COLLEGE OF ACCOUNTANCY AND COMMERCE SAINT LOUIS UNIVERSITY BAGUIO CITY DEPARTMENT OF MANAGEMENT, MARKETING, AND ENTREPRENEURSHIP SYLLABUS

MANAGEMENT 6 PRODUCTION AND OPERATIONS MANAGEMENT I. TITLE OF THE COURSE: Management 6 II. COURSE DESCRIPTIVE TITLE: Production and Operations Management III. COURSE CREDIT: Three (3) units IV. PRE-REQUISITE: Mgmt 1 and Math 4C V. COURSE DESCRIPTION: As a primary business function, along with marketing and finance, the production operations function plays a vital role in achieving the organizations basic purpose for existence to satisfy customer needs by transforming resources into goods and services. Production operations management is important for two reasons: (1) it is the operations function that is primarily concerned with the production of goods and the provision of services, and (2) the operations function typically involves the greatest portion of the organizations human resources and is responsible for a large portion of the firms capital assets. This course introduces the strategic and tactical decisions involved in production operations management. It focuses on the concepts and tools that are used in making decisions as well as trends and global best practices related to the planning and design, operation, and control of production operations systems. VI. COURSE OBJECTIVES: 1. To enable the students to develop a comprehensive understanding of the production/operations function and to appreciate its role as well as its interdependence with the other functions in the organization. 2. To equip the students with the key concepts and tools of decision-making in production/operations management. VII. TEACHING METHODOLOGY: 1. Lecture/Class Discussions 2. Problem Solving 3. Case Analysis 4. Group Discussion VIII. COURSE REQUIREMENTS: 1. Seatwork/Quizzes 2. Assignments 3. Term Examinations 4. Term Paper (Group) IX. COURSE OUTLINE: A. Overview of Prodn & Operations Mgmt 4 hrs 1. Introduction 2. Functions within Business Organizations 3. Differentiating Features of P/O Systems 4. The P/O Manager and Decision Making 5. System Design & Operation Decisions in P/O M 6. Recent Trends in P/O Management

B. Productivity, Competitiveness, & Strategy 4 hrs 1. Productivity a. Productivity Measures b. Improving Productivity 2. Competitiveness Keys to Competitiveness 3. Strategy a. Operations Strategy b. Strategy Formulation C. Reliability and Availability 4 hrs D. Planning and Design of P/O Systems Part I Forecasting 5 hrs a. Overview of Qualitative Forecasting Methods b. Quantitative Forecasting Techniques b.1 Nave, Moving Averages, Exponential Smoothing b.2 Measuring Forecast Accuracy Preliminary Examination 1 hr C. Planning and Design of P/O Systems Part II Facility Layout Design 7 hrs a. Process Layout: Load-Distance Method b. Product Layout: Assembly Line Balancing E. Total Quality Management 4 hrs 1. Concepts 2. Methodologies C. Operating and Controlling the P/O System I Inventory Mgmt: Independent Demand 6 hrs a. Fixed-Order Quantity Model b. Fixed-Order Interval Model c. Single Period Model Midterm Examination 1 hr D. Operating and Controlling the P/O System II 1. Inventory Mgmt: Dependent Demand 7 hrs Material Requirements Planning 2. Project Management 10 hrs Final Examination 1 hr --------Total number of hours 54 hrs X. TEXT: Stevenson, William J. (1996). Production/ Operations Management, 5th edition, Richard D. Irwin, Inc., Homewood, Illinois, USA. XI. REFERENCES: Adam, Everett E., Jr. and Ronald J. Ebert (1989). Production and Operations Management, 4th edition, Prentice-Hall, Inc., New Jersey, USA. Aquilano, N. J., R. B. Chase, and M. M. Davis (1995). Fundamentals of Operations Management, 2nd edition, Richard D. Irwin, Inc., Chicago, USA. Dilworth, J. B. (1993). Production and Operations Management Gaither, Norman (1996). Production and Operations Management, 7th edition, Duxbury Press, Wadsworth Publishing Company, California, USA. Heizer, J. and B. Render (1996). Production and Operations Management. Krajewski, Lee J. and Larry P. Ritzman (1993). Operations Management: Strategy and

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