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Timeline

Operational Messages ATC/UAL - Terrorist Crisis

September 11,2001

Compiled by Joe Vickers

All times UTC

Some paraphrasing in the messages.

1308: ATCSCC ADVZRY #27: Ground Stop on all flights transiting ZNY
1321: ATCSCC ADVZRY #29: BOS Ground Stop.
1322: Andy Studdert, WHQPO, (AS) Operational Alert Message: UAL175 has been
involved in an accident. Crisis Center has been activated.
1329: ATCSCC ADVZRY #30: IAD/BWI/DCA Ground Stop
1329: ATCSCC ADVZRY #31: Nationwide Ground Stop.
1406: Special Planning Advzry: sent by OPBOP-Miles: UAL is stopping all departures,
flights in air will be diverted.. .national emergency.
1417: Operational Alert Message, sent by AS: "UAL 93-11 EWR-SFO has been
involved in an accident. Crisis Center has been activated.
1419: Special Planning Advzry: OPBOP-Miles: "All UAL facilities are directed to
deplane all A/C and follow local security procedures".
1423: CFCF ADVZY 006: Toronto TMU, CZY
"Air Delays: Carriers encourages to divert other than CYYZ to preserve facilities
for larger facilities.
1431: OPBOP-Rowell Baiingit message to AAASH, SFOOO, ATCD2, WHQRZ:
"Shuttle flights cancelled through 1300 PDT".
1433: Security Alert sent to International DD/OO addresses by Len Salinas: "Secure all
AC".
1437: Special Planning Advzry: OPBOP-Miles: All -UAL OPS cancelled thru 1800C.
1456: HDQPR: "Don't speak to the press message"
1506: ATCSCC ADVZRY 036: FDC Special Notice: All airports closed. Airborne
aircraft/helicopters should land a.s.a.p. Firefighting AC in NW US exempt.
1517: Special Newsreel: "UAL Ground stop IAW FAA directions. No confirmation of
press reports".
1536: HDQPR: "UAL confirms UAL93 has crashed by PIT. UAL175 missing.. .special
passenger info line published".
1553: Special Planning Advzry: OPBOP Knautz: "Unimatic Traffic volume: Please
limit unnecessary usage UNF".
1556: Special NewsReel: "UAL93 has crashed, 175 is missing".
1603: HDQPR: "UAL confirms 2 flights have crashed: special passenger phone line and
WEB site will have information.
1611: FAA sends all non-essential federal employees home.
1611: Special Planning Advzry: OPBOP-Miles: UAL Ops being cancelled thru 1800C.
All domestic flights on ground. International flights diverting.
1645: ATCSCC ADVZY #37: Requests to use NAS to go through local ARTCC.

UASS12-00000009
 1659: ATCSCC ADVZY #38: MoK-M emergency, Military, Law Enforcement or other.
essential flight procedures.
1708: HDQPR: "Reminder, don't talk to the press".
1746: ATCSCC ADVZY #39: Military use of NAS to be coordinated through military.
1804: Special Newsreel: UAL Confirms 93 & 175 have crashed. A team will be sent to
JST a.s.a.p.
1822: HDQPR: Update: Go teams being sent.
1830: ATCSCC ADVZRY #41: NAS opened for Medical/Law Enforcement.
1918: Special Newsreel: Same as HDQPR 1822 update.
1939: HDQPR: UAL to pay initial payments of $25,000 to victims.
2130: ATCSCC ADVZY 043: Medical Emergency, Evacuation, Military & Law
enforcement flights authorized to resume.
2138: Special Newsreel: Same as HDQPR 1939 update.
2147: HDQPR: Entire fleet is safely on the ground.
2310: Special Newsreel: Same as HDQPR 2147 update.
2318: ATCSCC ADVZRY #44: Hotline for recovery procedures established.

September 12, 2001

0205: HDQPR: UAL/ALPA/AFA coordination for dealing with grief.

0627: ATCSCC ADVZRY #04: NAS closed until at least 1200Z.
0657: OPB Alert Message: OPB-Pierscionek: Schedule resumption restrictions related
to all operations: No mail/cargo, no new sales, no NRSAs.
1 U1: LHR Crisis Center activated.
1206: ATCSCC ADVZRY #07: NAS opened for select flights with approval of
ATCSCC with special procedures.
1211: HDQPR: Rules for talking to the press released.
1543: HDQPR: No flights thru 1800C.
1548: Special Newsreel: Same has HDQPR 1543 update.
1558: HDQPR: International toll free family member phone lines established.
1639: ATCQF update: NAS opening contingent upon airport security. LAD/DCAto
stay closed thru 9/13. Don't expect openings until after 22Z.
1658: Special Newsreel: Update on Family Assistance
1711: HDQPR: Passenger name lists released.
1745: ATCSCC ADVZRY #10: NAS closed to non-special approved flights UFN.
1942: Special Newsreel: Name Lists Released.
2035: ATCSCC ADVZY #11: Diversion Recovery update for Canadian airports.
Procedures announced, Implementation TBD.
2110: HDQPR: Talking to press guidelines.
2127: HDQFU: B777 refueling inlet adapter failure update.
2219: HDQPR: UAL resumption plans announced.
2221: ATCSCC ADVZRY #12: Update on Ferry/Cargo procedures. Implementation
TBD.
2255: Special Newsreel: Resumption plans.

WARNING
IMS DOCUMENT CONTAINS
SENSITIVE SECURITY INFORMATION

UASS12-00000010
 September 13, 2001
0046: ATCSCC ADVZY 001 :Phase 1 of Resumption of Flight Operations
(Ferry/Diversion flights)
0055: ATCSCC ADVZY 002: Arrival Procedures for Canadian flights.
0110: ATCSCC ADVZY 004: Resumption of Flight Operations.
0159: ATCSCC ADVZY 005: Partial list of Open airports received

WARNING
THIS DOCUMENT CONTAINS
SENSfTJVESECURITY INFORMATION

UASS12-0000001