Affairs Minister, is Murray McCully, and Womens Affairs Ministers is Jo Goodhew. There are four elective political parties in New Zealand: National Party, Maori Party, ACT Party, and United Future Party (Beehive.govt.nz). The economys gross domestic product (GDP) in US dollars is 142.5 billion. One of the biggest changes that have taken place in New Zealand recently regarding public policy is a shift from Post-New Public Management (NPM) to New Public Management (World Bank-2011). What does this mean for those doing business in New Zealand? It means that New Zealand is considered as a world leader economically that is a significant change (Chapman & Duncan, 2008). Although, it is questionable that NZ is yet recognized among others as an international leader compared to U.S., Germany, or China. Pollitt and Bouckaert wrote a comparative analysis New Zealands probably the most comprehensivepublic management reforms compared to such countries as Australia and other Oceania countries including members of Organization for Economic Co-Operation and Development (OECD)(Bouckaert & Pollitt, 2004). New Zealands, international travel is encouraged. For example, if a company is considering importing goods and services, guidelines are in place to ease the process of trading goods. There are specific clearances and processes of documents required to successfully export any goods. Also, there are rules for exporting goods in your luggage. All goods and services are subject to a 15 percent Good and Service tax (GST) including displayed price. When a supplier ship major purchases to a visitors home address the GST does not charge. The Swedish Rounding is a method used to round up or rounded down on currency. The NZ Reserve Bank adopted the Swedish Round System. For items ending in 1 to 4 cents, they round down and prices ending in 6 to 9 will round up. For example, an item of $12.14 would be round down to $12.10, and an item purchased at $12.16, would be rounded up to $12.20
(www.nzembassy.com).

The climate is mild temperatures, and many hours of sunshine. The average temperature decreases in the south. Because New Zealand is in the Southern Hemisphere its season are opposite of those in the northern half of the world. The weather can change unexpectedly, rainfall is high normally over the north and central during the winter and summer months. Snow periods are during the month of October, but mostly snow falls in the mountains. Business Etiquette Business etiquette in New Zealand and the communication style is casual, and the people are friendly and open. The greeting is with a handshake, firm and quick. Dont grasp the other persons hand with both yours and dont keep shaking. It is acceptable for women to extend their hand to men. Although you should ordinary address someone by his or her last name, this doesnt last long. The host expects to be called by their first name. Announcing your title when you meet is offensiveits considered a show off. The business dress is similar to American business attire. Regarding personal space and touching, be mindful that it is sociably unacceptable, a taboo for women, to appear overly friendly with a man. Lunch is a business affair a meeting at the pub. Evening dinners are social events. It is clear that you must arrive on time. It is polite for the host to expect a gift for an evening dinner. It is suggested that you bring a box of chocolate or a bottle of wine (www.pasadenaisd.org). Helpful Information A few extra tips from The Sacramento Bee, Tamma Adamek a travel expert, for traveling in New Zealand and enjoying the local culture. You can tip the restaurant worker only if its stellar service. (Tipping is more common in touristy areas). A gold coin ($1 or $2 denominations) or two is enough. It is not expected to tip other service workers. New Zealand, sometimes referred to as kiwi, English language is a little different from U.S. English language. For example a sidewalk, is a footpath. Other U.S. words and their translations: caf latte/flat white, and morning break/smoko. American Airlines has partner with air New Zealand of direct flights from San Francisco and Los Angeles into Auckland. New Zealand domestic airfares are inexpensive (do not leave the key or valuables in your motor vehicle), even if locked; vehicles driven by tourists are often targeted for theft. Public transportation is comparatively safe, certainly safer than you driving. Rail is expensive, but the scenery is spectacular (especially on the South Island). Commuter rail is good in Auckland and Wellington. Bus service is efficient nationwide, cheap carriers are no-frills (possibility of being let out of bus in less-than-convenient locations). Traveling by rental motor vehicle, prepare by learning the New Zealand road rules (adamek, 2012). Conclusion: The benefits of doing business in New Zealand, besides living in a beauty country, are opportunitys to grow your business, connect with international trade, and develop as an entrepreneur. Growing with a country that is also growing and doing business globally.

New Zealand International Business Reference

roy, T. D., & jones, M. (2006). new zealand a natural history. Buffalo, New York: firefly Aoteroa, T. (2012). population cock. statistics New Zealand. DOI: www.stats.govt.nz) (2012). government operates as a parliamentary democracy. New Zealand Trade & Enterprise. DOI: www.newzealand.govt.nzNew Business etiquette in New Zealand . (n.d.). Retrieved from nzte.govt.nz/exokiremarkets/Australia-pacific Travel requirements. (n.d.). Retrieved from travel.state.gov Adamek, T. (2012, September 23). Travel spotlight: new zealand. The Sacramento Bee. Retrieved from www.sacbee.com U.S. State Department (http://travel.state.gov/)