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 • With an economic growth rate of 9.0 per cent^ in 2012-13, Delhi is one of the fastest
Strong economic growth growing states of the country. The state government expects to register growth of 11 per
cent^ to 11.5 per cent^ by the end of 2017.

• The growth in the real estate sector in Delhi is among the fastest in the country. In 2012,
Attractive real estate
Delhi-NCR registered the steepest price rise among all the metropolitan regions in the
industry country.

• Owing to its location, connectivity and rich cultural history, Delhi has always been a prime
Growing tourism tourist attraction of the country. Delhi is a key arrival/departure point for both foreign and
industry Indian nationals. By 2016, the state aims to increase annual tourist numbers by 12 per
cent and double its foreign exchange earnings.

• The state has set up a single window approval mechanism to facilitate entrepreneurs in
obtaining clearance from various departments/agencies for the establishment of industrial
enterprises in the National Capital Territory (NCT) of Delhi.
Policy support
• The new Industrial Policy 2010-21 aims to provide a conducive environment for
knowledge-based and hi-tech IT/ITeS industries in Delhi. Towards this end, two SEZs
have been created in the NCT of Delhi.

Note: ^At 2004-05 constant prices

 Political and economic hub
11th Five- Growing demand
Year Plan • As Delhi is the seat of the central
government, it has an important position in
the country in terms of formulation of
policies. It has also become an important
Growth centre of trade and commerce, as a number
rate^: 7.9% of key industry associations are present. The
state also hosts several trade conventions
and fairs throughout the year.
• GSDP increased at a compound annual
growth rate (CAGR) of 17.5% between
2004-05 and 2012-13.
Advantage
Delhi
Rich skill pool
• Delhi has a large skill base; 30% of the
workforce is qualified for occupations such as
engineering, medicine, law, consultancy, etc.
• Among all the states, Delhi has the largest share
of skilled workforce, making it suitable for
knowledge-based economic activities, such as
IT/ITeS, designing, R&D, financial services, etc.
• As Delhi is the country’s capital and has ample
facility support, it attracts skilled and semi-skilled
labour from across the country. It houses a few
of the country's most prestigious institutes, such
as IIT and AIIMS.
Attractive avenues of investments
12th Five-
Year Plan
• Delhi has emerged as a key state with
immense scope for development of the
services industry, such as banks and financial Expected
services institutions (BFSI), IT and ITeS and growth
consulting sectors, among others. rate^: 11%
• Delhi has an attractive real estate market and to 11.5%
is a preferred tourist destination. Many global
corporations have offices in the state.
Policy and infrastructure support
• Delhi has a stable political environment with a
single-party government. The Delhi
government has been committed towards
creating a progressive business environment.
• A range of fiscal and policy incentives are
proposed under Industrial Policy for Delhi,
2010-21.
• Delhi has a well-developed social, physical and
industrial infrastructure. It has wide roads, an
international airport, and a well-developed
network of rail and metro infrastructure. The
state has more than 100% telecom penetration
and also has high Internet penetration.
Note: ^ at 2004-05 constant prices
 It is home to the Union Government of the country and the
state government offices. Delhi is the centre of international
politics, trade, culture and literature in India.

The Delhi state is divided into 33 sub-divisions under eleven

districts. The Union Government’s area is managed by the
New Delhi Municipal Council (NDMC).

Parameters Delhi

Geographical area (sq km) 1,483

Source: Maps of India Administrative districts (No) 11

Population density (persons per sq km)* 11,297

Delhi is the capital of the Republic of India and also a state
for administrative purposes. It is one of the largest Total population (million)* 16.7
metropolises in the country. Delhi shares its borders with Male population (million)* 8.9
the states of Uttar Pradesh and Haryana.
Female population (million)* 7.8
Delhi has a cosmopolitan culture with a mix of languages in Sex ratio (females per 1,000 males)* 866
use. English and Hindi are commonly spoken for everyday
transactions. Punjabi, Bihari, Haryanvi, etc., are the other Literacy rate (%)* 86.3
languages used.
Sources: Economic Survey of Delhi 2012-13,
Government of National Capital Territory (NCT) of Delhi,
*Provisional data – Census 2011
Parameter Delhi All-States Source
Economy
Planning Commission Databook, 2012-13,
GSDP as a percentage of all states’ GSDP 3.9^ 100
current prices

Planning Commission Databook, 2004-05 to

Average GSDP growth rate (%)* 17.5^ 15.6
2012-13, current prices
Planning Commission Databook, 2012-13,
Per capita GSDP (US$) 3,900.2^ 1,414.2
current prices
Physical Infrastructure
Installed power capacity (MW) 7,413.18 225,133.1 Central Electricity Authority, as of May 2013
Telecom Regulatory Authority of India, as of
Wireless subscribers (no) 40,426,200 867,803,583
March 2013
Ministry of Communications & Information
Broadband subscribers (no) 1,015,588** 15,050,000
Technology, as of March 2013

Ministry of Road, Transport & Highways, as of

National highway length (km) 80 79,116
March 2013

Airports (no) 1+1 133 Airports Authority of India

Source: **Ministry of Communications & Information Technology, as of December 2011

*Calculated in Indian rupee terms,
^Figures for Delhi: Economic Survey of Delhi 2012-13
Parameter Delhi All-States Source

Social Indicators
Literacy rate (%) 86.3 74.0 Provisional data – Census 2011

Birth rate (per 1,000 persons) 17.5 21.8 SRS Bulletin (www.censusindia.gov.in), 2012

Investment
Department of Industrial Policy & Promotion,
FDI equity inflows (US$ billion)* 36.3 193.4
April 2000 to March 2013

Outstanding investments (US$ billion) 105.2 10,499.2 CMIE (2012-13)

Industrial Infrastructure

PPP projects (No) 15 881 www.pppindiadatabase.com

* Including part of Uttar Pradesh and Haryana

PPP: Public-Private Partnership, SRS: Sample Registration System
At current prices, the gross state domestic product (GSDP) GSDP of Delhi at current prices (in US$ billion)
of Delhi was US$ 67.3 billion in 2012-13.

67
Between 2004-05 and 2012-13, the average annual GSDP 65
growth rate was 17.5 per cent. 57
CAGR
17.5%** 46
39 41
Growth was driven by the expansion of the services sector.
Banking and insurance, real estate, trade, tourism and 30
26
communications were driving the progress in the sector. 22

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13*
Source: Economic Survey of Delhi 2012-13
*Advanced estimates, **In Indian rupee terms
At current prices, the net state domestic product (NSDP) of NSDP of Delhi at current prices (in US$ billion)
Delhi was about US$ 63.93 billion in 2012-13.

The average NSDP growth rate between 2004-05 and 64

61
2012-13 was about 17.6 per cent. CAGR
54
17.6%**
44
37 39
28
25
21

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13*
Source: Economic Survey of Delhi 2012-13
*Advanced estimates, **In Indian rupee terms
The state’s per capita GSDP in 2012-13 was US$ 3,900.2 GSDP per capita of Delhi at current prices
as compared with US$ 1,505.2 in 2004-05. (in US$)

The per capita GSDP increased at a compound annual 3,826 3,900

CAGR 3,452
growth rate (CAGR) of 15.3 per cent between 2004-05 and 15.3%**
2,838
2012-13. 2,500 2,580

1,724 1,944
1,505

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13*
Source: Economic Survey of Delhi 2012-13
*Advanced estimates, **In Indian rupee terms
The state’s per capita NSDP in 2012-13 was US$ 3,702.5 NSDP per capita of Delhi at current prices (in US$)
as compared with US$ 1,421.0 in 2004-05.
3,703
The per capita NSDP increased at an average rate of 15.4 3,623
CAGR 3,261
per cent between 2004-05 and 2012-13.
15.4%**
2,679
2,367 2,434
1,839
1,421 1,631

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13*
Source: Economic Survey of Delhi 2012-13
*Advanced estimates, **In Indian rupee terms
Commerce and trade contribute more to Delhi’s economy GSDP composition by sector
than manufacturing and agriculture.
CAGR
In 2012-13, the tertiary sector accounted for 81.5 per cent
(US$ 54.9 billion) of the GSDP of Delhi at current prices,
17.7%
followed by the secondary sector, which contributed US$
80.5% 81.5%
11.9 billion (17.7 per cent).

With a CAGR of 17.7 per cent, the tertiary sector has been 16.9%
the fastest growing among the three sectors from 2004-05
18.4% 17.7%
to 2012-13. Growth has been driven by trade, hotels, real 12.5%
estate, banking, insurance, transport, communications and 1.1% 0.8%
other services. 2004-05 2012-13*
Primary Sector Secondary Sector Tertiary Sector
Delhi’s economy is primarily dominated by knowledge-
based service industries, such as information technology,
consulting, etc. Also, the state has small-scale industries
Source: Economic Survey of Delhi 2012-13
that are mostly non-polluting. * Advanced estimates
Commonly grown crops in the state are wheat, rice, jowar,
bajra, mustard and vegetables. Annual production –
Crop
2011-12 (tonnes)
In 2011-12, the total production of wheat in the state was Wheat 82,142
around 82,142 tonnes.
Jowar (Sorghum ) 30,328

In 2011-12, 28,800 tonnes of onion were produced in the Paddy (Rice) 30,297
state. Onion 28,800
Bajra 2,689
In 2011-12, 14,928 tonnes of potato were produced in the
state. Potato 14,928

In 2011-12, total food grain production was 161,709 metric Source: Economic Survey of Delhi 2012-13,
tons. Statistical Abstract of Delhi, 2012
Delhi – an important centre for agri-trade in the country

The Food Corporation of India (FCI) was set up under the Food Corporations Act, 1964, of the Union Government to meet
the objectives of the Food Policy, which are as follows:

Effective price support for safeguarding the interests of farmers

Distribution of food grains throughout the country for Public Distribution System (PDS)

Maintaining a satisfactory level of operational and buffer stocks of food grains to ensure national food security

Over the years, FCI has played an important role in controlling supply and prices as well as disaster management in times of
droughts, etc. The corporation is headquartered in Delhi.

The Indian Agricultural Research Institute (IARI), the country's premier national institute for agricultural research, education
and expansion, has a centre in New Delhi.

The Indian Council of Agricultural Research (ICAR), an autonomous organisation under Ministry of Agriculture, Government
of India, is also headquartered in New Delhi. The institute is the apex body for coordinating, guiding and managing research
and education in agriculture, including horticulture, fisheries and animal sciences in the country.
According to the Department of Industrial Policy & Break-up of outstanding investments by sector
Promotion (DIPP), the cumulative FDI inflows from April (2012-13)
2000 to March 2013 amounted to US$ 36.3 billion*.
0.4%
2.8%
Of the total outstanding investments of US$ 105.2 billion in Services
9.8%
2012-13, the services sector had the highest share of
investments at 68.5 per cent. Real Estate

18.5%
A significant proportion of investments also went into the Electricity
real estate (18.5 per cent) and electricity (9.8 per cent)
sectors in 2012-13.
Irrigation
68.5%

*Including part of Uttar Pradesh and Haryana Manufacturing

Source: CMIE
Delhi’s total road length is around 31,969 km.
Road type Length (km)
About 80 km of National Highways run through the state. It Total road length 31,969
is maintained by National Highways Authority of India
(NHAI). National Highways 80

The finance bills of the last few years have laid increased
emphasis on the transport sector. Considering the need for Sources: Ministry of Road Transport & Highways,
improvement of the facilities, the sector has been receiving Statistical Abstract of Delhi, 2012
significant financial allocation.
Action has been taken to implement the Delhi Integrated
Growing demand
Multi Modal Transport System (DIMTS).
The existing road network is being upgraded and express
highways and freeways are being constructed along key
routes in Delhi and the National Capital Region (NCR).
The “Golden Quadrilateral” project of the National
Highway Authority of India (NHAI) directly connects Delhi
to other major markets and cities of the country.
The state government has planned an investment of US$
331.4 million to strengthen 673 roads across the city.
Major schemes for Delhi’s road transport
Computerisation of records
Motor driving training schools
Mass Rapid Transit Systems (MRTS)
Decongestion & rationalisation of Inter-state Bus
Terminals (ISBTs)
Control of vehicular air pollution
Parking facilities
Restructuring of Delhi Transport Corporation
Incentives for replacement of old light commercial
vehicles (LCVs)
Source: Transport Department, Government of NCT of Delhi
Delhi is well connected by rail network to other parts of
Growing demand
India. A significant part of trade is supported by the strong
railway links.
State capitals of India and quite a few other important
cities are connected to Delhi by high-speed, air-
conditioned and comfortable ‘Rajdhani Express’ trains.
The three main railway stations are New Delhi, Old Delhi
and Hazrat Nizamuddin.
RITES and CONCOR
RITES Limited is an enterprise of the
Government of India. It was established
in 1974 under the aegis of Indian
Railways to provide comprehensive
engineering, consultancy and project
management services in the transport
infrastructure sector. The registered
office is located in Delhi.
Container Corporation of India Limited
(CONCOR) is a Government of India
enterprise, operating inland transport
services, clearance and cargo handling
facilities throughout India.
Sources: RITES website (www.rites.com),
CONCOR website (concorindia.com)
The Delhi Metro Rail Corporation (DMRC) was registered in 1995 under the Companies Act, 1956, for development of Delhi
Mass Rapid Transit System (MRTS).

DMRC has equal equity participation from the Government of India and Government of National Capital Territory of Delhi
(GNCTD).

The objectives of the Delhi Metro Rail are as follows:

To cover the whole of Delhi with a metro rail network by 2021.

Delhi Metro to be of world-class standards in terms of safety, reliability, punctuality, comfort and customer
satisfaction.

Delhi Metro to operate on commercial lines, obviating the need for government support.

Around two million commuters travel every day in the metro rail operating on six lines, covering 166.93 km (excluding 22.7
km of the airport express line) as of August, 2012.. With operationalisation of all the routes planned in Phase-III (2015) and
Phase-IV (2021), the total route length of the metro rail would be over 416 km by 2021.

The DMRC has been certified by the United Nations as the first metro rail and rail-based system in the world, which get
carbon credits for reducing green house gas emissions.

The central government has further allocated US$ 954 millions for Phase-III projects. It has granted a pass through
assistance of US$ 322.2 million and further plans to infuse US$ 119.7 million as equity in the Delhi Metro.
 Phase-I network
Line Length (km) No of stations
Line No 1-Shahdara-Tri Nagar-Rithala 22.06 18
Line No 2-Vishwa Vidyalaya-Central Secretariat 10.84 10
Line No 3-Indraprastha-Barakhamba Road-Dwarka sub-city 32.1 31

Phase-II network
Line Length (km) No of stations
Shahdara-Dilshad Garden 3.09 3
Indraprastha-Noida (Sector-32) City Centre 15.07 11
Yamuna Bank-Anand Vihar ISBT 6.17 5
Vishwavidyalaya-Jahangir Puri 6.36 5
Inderlok-Kirti Nagar-Mundka 18.46 15

Central Secretariat-HUDA City Centre 27.45 19

Dwarka (Sector-9)-Dwarka (Sector-21) 2.76 2

Airport Express Line 22.7 6
Anand Vihar-KB Vaishali (Ghaziabad) 2.57 2

Central Secretariat-Badarpur (Faridabad) 20.04 15

Source: DMRC website (www.delhimetrorail.com), ISBT: Inter-State Bus Terminal

The Indira Gandhi International Airport (IGIL), one of the
Growing demand
busiest in the world, was ranked the second-best airport in
the world for 2011 by the Airports Council International.
The IGIL airport has also been awarded the 'International
Safety Award' from British Safety Council.
In July 2010, Terminal 3 of the airport was inaugurated,
which enhanced the passenger handling capacity of the
airport to 60 million passenger annually. IGIL handled
around 34.4 million passengers in FY13.
Terminal 3 is spread over a 500,000 square metre area
and equipped with 95 immigration counters, 168 check-in
counters and 78 passenger boarding bridges to handle 34
million passengers per annum (MPPA) and 12,800 bags
per hour.
The planned ultimate design capacity of the airport is 100
MPPA.
A ‘cargo village’ is also being developed to promote the
airport as the cargo gateway of the country.
Delhi International Airport Limited (DIAL)
Project awarded in May 2006
Constructed by a consortium of:
• GMR Group
• Fraport Consortium (Fraport & Eraman Malaysia)
• Airports Authority of India
Terminal 1 - Domestic Terminal (T1A/T1D Departure,
T1C Arrival)
Terminal 2 - International Terminal
Terminal 3 - International and Domestic Hub
International Cargo Terminal
Total land area available: 5,106 acres
Total passenger traffic: 31.1 million in 2012-13*
Total aircraft movement: 256,488 in 2012-13*
Total cargo movement: 496,145 tonnes in 2012-13*
Sources: www.newdelhiairport.in, Airports Authority of India
*2012-13 data for April 2012 to February 2013 period
As of May 2013, Delhi had a total installed power Installed power capacity (MW)
generation capacity of 7,413.18 MW, which comprised
5,351.22 MW under central utilities, 1,935.40 MW under
state utilities, and 126.56 MW under the private sector. 7,413

6,337
The total installed power generation capacity comprised 5,802
about 60.6 per cent of coal-based power plants and 28.5
per cent of gas-based power plants. 4,115
3,677
Electricity supplied to Delhi is also generated from hydro
(9.0 per cent) and nuclear power sources (1.6 per cent).

During 2012-17, the state government plans to invest US$

887.5 million in the energy sector
2008-09 2009-10 2010-11 2011-12 2012-13*

Delhi has one of the highest per capita electricity

consumptions among all states in India. In 2009-10, per Source: Central Electricity Authority
capita power consumption was 1,651.2 kWh. *As of March 2013
 Segment Name of company
Indraprastha Power Generation Co Ltd (IPGCL)
Power generation Pragati Power Corporation Ltd (PPCL)
NTPC Ltd

Power transmission Delhi TRANSCO Ltd (DTL)

BSES Yamuna Power Ltd (BYPL)

BSES Rajdhani Power Ltd (BRPL)

Power distribution
North Delhi Power Ltd (NDPL)

New Delhi Municipal Council (NDMC)

Military Engineering Services (MES)

Sources: www.bsesdelhi.com, www.ndpl.com, www.delhitransco.gov.in, www.ipgcl-ppcl.gov.in,

Delhi Electricity Regulatory Commission
IPGCL and PPCL were two state-owned power generating
entities earlier.
Growing demand Power capacity additions

To improve power generation and operational efficiencies, Project Present status

the government decided to merge IPGCL and PPCL into a
single entity. 1,500 MW combined cycle Remaining 500 MW is
gas turbine power project expected to be
at Bawana, Pragati III commissioned in 2012-13
Capacity additions, in the form of three power projects
(two gas-based and one coal-based), have been initiated 750 MW combined cycle
to meet the growing power demands of the state. Project is expected to be
gas turbine power project
commissioned in 2014-15
at Bamnauli, Pragati III

1,500 MW Indira Gandhi

Final stage completed and
Super Thermal Power
commissioned in April
Project (coal-based) in
2013
Haryana

Sources: Economic Survey of Delhi 2012-13

The Delhi Vidyut Board was set up in 1997 under the Electricity Act, 1948, and it replaced the Delhi Electricity Supply
Undertaking.
As privatisation was expected to bring efficiency to Delhi Vidyut Board, it was restructured and the business of power
distribution was transferred to three private companies: BSES Yamuna Power Limited (BYPL), BSES Rajdhani Power
Limited (BRPL) and North Delhi Power Limited (NDPL). An agreement was signed in May 2002, between the Government
of Delhi, BSES and Tata Power, paving the way for privatisation of electricity distribution in the state.
BSES acquired a controlling interest in two of the distribution companies, viz., South-West Delhi Electricity Distribution
Company Limited and Central-East Delhi Electricity Distribution Company Limited. Tata Power Company took management
control of the third distribution company, viz., North-Northwest Delhi Distribution Company Limited.

Post-privatisation cumulative infrastructure investments by distributors (US$ million)

586
508
486
429
401 395
369 366
332
301 305
267
246 237
191
161 148
124
73
42 31
16 12 10

2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10

BRPL BYPL NDPL

Source: Economic Survey of Delhi 2012-13

As of March 2012, BYPL distributes power to around 1.35 Power distribution in Delhi
million customers spread over a 200 sq km area in Central
and East Delhi.

As of March 2012, BRPL distributes power to around 1.85 DISCOM 3

million customers spread over a 750 sq km area in South
and West Delhi. DISCOM 1

NDPL distributes power to around 1.2 million customers DISCOM 2

spread over a 510 sq km area in North and Northwest Delhi.

While NDMC serves around 70,000 customers in New

Delhi, MES serves around 10,000 customers in Delhi
cantonment.
According to Telecom Regulatory Authority of India (TRAI),
Delhi had nearly 40.4 million wireless subscribers and 3.0 Telecom infrastructure (March 2013)
million wire-line subscribers as of March 2013.
Wireless connections 40,426,200

As of March 2013, tele-density in Delhi was 221.6 per cent, Wire-line connections 2,962,600
the highest in the country.
Broadband subscribers 1,015,588*
The state had 1,015,588 broadband subscribers as of Post offices 532**
December 2011.
Teledensity (in per cent) 221.6
The state had 532 post offices as of January 2013.
Source: Telecom Regulatory Authority of India,
Ministry of Communications and Information Technology, India Post
*As of December, 2011,
**As of January, 2013

Some of the major telecom operators in Delhi

Bharti Airtel
IDEA Cellular
Vodafone Essar
Mahanagar Telephone Nigam Limited (MTNL)
Aircel Limited
Reliance Communications
Tata Teleservices

Source: Telecom Regulatory Authority of India

Under the Jawaharlal Nehru National Urban Renewal Mission (JNNURM), a total of 23 projects worth US$1,469.2 million
have been sanctioned for Delhi during 2008-09 and 2010-11.

The key projects focus on traffic management plan for designated areas, sewerage system improvements, drainage, storm
water drains, roads, flyovers, road overbridges and urban renewal plans along with heritage conservation.

According to the Delhi 2021 Master Plan, special emphasis has been laid on improved solid-waste management policies.
The short-term goals are capacity building with respect to financial services and performance management, effecting trial
runs of collection and waste-reduction schemes, developing transport, landfill sites and transfer stations for waste and
focussing on bio-medical and hazardous waste management programmes.

With respect to traffic management, the focus in the master plan is on developing an integrated multi-modal transport
system, creating infrastructure for alternate transport (e.g., bicycles), creating an environment for public transport
prioritisation by customers and improving suburban railway with technology upgrade.

The Delhi Development Authority has approved a new land pooling policy, which is expected to result in five more sub-cities
such as Dwarka, Rohini and Narela in other urban extension areas. The new policy would ensure that the private sector also
gets involved in the development of the new urban extension areas in the cities.

Source: JNNURM, Ministry of Urban Development

 Project Cost
Project Name Sector PPP Type Stage
(US$ million)
Modernisation of Delhi International Airport Airports LDOT 1,869.6 Construction
Housing complex for Delhi police personnel at
Housing NA 164.9 Approved
Dheerpur
Delhi-Gurgaon Highway Roads BOT-Toll 154.3 In operation
Delhi-Noida Toll Bridge Roads BOOT 88.7 In operation

Badarpur Elevated Highways Roads BOT-Toll 73.9 Construction

Modernised police headquarter building at

Housing NA 42.1 Approved
Parliament Street
Integrated Municipal Waste Processing
Urban development BOOT 14.1 Construction
Complex at NDMC Compost Plant Site, Okhla
Construction of 197 Bus-Q-Shelters in NDMC
Urban development BOOT 3.3 In operation
area
Development of Integrated Multi-Level Parking
Urban development BOOT 1.7 Construction
Infrastructure at three sites in the NDMC Area
Centralised Treatment Facility at Ghazipur Urban development NA 1.3 In operation

Centralised Biomedical Waste Treatment

Urban development BOT-Annuity 0.2 In operation
Facilities, Okhla

Source: pppindiadatabase.com
LDOT: Lease-Develop-Operate-Transfer, BOT: Build-Operate-Transfer, BOOT: Build-Own-Operate-Transfer, NA: Not Available
 Industrial clusters in Delhi
SEZs
Narela Industrial
Complex
IT and ITeS
SEZ-Baprola Bawana Industrial
Area

Kirtinagar Industrial
Area
Gems and jewellery
SEZ-Baprola Mangolpuri
Industrial Area

Naraina Industrial
Area

IT Park, Shastri
Park, DMRC

INDEX Okhla Industrial

Operational Area
SEZ Location
Industrial Area Location Upcoming
On the industrial infrastructure front, the state has
Growing demand
undertaken a number of development initiatives, such as
redevelopment of industrial clusters and maintenance of
industrial areas under the PPP (public-private partnership)
model.
The state government has initiated a set of prestigious
projects, including those in industrial infrastructure for
specific sectors, through the Delhi State Industrial and
Infrastructure Development Corporation Limited (DSIIDC).
Narela industrial complex
DSIIDC has developed 612 acres of land in the Narela
region. The first phase of construction of 1,800 plots is
over.
The construction of facility centres providing shops and
commercial spaces has already been completed.
About 50,000 trees have been planted in the complex.
An area of 10 acres covered under the central park is
proposed to be developed as central plaza.
Of the remaining land available in the estate, 70 acres is
proposed to be utilised for relocation of industries. There
is also a proposal for construction of a high-tech estate
for ITeS in an area of 50 acres available in the complex.
Source: dsiidc.org
 Major Industrial areas in Delhi
Kirtinagar Industrial Area
Mangolpuri Industrial Area
Naraina Industrial Area
Okhla Industrial Area
Bawana Industrial Area
Description
Kirtinagar Industrial Area is located in the western part of Delhi and has been
developed by the DSIIDC.
Mangolpuri Industrial Area is located in the western part of Delhi and has been
developed by the DSIIDC.
Naraina Industrial Area is located in the western part of Delhi. It was set up by
the Delhi Development Authority (DDA) in 1970. It occupies a place of pride
among the industrial estates in Delhi and is divided into two phases with around
1,200 industrial units, which manufacture electronic and electrical goods,
engineering goods, plastic goods, readymade garments and sanitary fittings.
Okhla Industrial Area is located in the southern part of Delhi and is a hub of
industrial activity. Many export houses are located in the area along with some
prominent multinationals such as Oriflame, Reckitt Benckiser etc.
Bawana Industrial Area is located in the northern part of Delhi, where DSIDC will
develop 15,250 plots of 100-250 square metres each by 2021.
Sources: dsiidc.org, indiainbusiness.nic.in
The Delhi Metro Rail Corporation Limited (DMRC) has
conceptualised and developed a world-class IT park Upcoming SEZs at Baprola
complex comprising IT Park Block-1 (operational), IT Park
• The IT and ITeS SEZ is being set
Block-2, which is ready for occupancy and IT Park Block-3
(yet to be constructed). up in an area of 26 acres at an
estimated cost of US$ 86.6 million.

The complex is situated very close to Shastri Park metro

• The SEZ is expected to provide
station. SEZ for IT
and ITeS direct employment to 36,000
people while generating 108,000
jobs indirectly. The IT SEZ will also
• IT Park Block-1 has got the distinction of being house convention halls, hotels, a
'Delhi's First IT Park'. It is a fully air-conditioned hospital and residential
building, equipped with several facilities and state-of- accommodation.
the-art technical systems. This building has been in
• It is being set up in an area of 41.4
operation since April 2005.
acres at an estimated cost of US$
• IT Park Block-2 is an improved version of IT Park 107.3 million.
SEZ for
Block-1. Additionally, it is technologically advanced Gems and
and is also compliant with National Buildings Code, • The SEZ is expected to provide
Jewellery
2005. direct jobs to 18,000 people and
indirect employment to 54,000
Source: www.delhimetrorail.com people.
Delhi has a literacy rate of 86.3 per cent according to the
provisional data of Census 2011; the male literacy rate is
91.0 per cent and the female literacy rate is 81.0 per cent.
As of 2010-11, there were 2,613 pre-primary and primary
schools, 588 middle level schools, 480 secondary schools
and 1,392 senior secondary schools in Delhi.
Recognised universities
• Delhi University
• Jawaharlal Nehru University
• Jamia Millia Islamia University
• Guru Gobind Singh Indraprastha University
• Indira Gandhi National Open University

As of 2010-11, the total number of students enrolled in

educational institutes was 3.9 million. This includes 2.9 Literacy rate in Delhi
million in primary and middle schools, 0.6 million in
secondary schools and 0.4 million in senior secondary 82%
86%
schools. 75%

62%
The state government has proposed to spend US$ 350 57%
53%
million on the education sector in 2012-13, accounting for
12.67 per cent of the total plan outlay. 38%

Category Literacy rate* (%)

Total 86.3
1951 1961 1971 1981 1991 2001 2011
Male 91.0

Female 81.0 Sources: Economic Survey of Delhi 2012-13; Directorate of Higher Education;
Government of NCT of Delhi; Budget 2012-13; *As of Census 2011
At the intermediate college level, courses in the science,
arts and commerce streams are offered. Student-teacher statistics (2010-11)
Number of students 3,920,465
Vocational courses are offered in the fields of agriculture,
engineering and technology, home sciences, paramedical, Number of teachers 115,472
business & commerce and humanities.
Student-teacher ratio 33.95

Leading professional and degree colleges Educational infrastructure (2011-12)

• Indian Institute of Technology Delhi (IIT Delhi) Universities *8
• Netaji Subhas Institute of Technology
• Deemed universities *12
Delhi College of Engineering
• All India Institute of Medical Sciences (AIIMS) Institutes of national importance *3
• Lady Shri Ram College for Women
•
Colleges for general education *78
Delhi School of Economics
• St Stephen's College Colleges for professional education *106
• Indian Institute of Mass Communication
Industrial Training Institutes (ITI) 17
• Indian Statistical Institute
Industrial Training Centres (ITC) 56

Polytechnics 20

Source: Delhi Statistical Handbook 2012, Economic Survey of Delhi 2012-13

* As of 2010-11
Delhi has one of the best health infrastructures in the
country. The state offers sophisticated medical care with the Some of the leading hospitals in Delhi
latest state-of-the-art technology for treatment. All India Institute of Medical Sciences (AIIMS)
Hindu Rao Hospital
There are 883 medical institutions in Delhi with a total of
42,698 beds. Dr Ram Manohar Lohia
G. B. Pant Hospital
As of 2011, there were 1,019 dispensaries in Delhi.
Moolchand Hospital
Delhi has a number of super specialty hospitals – both in National Chest Institute
the public and private sectors.
National Heart Institute
Rajiv Gandhi Cancer Institute & Research Centre
Some of the leading private hospitals in Delhi
Safdarjung Hospital
Batra Hospital & Medical Research Centre
Deen Dayal Upadhyay Hospital
Indraprastha Apollo Hospitals
Guru Teg Bahadur Hospital
Fortis Escorts Heart Institute

Fortis Hospital
The state government’s per capita health expenditure Government per capita health expenditure (in INR)
increased at a CAGR of 18.9% during 2006-07 to 2010-11
to reach INR 1,418. 1,418
CAGR 1,221
18.9% 1,047
Health indicators (2011)
816
710
Birth rate* 17.5

Death rate* 4.3

Infant Mortality Rate** 28

2006-07 2007-08 2008-09 2009-10 2010-11

Source: Planning Commission Databook, 2012-13;

(www.censusindia.gov.in)
Note: *Per thousand persons; **Per thousand live births
 Upcoming capacity in Delhi’s government hospitals
Government facility Status
200 -bed Deep Chand Bandhu Hospital IPD in 2013-14
200-bed hospital at Burari Under construction
ILBS Under construction
Expansion of RTRM Hospital Construction in 2013-14
Expansion of Maharishi Valmiki Hospital Construction in 2013-14
225-bed hospital, Chattarpur Construction in 2013-14
200-bed hospital, Madipur Construction in 2013-14
200-bed hospital, Siraspur Construction to begin shortly
100-bed hospital, Sarita Vihar Construction to begin shortly
750-bed hospital, Dwarka Construction in 2013-14
300-bed super specialty hospital, Janakpuri IPD in 2013-14
650-bed super specialty hospital, Tahirpur IPD in 2013-14
Expansion of Sanjay Gandhi Memorial Hospital Construction to begin shortly
Expansion of Delhi State Cancer Institute Construction in 2013-14
Expansion of MAIDS Construction in 2013-14

Source: Economic Survey of Delhi, 2012-13

Delhi’s rich history is reflected in its forts, monuments,
palaces, gardens and bazaars that were created by its Key cultural destinations in Delhi
rulers during the different periods of their occupation.
Purana Quila
The remains of a large number of such historical places and
Qutub Minar
monuments are the sites of attraction for visitors and
tourists in Delhi. Tughlakabad Fort

In addition to these historical places, a large number of Red Fort

gardens, buildings, playgrounds, institutional buildings,
Humayun’s Tomb
markets and event places were constructed by the British till
1947, and thereafter by the Government of India and Safdarjung Tomb
Government of Delhi.
Jama Masjid
Delhi and the NCR have number of convention centres, golf Rashtrapati Bhawan, Sansad Bhawan, Central
courses, hotels, restaurants and recreational centres Secretariat
offering international standard of services.
India Gate
New Delhi houses the Nehru Planetarium, one of the Lodhi Garden, Nehru Park, Buddha Jayanti Park
country’s five planetariums. The planetarium was build with
the primary aim of promoting astronomy and invocative Connaught Place
programs for its visitors.
Lotus Temple

Akshardham Temple
Delhi is a major sports hub with ample infrastructure
facilities, such as the Feroz Shah Kotla Stadium, Chhatrasal Commonwealth Games, 2010
Stadium and Jawahar Lal Nehru Stadium.
Motto: COME OUT and PLAY
Delhi was the host city for Commonwealth Games 2010.
Participating nations: 71

For its successful organisation, the state government had
taken up 59 projects/schemes directly related to games.
The 32nd edition of India International Trade Fair (IITF) was
held at Pragati Maidan in Delhi from November 14 to 27,
2012.
Delhi International Film Festival 2012 was held at Sirifort
Auditorium in Delhi from December 21 to 27, 2012.
Events across disciplines: 17
Aquatics, Archery, Athletics, Badminton, Boxing,
Cycling, Gymnastics, Hockey, Lawn Bowls, Net Ball,
Rugby, Shooting, Squash, Table Tennis, Tennis,
Weightlifting, Wrestling
Opening ceremony: October 03, 2010
Closing ceremony: October 14, 2010

Source: www.cwgdelhi2010.org
The location advantage, policy incentives and infrastructure in the state support investments in sectors such as IT/ITeS,
banking and financial services industry (BFSI), small scale industries (SSI) and tourism activities.

According to the Delhi 2021 Master Plan, the state will be promoted as a hub of clean, high-technology and skilled economic
activities. Initiatives would be taken for the modernisation of existing and inclusion of new industries such as those related to
IT/ITeS. The plan emphasises on industrial development without effluents, smoke and noise pollution.

The Industrial Policy for Delhi 2010-21 aims to promote Delhi as a centre of knowledge-based industrial activity and
envisages new development on a public private partnership basis.

According to the Industrial Policy for Delhi 2010-2021, the Delhi Government will develop world-class infrastructure within
planned industrial estates to promote industrial growth.

The government is also encouraging activities allied to industries, such as consultancy, information technology, training of
skilled manpower through vocational training programmes and entrepreneurial development programmes.

Source: www.delhiplanning.nic.in, delhi.gov.in

Over 2004-12, the sectoral composition of GSDP has Sectoral composition of GSDP (%)
almost been constant. The service sector accounted for
1% 1% 1% 1% 1% 1% 1% 1% 1%
more than 80 per cent of the state’s income, while the
18% 18% 17% 18% 17% 17% 17% 17% 18%
industrial and agricultural sectors accounted for less than
20 per cent and 1 per cent, respectively.

80% 81% 82% 82% 83% 82% 82% 82% 82%

Key industries in Delhi

• BFSI

2004-05

2005-06

2006-07

2007-08

2008-09

2009-10

2010-11

2011-12

2012-13
• Agri and processed food
• Construction and real estate
• IT and ITeS Services Industry Agriculture and Allied
• Tourism

Source: www.delhiplanning.nic.in
The city is home to a number of private and public banks Number of bank branches (as on March 31)
and financial services institutions.
1,638
These business houses deal in banking transactions,
documentations, negotiations, loan agreements, etc. The
city also has commercial banks, industrial banks and some 1,014
of the leading foreign banks. 774
762

The service points are spread across the city. Connaught 447
Place, Chandni Chowk and Barakhamba Road are the 265 307
178
major points in the city where the key offices of a large 82
number of organisations are located.
Other Commercial SBI & subsidiaries Nationalized Banks
Banks
1990 2000 2012

Source: Statistical Abstract of Delhi, 2012

Outstanding credit of scheduled commercial banks grew Occupational classification of credit* (US$ million)
more than eight folds during 2000-2011 to reach US$ 98.5
billion.

43,165
24,009
The industrial sector continued to be the top-most borrower,
channelising 44 per cent of the total outstanding credit in

17,602
2011 (54 per cent in 2000).

8,020
5,559

1,864

3,890
1,739

1,676
1,121
Outstanding credit for trade fell from 17 per cent in 2000 to

149
8 per cent in 2011. However, over the same period, that of

83
personal loan and professional services expanded from 11
per cent to 24 per cent. 2000 2011

Transport Agriculture and allied

Agriculture and transport sector constituted 4 per cent and 2 Trade Finance & all other
per cent of the outstanding credit respectively in 2011. Personal loan & professional services Industry

Source: Statistical Abstract of Delhi 2012

*Outstanding credit by scheduled commercial banks
Delhi represents an attractive market for the life insurance Cumulative new business in life insurance (million)
industry.
6.4
New business in life insurance continues to grow.
Cumulative new business in life insurance increased to 6.4 5.0
million in 2011-12 from 1.7 million in 2008-09.
3.5
The state’s insurance density for 2011-12 at US$ 42.7 was
the third highest among all states and was significantly
higher than the average figure for the country (US$ 11.2). 1.7

Some of the key players

2008-09 2009-10 2010-11 2011-12
• Reliance Life Insurance
• Life Insurance Corporation of India
• State Bank of India
• United Bank of India
 • Reliance Life Insurance is an associate company of Reliance Capital Limited, a part of
Reliance-Anil Dhirubhai Ambani Group.
Reliance Life
Insurance • Reliance Capital is one of India’s leading private sector financial services companies and ranks
among the top private sector financial services and banking companies, in terms of net worth. It
has interests in asset management and mutual funds, stock broking, life and general insurance,
proprietary investments, private equity and other activities in financial services.

• In Delhi, the insurance company has branches located at Connaught Place, Darya Gunj,
Dilshad Garden, Dwarka, Janakpuri, Jhandewalan Extn., Karol Bagh, Model Town, Shakti
Nagar and Lajpat Nagar etc.

• The Life Insurance Corporation of India (LIC) is the largest life insurance company in India. It
was founded in 1956 and it is also the country's largest investor. It is fully owned by the
Life Insurance Corp of Government of India.
India
• LIC has eight zonal offices and 109 divisional offices located in different parts of India, at least
2,048 branches located in different cities and 992 Satellite Offices (SOs) and has a network of
over one million agents for soliciting life insurance business from the public. It has a zonal office
in the northern region at Connaught Place in Delhi.
 • The State Bank of India is the country’s oldest bank and largest in terms of balance sheet size,
number of branches, market capitalisation and profits.

State Bank of India • The bank is the largest provider of infrastructure debt and the largest arranger of external
commercial borrowings in the country. It is the only Indian bank to feature in the Fortune 500
list.

• In Delhi, some of the branches are located at Najafgarh Village, AGCR Building, Ajmal Khan
Road, Anaj Mandi Shahdara, Anand Vihar, Ansari Naagr, Asaf Ali Road, Ashok Vihar and Asian
Games Village.

• United Bank of India (UBI) is one of the 14 major banks, which were nationalised in July 1969.
Its predecessor, the United Bank of India Limited, was formed in 1950 with the amalgamation of
United Bank of India four banks, viz., Comilla Banking Corporation Limited (1914), Bengal Central Bank Limited
(1918), Comilla Union Bank Limited (1922) and Hooghly Bank Limited (1932).

• The bank has more than 1600 branches and offices. In Delhi, the bank has branches located in
Asaf Ali Road, Chandni Chowk, Chittranjan Park, Connuaght Circus, Daryaganj, etc.
NCR is the country’s biggest milk market. The organised
milk market in the region, estimated at five million litres per Some of the key players
day, is growing at 6-8 per cent annually.
• Mother Dairy
• Kohinoor Foods Ltd
The city has a number of agriculture trading markets and
• Hind Agro Industries Ltd
food processing industries.
• Sterling Agro Industries Ltd

It acts as a nodal location for exchange of goods with

northern parts of the country because of good connectivity
and supporting infrastructure.

There are nine principal markets and 12 different sub-

markets for trade of agricultural produce in Delhi.

The main food trade markets are located in Narela, Azadpur,

Tikri Kalan, Shahdara, Bagh Diwar, Keshopur, Gazipur,
Najafgarh and Mehrauli.

Confederation of Indian Food Trade & Industry (CIFTI) was

established in 1985, to cater to the needs of the food
industry and trade. It provides institutional support to the
government and the private sector in promoting the
development of food processing on a global platform. Its
office is situated at Tansen Marg, New Delhi.
 • Mother Dairy was set up in 1974 under the “Operation Flood Programme”. It is now a
wholly-owned company of the National Dairy Development Board (NDDB). Mother Dairy
markets and sells dairy products such as liquid milk, curd, ice creams, cheese and butter
under the ‘Mother Dairy’ brand, the “Dhara” range of edible oils and the “Safal” range of
Mother Dairy fresh fruits and vegetables, frozen vegetables and fruit juices, at the national level, through
its sales and distribution networks for marketing food items.
• Mother Dairy milk has a market share of around 66.0 per cent in the branded sector in
Delhi, where it sells 2.5 million liters of milk daily and undertakes its marketing operations
through around 1,400 retail outlets and over 1,000 exclusive outlets of Mother Dairy.
Further, the ice cream brand of the company has around 62.0 per cent market share in
Delhi and NCR. The company has a dairy manufacturing plant at Patparganj and fruit &
vegetable plant at Mangolpuri Industrial Area. It also has a distribution facility with an annual
handling capacity of 200,000 tonnes of fresh fruits and vegetables.

• It offers an extensive range of products that cater to all kinds of consumers in different parts
Kohinoor Foods Ltd of the world from basmati rice, ready-to-eat products, cook-in sauces and cooking pastes to
spices, seasonings and frozen food. It has a strong market presence not only in India but
also in the US, the UK, Dubai, Canada, Japan, Australia, Singapore and other European
countries. It has an office in Greater Kailash in New Delhi. In 2011-12, total revenue of the
company was US$ 200.48 million.
 • Hind Agro Industries Ltd has Asia’s most modern abattoir-cum-meat processing plant at
Hind Agro Industries
Aligarh in Uttar Pradesh. It is a joint venture of Hind Industries Limited and the Government
Ltd
of Uttar Pradesh and is assisted by Government of India.

• The company has an APEDA-certified production capacity of 400 tonnes and annual
turnover in excess of US$ 64.5 million.

Sterling Agro Industries • Sterling Agro Industries markets its dairy products under its brands “NOVA” and “A-ONE”.
Ltd
• The company’s office in Delhi is located at Pitampura. Nova products include ghee, butter
oil, butter, skimmed milk powder, full cream milk powder, dairy whitener, butter milk powder
and milk powder blends.
The real estate market in Delhi is lucrative and attracts National Real Estate Development Council (NAREDCO),
investors from India and abroad. Owing to the advanced works to create and sustain an environment conducive to
infrastructural base, the city meets the requirements of a the growth of the real estate, in partnership with the
profitable investment. industry and government. Its office is situated at East of
Kailash in Delhi.
There are several infrastructure development companies
located in the state. These companies are involved in
construction of residential and commercial complexes,
townships, power projects, hospitals, hotels, schools, roads Some of the key players
and public utility infrastructure. • DLF Ltd
• Unitech
During 2012, property prices in Delhi-NCR rose by 20 per • Parsavnath Developers Ltd
cent. The growth is the highest among all the metropolitan
• Ansal API
regions in the country.

A drop in home loan rates and domestic inflationary

numbers would continue to drive the real estate market in
2013.

Office rents are likely to remain upbeat due to the continued

demand-supply gap of quality office space in Delhi-NCR.

The Indian government has allowed FDI of up to 100 per

cent in the real estate sector through the automatic route.
 • DLF is primarily a real estate developer, rated as India's largest construction company in the
sector. Its primary business is the development of residential, commercial and retail
properties. DLF has been in this industry for over 60 years, and has developed homes,
DLF Ltd offices, malls, SEZs, hotels and infrastructure projects.
• DLF developed some of the first residential colonies in Delhi such as Krishna Nagar in East
Delhi. It started off with its first landmark real estate development project Qutub Enclave
(DLF city) and then proceeded to build the Gurgaon township. Now, it has a pan-India
presence, with its properties being developed at almost all the Tier I and II cities of India. In
Delhi, in the commercial sector, DLF has built infrastructure in Vasant Kunj, Saket and
Mayur Vihar. It has also developed some office spaces. The corporate office of the
company is located in Delhi. In 2012-13, the total revenue of the company was US$ 2.0
billion.
• Established in 1972, Unitech has operations across 22 cities in the country. The company
has ventured into constructing power transmission lines, highways, theme parks, steel
plants, residential dwellings, indoor stadiums and hotels. Unitech was the first real estate
developer to have been certified ISO 9001:2000 in North India.
Unitech • In Delhi, Unitech’s noteworthy achievements include the Rohini amusement park, which is
spread over 62 acres in Northwest Delhi. The project encompasses a shopping mall,
“Metrowalk”, spread across 200,000 sq ft, an adventure island, a world class amusement
park and a water park. The registered office of the company is located in Delhi. In 2012-13,
the total revenue of the company was US$ 0.5 billion.
• Unitech has successfully entered the North Africa and Middle East real-estate market. The
company boasts of long relationships with internationally acclaimed architects and design
consultants, including SOM (USA), BDP (UK), Maunsell AECOM (HK), MEA Systra
(France), Callison Inc (USA), FORREC (Canada), SWA and HOK (USA).
 • Parsvnath Developers Ltd is one of India’s leading real estate developers, with pan-India
presence across 44 cities in 15 states. Parsvnath Developers Limited has a diversified
portfolio, which includes integrated townships, group housing, commercial complexes,
Parsvnath hotels, IT parks, Build-Operate-Transfer (BOT) projects, SEZs and third-party contracting.
Developers Ltd The company has successfully completed 44 projects and has a total developable area of
over 195.82 million square feet across all real state verticals.

• The company is currently working on 50 projects, which span a total area of 76.40 million
square feet. In 2011-12, the total revenue of the company was US$ 204.7 million. Parsvnath
Developers Ltd is an ISO 9001, 14001 and OHSAS 18001 certified company.

• One of the oldest real estate developer companies in the NCR, Ansal API has ventured into
retail shopping malls, township development, hotels, clubs, facilities management, etc. In
2011-12, the company posted revenue of US$ 228.4 million.
Ansal API
• Ansal has made large deals in residential and commercial properties located Delhi NCR,
UP, Haryana, Punjab, Rajasthan, etc. The company has completed several residential
buildings like Gauri Sadan, Upasana at Hailey Road and Dhawan Deep on the Jantar
Mantar Road at Connaught Place in New Delhi.

• The company has also constructed the “Ansal Plaza” shopping mall in South Delhi, apart
from several landmark high-rise commercial buildings such as the Statesman House, etc.
There are a number of software companies in Delhi. These organisations are involved in the businesses of Enterprise
Resource Planning (ERP), Structured Query Language (SQL) server, Document Management Systems, Customer
Relationship Management (CRM), software development, Active Server Pages (ASP), web developer, online office
automation, etc.

E-commerce companies in Delhi offer services such as registrations of domain names, tele-billing, electronic signatures, web
hosting, etc.

NASSCOM, the premier trade body and the chamber of commerce of the IT and BPO industry in India, is headquartered in
New Delhi. The members of the association account for over 95.0 per cent of the industry’s revenues and employ over 2.24
million professionals.

Enabling institutions such as Software Technology Parks of India (STPI), a society set up by the Ministry of Information
Technology, Government of India for encouraging, promoting and boosting software exports from India, is also located in New
Delhi.

As per the new Industrial Policy for Delhi 2010-21, the government is keen on developing and promoting the hi-tech,
sophisticated, knowledge-based IT and ITeS industries in the state.

Evidently, the state government has formally approved two SEZs for IT at Shastri Park and Village Baprola, Delhi.

Extending support to the sector, IT and ITeS have been classified as knowledge-based industries, and would be allowed to
operate in industrial and commercial areas.
Owing to its geographic advantage, Delhi is a key arrival Delhi airport – Foreign tourist arrivals and
point for foreign tourists. During 2011, the state registered Indian tourist departures*
the highest foreign tourist arrivals (FTA) in India – 2.3
millions (35.8 per cent of the total FTA). 36%
34%
32%
During 2011, Delhi recorded the second-highest Indian
tourist departures (ITD) to other countries – 3 millions (21.5
per cent the of total ITD). 20% 22%
19%

2009 2010 2011

FTA ITD

Sources: Ministry of Tourism, Indian Tourism Statistics 2011

* Figures indicate share of India’s total; Indian tourist departures
refers to Indians travelling to other countries
The metropolitan city of Delhi has always been the main Total domestic tourist arrivals in Delhi
tourist attraction of the country. (in millions)

The number of domestic and foreign tourist arrivals has 15

been increasing consistently in the state. The total domestic
14
tourist arrivals increased from 13.5 million in 2010 to 15.4
million in 2011

9
The famous tourist places of the state are Akshardham
Temple, Azad Hind Gram, Bahai Temple, Birla Mandir, Dilli
Haat, Garden of Five Senses, Humayun's Tomb, India Gate,
Jama Masjid, Jantar Mantar, Lodi Tomb, Parliment House,
Purana Quila, Qutab Minar, Safdarjang Tomb and Red Fort.

2009 2010 2011

Sources: Ministry of Tourism, Indian Tourism Statistics 2011

The Delhi government has set up a Business Facilitation Council (BFC) to facilitate single-window clearances from various
departments for establishing industrial enterprises in a time-bound manner.

The BFC is headed by the Secretary and Commissioner (Industries) with the Joint Commissioner (Industries) as its member
secretary. It will be operated through the BFC cell headed by the Joint Commissioner of Industries.

The major objective of the BFC is to facilitate entrepreneurs in obtaining clearances from various departments/agencies in a
time bound and efficient manner for setting up industrial enterprises.

BFC will be the single point contact for entrepreneurs till Part-II of the entrepreneur memorandum is received and production is
commenced.

Senior functionaries of concerned departments such as the Department of Industries, Delhi Pollution Control Committee, Trade
& Taxes Department, Electricity Distribution Companies, Municipal Corporation of Delhi, Labour Department, Delhi Fire Service
Department, Drug Controller, District Magistrate, Delhi State Industrial and Infrastructure Development Corporation Limited, and
Excise Department will be the nodal officers. These nodal officers shall ensure that the applications received by their
departments are processed without any undue delay.
 Approvals and
List of procedures Departments Estimated time
clearances required

• Obtain Director Identification Number (DIN)

online from the Ministry of Corporate Affairs 1 day
portal (national).

• Obtain digital signature certificate online from

private agency authorised by the Ministry of 3 days
Corporate Affairs (national).
Registration for starting a
• Reserve the company name online with the Authorised agent 2 days
new business
Registrar of Companies (ROC) (national).

• Stamp the company documents at the State 2 day

Treasury (state).

Get the certificate of incorporation from the

Registrar of Companies, Ministry of Corporate ROC 5 days
Affairs (national)

Source: www.doingbusiness.org
 Approvals and
clearances required
Registration for starting a
new business
List of procedures Departments Estimated time
• Make a seal (private).
1 day
• Obtain a permanent account number (PAN)
from an authorised franchise or agent.*
Authorised agent 12 days
• Obtain a tax account number (TAN) for
income taxes deducted at the source from an
12 days
authorised franchise or agent.*
• Register for value-added tax (VAT) at the
Commercial Tax Office (state).* 9 days
• Register with Employees' Provident Fund
Central and state
Organisation (national).* 13 days
excise
• Register for medical insurance at the regional
office of the Employees State Insurance 15 days
Corporation (national).*
Source: www.doingbusiness.org
* Parallel activity;
 Approvals and
List of procedures Departments Estimated time
clearances required
• Obtain no-due tax certificate from the House
Tax Department (municipal).
• Obtain no-objection certificate regarding land
House Tax
use as per master plan/zonal plan
Department 18 days
(municipal).
• Notarise the affidavit/undertaking (private
sector).*
• Apply for building permit at the Municipal
Corporation of Delhi (MCD).
Obtaining construction • Receive inspection of the site by the
permit Municipal Corporation of Delhi (municipal). MCD, Delhi
67 days
• Obtain building permit from the
Commissioner of the Municipal Corporation
of Delhi (municipal).

• Hire an independent electricity contractor and

obtain load approval (private).
• Apply for permanent electricity connection
BSES 3 days
with the BSES (private).
• Receive on-site inspection by BSES
(private).

Source: www.doingbusiness.org
*Parallel activity
 Approvals and
List of procedures Departments Estimated time
clearances required
• Receive inspection by an engineer from the
Municipal Corporation of Delhi at the plinth
level.
• File completion certificate and apply for
occupancy permit at the Municipal
Corporation of Delhi (municipal). MCD, Delhi 33 days
• Receive final inspection of the construction
by the Municipal Corporation of Delhi
(municipal).
• Obtain occupancy permit from the Municipal
Corporation of Delhi (municipal).
Obtaining construction
permit • Apply for permanent water and sewerage
connections to Delhi Jal Board (municipal).
• Apply for permanent phone connection at
Bharat Sanchar Nigam Limited (national).*
• Receive an initial on-site inspection from
Delhi Jal Board (municipal).* Respective
• Obtain permanent water and sewerage authorities 63 days
connection from the Delhi Jal Board
• Obtain permanent electricity connection from
BSES (private)*
• Obtain phone connection (with inspection)
from the BSNL (national) *

Source: www.doingbusiness.org
*Parallel activity
 Approvals and
List of procedures Estimated time
clearances required
Check for encumbrances at the office of the sub-registrar of
assurances (state). 3 days

Pay the stamp duty at the State Treasury and obtain stamp paper
(state). 2 days

Registering property in • The final sale deed is prepared by the buyer or his lawyer
New Delhi (private).*
11 days
• Execute and register the final sale deed at the office of sub-
registrar (state).

Apply to the circle revenue office for mutation of the property title
(state). 40 days

Source: www.doingbusiness.org
*Parallel activity
Small-scale industries registration has been simplified and replaced by memorandum under MSMED Act 2006. Further, filing of
the memorandum is optional for micro, small and medium manufacturing enterprises, and micro and small service enterprises.

The MSMED Act 2006 defines –

Manufacturing enterprises in terms of investment in plant and machinery, excluding land and buildings.

Service enterprises in terms of investment in equipment.

Filling
Classification Enterprise Investment
memorandum

• Micro Enterprise US$ 0.05 million Optional

Manufacturing • Small Enterprise US$ 0.05–0.92 million Optional

• Medium Enterprise US$ 0.92–1.84 million Optional

• Micro Enterprise US$ 0.02 million Optional

Service • Small Enterprise US$ 0.02–0.37 million Optional

• Medium Enterprise US$ 0.37–0.92 million Mandatory

State Level Export Promotion Committee (SLEPC) has been constituted to draw export policy and action plan and approve
infrastructure projects for financial assistance under Assistance to States for Developing Export Infrastructure and Allied
activities (ASIDE) scheme of Central Government.

DSIIDC is responsible for the distribution of funds to the developer agency under the ASIDE scheme upon approval of a project.

Key agency Description

This organisation provides financial assistance for

Delhi Financial Corporation
industrial and commercial activities in the state.

Delhi State Industrial and Infrastructure Development It is involved in providing infrastructure and marketing
Corporation Limited (DSIIDC) facilities to industries.

It offers financial assistance to specific types of small

Delhi Khadi and Village Industries Board
scale industries (khadi and village industries).

This organisation serves as the nodal agency to plan,

The Department of Industries, Government of NCT of Delhi
promote and develop industries in the state.
 Agency Contact information
Plot No 37 and 38, Institutional Area,
Pankha Road, D-Block Janakpuri,
Delhi – 110058.
Delhi Financial Corporation (DFC) Phone: 91-11-2852 5035
Fax: 91-11-28525041
Email: dgmdfc.delhi@nic.in
N-Block, Bombay Life Building,
Connaught Circus,
Delhi State Industrial Development Corporation New Delhi – 110001.
Limited (DSIIDC) Phone: 91-11-2331 4231-33
E-mail: support@dsiidc.org
Website: www.dsiidc.org

Delhi Financial Corporation Building,

5th Floor, Nigam Bhawan (Old Hindu College),
Kashmere Gate, Delhi - 110006
Delhi Khadi and Village Industries Board Phone: 91-11-2383 1194
Email: md-dkvib@nic.in
Website: www.dkvib.delhigovt.nic.in

Office of the Commissioner of Industries,

Department of Industries, Government of NCT of
Udyog Sadan, Plot No - 419, F I E Patparganj,
Delhi Delhi - 110092.
 Parameter Cost estimate

Commercial office space cost (per sq ft) US$ 130 to US$ 965

Skilled: US$ 4.6

Labour cost (minimum wages per day) Semi-skilled : US$ 4.1
Unskilled: US$ 3.7

Commercial: US$ 0.13 - US$ 0.15

Power cost (per kWh)
Industrial: US$ 0.11 – US$ 0.14

Residential rent (per sq ft per month) US 23 cents to US 105 cents

Five-star hotel room (per night) US$ 190 to US$ 415

Water (per 1,000 litres) Industrial : US 25.23 cents to US 252.39 cents

Sources: Delhi Electricity Regulatory Commission, Delhi Jal Board, Government of National Capital Territory of Delhi,
Ministry of Labour and Employment, Government of India, Industry sources
Industrial Policy for Delhi 2010-2021

The Industrial Policy for Delhi, 2010-2021 aims to make Delhi a hub of clean, high-technology and
Objective
skilled economic activities by 2021 by adhering to the following basic principles:
• Infrastructure development
• De-congestion
• Promoting ‘walk to work’
• Simplifying business
• Industry consultation in decision making & sustainability
• Promoting knowledge-based industries
• Encouraging cluster development of hi-tech and skilled industries through public private
partnership
Read more

New Land Pooling Policy

Objectives • Delhi Development Authority has changed its land acquisition policy to develop housing.
• The new policy is based on the concept of land pooling, wherein the land owner transfers the land
ownership rights to the designated land pooling agency. The agency develops the acquired land
and later transfers a part of developed land back to the land owner.
• According to the new land-pooling policy:
• For areas of 3-20 hectares, private developers will be able to retain 40% of the developed land.
• For areas above 20 hectares, private developers will be able to retain 60% of the
developed land. Read more
Information Technology Policy 2000

• The IT policy is governed by six “Es”: electronic-governance, equality, education, employment,

Objectives entrepreneurship and economy.
• The policy aims to promote these six goals in an integrated and parallel fashion for the overall
development of information and communication technology in the state in terms of
infrastructure and usage.
• The policy promotes IT for masses and e-governance, and aims to create a conducive
environment for the growth of the IT industry and related infrastructure.
Read more

Transport Policy 2002

Objectives • This policy has been framed with a view to provide safe, eco-friendly, cost-effective and efficient
modes of transportation through a well integrated multi-modal transport system.
• The policy aims to make Delhi a well-managed, clean and dynamic city, which is involved in
serving its citizens efficiently.
• The policy focuses on encouraging a balanced modal-mix and discourages personal transport.
Read more
 Exchange rates

INR equivalent of one

Year
US$
2004-05 44.95

2005-06 44.28

2006-07 45.28

2007-08 40.24

2008-09 45.91

2009-10 47.41

2010-11 45.57

2011-12 47.94

2012-13 54.31

Average for the year

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