CCNA 3 Exploration

ITS-250-1 Fall 2013

D121 T, R 4:00 5:45

Instructor: Emmett Coon, 406-447-6968 E-mail: emmett.coon@umhelena.edu Academic Web Site: www.umhelena.edu Office Hours: M R 12:00 12:30 PM , Friday 3:00 3:50 PM or By Appointment Office: D103 Cubicle Course Description LAN switching and wireless technologies are the focus of the third course in the Cisco curriculum leading to CCNA certification. The course explores the roll of switches in the modern networking environment, the Cisco IOS command-line interface used in switch configuration, VLANs, spanning-tree protocol, VLAN trunking protocols and security. Wireless technologies are introduced as well as the placement of Routers within a switched network. Students will build on and apply information from ITS-150 and ITS-152. Material is presented with both lecture and hands-on activities, using live and simulation work. Distance learning technologies allow students the freedom to learn - by - doing in the lab and from home via internet connection with simple software. Our extensive equipment inventory and the current configuration allow the student to practice network device configuration and troubleshooting much as they would in a "real world" environment. NOTE: This syllabus is subject to change as deemed necessary by the instructor to fulfill the changing needs of the class. Course Outcomes Upon successful completion of this course, the student will be able to: 1. Identify and correct common network problems at OSI layers 1, 2, 3, and 7 using a layered model troubleshooting approach Interpret network topology and addressing diagrams Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts Explain the technology and media access control method for Ethernet networks

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Explain basic switching concepts and the operation of Cisco switches Perform and verify initial switch configuration tasks including remote access management Describe enhanced switching technologies such as VLANs, VLAN Trunking Protocol (VTP), Rapid Spanning Tree Protocol (RSTP), Per VLAN Spanning Tree Protocol (PVSTP), and 802.1q Describe how VLANs create logically separate networks and how routing occurs between them Configure, verify, and troubleshoot VLANs, trunking on Cisco switches, interVLAN routing, VTP, and RSTP Interpret the output of various show and debug commands to verify the operational status of a Cisco switched network Verify network status and switch operation using basic utilities such as ping, traceroute, Telnet, Secure Shell (SSH), Address Resolution Protocol (ARP), and ipconfig, as well as the show and debug commands. Identify, prescribe, and resolve common switched network media issues, configuration issues, autonegotiation, and switch hardware failures Manage Cisco IOS Software via internet downloads and upgrades Manage Cisco IOS configuration files (delete, save, edit, upgrade, and restore) Describe standards associated with wireless media, such as IEEE WI-FI Alliance and ITU/FCC Identify and describe the purpose of the components in a small wireless network, such as Service Set Identification (SSID), Basic Service Set (BSS), and Extended Service Set (ESS) Identify basic configuration parameters on a wireless network to ensure that devices connect to the correct access points Compare and contrast Wi-Fi Protected Access (WPA) security features and capabilities of open, Wired Equivalent Privacy (WEP), and WPA-1/2 networks Describe common wireless-network implementation issues such as interference and misconfiguration Configure a small network using switches, routers and WiFi devices, implementing security (logical and physical.)

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Required Texts Primary: Cisco on-line material located at www.netacad.com Required: LAN Switching and Wireless -CCNA Exploration Companion Guide; Cisco Press; Wayne Lewis, Ph.D.; ISBN:1-58713-273-7 A three ring binder is required to contain all lab handouts. Testing: & http://www.netacad.com Scantrons Not required for this course Attendance and Participation After missing five (5) unexcused class periods cumulative, you will be reduced one letter grade.Excused absences granted before the class period must be confirmed with the instructor at the next class period. Grading Policy Chapter tests: 20% On-line Final 25% Labs: 30% Hands-on Exam: 25% A = 91 100 B = 81 90 C = 71 - 80 D = 61 - 70 Chaptrer 1 4 26 Aug 17 Oct 5 7 18 OCT 7 Dec

Hand written notes in a spiral notebook may be used during the On-line final only. Academic Accommodations Students with physical, cognitive, or learning disabilities who seek accommodations should contact Disability Services Director Ernest Biller, located in Room 119, at 447-6952, or ernest.biller@umhelena.edu. Only students registered with the Disability Resources Office are permitted accommodations. All information will be kept confidential. Academic Dishonesty Plagiarism, cheating and other forms of academic dishonesty are prohibited. Students guilty of academic misconduct, either directly or indirectly, through participation or assistance, are immediately responsible to the instructor of the class. In addition to other possible disciplinary sanctions, which may be imposed through the regular institutional procedures, as a result of academic misconduct, the instructor has the authority to assign an F or a zero for the exercise or examination, or to assign an FX in the course which signifies a failing grade due to academic dishonesty. Texting: in this class texting is an academic integrity issue and is not allowed. Read the Security Agreement (last page of this syllabus.) ALCC: Advising, Learning, and Career Center ALCC is open from 8 a.m. to 7 p.m. Monday through Thursday and 8 a.m. to 4 p.m. on Fridays. It is fully staffed with student and faculty tutors who can assist you in just about any academic area of the school. You will also find computers there for your use, and most of the software packages used by your program are on one or more of these computers. These services are free for Helena College students. We recommend that you familiarize yourself with ALCC and know what resources are available when you need them. The computer lab in Room 131 is also made available to students during these hours.

Campus Bookstore The Bookstore is located on the Donalson Campus on the south side of the building. All required course materials are available for purchase at the Bookstore, as well as supplies, snacks, and Helena College apparel. Bookstore hours are 8:00 a.m. to 4:30 p.m. Monday thru Thursday and 8:00 a.m. to 3:00 p.m. on Fridays, with special hours for Summer Session. Children On Campus It is the policy of Helena College University of Montana not to allow non-student children, under the age of 18, of students, employees, or visitors in campus classrooms, laboratories, high-risk areas, work areas, store rooms, hallways, the library, and areas adjacent to classrooms, laboratories, or offices, except under circumstances as defined in this policy. A non-student child who has an illness that prevents him or her from being accepted by a regular day care provider or school, particularly a child with an infectious disease, may not be brought to Helena College under any circumstances. All Helena College policies shall adhere to and be consistent with applicable federal and state laws and regulations; Board of Regents policies and procedures; and The University of Montanas policies and procedures. Emergency Campus Closure In the event of a campus closure due to weather, emergency or hazardous situation, students will be notified of the campus closure (and re-opening) via the Helena College website homepage, Facebook, and radio or television alerts. Students who have chosen to opt in to the emergency text message alert system will be sent text message updates via the mobile phone number registered with the system. Email Use The Helena College states that all official student email correspondence be sent only to a students Helena College email address and that faculty and staff consider email from students official only if it originates from a Helena College account. This allows the College to maintain a high degree of confidence in the identity of all individuals and the security of transmitted information. Helena College furnishes each student with a free email account that is to be used in all communication with College personnel. Library Services The library is located on the Donaldson campus next to the main entrance and is open from 8:00 a.m. to 6:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. on Fridays. Onsite, the library is a place for quiet study and houses book, dvd and magazine collections. Online, from the Library website, at http://umhelena.edu/library , you will find a large collection of electronic resources available 24/7 -- databases of ebooks, encyclopedias, and journal articles as well as resource guides to help with your study and research -- accessible from any device with Internet access. The library staff is available to help you with research in the library, by telephone and remotely through chat and email. You can also Book a Librarian for one on one research help. Miscellaneous The log-on name and password you selected are still in effect. If you cannot remember them I can reset the password. Choose those you can remember and keep them secure!

Turn off cell phone ringers during class. If you must have them on, sit near the isle and leave quietly. Parking is always an issue but never an excuse! Allow yourself plenty of time to get to class. Park only in designated areas. Permits are required. No food or Drink sinage has been posted no food or drinks are allowed in this lab. Room D131 has been designated for open student access. Please use these computer systems when a class is in session. Even if there is an available computer in the lab, it is a distraction to students. Individual e-mail will be sent to your Helena College e-mail account. Class e-mails are sent via Cisco and will go to the address you specify on the NetSpace site. There are 7 course chapter exams. 10 Chapter Labs. Do not be deceived, the labs in this course are very detailed and take more time. We will work on some of them in class others you will complete as homework. Most Labs are compatible with Packet Tracer. Finals will include Hands-on & On-line Exams. Exact dates will be posted. (H/O 5 & 10 Dec; O/L 12 Dec) You must be present in class to take both exams. You may break into small groups for labs and homework, but YOU are responsible to understand the testable information. Use the on-line chapter exams as part of your learning the material. I will turn them on for you usually 8AM 2AM (18 hour blocks.) No Sunday access. Please note Cisco may determine it fits their schedule to do site maintenance on Saturdays. MidTerm: Grades based on the work you have completed through 17 Oct 2013. .

Academic Rigor at the Helena College

We, the faculty members of the Helena College, believe that academic rigor, as a core value, helps promote lifelong learning and is an integral aspect of providing a substantive, responsive and accessible learning environment. Academic rigor means sustaining a learning environment that challenges students to attain high levels of intellectual and technical skills in an ethical manner. Rigor should pervade every aspect of the college: teaching and learning, curriculum, evaluation of student and faculty, outreach, admissions, advising, and student life. Rigorous Teaching Rigorous teaching permits faculty members to create learning environments that encourage students to grow in confidence, competence, and control. Rigorous teaching requires a professional commitment to academic discipline and to inspiring students to develop their knowledge and understanding by developing their learning skills. Students should be able to expect faculty members to: 1. Strive to clearly communicate the course expectations and have them summarized on the syllabus, and to follow the curriculum; 2. Strive to come to class prepared, and to give students useful feedback on their assignments in as timely manner as the situation permits; 3. Strive to be available to students outside of the classroom; 4. Strive to make assignments relevant, meaningful and challenging; 5. Strive to create opportunities for learning in ways geared to students diverse talents and abilities; 6. Strive to reduce, if not eliminate, the students perceived need to plagiarize and to challenge plagiarism should it occur; and 7. Strive to evaluate our courses and ourselves. Rigorous Learning To make the most of the college experience, students should approach college in terms of a rigor complementary to the facultys. Rigorous learning requires fortitude, persistence, preparation, hard work, and zeal. Since college shifts students from the teacher-centered style of high school learning to a student-centered style of learning, it places a higher level of responsibility for performance onto the students. Such high performance at a demanding institution can lead to a successful and satisfying career. Therefore, rigorous students should expect themselves to: 1. Set high expectations along with a strong sense of collegiate purpose; 2. Come to class prepared to work, and to submit assignments by the deadlines; 3. Make the most of their time with faculty members in and out of class;

4. Treat fellow students and the classroom with respect, and to participate in the academic process; 5. Manage their time so they can treat college as real work with real value; 6. Participate with complete honesty and integrity; 7. Understand that collaboration with classmates on assignments, when required or encouraged, is acceptable behavior as long as the products of those assignments are truly the students own work; 8. Accept responsibility for learning and for the grades earned. 9. [Based upon the academic rigor statement of CSU-Chico.]

Security Statement Computer System or system in this section refers to any IT device I understand that I am taking a class that will teach me computer access techniques that can be used to break into, damage or otherwise alter computer systems at the Helena College and elsewhere. I understand that it is the intent of the class that this knowledge be used to protect information technology resources and not to compromise them, destroy them or otherwise break any laws or to disrupt educational, commercial and other activities. Any access to a system without the administrator/owners permission is illegal. The following actions are clearly not ethical and fall under Academic Integrity above: Breaking into a computer system without the permission of the owner or administrator of that computer system. Doing anything that substantially interferes with another user's access to computerbased services (i.e., denial of service attacks, viruses & hardware sabotage). Accessing computer-based information without appropriate authorization. (Hacking) Accessing any computer-based service without appropriate authorization. (This includes configuring the lab mock-up computers to access the live Helena College wifi network.) Installing software on any system without the knowledge of the owner or administrator. Unauthorized monitoring of electronic communication. (Using Wireshark or web sniffer applications on any active Helena College system.) Unauthorized reproduction of copyrighted materials, including software and printed material. (Cisco on-line exams.)

I agree that I will not damage, disrupt or access any Helena College system, or another students work during this class unless it is a stated part of the class/lab. I also understand that I will be expected to work with other students to test security. I agree that such activity will always be done with full knowledge as part of a class project/ objective and that such activity will cease with the conclusion of the exercise. I will not destroy or damage/alter another students work and will let them know what information I have accessed on their system. I will cease accessing any/all systems when asked, at the conclusion of the exercise, or at the end of the class period. Continued enrollment in this class signifies acceptance and intent to comply with the above Security Statement.