SALES AND DISTRIBUTION

Sales and Distribution Through ERP M Rajendran, Managing Director, Kaavian Systems

Sales Order Cycle

Presales Activities Enquiry Processes Sales Order Processing

Inventory Sourcing

Order Picking at Warehouse

Transport Arrangement

Invoicing

Dispatch of goods

Collection of Payment

Sales and Distribution Process

Managing Pre Sales Activities

Tracking Customer contacts Mailing Campaigns Budgetary Proposals

Material Availability Check

Check the availability of Material Confirm the order to the customer with firm commitment

Sales and Distribution Process

Sales Order Processing

Customer and Material information Pricing conditions for each item Delivery date and Quantity Shipping Information Billing Information Trigger Make TO Order (MTO) production Create PR for external suppliers (Purchase) Organize the outbound delivery from another warehouse

Inventory Sourcing

Sales and Distribution Process

Shipping

Creating outbound deliveries Picking in the warehouse Packing in the warehouse Planning and monitoring of transport

Means of Support / Shipping Type / Special Instructions

Posting of Goods Issue

Sales and Distribution Process

Billing

Creating Invoices for product services Creating credit / debit memos Automatically transferring invoices to Accounting

Receipts

Receiving payment from Customer Posting payment against Invoices Reviewing differences

Documents in Sales and Distribution

Sales Order Measures

Order Measure
On time delivery / Cycle Time Warehouse Picking Accuracy On time Shipment Product Quality Invoice Accuracy Payment Accuracy Document Accuracy Customer Handling

Description
Products are delivered to customer in time Correct items / Quantity are picked Products are shipped to customer in time Products are delivered in perfect condition no defective or damaged consignment The whole order is correctly billed Payment is correctly updated All Documents are Correct Delivery Note / Insurance / Warranty Document All customer queries are handled efficiently Order status to Customer complaints

Managing Global Trade Support

Government Regulations
Documentation Compliance Sanctioned Party List Electronic Filing requirements

Physical Supply Chain Process

Import / Customs Compliance Global Logistics Management Exception alerts / resolution Global risk and Security Multi model transport Handling

Global Trade Challenges Financial Supply Chain Process

Letter of Credit Foreign Exchange Management Duty Calculation / Duty Draw Back Insurance Management Invoice reconciliation Dispute / Charge back Management

Multi Entity Collaboration

Government agencies like Customs / Export administration Logistics technology providers Freight forwarders / Customs Brokers Financial Institutions

Reference

The learning material contained in this Presentation is prepared with the help of following books and reference webs sites Books 1 Enterprise Resource Planning Mahadeo Jaisawal and Ganesh Vanapalli Macmillan India Ltd, Chennai. 2 Enterprise Resource Planning Demystified Alexis Leon McGraw-Hill Publishing Company Ltd 3 Enterprise Resource Planning - Concepts and Pratice Vinod Kumar Grag and N K Venkitakrishnan Prentice Hall of India, New Delhi 4 Concepts in Enterprise Resource Planning Brady, Monk and Wagner Course Technology Inc 5 ERP: Making it happen - The Implementors Guide to success with Enterprise Resource Planning Wallace and Kremzar John Wiley & Sons Inc. 6. Enterprise Resource Planning by Rajesh Ray IBM, India Published by Tata McGraw Hill Education Private Limited and other host of books published by SAP Press

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