Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 24-08-2013 17:30:54 N/A 00 Hr 00 Mins UG End User Appliances Induction Cookers Bajaj Majesty ICX7 Plus Induction Cooker

3099258 Service Request Id: COC240813003099258-4 Service Detail Request Id: Customer Name: Address: ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228

In City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3099258 COC240813003099258-4 ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 24-08-2013 17:30:54 N/A 00 Hr 00 Mins

UG End User Appliances Induction Cookers

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: Bajaj Majesty ICX7 Plus Induction Cooker

In City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 24-08-2013 17:30:54 N/A 00 Hr 00 Mins UG End User Appliances Mixers GX-12 Mixer grinder ( Metallic)

3099258 Service Request Id: COC240813003099258-5 Service Detail Request Id: Customer Name: Address: ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228

In City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3099258 COC240813003099258-5 ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 24-08-2013 17:30:54 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: GX-12 Mixer grinder ( Metallic)

In City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 24-08-2013 17:30:54 N/A 00 Hr 00 Mins UG End User Appliances Mixers GX-4 Three Jar Mixer Grinder

3099258 Service Request Id: COC240813003099258-6 Service Detail Request Id: Customer Name: Address: ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228

In City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3099258 COC240813003099258-6 ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 24-08-2013 17:30:54 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: GX-4 Three Jar Mixer Grinder

In City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 24-08-2013 17:30:54 N/A 00 Hr 00 Mins UG End User Appliances Mixers Twister Mixer Grinder

3099258 Service Request Id: COC240813003099258-7 Service Detail Request Id: Customer Name: Address: ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228

In City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3099258 COC240813003099258-7 ROSHAN ELECTRICALS SALES AND SERVICE KALLARKUTTY ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 24-08-2013 17:30:54 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223228 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: Twister Mixer Grinder

In City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 13:39:11 N/A 00 Hr 00 Mins UG End User Appliances Irons DX -7 Lt. Wt.Iron Non-Stick

3105707 Service Request Id: COC260813003105707-1 Service Detail Request Id: Customer Name: Address: AVON ELECTRICALS MURIKKASSERY

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3105707 COC260813003105707-1 AVON ELECTRICALS MURIKKASSERY Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 13:39:11 N/A UG End User Appliances Irons 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: DX -7 Lt. Wt.Iron Non-Stick

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 13:39:11 N/A 00 Hr 00 Mins UG End User Appliances Mixers BAJAJ TORNADO 550W MIXER GRINDER

3105707 Service Request Id: COC260813003105707-2 Service Detail Request Id: Customer Name: Address: AVON ELECTRICALS MURIKKASSERY

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3105707 COC260813003105707-2 AVON ELECTRICALS MURIKKASSERY Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 13:39:11 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: BAJAJ TORNADO 550W MIXER GRINDER

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 13:39:11 N/A 00 Hr 00 Mins UG End User Appliances Irons DHX 9 Dry Iron

3105707 Service Request Id: COC260813003105707-3 Service Detail Request Id: Customer Name: Address: AVON ELECTRICALS MURIKKASSERY

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3105707 COC260813003105707-3 AVON ELECTRICALS MURIKKASSERY Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 13:39:11 N/A UG End User Appliances Irons 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: MURIKKASSERY IDUKKI 685604 96562819999656281999 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: DHX 9 Dry Iron

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 13:50:51 N/A 00 Hr 00 Mins UG End User Fans TPW Victor VP-R 02 Grey Pedestal fan

3105849 Service Request Id: COC260813003105849-1 Service Detail Request Id: Customer Name: Address: KOTTANCHERI SUPER SHOP KALLARKUTTY ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223237

In City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING.(BCCD). No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3105849 COC260813003105849-1 KOTTANCHERI SUPER SHOP KALLARKUTTY ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 13:50:51 N/A UG End User Fans TPW 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: Adimali IDUKKI 685561 04864-2223228 4864223237 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING.(BCCD). No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: Victor VP-R 02 Grey Pedestal fan

In City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins UG Dealer For Customer Appliances Irons DX 2 DRY IRON BLACK 750 W

3106028 Service Request Id: COC260813003106028-1 Service Detail Request Id: Customer Name: Address: GLOBAL ELECTRONICS N H ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106028 COC260813003106028-1 GLOBAL ELECTRONICS N H ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins

UG Dealer For Customer Appliances Irons

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: DX 2 DRY IRON BLACK 750 W

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins UG Dealer For Customer Appliances Induction Cookers Bajaj Majesty Induction Cooker ICX 7

3106028 Service Request Id: COC260813003106028-2 Service Detail Request Id: Customer Name: Address: GLOBAL ELECTRONICS N H ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106028 COC260813003106028-2 GLOBAL ELECTRONICS N H ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins

UG Dealer For Customer Appliances Induction Cookers

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: Bajaj Majesty Induction Cooker ICX 7

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins UG Dealer For Customer Appliances Mixers GX 10 Deluxe Mixer Grinder

3106028 Service Request Id: COC260813003106028-3 Service Detail Request Id: Customer Name: Address: GLOBAL ELECTRONICS N H ROAD

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106028 COC260813003106028-3 GLOBAL ELECTRONICS N H ROAD Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:05:26 N/A 00 Hr 00 Mins

UG Dealer For Customer Appliances Mixers

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email:

NELLIMALA JUNCTION VANDIPERIYAR IDUKKI 685533 9995463366 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: GX 10 Deluxe Mixer Grinder

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:08:38 N/A 00 Hr 00 Mins UG End User Appliances Water Heaters ELX-10 Emergency Light

3106069 Service Request Id: COC260813003106069-1 Service Detail Request Id: Customer Name: Address: HIPSON ELECTRONICS PUDUKKAD JUNCTION CHENKARA P O Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -9947157674 9947157674

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106069 COC260813003106069-1 HIPSON ELECTRONICS PUDUKKAD JUNCTION CHENKARA P O Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:08:38 N/A UG End User Appliances Water Heaters 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -9947157674 9947157674 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: ELX-10 Emergency Light

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:08:38 N/A 00 Hr 00 Mins UG End User Appliances Water Heaters ELX-10 Emergency Light

3106069 Service Request Id: COC260813003106069-2 Service Detail Request Id: Customer Name: Address: HIPSON ELECTRONICS PUDUKKAD JUNCTION CHENKARA P O Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -9947157674 9947157674

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106069 COC260813003106069-2 HIPSON ELECTRONICS PUDUKKAD JUNCTION CHENKARA P O Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:08:38 N/A UG End User Appliances Water Heaters 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -9947157674 9947157674 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: ELX-10 Emergency Light

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:20:38 N/A 00 Hr 00 Mins UG End User Appliances Irons Popular Lt.Wt. Iron 1000W

3106221 Service Request Id: COC260813003106221-1 Service Detail Request Id: Customer Name: Address: RASI METAL STORE VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106221 COC260813003106221-1 RASI METAL STORE VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:20:38 N/A UG End User Appliances Irons 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: Popular Lt.Wt. Iron 1000W

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:20:38 N/A 00 Hr 00 Mins UG End User Appliances Mixers GX 11 Mixer Grinder

3106221 Service Request Id: COC260813003106221-2 Service Detail Request Id: Customer Name: Address: RASI METAL STORE VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A GRINDING JAR COMPLAINT No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106221 COC260813003106221-2 RASI METAL STORE VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:20:38 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473 MANU SUKUMARAN / 26-08-2013 N/A GRINDING JAR COMPLAINT No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: GX 11 Mixer Grinder

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:20:38 N/A 00 Hr 00 Mins UG End User Appliances Irons MX7 Steam Iron

3106221 Service Request Id: COC260813003106221-3 Service Detail Request Id: Customer Name: Address: RASI METAL STORE VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A WATER LEAKAGE No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106221 COC260813003106221-3 RASI METAL STORE VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:20:38 N/A UG End User Appliances Irons 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 048693226119895113473 MANU SUKUMARAN / 26-08-2013 N/A WATER LEAKAGE No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: MX7 Steam Iron

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:23:31 N/A 00 Hr 00 Mins UG End User Appliances Mixers GX 6 Mixer Grinder

3106261 Service Request Id: COC260813003106261-1 Service Detail Request Id: Customer Name: Address: ST ANTONY S HOME APPLIANCES VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106261 COC260813003106261-1 ST ANTONY S HOME APPLIANCES VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:23:31 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: GX 6 Mixer Grinder

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:23:31 N/A 00 Hr 00 Mins UG End User Appliances Mixers BAJAJ TORNADO 550W MIXER GRINDER

3106261 Service Request Id: COC260813003106261-2 Service Detail Request Id: Customer Name: Address: ST ANTONY S HOME APPLIANCES VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106261 COC260813003106261-2 ST ANTONY S HOME APPLIANCES VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:23:31 N/A UG End User Appliances Mixers 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: BAJAJ TORNADO 550W MIXER GRINDER

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

Customer Copy

Customer Care Dealer: Branch:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: 26-08-2013 14:23:31 N/A 00 Hr 00 Mins UG End User Appliances Irons DX 2 DRY IRON BLACK 600 W

3106261 Service Request Id: COC260813003106261-3 Service Detail Request Id: Customer Name: Address: ST ANTONY S HOME APPLIANCES VANDIPERIYAR

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111

Out City

Call Assigned (1) to / Date: Attended Date :

MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

Sr.No. Spare Part Description

Free of Cost:

Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722

Service Call Slip

BCCD Copy

Customer Care Dealer: Branch: Service Request Id: Service Detail Request Id: Customer Name: Address:

ROSHAN ELECTRICALS SALES & SERVICE KALLARKUTTY ROAD ADIMALI Cochin KL India 685561

Cochin 3106261 COC260813003106261-3 ST ANTONY S HOME APPLIANCES VANDIPERIYAR Call Date: Visit Preference: Call Type: Customer Type: BU: Product Group: 26-08-2013 14:23:31 N/A UG End User Appliances Irons 00 Hr 00 Mins

Land Mark: Area: City: Pin Code: Phone (R): Mobile No: Email: VANDIPERIYAR IDUKKI 685533 -4869252949 1111111111 MANU SUKUMARAN / 26-08-2013 N/A NOT WORKING BCCD No-Predefined Defect Type Model Name: Product Sr. No: Purchase Date: Guarantee Card No: Guarantee Status: Call Location: Call Origin: Repair Location: Call Status: Close Date: DX 2 DRY IRON BLACK 600 W

Out City

Call Assigned (1) to / Date: Attended Date :

Problem Reported:
Defect Type:

Following Spare Parts Replaced:

SrNo. Spare Part Description

Free of Cost:
Quantity

On Chargable Basis :
Price Amount

1 2 3 4 5 Service Technician Remark: Total: Add: Service Charges: Other Charges: Add: Installation Charges: Grand Total:

Service Technician Sign/Date:

Customer Remarks:
Product Performance: Quality of after sales service : Product Repairs is Satisfactory / Not satisfactory: Rating of call centre: Customer Sign/ Date:

Exceeds Expectations Exceeds Expectations Satisfactory Exceeded

Met Expectations Met Expectations Not Satisfactory Met Expectation

Below Expectations Below Expectations

Need Improvement

Bajaj Electricals Limited, Customer Care - Head Office, Mumbai - 400 002 Email: customercare@bajajelectricals.com HelpLine Number:- Appliances/Fans: 1800 222252 / 1860 1806722