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Dr Keith Mason
Head of Air Transport Management Group, Cranfield University
Twitter: @keithjmason
8th 9th Sept 2012
Airlines compete for business travellers with: Phone, fax, e-mail, internet, teleconferencing Surface transport
Airlines competes for leisure travellers with: Savings, consumer durables, etc... Surface transport
Europe 8.5%
9.5%
5.8%
Actual
Strongly influenced by economic cycles Seats cannot be stored Many markets highly seasonal
140,000
120,000
100,000
80,000
60,000
40,000
20,000
Jul
2009
Aug
Sep
Oct
Nov
Dec
4.0
2.0
Percent
0.0 -2.0 -4.0
4.0
2.0
0.0
-2.0
-4.0
-6.0
-8.0 Source: ICAO, and Airline Business (From August 2007 onward) -10.0 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Cargo
EAS417 Air Transport Management
Mainline
Leisure
Low Cost
Regional
The value of the business market can be used to support discounted fares in economy
Business class travel more important than first class
airlines are substituting first class seats with business class seats
Business Travellers
80
70
60
50
40
30
20
10
0 First Class Intermediate Class Actual Load Factor BELF Low Class
Long Haul
4.1 trips pa
Choice of airline
Factors affecting choice of airline: IATA CATS 2009
50% 45% 40% 35%
30%
25% 20% 15% 10% 5% 0%
LH CATS 2009
SH CATS 2009
26
Lifestyle Changes Asia: Increased use of disposable income for cheap travel LCCs Rise of the newly middle class travellers
Lengthier and more flexible holiday entitlements Increased job and educational mobility
Rise of the Grey Panthers Ego Tourism The Gap Year phenomenon Educational travel 2nd Homes overseas Sporting, cultural events Sporting, cultural events
Jakarta (Intl) Indonesia Hong Kong (Intl) China Shanghai (Pu Dong Intl) China Sydney Australia Bangkok (Intl) Thailand London (Heathrow) UK Manila Philippines Melbourne Australia Denpasar Bali Indonesia Beijing (Capital) China Tokyo (Narita) Japan Brisbane Australia Seoul (Incheon Intl) Korea Kuala Lumpur Malaysia Dubai U.A.E
2000 4000 0
16932 13972 11431 9450 9044 8540 8398 7567 6783 6468 5922 5415 5081 5035 4576
10000 12000 14000 16000 18000 20000 6000 8000
4%
7%
13%
74%
Source: CEIC
1,000
800
600
Q1
Q2 Q3 Q4
400
200
0 ASEAN Japan Hong Kong SAR India China, People's Republic of Taiwan South Korea Australia United Kingdom United States