RICHARD J.

TEEVAN
14 Admiral Road Tel.: 516-541-1892
Massapequa NY, 11758 rteevan@optonline.net Cell: 516-313-6532

Vice President of Technology • IT Director • Technology Director • IT Executive • VP of IT

Talented and accomplished IT executive with background in technology, operations, consulting, and
sales. Adept at creating and leading effective teams and programs. Proven ability to enhance
performance, operations, and business growth for leading global organizations. Special expertise in
turning around problem projects, reducing costs, and increasing quality. Strong skills in
reorganization, leadership, strategic planning, and technology implementation.
IT Operations • Strategic Planning • Project Management • Program Turnaround
M&A Facilitation • Vendor Management • Negotiations • Budget/Cost Control • IT Systems
Process Enhancement • Team Building • Reorganization • Innovation • Problem Solving

PROFESSIONAL EXPERIENCE
IBM NY, New York, NY 2002 - Present
IT Program Manager
Enhance operations through implementation of communication infrastructure improvements. Monitor
deployments and ensure compliance with IBM strategy. Identify and implement improvements to
promote customer satisfaction, simplify user interfaces, and develop new applications. Facilitate
business growth. Increase efficiency by redesigning internal processes. Supervise project teams.
• Achieved projected savings of more than $20 million per year for 5 years by managing design
and implementation of VoIP programs, including better security, simplified interfaces, and
enhanced functionalities. Led the SIP Hierarchy project team on a multi-year project.
• Facilitated revenue growth by developing and delivering IT Business Value presentations.
• Designed and led the team implementing ed centralized IP voice systems at major data centers.
• Served as Lead Architect and Program Manager for projects involving audio conferencing,
instant messaging plug-ins, and click-to-call applications within Lotus Notes.
• Authored global standards for Global Voice, VoIP, VoDSL/Cable, and Global Voice Architecture.
• Led successful transition from PricewaterhouseCoopers to IBM for users. Co-directed voice and
data transformation team as part of IT merger activities.

PRICEWATERHOUSECOOPERS LLP, Floral Park, NY 1997 - 2002

Director of Networks - CIO Team, PwC Consulting (2002)
Senior member of Managed a 10-person team reporting to CIO,rresponsible for planning and
leading separation of PwC consulting unit from PwC network and building new network and
organization for spin-off.
• Designed IT strategy roadmap, recruited staff, and implemented spin-off’s IT department.
• Created 1, 3, and 5-year plans for voice, VoIP, video, streaming audio/video, audio and video
conferencing, LAN/WAN, DNS, NTP, IP addressing, LDAP, Active Directory, and more.
• Developed spin-off’s Asia voice and data network. Conducted negotiations with providers.
Director, Global Networking Architecture (2000-2002)
Selected by CITO as part of newly-formed Global Network Architecture group. Led 12-month project
to re-engineer and implement centralized voice and video operations for US. Supervised staff of 33.
Deployed back-end support, published SOPs, and updated support models for key customers.
• Achieved $8 million in annual savings and increased service quality while reducing telecom staff
25%. Coordinated 13 separate sub-projects.
• Saved over $7 million per year by formulating global multimedia conferencing strategy.
Produced additional savings by implementing strategy in Canada, Europe, and Asia.
• Delivered more than $12 million in savings by negotiating Tariff 12 contract with AT&T.
• Improved efficiency by merging separate voice and data support teams and process.
Richard J. Teevan Page 2

(PricewaterhouseCoopers, continued)
US Voice and Video Design Manager (1998-2000)
Managed planning and implementation of voice and data merger between Coopers & Lybrand and
Pricewaterhouse. Created co-location template, led networking teams, and formulated collocation
standards for protocols and hardware. Supervised staff of 15. Carried out implementation of voice
and LAN networks. Evaluated new technologies.
• Achieved issue-free transition for more than 100,000 users.
• Developed standards for WAN, voice, videoconferencing, voice mail, networking, and cabling.
LAN & WAN Implementation Manager / Project Manager (1997-1998)
Administered $40 million annual budget and supervised team of 23 project and implementation
professionals. Introduced national standards.
• Launched voice and data networking for 250 offices nationwide.
• Architected US and global voice and video networks.

PREVIOUS EXPERIENCE
RICHARD A. EISNER & CO. LLP, New York, NY 1995 - 1997
Manager, Telecom Consulting
• Increased sales 50% in 18 months. Sold technical consulting services.
• Reduced costs 10% to 50% through aggressive negotiations with vendors.

MEDTRONIC CARDIOCARE, Forest Hills, NY 1990 - 1995

Director of Support Services, IT- Senior Manager
• Saved $840,000 per year through renegotiation of vendor contracts.
• Supported multiple locations, assisted on IPO, and led development of new systems.

CAREER NOTES: Previously (1986-1990) held Sales Representative positions at Northern

Telecom, ItalCable USA, Sprint, and Harris Lanier. Detail available on request.

EDUCATION
MBA in Technology Management, University of Phoenix (2007)
BS in Computer Science, St. John’s University, New York, NY (1994)

TECHNICAL SKILLS
Software: MS Office, Access, IBM internal applications, Lotus Notes, Rationale Project
Management, Etherreal, many others
Hardware: Routers, switches, hubs, servers, PBX (Northern, Avaya, AT&T, NEC, Siemens) analog
and VoIP, SIP proxies, gateways, session border controllers, firewalls, sniffers, cable testers, Media
Mixsers, conferencing servers, video systems
Networking: LAN/WAN, TCP/IP, Cisco IOS, SIP protocol, VoIP, IT security (secure DMZs), DNS,
NTP, IP addressing, LDAP, Active Directory