Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
* This average is representative of all businesses within this sector. A sector with a large number of micro businesses may distort the average.
The statistical data used in this publication has been derived from information provided by the Australian Bureau of Statistics which includes: C- Data Online 2006 Census collated by State/Territory (STE) and Industry of Employment (ANZSIC06) (IND06P) & Catalogue no. 8165.0 Counts of Australian Businesses, including Entries and Exits, Jun 2003 to Jun 2007.
Where do I start?
>> Casual staff are needed for busy periods and weekends >> Ask about doing a school-based apprenticeship in retail >> A Certificate II in Retail (no prerequisites) shows your interest in customer service >> A Certificate II in specialty areas such as animal studies, auto parts interpreting, retail cosmetic services, or a short course in photography shows your interest in the stores business
Non
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2011
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Proudly supporting independent retailers with workplace relations advice workforce development assistance accredited retail training dedicated approach to raising the presence of the independent retail industry!
Kings LiquorWork
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Outlets
MARCH
2011
Inside...
EDITION 2
Around Australia - stories from the States Feature - New Store: Australias Most Environmentally Friendly Supermarket Supa IGA Longford (pictured right) Training - Online Workforce Development Works! Workplace Relations - A comprehensive breakdown of Easter/ Anzac Day trading hours Liquor Retailers Australia turn over for liquor articles
With First Impressions Resources, >> Good writing skills the Australian Retail College >> Ability to work under pressure
For more information >> Flexibility to deal with unexpected
First Impressions Resources (FIR) is a privately owned Registered Training Organisation that specialises in providing training to the retail industry, delivering a range of skill development programs to national retailers, franchise groups and independents. With Australia wide coverage, we offer innovative and flexible training solutions and delivery options to meet individual and client needs. All FIR trainers have significant retail experience and a passion for developing people which assists to ensure training is relevant and aligned to industry. Please contact First Impressions for more information. call: 1800 644 332 situations or visit: www.fir.edu.au
>> Keen to learn new skills and about products >> Tact and confidentiality >> Ability to understand regulations and work within rules >> Caring and compassionate >> Attention to detail >> A second language could be an advantage 9
Qualifications: Certificate IV Workplace Trainer and Assessor, HR Diploma, MGSM Foundation for Success, Future Leaders, Business Acumen and Negotiation Benefits: The management of Pencraft is a diverse role requiring multi-tasking and the ability to adapt to front and back of house. I enjoy the constant growth of the business and the challenges that it presents. I have enjoyed developing my marketing skills which have made it possible to build Pencraft as a brand not just a retail store or a boutique. As a relatively young business owner you always have to challenge peoples perception. I have learnt to be more creative and innovative which have been key components for me to challenge conventional thinking or even retail behaviour. Good advice I received is to never give up and always provide the best service. There is a great deal to be learnt in the simple act of serving others. Retail provides you with many life skills and the ability to adjust and adapt to all walks of life. Retail can lead you in to ownership and management of large businesses. It is a great industry to work in. Estimated salary range for this job role: $61K-$80K 10
Build your Retail Career & Grow your Retail Business General Retail & Frontline Management Tuition
www.nexusrandt.com.au
EXECUTIVE
Usually requires the Graduate Certi cate or higher quali cation in addition to signi cant industry experience
CEO Regional /Area Manager Business Owner State Manager National Manager CEO Regional/Area Manager Business Owner
MANAGEMENT
Usually requires a level of skill equal to a Diploma and at least 5 years experience
Accountant / Financial Manager Web Sales / IT Manager Loss Prevention Manager Product Specialist Lawyer
SUPERVISORY
Usually a skill level equal to a Certi cate III or IV quali cation or at least 3 years experience
Store Maintenance O cer Credit & Loan O cer Loss Prevention Supervisor IT Support Technician
ENTRY LEVEL
Usually a skill level equal to completion of at least Year 10, Certi cate I or II quali cation
ng e w orki bs involv nd jo a il s n ta o ti re a e p S om multiple occu manager of ss e acro For example th the buyer, s . st ore can be istant, st ream sh oe ndiser, sales ass r. a smallm ercha st aff super viso visual12 cleaner and
PROCURE
PRESENT
SUPPORT
SELL
DISTRIBUTE
MANAGE
RELATED SECTORS
Department Stores Discount and Variety Wholesale and Logistics
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Employers
Jaycar Electronics Group Pencraft Bridgestone Tyres Diamonds Camera, Video & Digital Kodak Express Petstock Animal Supplies Price Attack Rare Spares Teds Cameras The Body Shop ToysRUs Toyworld Tip-top
Career Information
www.aatinfo.com.au www.jobguide.deewr.gov.au www.myfuture.edu.au www.serviceskills.com.au www.serviceskillssa.com.au www.workforceinfoservice.sa.gov.au
To find out more about retail careers visit: www.retailexecutive.com.au Proudly produced by Service Skills SA 2011 PH: (08) 8362 6255 www.serviceskillssa.com.au
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SECTOR SPONSORS
COMMERCIAL PARTNER
This publication has been produced as an outcome of the Retail Executive Master Plan Project which is being proudly facilitated by Service Skills SA and part funded by the South Australian Government through the Department of Further Education, Employment, Science & Technology.
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