Webinars

Moving forward in 2012

version 1.0 Bramshill, 18th of January 2012 Alexandros Anastasiadis Julian ter Huurne

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Table of Contents Introduction .......................................................................................................................... 2 What is a webinar? ............................................................................................................... 2 How It Works ....................................................................................................................... 3 Moving Forward in 2012 ...................................................................................................... 5 Rules to follow ....................................................................................................................... 5 Identify and Invite Speakers................................................................................................ 6 Communications .................................................................................................................. 6 Email ....................................................................................................................................... 6 The web .................................................................................................................................. 7 Support from MS and Partners ........................................................................................... 7 Web Trainings 2012 .............................................................................................................. 8 Introduction The worldwide economic recession has prompted public and private institutions to increase efficiency and cut costs. Web-based training applications provide an online environment that combines interactive virtual classroom learning, meeting and Web seminar capabilities to enable eLearning and collaborative Web conferencing throughout the world. CEPOLs e-learning possibilities have expanded with the introduction of web Training facilities in the toolbox for educators. The web-based Training facilities provide the possibility to hold interactive training sessions for a higher number of people than traditional classroom based delivered training. Web Trainings have the additional advantage that organisers, presenters, trainers and participants who attend the sessions can do so from their own computer. What is a webinar? The word webinar is derived from the words web-based and seminar. Activities included within the scope of webinars are lectures, seminars, presentations and workshops; all delivered through the web. CEPOLs online webinar software allows holding interactive sessions with up to 200 people right from the computers from both trainers/experts on the one hand and the participants of the webinar on the other. Webinars save time, travel costs and increase the reache to a larger target audience across Europe by adding a part of CEPOLs learning and training program online. CEPOLs webinar software allows participants to join a session online by using their own computer and getting audio either by phone or microphone with speakers. The software features tests, polls and making materials available online in real time.

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How It Works Plan, Schedule and Invite

Start the Training

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Evaluate the Training

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Moving Forward in 2012 CEPOL webinars have been included in CEPOLs annual Programme for 2012. 26 web-Trainings have been scheduled for this year showing that the very promising start and will be further strengthened. Webinars will be extensively used to support introduction of CEPOL products, such as online learning modules, Common Curricula, etc as well as in increasing awareness and professionalisation for Law Enforcement Officers in several topics. CEPOL responded on 2011 effectively to the MS needs, where reaching more people in more places in less time is nowadays a must. CEPOL organised 9 Police related webinars and 9 LMS webinars and contributed in reaching broader audience effectively and raising not only the awareness of several Police related topics, but also about CEPOLs e-Learning products and environment. Taking this into account we are able to confirm that the top three benefits of Webinars they are: Reaching more trainees with the same headcount Presenting ourselves as thought leaders in our industry Being more effective with our budget

Rules to follow Establishing realistic timetables and promote these live events at least 20 days in advance is necessary. The shorter the promotion time, the less flexibility the NCPs will have to promote the activity through their channels. Also, a longer lead time allows for testing messaging, lists and reporting. Longer lead times also allow for multiple sends to your target audience. It should be taken into account that testing might be also required in some cases, and time is also needed to evaluate the results and make changes if needed. Generally, it is a good idea to start planning nine to 12 weeks before a live Web seminar. CEPOL already made the first step by planning ahead for the whole year. Activities will be posted and advertised as usual through CEPOLs website and on the LMS Police Knowledge Bases, therefore NCPs are invited to promote this Platform as much as possible.

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Identify and Invite Speakers Setting up an Annual Programme is one Step, preparing the content and the implementation is the next. But, who will be the Speaker of each web-Training? In some cases payment will be required by the speakers. Some of our partners may agree to speak at no cost, but recognizable names or Experts from the Private sector will probably ask for fees. It is important to include MS and partners in your Web seminar program. Therefore, MS will be invited to contribute in the set-up of the web-Training programmes and the development of content by providing relevant Experts/Trainers, similar as regular Courses and Seminars. This adds audience and helps CEPOL to deliver meaningful and relevant content and which addresses participants' and MS interests. When PowerPoint slides will be used for an event, we should consider whether the speakers should use the same slide template or if each speaker should be allowed to use their own template. It is important that all graphics are professional and engaging, keeping the attention of the audience. Besides the above, another possibility of usage for MS is to use this tool by inviting busy Experts/trainers who have not the possibility to travel for an activity to the venue, something which happens very often to Experts/Trainers from the private sector. So instead of asking him/her to deliver a presentation at the venue, it is now possible to deliver presentations through the web into the Seminar room to the participants, as part of the Seminar Programme from an Expert/ Trainer sitting at his/her desk. Communications A Web seminar is a campaign. Create invitations, communications and registration pages. Events should be promoted through CEPOLs website, Open Platforms, Participants lists and social networks (twitter and Linkedin), which are increasingly effective in spreading the word. Email Invitation Dedicated emails (HTML and text versions). Registration confirmation Emails (HTML and text versions). This can serve as a thank you if you run on-demand Web seminars. Additional reminder or acknowledgement This is mainly for live Web seminars and could include a reminder several days in advance, a Thank you for joining us or a Sorry we missed you email. Reminding registrants about an event via email maximizes attendance.

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 Notifications Notification emails sent through the Open Platform: Police Knowledge Bases and also through the relevant Courses available in the LMS. Newsletter A monthly newsletter could be sent with the new dissemination tool available in CEPOL to all Law Enforcement Officers, who attended a Seminar/Course in the past. The Web Registration page The more information you require on the registration page the lower the conversion rate. Be prudent in the information you request; if you will not use a physical mailing address dont ask for one. You can a lways augment with information from third parties and then go back to registrants via surveys, polls or other devices. Event-information page Best practice for Website form conversion is to combine the information page with the registration page. Support from MS and Partners As mentioned above, it is important to include our partners in your Web seminar program. Promoting the activities from their side into their National Police Forces is essential to reach the audience web-Trainings are developed for. Articles, dissemination through intranet had as result an increase of e-Net users and massive participation on webinars. Lessons learned and methodology should be shared and followed also by other MS. People from the network should also be trained as webinar Organisers in order to give more potential to this tool and more power in organising such kind of Activities to the partners. Of course Common standards and quality has to be ensured when/if this happens. Below is the list of the webinars planned for 2012. Sources:
CEPOLs Open Platform for Educators CEPOLs Annual Work Programme 2012 CITRIX - GoToTraining How to Move Your Training Program Online - A Global Shift in Training Best Practices - CITRIX Online 9 Management Practices for Exceptional webinars Marketing Profs/ Research Insights Beyond the Basics How to Optimize Online Training for Maximum impact CITRIX Online

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Nr.

Title

Nr. of Participants

Target Group

Aim Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it Organising a web training in the context of CEPOL's activities (Courses Seminars, etc). Organising a web Meeting in the context of CEPOL's activities (working Group Meetings, preparatory meetings, etc).

Objectives [-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets; [-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets;

Remarks

Date

Deadline for Nominations

110

Schengen Online Learning Module

<200

CEPOL e-Net users

24/01/2012

112

Gender Based Violence eLearning Module

<200

CEPOL e-Net users

26/01/2012

106

Organising web Trainings

<200

CEPOL course organisers, Potential web Trainers and Project Group Members CEPOL course organisers and Project Group Members

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Training with CEPOL's web Training Software; get introduced to the possibilities of the tool; dentify and propose ways and examples on how to use the tool

14/02/2012

104

Organising web Meetings

<200

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Meeting with CEPOL's web Meeting Software; get introduced to the possibilities of the tool; describe necessary technical skills in implementing a web-Meeting

15/02/2012

111

Cyber Crime Online Learning Module

<200

CEPOL e-Net users

Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it

[-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets; 22/02/2012

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Nr.

Title

Nr. of Participants

Target Group

Aim

Objectives

Remarks This webTraining will be a row of webinars in combination with discussions in the Open Platform for Educators and will recur (2-3 times) on prefered dated of the participants.

Date

Deadline for Nominations

96

LMS for course organisers

<200

CEPOL course organisers

Professionalisation and support of Course Managers, e-Net Managers and Trainers

After attending the web-Training, the participants will be able to: [-] Describe how a course can be supported by the LMS on a basic level, using the LMS Course Image and the Police Knowledge Bases; [-] Add users with different roles (participants, trainers and experts) to their course on the LMS; [-] Add, amend, delete resources (content) and activities (communication, interaction and assignments) to their course on the LMS according to the courses needs; [-] Select and justify the most appropriate way of course-evaluation based on critical factors of success: paper-based vs. LMS supported evaluation; [-] Adept and maintain their course on the LMS to the needs of the course and its participants, making an explicit dis-tinction between the four basic course stages in the LMS: Preparation, Pre-course, Course and Post-course.

06/03/2012

94

Social Media and Policing

<200

CEPOL E-Net registred users

Raise awareness of the use of Socia Media in the field of Police (Communicating and Policing) To share best practices deriving from the workshop on THB Prevention Programmes

tbd

30/03/2012

68

Best THB practices in preventions programmes and portfolios

<200

Law Enforcement officers investigating THB cases, NGOs, prevention policy makers

tbd

Policy Cycle Activity, subject to consultations with Europol + policy driver

14/05/2012

14/04/2012

105

Organising web Meetings

<200

CEPOL course organisers and Project Group Members

Organising a web Meeting in the context of CEPOL's activities (working Group Meetings, preparatory meetings, etc).

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Meeting with CEPOL's web Meeting Software; get introduced to the possibilities of the tool; Identify and propose ways and examples on how to use the tool

29/05/2012

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Nr.

Title

Nr. of Participants

Target Group CEPOL course organisers, Potential web Trainers and Project Group Members Policy makers, Senior Law Enforcement officers, experts in the field, NGOs

Aim Organising a web training in the context of CEPOL's activities (Courses Seminars, etc).

Objectives

Remarks

Date

Deadline for Nominations

107

Organising web Trainings

<200

By attending this webinar participants will be able to: gain basic knowledge on how to set up a web Training with CEPOL's web Training Software; get introduced to the possibilities of the tool; dentify and propose ways and examples on how to use the tool Policy Cycle Activity, subject to consultations with Europol + policy driver This webTraining will be a row of webinars in combination with discussions in the Open Platform for Educators and will recur (2-3 times) on prefered dated of the participants.

30/05/2012

69

EU Commission Antitrafficking Coordinator office

<200

Understand the EU concept of THB

tbd

31/05/2012

30/04/2012

103

LMS for course organisers

<200

CEPOL course organisers

Professionalisation and support of Course Managers, e-Net Managers and Trainers

After attending the web-Training, the participants will be able to: [-] Describe how a course can be supported by the LMS on a basic level, using the LMS Course Image and the Police Knowledge Bases; [-] Add users with different roles (participants, trainers and experts) to their course on the LMS; [-] Add, amend, delete resources (content) and activities (communication, interaction and assignments) to their course on the LMS according to the courses needs; [-] Select and justify the most appropriate way of course-evaluation based on critical factors of success: paper-based vs. LMS supported evaluation; [-] Adept and maintain their course on the LMS to the needs of the course and its participants, making an explicit dis-tinction between the four basic course stages in the LMS: Preparation, Pre-course, Course and Post-course.

12/06/2012

108

How Adults Learn

<200

CEPOL e-Net users Senior Law Enforcement officers investigating cases originating from West Africa / linked to West Africa

Implement proper and qualitative Training to adults

By attending this webinar, partcipants will be able to identify and judge the different learning styles and get introduced to tips and tricks on how to make learning easier and more effective

14/06/2012

75

Awareness on Law Enforcement challenges related to West Africa

<200

Improve understanding on general West African challenge

Tbd

Policy Cycle Activity, subject to consultations

27/06/2012

27/05/2012

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Nr.

Title

Nr. of Participants

Target Group

Aim subject to consultations with Europol + policy driver

Objectives

Remarks Policy Cycle Activity, subject to consultations

Date

Deadline for Nominations

102

Cyber Crime

Cyber Crime investigators

tbd

28/06/2012

28/05/2012

78

Awareness webinar in agreement with driver of policy cycle activity to raise awareness of itinerant groups Sirene Operators Training

<200

Senior Law Enforcement officers and expert officers in the field

To raise awareness of itinerant groups

tbd

Policy Cycle Activity, subject to consultations

03/07/2012

03/06/2012

95

<200

Sirene operators

Improve knowledge and abilities of SIRENE Operators Share best practices and raise awareness of Law Enforcement Officers regarding the available tools within the EU and the improve the knowledge regarding the crime of stolen vehicles

tbd

subject to consultations

04/07/2012

98

Stolen vehicles

<200

E Net users with reference to vehicle investigations

tbd

Might recur several times with the same audience Depending on objectives

10/09/2012

97

webinar for EU missions officers

<200

EU mission staff

Provide training to Law Enforcement Officers working abroad on EU missions

Tbd

10/10/2012

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Nr.

Title Money Laundering and asset recovery webinar for heads of dog handler units and dog handling trainers How to keep your web audience engaged during webtrainings

Nr. of Participants

Target Group

Aim

Objectives

Remarks

Date

Deadline for Nominations

99

<200

financial crime investigators

tbd

tbd

11/10/2012

101

<200

Kynopol Network

Share best practices in the field of Dog Handling and Dog Training

tbd

14/11/2012

109

<200

CEPOL e-Net users

Implement proper and qualitative web Trainings

By attending this webinar, partcipants will be able to identify and judge the difficulties of web-Trainings to keep audiences engaged and get introduced to tips and tricks on how to make web-training more interactive and effective

15/11/2012

100

EU Judicial and Law Enforcement agencies

<200

CEPOL e-Net users

Raise awareness regarding the EU Law Enforcement Agencies and the provided tools Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it

After attending the webinar, participants will be able: [-] Describe the structrure of EU Law Enforcement Agencies; [-] Identify the purpose and Mission of each agency ; [-] Get introduced to the available tools and workflows of the Agencies presented

Several number of webinars depending on Agencies interested

tbd

113

Police English Language eLearning Module

<200

CEPOL e-Net users

[-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets; [-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets;

tbd

114

Europol Online Learning Module

<200

CEPOL e-Net users

Module Needs to be updated first

tbd

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Nr.

Title Pruem treaty Online Learning Module

Nr. of Participants

Target Group

Aim Raise awareness of the existing tool and present the Online Learning Module and present possible ways to use it

Objectives [-] Get introduced to the Online Learning Module, available in CEPOL's LMS; [-] Identify how Police and law enforcement officers have now the possibility to access the knowledge landscape, engage with it through comments and rating, test their own knowledge; [-] Identify and propose ways and examples, Educators, teachers, course/curriculum developers at police colleges and academies throughout the EU are able to embed this online learning module as learning and training material for students, participants, cadets;

Remarks

Date

Deadline for Nominations

115

<200

CEPOL e-Net users

tbd

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