Fox Valley Technical College

1825 N. Bluemound Drive, Appleton, WI 54912-2277

DACUM
Research Chart for Network Hardware Specialist November 17, 1998

NETWORK HARDWARE
DUTIES
A
MANAGE NETWORK HARDWARE PROJECTS

TASKS
1. Establish project requirements. 2. Determine project feasibility. 3. Calculate project costs. 4. Obtain organizational support for project. 5. Establish project phase timelines.

DESIGN NETWORK INFRASTRUCTURE

1. Identify user requirements.

2. Identify cabling requirements.

3. Identify application network requirements.

4. Research network technologies.

5. Design voice integration.

CONFIGURE NETWORK COMMUNICATIONS HARDWARE

1. Configure hubs.

2. Configure routers.

3. Configure network interface cards.

4. Configure switches.

5. Configure gateways.

12. Configure voice equipment.

CONFIGURE NETWORK APPLICATIONS HARDWARE CONFIGURE A PERSONAL COMPUTER TROUBLESHOOT NETWORK HARDWARE PROBLEMS MANAGE NETWORK HARDWARE RESOURCES DESIGN NETWORK SECURITY

1. Configure CD-ROM servers.

2. Configure file servers.

3. Configure video servers.

4. Configure print servers.

5. Configure optical jukeboxes.

1. Practice electrostatic discharge procedures.

2. Configure hard drive.

3. Configure expansion cards.

4. Install memory.

5. Configure SCSI (small computer system interface) devices. 5. Access technical resources.

1. Identify symptoms of the problem.

2. Test network cabling.

3. Analyze network protocols.

4. Diagnose network hardware.

1. Configure management software.

2. Track resource utilization.

3. Reconfigure network hardware.

4. Optimize network performance.

5.Perform preventive maintenance.

1. Establish security policy.

2. Plan physical security.

3. Establish encryption standards VPN (virtual private network). 3. Document problem resolution.

4. Establish user profiles and accesses.

5.Configure firewall.

DOCUMENT NETWORK INFORMATION

1. Perform asset management.

2. Establish disaster recovery procedures.

4. Establish naming standards.

5. Establish protocol standards.

CONTINUE PERSONAL AND PROFESSIONAL DEVELOPMENT

1. Obtain industry certifications.

2. Participate in professional organizations.

3. Participate in workshops, seminars courses.

4. Study industry purblications.

5. Identify company goals/mission/ vision.

SPECIALIST
DUTIES
6. Select project personnel. 7. Contract with outside resources. 8. Purchase network hardware equipment.

TASKS
9. Coordinate project resources. 10. Monitor project progress. 11. Create project reporting.

6. Identify internetworking connectivity.

7. Create network design.

8. Compare hardware alternatives.

9. Select hardware solution.

10. Validate network design.

6. Configure bridges.

7. Configure modems.

8. Configure channel service unit and data service unit.

9. Configure terminal servers.

10. Configure channel bank.

11. Configure access servers.

6. Configure tape libraries.

7. Configure uninterruptable power supplies.

6. Configure a PC monitor.

7. Configure Basic Input/Output System (BIOS).

8. Install processor upgrades.

9. Configure input/ output ports.

6. Perform problem resolution.

7. Record problem resolution.

6. Establish reallocation plan.

7. Monitor naming standards.

8. Regulate network policy.

9. Maintain configuration standards.

10. Perform network hardware upgrades.

6. Configure AAA (authentication, authorization, accounting) servers. 6. Establish hardware standards. 7. Document network layout.

6. Train colleagues and end-users on network hardware.

Network Hardware Specialist

Knowledge/Skills
Presentation skills Communication skillswritten and oral Interpersonal skills Accounting (cost) Math skills Introductory Internetworking Organizational skills Ergonomics Organizational politics Time management Stress management Customer service Sales techniques Negotiating skills Typing Terms: Proof of concept

Traits/Attitudes
Flexible Team player Open minded Assertive (never give up) Learn quickly Patient Persistent Determined Positive attitude Sense of humor

Equipment/Tools/Supplies
Network protocol analyzer RMON probe PC Computer maintenance tool kit Screw driver Laptop computer Cell phone Pager Web browser Keyboard/mouse Spreadsheet software Word processing software Presentation software E-mail Personal information management system

Future Trends
Increasing competitiveness of/in industry Constant change Faster and faster technologies Decreasing prices Network-centric vs system Pure Internetworking Protocol Based Increased use of Internet Wireless technologies

DACUM Panel of Experts

Rob Haviland, Systems Engineer Cisco Systems Inc., Brookfield, WI 53005 e-mail address: rhavilan@cisco.com Chris Meyer, Network Administrator City of Appleton, Appleton, WI 54911 e-mail address: christopher.meyer@appleton.org Travis Otting, SupervisorInformation Technology Consulting Schenck & Associates, SC, Appleton, WI 54911 e-mail address: ottingt@schenckspa.com Kyle Payne, Information Systems Manager Bemiss-Jason Corp., Neenah, WI 54956

Brenda Wilz, Computer Information Systems Instructor Fox Valley Technical College, Appleton, WI 54913 Formerly Network ManagerAnchor Food Products, Inc. e-mail address: wilz@fvtc.edu

DACUM Facilitators: Shirley Adams, Instructional Systems, FVTC Maureen Donovan, Faculty Specialist, FVTC