These Terms and Conditions shall serve as a legally binding Agreement between you and the homeowner and/or

the management agent for the homeowner. By agreeing to these Terms and Conditions you are acknowledging that you understand and accept all of the provisions contained herein. All payments made by you, either online or through a representative, are being collected on behalf of the homeowner and or the homeowners authorized agent. In no instance will this website collect any money directly from you. Further, you agree to hold this website harmless for any and all matters not directly related marketing. Prepayment: 100% of the contract is due when arrival date is 90 days or less away. 50% of contract is due if reservation is made 90 days or more from your arrival date. Use of promotional code or special offer discounts require payment in full at the time the reservation is made. We accept checks for U.S. funds, money orders or credit cards (Visa, MasterCard, American Express, and Discover). Security Deposit: The fully refundable security deposit is $500.00. The security deposit will be charged to the credit card on file for the reservation approximately one week in advance of arrival date. Charges against the security deposit will occur if any action (or inaction) of the client, occupant, or temporary guest(s) causes direct or indirect monetary loss to the property owner. The decision as to what constitutes a breech, and the evidence associated with what constitutes an accessible breech, shall be entirely that of the property owner and/or the property owners legal agent. In all instances whereby the exact amount of monetary loss is not able to be determined, the amount of the charge will again be entirely that of the property owner and/or the property owners legal agent. Moreover, in instances whereby the exact amount of the loss cannot be determined, the minimum charge will in all cases be $100. The aforementioned minimum charge is in no way intended to limit the amount of the charge which may be made in instances whereby the owner and/or the owners agent deem a larger charge is warranted. Cancellation Policy: If you cancel 90 days or more before your arrival date, you will be refunded the money you paid minus a $250 processing and marketing fee. There will be no refunds for cancellations within 90 days of your arrival date, including early check outs, no-shows, or stays shortened or prevented due to inclement weather. A damage waiver can be purchased and is highly recommended, it is a non-refundable fee that allows for no penalty for cancellation as long as documentation has been provided. Please ask for further information or contact your preferred insurer. Cleaning Fee: Accommodations will be cleaned prior to check-in. Bed and bath linens and a starter supply of amenities are provided. Additional cleaning service is available upon request for an additional charge. If after check-out it is determined that the client has left the home in a condition which requires cleaning beyond what is normal and customary, the client will be required to pay the additional associated expenses.

Pool Cleaning: The pool is cleaned and chemically treated at least once per week. Generally, the homes pool is cleaned on the morning of the clients arrival. Adverse weather conditions such as high winds and rain may cause the pool to become dirty. Pool cleaning equipment is provided for the clients use during the term of the clients stay. The client understands and agrees to care for the pool between times when the pool is professionally cleaned. Additional pool cleaning service is available upon request for an additional charge. At any time, if it is determined that the client has removed the pool cleaning equipment, tampered with the pool equipment in an unauthorized manner, or neglected to care for the pool as instructed the client will be required to pay any and all associated consequential damages. The damages will be immediately charged to the clients credit card which was authorized for the purposes of the security deposit. If the amount of the expenses exceeds the amount of the clients security deposit, the client agrees to immediately pay the balance due. Pool Heating (this does not apply for condos or community pools): Swimming pools contain very large amounts of water and the energy that must be expended to heat swimming pools is substantial. The swimming pool thermostat will be set to a minimum temperature of 70 degrees. Guests may elect to pay to turn the pool heater up to a higher temperature setting at a per day cost of $40/day. For example, if you if you elect to turn the heater up to 80 degrees, you will be charged $40 PER DAY of your stay for pool heat. Further, if you decide to raise the heater setting above 70 degrees, you understand and accept that the pool heaters may not successfully raise the temperature of the swimming pool to the temperature selected on the thermostat. Be advised that a lower actual pool temperature may result because the pool heaters are limited in a number of ways. First, the temperature of the water will be dependent on a number of variables, some of which are not controllable. Most importantly, the outside ambient air temperature will significantly impact the effectiveness of the swimming pool heater to the extent that the heaters will not function if the air temperature drops below 44 degrees. Equally important, the pool heaters are much more effective if the pool is covered when not in use. The cost to have the pool heater turned to a setting above 70 degrees does not in any way guarantee that the water will be heated to any particular temperature, or at all. The payment of $40 per day is the cost to turn the pool heater thermostat above 70 degrees. The client understands and accepts that the $40 charge per day is intended to compensate the homeowner for the additional electrical expense associated with having the pool heater running, and the additional expenditure of electricity that is incurred whenever the thermostat is turned up higher than 70 degrees. Arrival/Departure: Check-in time is after 4:00 p.m. Check-out time is before 11:00 a.m. Due to occupancy and maintenance requirements, exceptions to the arrival and departure times are generally not possible. All requests for early arrival and or late departure must be made in writing and written authorization must be obtained at least 24 hours in advance. In all instances that an early check-in and/or a late check-out is permitted there will be a $75 fee charged to the credit card on file for the reservation. Tenants who do not obtain written authorization for late check out and who are still occupying the property past the contractual check out time will be considered to be in breach of the terms and conditions of occupancy and are subject to the loss of their security deposit. Late Check Out: Check out time is 11 a.m. on the date listed on the reservation confirmation email. The home is expected to be available for our cleaning crew by the check-out time unless the client has received authorization for a late check and has agreed to pay the associated late check-out fee. The client agrees to pay and will be charged $100 if the cleaning crew is not able to start cleaning the home as a result of the clients unauthorized, hold-over occupancy of the home. The money will be charged to the security deposit authorization on file for the client. The client will be charged an additional $100 for each subsequent hour in which the client, guests, other occupants, or their personal possessions remain in the home.

Occupancy: Only those individuals who are listed on the Client Information Form may occupy the property. Authorization for additional guests must be requested in advance and will not be authorized if it causes the homes maximum capacity for individuals to be exceeded. Maximum Occupancy: There is both a household occupancy limitation and a bed configuration limitation. Groups consisting entirely of adult individuals (non-couples) are subject to a maximum occupancy which equals the number of permanent beds in the property. Single beds are subject to a maximum of one individual. Queen and King sized beds may only be occupied by a single individual, an adult couple, an adult and a child (under 5 years of age), or two children under 5 years of age. All occupants of the home are required to be disclosed on the client data sheet and all occupants must have an established bed to sleep in. Property Damage: The client agrees to be responsible for any damage to the premises, excluding normal wear and tear. An additional cleaning charge may be incurred if upon departure the property is found to require more than the normal departure cleaning. Owner or Agent will not be responsible for any damages to your personal property, or liable for any accident that may occur to you during your occupancy. Owner or Agent may enter the premises at a reasonable time for the purpose of making repairs or for routine maintenance. Owner or Agent is not responsible for articles of personal property left on premises. Substitute Property: We make every attempt to assure that the property is in good working order when you arrive. If you have any maintenance problems, they will be handled in a timely and professional manner. Should the property become unavailable at any time and for any reason beyond the reasonable control of the Agent, the Agent may substitute the best available, comparable accommodations for the same time period. Pets: Pets are not permitted without prior written approval. Smoking: Smoking is strictly prohibited inside the home. Smoking is only allowed outside on the patios and yards. An automatic $500 charge against the clients security deposit authorization will be accessed if it is determined that anyone smoked inside the home. The agent and or homeowner will have the final determining authority with respect to all aspects of this provision of the agreement. Parking: No more than 2 vehicles are allowed to be parked on the premises at any time. All vehicles must be parked either in the properties assigned covered parking spot or in an uncovered parking space. Violations of the parking rules subjects the automobile to fines, immobilization devise attachment and towing. On-street parking is monitored by the Homeowners Association and is strictly prohibited. No vehicle longer than 12 feet is allowed on the premises under any circumstances. RVs, buses, boats, trailers, or passenger vans which hold more than 8 people are strictly prohibited. Toilet Blockages: All toilets are checked to ensure proper functioning prior to check-in. Blockages can occur if too much toilet paper, tampons, or sanitary napkins are put into the toilets. If a service call is required to clear a toilet blockage, guests will be charged the costs associated with clearing the blockage. The minimum service call fee is $75.00 for toilet blockages. The minimum service call on weekends and holidays is $150. Quiet Hours: Between the hours of 9 p.m. and 8 a.m. Quiet Hours exist and are strictly enforced. Clients must be respectful of their neighbors and not disturb the peaceful enjoyment of their homes. Any occupant or guest violating this provision of the

terms and conditions will be asked to leave immediately. If the clients occupancy is terminated due to violation(s) of this provision, the client understands and accepts that no compensation, reimbursement or refund will be made to the client. Behavior: The client agrees to be responsible for the actions of themselves, other occupants and temporary guests. The client agrees to act with decorum and civility at all times, and to be responsible for the actions of the clients guests and other occupants with respect to this requirement. The client understands and accepts that the owner of the property retains sole discretion and may terminate the clients occupancy of the home if the property owner determines that either the client or any member of the clients group has acted inappropriately. In the event that the clients occupancy is terminated due to inappropriate behavior, the client understands and accepts that no compensation, reimbursement or refund will be made to the client. Examples of inappropriate behavior include but are not limited to disturbing the peace of the neighborhood; willful damage to the property; occupancy by persons not disclosed on the client data form; excessive occupancy; violent, aggressive, confrontational, or threatening behavior or conversation; and/or failure to secure/lock the property while no responsible member of the clients group is at the home. Telephone: Telephones are NOT provided at all properties, and are not guaranteed to be available for the clients use. In instances where a telephone is available, use of the telephone will be limited to local calls only. Long distance calls must be charged to your personal phone card or credit card. Home Security: It is the responsibility of every guest to securely lock the premises when they are not at the home. This requirement includes all of the homes doors (including the garage door) and windows and also applies to the check-out date. Limit of Liability: In no instance or circumstance will the homeowner, agent, or affiliated representative be liable for more than the total amount paid by the client. Privacy Provision: Whenever we collect information about you, we restrict access to your nonpublic personal information to our employees and those third parties who need the information to respond to your inquiries, to provide better customer service, and to provide products, services and other information you request. We agree to maintain strict and universal confidentiality as to all provisions of this agreement. This part of the agreement includes, but is in no way limited to, the release of client contact information to any unaffiliated entity. Additionally, by accepting these terms and conditions the client agrees not to discuss or disclose the occupancy of the subject property with any entity not bound by the terms of this agreement without the expressed written authorization of the homeowner and the Property Agent representing the homeowner. This part of the agreement includes, but is in no way limited to, discussions or disclosures of the terms of occupancy, the conditions of occupancy, or the client(s) satisfaction with the terms and/or conditions of occupancy with private or government organizations, companies, and/or any persons not bound by the terms of this agreement. Additionally, any violation of this provision of the agreement will result in an immediate loss of the security deposit for the reservation and an additional charge to the credit card on file in the amount of $500. These charges will in no way result in any limitation on the damages sought in the event that a lawsuit is filed to enforce the provisions of this provision. The cardholder agrees not to dispute the charges in the event that the credit card on file for the reservation is charged in accord with the terms of this Privacy Provision. Any and all charges that result to the credit card on file that results from a violation of this provision will in no way serve to limit the monetary damages we are able to obtain in the event that a lawsuit is filed as a result of violation(s) of this Provision of the Occupancy Agreement. This provision is only limited by the application of law, statute, municipal code, and/or any other relevant legal authority.

CC&RS: Sometimes homes are located in Homeowners Associations Communities. If that is the case, BookMyVacay encourages the occupant to read a copy of the CC&Rs prior to accepting this agreement. CC&RS are available to all H.O.A communities in which BookMyVacay homes exist, ask your representative and they will email them to you promptly. Entire Agreement: These conditions and the terms related to the dates of occupancy and the rate applied to those dates of occupancy represent the entire Agreement between the parties. No verbal representations or promises made by anyone are enforceable in any respect, unless the changes are expressly agreed to by the parties.