UTPAL NATH

+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

CAREER OBJECTIVE
Seeking an opportunity to break into new grounds in the world of IT Services outsourcing and
managed services sector where my managerial capabilities, business development and key
account handling and selling skills, market & domain knowledge, human management skills and
the professional background is fully utilized.

SKILLS SUMMARY
• Excellent Domain Expertise in Managed Services, Remote IT Infrastructure
Management Services and IT Outsourcing

• Experience of Managing a team and business unit

• Experienced Marketer specializing in managed services and IT Services outsourcing

• Designing & implementation of Strategic Plans – Sales & Marketing

• Strong Analytical and Consultative approach

• Solutions Architecting skills– Business Solutions as well as Infrastructure

• Excellent Presentation Skills

• Good Communication and excellent Leadership Skills

EXPERIENCE SUMMARY
• Over 10 years of experience in IT Outsourcing Industry and out of which over 9 years
in UAE

• Experience of managing Key Accounts of contract values totaling US$ 10 to 15 million

independently

• Experience of Managing a Sales team as the Unit Head of Sales & Marketing functions

• Experience of Enterprise Account Management and handling a team of Account

Managers

• IT Outsourcing and Managed Services Domain Expert in leading industry segments

like Financial & Banking, Aviation & Hospitality, Manufacturing & Engineering

• Well versed with developing and executing strategic sales and marketing plans
whilst establishing ‘blueprints’ in order to meet business objectives

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P.O. Box No. 117565, Dubai UAE
UTPAL NATH
+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

• In-depth exposure to IT Services market of Middle East and Africa (MENA)

particularly UAE & GCC

• Experience in implementation of Quality norms such as ISO 9001

Details of Work Experience

Organization: eHosting DataFort, a TECOM Investment company and part of Dubai
Holding
Position: Business Development Manager Tenure: Current
Role/ Responsibilities:

- Explore and drive new business opportunities through a consultative selling

approach
- Managing a team of Account Managers responsible for and owning revenue
generated from important industry segments like:
- Finance, Banking and Legal

- Aviation, Healthcare and Hospitality

- Manufacturing & Engineering

- Solidify EHDF’s strategic partnerships across a variety of Accounts in the

assigned industry segments
- Guarantee the technical aspects of a customer’s integration (both new and
ongoing) by providing the necessary documentation and techno-commercial
guidance.
- Perform technical reviews, evangelize services features, and ensure prompt
and proper resolution of technical challenges.
- Analyze and optimize the revenue flow of existing accounts

- Assume responsibility for all aspects of a accounts’ relationship with EHDF,

forging long-term mutually beneficial partnerships
- Deliver an end-to-end customer experience through proactive account
management and through effective relationships with customers

Key accomplishments:

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P.O. Box No. 117565, Dubai UAE
UTPAL NATH
+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

• Successful handling of some of the high strategic and key accounts worth contract size
US$ 10-15 million and generating yearly recognized revenue of over AED 10 million
• 100% accomplishment of the team target

Organization: ASPGulf Ltd. FZ LLC. A leading regional managed services provider and an Al
Bawardy Group company
Position: Head of Sales & Marketing Tenure: 2001 to Feb 2006
Role/ Responsibilities:
• Managing the Sales function of the company ensuring the achievement of sales targets
and overall profitability
- regular review of performance, targets and achievements

- implement and monitor management decisions

- evaluate sales team performance and conduct periodic appraisals

- develop and implement strategies to ensure profitable growth

- development and tracking of key account management and planning including

the management of sales programs and resources within assigned accounts
- assessing the competitors selling activities
• Managing the marketing activities of the company throughout the Middle East region

- developing and executing marketing strategies/campaign, annual marketing

plan and annual marketing budget
- researching, gathering and producing reports on competitive information and
feedback to build a competent product line including competitive market share,
product positioning and competitive pricing
- macro-management of brand development and lead development activities
• Responsible for development and management of all marketing communications
activities
• Key account management functions and identifying new business opportunities within
the account

Key accomplishments:

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P.O. Box No. 117565, Dubai UAE
UTPAL NATH
+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

• Achieving growth from the position of Marketing-Coordinator to the Unit Manager- Sales
& Marketing
• Maintaining steady growth in client acquisition, revenue and over all profitability of the
company for 4 consecutive years

• Achievement of 94% of the group sales target in year 2004

• 100% achievement of personal yearly sales target for 3 consecutive years

• Maintaining a very high client retention rate of over 95%

Organization: Global Clickin FZ LLC.

Position: Project Manager Tenure: 2000 to Feb 2001
Role/Responsibilities:
• Pre-sales support and activities for e-commerce and eBusiness project’s clients
• Post-sales support for existing clients in identifying and reviewing new business
opportunities
• Understanding and analyzing client’s business processes and requirements and formulating
appropriate e-Solutions
• Preparation of design documents of web portals, design phase plan,
eBusiness/eCommerce strategies
• Project estimation and costing, proposal making –pre sales, resource allocation- post sales
• Consultation and presentation on B2B, B2C, B2G and other vertical web solutions
• Monitoring project implementation process and growth
• Account Management functions of existing clients
• Regular Interaction with clients and making client presentations/pitch

Key accomplishments:
• Successful Implementation of fully integrated eBusiness suite for a leading chain of
hotel
• Developed the Requirement Analysis for the eGovernance initiatives of few of the key
govt. depts. of govt. of Dubai
• One significant eCommerce project contract awarded

• Opportunity to handle independently Consulting assignment which covered preparing

user requirement, preparing RFP and recommending web solutions to a large
petroleum organization for their UAE operations
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P.O. Box No. 117565, Dubai UAE
UTPAL NATH
+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

Organization: eQuest technology LLC, Dubai

Position: Consultant – Web Solutions Tenure: 1998 to Feb 2000
Role/Responsibilities:
• Includes marketing of eQuest ’s new media services includes corporate web sites, web
solution & multi media solutions
• To win new business and develop existing accounts
• Business development, sales forecasting, account reviewing, coaching, and increasing
customer satisfaction
• Consultation and presentation of e-commerce solutions
• Initial presentations and fixed path demos
• Pre sale and post sale management / customer service management

Key accomplishments:
• Establishing proper standards and procedures for offshore development centre at India
• Developing the business single handedly from 2 person operation to a total of 12 people
within a years time

PROFESSIONAL QUALIFICATION SUMMARY

• MBA (Marketing) from TASMAC, Pune under Canadian School Of Management –

Institute of Graduate studies programme in 1997
• PGDIB (Post Graduate Diploma in International Business) One year Post Graduate
Programme from Symbiosis Institute of Foreign Trade in 1996
• BSc. – Computers (Bachelor Of Science) in 1991-94

PERSONAL DETAILS
Marital Status: Married
Nationality: Indian
Passport Details: Indian Passport No.A6613090; Valid up to Dec2008
Visa status: UAE resident visa (Dubai Internet City)

Other Areas of Interests

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P.O. Box No. 117565, Dubai UAE
UTPAL NATH
+971-50-8749321 /+971-55-8749321 E-mail: utpalnath@gmail.com

• A strong team player participating in community, social, alumni associations

• Active member of local theater and amateur acting circuit
• Keen interest in film direction and production
• Authoring technology related articles on print media

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P.O. Box No. 117565, Dubai UAE