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spec f c sublects
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conslderable visual work has made "'ra-v redlize that .r.p.oveo I ghtrng is one way to increase worker efficiency. Th s ls borne out by research nto v sual perlormance and by productivity improvements resulting lrom lighting improvernent in offices. There are also recent examples of reduced productivity ln offices where ighting has been reduced. lf increasing illuminat on to recommended leve s is found to make visua work eas er and quicker to perform, then an economic assessment of the cost of th s method s
possible. This consists of a comparison between the costs of the lncreased llghting and the increased value of the olfice operating at a higher rate of product v ty. These typically indicate that the cost difference between adequate and inadequate ighting rnay be less than 1/2 01 1y. ot ialal ofilce cost and that the productiv ty qained through improved light ng may easlly be as much as 10 t mes this much. A significant part of the content of this publ cation is a c ose examlnat on of the relationship between ghting and productivity.
Furniture
and
Equipment
Lighting
Total
$ 110.00
of
'edLL
can lead to productiv ty osses that rnay lrcrease costs and energy use in the long run There are several methods to reduce energy use and cost
lhat can be mple.nented without red!clng llghtlng level. For some oif ces with sub-standard ighting it may, in fact, be best to ncrease I ur.ination to achieve the goal of
PRODUCTIVITY OF KEYPUNCH OPERATORS
COST ANALYSIS BASED ON TIME FEOUIREO TO PEFFORM WORK WHEN LIGHTING IS FEDUCED FFOM 150 TO 50 FOOTCANDLES,
lower total cost; that is, to have the present work load carried by fewer people, or to handle an expanding work load without having to ncrease the nurnber of peop e. Re ative to the major cost ncLrrred in office operations-the cost of people and relat ve to the second largest oifice cost-the space tself-the cost of ighting is a smal contributor. What th s breakdown means s that. il you are now emp oying a ight leve of 100 looludno e, on leorheas tas",
and believe you can save money by reducing to 50, it ls unlikely that an overall savings will be achieved. n fact, t is more ikely that such an 'economy rnove" will cost rather than save rnoney To use an ustrat on based on average cost figures, you are probab y paying about 450 Per square loot per year for e ectrlcity and amp replacernent and c eaning. Cornbined w th about 350 lor an amortized lighting insta lation cost. the approximate total cost of lght for 100 footcandles is B0o sq. ft./yr. if you were to cut your ex sting I ght level in half, you would first of a be cutt ng only the 450 portion which represents operaling cost: you would be trimming 220 from the total B0C
light cost. The impact of this reduct on on lhe $1 10 00/sq. ft./yr. total oll ce cosl is 10 trim it down to $109.78 per square foot annua y, a reduction in cost of 0.2 of 1%, with the potent a] for requirlng rnuch h gher costs to compensate ior a loss in productivity. Studies documented later in the text show that cutt no ioht has reduced p.ooucriv ty as much a" 28o.. S rppo. rnq lhal a 10oo p'oouuliv ly o-5 - e\pe ienced, the net effect is a loss: the off ce .05' .cpresc_l:19 salar e" ard wages , $91 , which a 10% product vity drop wou d increase to $99.10 to pay for the people needed to produce the same work, bringing the total to $1 17.88 sq. ft./yr., nc uding the llght ng savings. The $9.10 productiv ty loss does not account for any of the cost of additional space or equipment required to hand e the workload
reduc ng lehl nq on tasks by one'half owers prodLrcl v ty by on y 1ol., the result is counter-productive. -Lere are olL er wdv\ lo rodLce I g^' rg cost which do not require a reduct on n lighting, and these will be presented
11
cost FoR FELAiIVE SAME TOTALCOSTTOTAL NET TIME FOR WOFK OF LIGHT COST FC WORK FI /YR) 150 1.000 $ 91 00 50 1 136 103 38 1238
50 FCs produces A
LABOF
saME {$/so.
fet loss ol $11.53 per sq fi./year st!dy ol keypunch perlormance show,ad an ncreas ol 13.6o1, in the time requ red to perform
{$/sa.
the sam work when I ghling was reducd from I50 to 50 fooicandLes Using labor cosl only,
dv,q. i
ght ng cosls s tar ouiweighed by the additlona abor cost Ior a nel oss of 12.6%
0FHCE
MEASURES OF PRODUCTIVITY
The managerial factors determining job satisfactlon and productivity- such as sLoervi(ion lne wo'( qroup. iob corlptl waocs and oromolrond, OOOOrlun[teS d e *"1 \Towr lo Personle axperls T,re lealures wnich rlllLerce ""'i'...enlal producriurlv nclJoe o"ice layoul color a" leve , privdcy 'L'1ish ngs "o terroerature. l'Lr ditY a1d lig lti"rg gecar-se ot its rmoact on dn office .pu"u, I qhling ray oe lhF leasl expFnsive
C(}STS PER
1l(lUR
5l'
E
490
WAGIS- CI.IRICAt WORKIRS
U.S,
h ll I | I I I I | I I I | I
I I I I I t
o e 3i
CL
DEPI OF LABOR
(t, 4 2!o
r""a.
ot imp'ov 1q Ihe of'ce elv ro'rn erl a,oa, s qnr'rLanlly. ll cd r 1ol only elhance rhe characrer or 'nlFrior spdce, but ol
o o
li
0oo
()f
5c
'60
lo
ight ng cosls are
'65
we
'70
IO
| I I I I I I I I I I I I I I | ] ,
:f#li:r"and
,n.," ne'
Productivitv
Wh e the cosls oi I ghling are unquesl onab y rlsing. salary and wage costs are ncreasing even laster Both the greaier magntude and lhe grealer rale ol increase of ofiice abor
costs lustrated when compared direct y on a dollar sca e
and oroduLliv t\ rn o'e erpe'ierce a Sociat SeL' i y Adf i\l ation op. alrolLa'conlinuousl) n onito ed o oo-cliv t) o' erical wor ke s. producliv lv d'oooed " whe'liqhl nareve was redJced 28" o. 00 footco'd es to aoo oii'.atP v 50 loolcand.es r30 too udnoleq in drew olacecr And en p oyeFs comp di^ed o' stra 'l dno Leaoacne. durino t*c 'i' "y" *.". ' o'lowe".iqhl lever. Becou-e n a-! add t ono \tuor kar\ \tuourd have lo he nir ed to handle the wor l- oad unoe tno,eo ,ced lovc of o oo-cl vrlv
was conducted by General Eleclric wilh overa I methodo ogy overseen and validated by a dislingu shed professor, Department of Physioloqy and Biophyslcs at the University of Oklahoma Col eqe of Medlc ne. ln the study, prod uct vlty dropped 1 2% when ight evel was owered from T 50 footcandles to 50 The reduction in product vity was measured by the number of keypunch cards processed per hour. n addlt on, reactlons oi the keypunch operators to reduced ight leve s were carefullv monitored by the superv sors and questionnaires given. None of the operators was sat sfied
average performance ncreased significant y at the higher illum nat on evels with performance being lowest at 50 fc for all workers. Productive
i--od
alelv arte
the ower ight level. There were numerous comp aints of headaches and d scom{ort. The operators rated the reduced light ng as belng less
w th
salis'aclo
son el .re ha'd wr'tlen Tf'eope'dlio_ nvolved 500 employees. A study was r.ade of the effects of I ght leve on computer keyPunch operator perforrnance, a repetitive task and one which ends itself to accurate techniques of measurement. The study
greater eye discomfort, and requir ng areater effort to perform their work. lf the test had run longer than 5 weeks, it is judged that employee mora e problems would have eventually developed. The economic mpllcat ons of thls study are shown in the tab e on
page 4.
ln another study the product vlty of both older and younger exper enced c erical workers was rneasured under three levels of lllumlnation: 50. 100 and 150 fc. The cler cal task was a common office task which involved locating specific numbers on an nvoice. The
output increased by 5 percent aI10A lc and by 10 percenl at I50 fc. The older workers did nol perform as we as the younger workers, but had greater productivlty gains at higher Leve s. Analyzlng the economics ln a manner s rn lar to that on page 4, an increase from 50 to 100 lootcandles would thus result in an additional lighting cost of 350 a savings on abor cost of $4.50 lor a net savings of $4.15 per square foot per year. An increase lrom 50 to 150 lootcand es, on the basls oi the results of thls study. wou d result n a ighting cost ncrease ot 700 a abor cost savings ol $9. 12 for a net savings of $8.42 per square foot per year The suole(t vF reaulio'5 ol lhe \tuo'LPr' n thls study are shown on p. 6. Further, the reiationsh p is not lirnited to t rne rate of production, but extends to quality of work as well. n a univers ty studV of check ver f cation as miqhl be done n a bank, there was a measurab y ower rate of error with 100 footcandles ve-. Lr , 50 TFe la.,k involvpd -dl! h -q the amount on handwritten checks with the amount on a tape-written Listlng with noting those that did not rnatch.
5.
Use non-un lorm ighting y/hen pract ca. Depend fg upon roorn ayout and tasks. operat ng cost reductions between 10% and 409'" can be achieved Not app cab e io h gh d ens ty work areas Provide flexib lity n sw lch ng uniform ce ng patterns of lumina r-^s to achieve non n form ight ng r-osults n the space. This perm ls changes lo be made n desk ocations and work layoLrl wilhout expens ve relocatlon of
L-r
lghtlng lixlures
Far Existing Lighling Systems 6. Use Watt-Miser or Walt fuliser I red!ced wattage 1 uorescent amps for a 14% reduct on in energy costs and a 109; reduct on n operat ng costs compared with slandard amps. F xture clean ng at the time oi group re amping will usua y ncrease eff ciency enough to compensate for the reduced ight output of slandard Watt N,4isers There s neg gib e lghl reductlon with Watt Mis-.r ll 7 Use gro!p relamplng to Teduce abor costs by about 80e;, total ghling operat ng costs by about 5:!. Use standard lile incandescent amps of the next ower waitage to replace lhe less effic enl long-life arnps The hlgher an-rp cost s moTe than offset by the reduced energy use lor a total operat ng cosl reduction of 10-259i. Use PAF or E iptica Refector(ER) lamps of about one-ha i the wattage to rep ace rel eclor f ood lamps in deep bafiled downlighls .e . 75-watt PAB38 or ER30 replaclng 150-wall R40 ilood: T 50-watt PAR38 or 1 20-wati ER40 replacll,]g 300-watt 300R f oodi 50-watt ER30 rep acing 75 walt R flood. Th s g ves about equal ghl Jrorn downlighls wih qrooved or bafiled openincts at an operat ng cost reduction ranging irom
One of
many.f'.-. op-.r:t o.5 recefl ! s!rveyec t. an. !ze mporta.l5ee.o tasks afd ielernr .e e!els ol !m nal on .eed-ad for ltrem A good .ofielal or was lou.d w th the ES reco rrm.nde.l eve l
Persona preferences, wh e subjeclive are an add t ona ind cator ol I ght ng needs. Light ng preference studies n E!rope sho\,\red most peop e preferred about 200 footcand es when the ighl ng was good q!al ty Another European study showed that most people n an ofl ce situation fe t that I ght nq was the rirost mportant among the severa env ronmenta factors
!e,r
cLERTCAL WORKEFS FEACTTONS TO L GHTINC LEVELS
l-ighting Preferences
t_L{_t M I
REDUCTION Today t s not necessaT y trle lhat the o'', ^ .. o o o' g'lr ^g by redLrc ng the a.nount ol ghting
BecaLrse of many advances n amp and f xture des gn s, and in lighting techn qLres signiiicant econom es cen be gained in operat nq costs and energV
35',: lo
609b
'l
10
Use lower watiage reflector amps to replace standard incandescent bu bs in non rellector down ghts or open sockets where down ight ng s
1p6d6d
o ,.0-^a tq20
opd rgd
100-watt standard bu b Th s can mean an operat nq cost reduct on oi approx rnale y 309:. (Reduction percentages are based on electr city @ 4e per KWHFi relamp ng labor cost of $2 50 per amp Jor spoi rep acement: 3000 hours of operationiyr. and net lamp pr ces ) Add I ona cost saving rnelhods w be deta led n lhe secl on on lighting systerns p an n ing and mainlenance
.r:ca worker5 n the s1!dy d.scr bed on p 5 were ask-pd 1o rale the lhree rghl ng coni t o.s !nder wn ch they worked 50 I00 .nn I50 lootcand es o. a sca e ra'rq .q belvee. oparo! le cond I o.3 oi the eilorl lhey le I was expendea n do .rt the v s!al work nvo ved Tlre res! ts slrowea mprovemerl w lir ' .rhl no eve ncrea:e for a workers bL1 s qf i c:Lnt ! firore w th ol.ler !orker:
6
ser I amps and Max t\y' ser ll ba asts) to reduce operating costs by (Watt
N,
th
ae
d1das
N,4ax -N,4iser
I
A NOTE ON ENERGY
The energy consumed for use in lighting constrlutes about 5% of a lenergy used in the u.S. and is primarily generated by coa. a relatively p ent lul resource, p us some hyd ro and nuclear-generated eleclricity. Comparat vely litt e of the cr tical fue --raru'dl gds o. lre o is used to generate eleclric ly, and national policv now .a s for easrrg lh s oLt as soon as practical. Additionally, the heat irom a lighting system usual y supplies a signiiicant amount oi an office building's healing requirernents, reducing the use of fuel (generally, the crilical oil and gas) in ts heat ng system.
The oifice environment exists on y to assist in accomp ish ng the tasks of off ce workers and there are many variables which can either maxim ze or minimize the product vity oi off ce workers. One oithese s I qhtlnq L ghting which s effective y used as a stimulus can mean . fewer see ng errors . no discorrfort lrom excessive
IN SUMMARY .
..
anore pleasant surroLrndings pro onged productive see ng . . and the results of these can mean:
. . . . . . . . .
right n ess
.less
better q uallty work less em ployee turnover . . wh ch n turn. rneans greater off ce product vity System des gn ng to reduce power
used for illLrmination begins w th an Lrnderstandinq of the cornplex subiect of seeing task. ight ng qua ity and visual perception by the worker. all covered n the fo low ng section.
need lor quant ty of light are the difficu ty of the task and its mPortance Tasr oifl c u ty iq .rlo\l allF.led b\ contrast and slze of detail. To have contrast. the deta I of a see ng task must differ in luminance or in color lrom its background; when contrast is greatest,
dilficult they are to see and to how critical they are to the office operat on
-ta-od d<. can b. dava oped lo ligLI .o pract ce which relate to overa I office productivity. Here are illur.inal on levels on tasks as recommended in the ''Arnerlcan National Standard Practice for Off ce Lighting sponsored and pub ished by the lllurninating Eng neering Society of North Amerlca.
n applying the recomrnended levels of mination, three m portant considerations are necessarY: I The level s a minimurn on the task. Wilh unilorm llghting. illu mlnation
lu
ol prp*r rs do drrk.rrd col6rs. Id.rt;licrtion t:!tr !l$ b. ob' th{ un: oi a Br}ored blrd r.rosr lllr ioD
oi ilBd.q !l arir aaxir,-'l dnsrs$ tlwld lx k.,, to xloi,l ihlr u$ are lik.lt to li.k ottd(ii! dlrd hare Lisl,t ri!t; ol .olor a,e su{rcienl lor ot irnrs od ,iecd noi al!
falls ofi near wal s and in the corners. Proper lixture ocat on wil m n m ze this eflect (see Page I3) L ght eve will also dimin sh due to grad!al dirt accurnulat on on f xtures and amPS and normal lamp lighl depreciation This wil be
To
usrrate the eflect oi contrast on lhe abi ilv 1o see. th s block or type s shaae'i at one edqe to srmu ate the effects ol poor q!alilv ol characters (, e poor oilice machine copies the rlrth carbon copy of a bus ness torrn. a worn-orl r bbo. n the tvpewr ter penciled longhand an.i shonhand .oles
2.
minimized w th ProPer rnalntenance (see Page I B) The leve is in Equ valent SPhere L rm ndlon tor ',-l Papcr .ec ^q tasks (ESl) ESI s a way of restating tne leve of
visib lity. ln other words, it s a qualitative as wel as quantltative measure. taklng nto accounl both the specular (mlrror ike) reflections and the amount of light on the task. The lghting quality wh ch s the reference for ESI ls that of an indirectlY lighted he.nisphere putting Light on the task Since ofJice interiors are not hem spherica , the ESI lootcandLes wil almost alwaYS differ from actual footcandles. A more detailed exp anation of ES appears Jater in this booklet 3. Aging also reduces transm ss on of I ght through the lens and oPtical humors of the eye, reducing v slbil ty of the task. Most research findings on which standards are based are conducted with co lege age subjects. lf your work force is predominant y older. a light level somewhat higher than normal y recommended should be deslgned into the system
n the size of characters for both set type and handwr t ng. there is cons derabJe varlatlon. Aga n. as size increases v slb I ty lncreases
dies in dicate the d es irability .12-point tyPe for of this read in g over lo ng co ntin uo u s periods of tlme.
St
u
A^ioraor-e
polnt
is
l0
tdnoa d \patd P /6
Apart from the effects of contrast and size on seeing ability, the mportance of the task shou d be consldered when determ ning ighting levels: this has to do wlth the speed and accuracy of task performance lf an error s rnade n a cornpLrter operatlon. for example it could be multipl ed Severa times over The consequence of a rnlss ng digit or misplaced decimal po nt ln an insurance off ce can make a difference of ihorrsands ol do ars.
NOTES a Equrralenl sphe.e illul|llnatia. the level ol sphere !m nalion wh ch wo! d prod!ce 13sk !sb ly e.tuvaenl to thal prod!ced bv a speclc Lght'q envro'me'l See beow b M n m!m on the task al anv I me tor volnq adr ts w th normal and 'Jetl_'r than 2lr/3ll
c Footcan.ltes as .neas!r-ad w lh a ahl meler lralher llra. ES d Co.lro ab e (d mmerJ e Brl no ess than 20 Dercent ol !minat o. . adlacent nreas
TASK EXAMPLES
These photos illustrate spec fic off ce tasks, w th the ight evel recommended.
The secretartr s do ng producl oi work in which the ab i1y 10 see and easi y al day long becomes mportanl lo the lotal 01t ce
q! ck
Jr
'HIa Tyrre is a distinctjve sais-3irii id..l for inv!ices, pplr.:troi< whe,! Loldnes' is dE' r!d rldble rn a Puerto
100 ic
l
:n0'
Drail r!l is o.e ot lhe mosl cr iical and d tfic!11 see fq tasks c:r s lor the h ohest leve s ot quallly llght ng
in the
o11ce
somanvmisbeks?
dd'a ]r'Ii {rloir a.ni+
b ytur
1d lois
Fo!r eve s ()1 diff c! ty lor lasks comrnon y lounr:l n offices The correspond recommeide.j evels are shown Thc typ ng prov des a reierence
f!l
n exam n no prooi sheels bejorc pr nt nq. tlre aavert ser agency or pri.l shop mt]sl search for m nlle l aws srch as broken el1ers spots and co or d slorl o 200 ioolcand es oi good co or qta ly gh1 is recommended
Af erample oi
paper over the
th,a d iJ
crll
conlrast greal
THE TOTAL VISUAL ENVIRONMENT: HOW QUALITY OF LIGHT AFFECTS THE WORKER The qual ty of ight s the sum of ight
d
ng
slr bution. fixture location and the character of the ght reflect ng surfaces. t w determlne visLlal comlort, task v sibil ty and the aesthetic appeal of the ofiice. The eye. like a carnera ls coanposed of sensors and mechanisms. The eyel d is open almost continuously dur ng our wak ng hours. The retina senses rru tip e images contlnuous y ln time and the images are transmltted by the opt c nerve to the bra n where oblects d o pe aiveo l_e o O v1o L..o^ tlnLrous y, ike the F stop of a camera, to requ ate the amount of I ght adrn tted to stirrulate the photoreceptors rods and cones oi ihe ret na. And the lens operates to focus for dlstance w thin the iield of view. The better the brightness balance n the env ronment. the fewer adiustments
s a aboratory source that s conslstent and eas Ly repeatable-it s not an ldeal I ghting system for a room. t provides a standard cor.par son w th the veiling ref ect ons from fixtures n an actLral office. n the above example, the task s as v slble under 100 footcandles with a fixture ref ecting in it as lt wou d be under 20 footcandles ot sPhere lu mination. A qulck ook at the geornetry of these mirror ike image reilections shows that the Iocatlon of f xtures. task surface dnd e\ o I. mporla-l lo oa . o_ nq fo optim u m ES For years. ighting designers have known to avoid locating lixtures n the 'ofiending zone" that area of the cei ing defined by project ng the reflected v ewing ang e of the task (See pq T I ) But without a measurement technique. the degree of lrrprovement ga ned was largely
guesswork Now. ES suPPl esthe n ed,Lro ol , "ib,r I lo.,' due lo .ail 'o refLections lt has shown. that non uniform. task oriented ght ng can be very eflective. that the w de y accepted
uniform I ghting technlque can cause great var ation n ES among work stations, and that ihe bal wlng and po ariz nq tyPes ol d str bui on can be etfect ve if applied ProPerlY. Theuse ol ESI-both to measure ight in exist ng nstallat ons and to predict lght ng quality in designs under
rkepyeisreqLtao onaLa l ca uo O qhLnes. O 116 on e DpLAAo' , oa .i'iat a'." dL'c L'1e pl'rr' e d^o clilator musc es for the pup lto work
excessivelY.
The lop phoiograplr shows a sma br ghl n reci y n lhe otfend nq zone
so!rce
The mlddte pholograph shows lhe lask !nrrnated by a sphere so!rce. wh ch wou d prod!ce sor'F briqhlness n the olle.dlng zone The botlom
pholograph ustrates the e(lecl ol ilirl directed al penc ste.ographic.oles irom lavorab e angles oiher than the ottend .q zonF I e the m rror angle at wh ch thllng equlpmenr can ref ecl as a brighl mage on the lask)
ril" o'ol
l'
technique in analyz ng the r lghtlng needs since ES aaay or may not be appropriate to cons der in a glven see ng s tuat on.
equivalent sphere
um nat on decreases
predicting I ghting qual ty as it relates to veillng ref ecl on. What the lorm ula does s to modify the nLlmber of actual footcandles according to the character istlcs ol I ght on the task So, for exampJe, a typical recessed I uoresc-ont ighting fixture delivering I00 actual footcandles may deliver as few as 2O footcandles ES at sorae ocat ons a.rd as much as T 20 footcandles ESI at
ESI Equiva ent SPhere I lumination is a relatively new concePt wh cll provides a means for meas'.lring and
Ly depending on whether a iixtLrre s reflected ln the task at the location rneasuTed A sphere source (actua ly a uniforra y brlght hemisPhere Placed over the task) is the standard lght source against which rea office spaces are measured for task vlsibiLity The sphere
others-pr mar
TO
/
Potential Glare Sources
,/Ollending
r----7
-- 60 - 80% Rellectan ce
U-U r/
25 - 450/o Reflectance
20-95%
Refleclance
'
rrtirfsN.lat o. orllr-- k rl ol sirhere so!,ce !se!l n llrf aboralor! io !ni fale laiks lo'
nEFLECTANCES 80/50,'20
L(IMlNAIRES LENGTHWISE
L
I IJMINALFES CROSSW]SE
i0 0
13
160
A2 75
100
68 6.1 63 70 65 63 61 72 66 63 62 61 67 64 62 61 67 65 63 62
71
r30
16.0
7A
Light distr bution and reflectances of surfaces within the room determine lhe briqhtnesses of the surface
2A
30
4A
71 66 64 72 66 63 61
T3
74 68 65 7a 68 65 62
76 69 65 62
61
20 30
.10
60
2A
79 72 6a 6s 79 72 67 63 62 67 63 61 73 67 62 60 69 64 61 60
70 {i6
66 64
67 64 76 68 64 61 78 65 62 60 70 65 62 60 6a 63 61 60
65 79 70 65 62
AO
8l
74
69 65 63
73 67 64 62
74
30 60 80 30 40 60 80 40 60 80 100
67 63
61
59
69 64 62
75
68 64 62
6l
66 62 60
T3
6a 64 61 60
67 64 62
61
70 65 62 61 68 64 62 61
69 64
61
T1
69 65 62 61
68 64 63 62
67 62 60 69 64 62 60
65 62 60
The VlsLral Comiorl Probabi ily syslem produces rat ngs lor ghling equipment according to a iiil!re s potenl allor producing g are A i xture wi ord nar ly nol be a problem n a room where il has a VCP ot 70 or
Direct Glare As lt Alfects Visual Comlort D rp( I glar e con F. . as ls ia-e e .ogests, directly from a light source with n the norrnal f eld of v ew Because oi the width ol periphera vision and the norma movement of the eye. we see a great deal of our surroundings including light iixtures and windows. The dlscomfort effect of bright fixtures is not a harsh or obvlous gLare, but is a general sensat on ol too much brightness i.nposlng itsetf on the eyes during a day's work. lt is often expressed as a complaint ol too much light." But the problem s one of poor lqhtina qua ity, not excessive light ng q-anl ly lt s rr -di PCLeo I ohl. roming from excessive y bright fixtures or windows that are not proper y shielded for normal ang es of view, that I ght the eyes direct y as wel as the seelng task. The resultlng discomfort and d stract on can take its toll on productiv ty. General y, the gu de for protectlng the eyes frorn dlrect glare of I ghl fixtures s to prov de shielding within a zone of 45'from the hor zontal. This is relerred to as the qlare zone "
will be.
vi.Jal d s o-nlort oan e'u I ldca ly. there shou d be a maximurn 3 to 1 rat o between the task and near darker surfaces: dark desk tops are frequent y used wh ch are 10 ti.nes darker than the white piece of paper on it, and wl frequently cause vision fatlgue or dlsco.nfort. ln genera , lt is recom mended that the background be sl ghtly darker than the task; th s means that a very ight desk top can also be unco.n lortab e. Brightness ratio also applles to the surlaces in the rest of the roorn. such as walls. f oor and furn ture, with a maximur. of 5 to 1 between the task and these more remote surfaces.
I
lI
I I I
Lighting Techniques
MAXI MIZING VISUAL COMFORT A method lor assess ng v sual comfortwhich takes into acco!nt iixture bright ness at differenl anqles of view, fixture s ze, room size, fixture mount nq height, illumination evel and room sLrrface reflectances is known as Visual Comfort Probability (VCP). These condit ons are applied to a series of comp ex ca culations based on extens ve research. The result is a table for a ighting fjxture that shows the VCP number according to room dimens ons, such as the one on the opposite page. A major iixture manufacturers have VCP tables available for f uorescent llghting equ pment. W th these no calc r at o^\ d o 'ece-sar\ only 'i^ding the VCP number n the table lor a particular roorr size The target is a VCP of 70 or higher. While the 70 does not guarantee that no one will be !ncomfortable, go ng we lbelow 70 usually results in some compiaint of excessive brightness. VCP ls approved by the llluminating Engineering Society for evaluat ng glare of a proposed lightng syslern before it is instal ed.
A part cu arly low br ghtness Iixt! re creaies th s effect by controll ng the direclion shaped a uminLrm rel ectors The VCP is 84
of
MINIMIZING VEILING
REFLECTIONS
f ght from any source is reflected in the task as an i.nage, the contrast of the task wlllprobably be reduced. Look for a flxture at the mirror angle of v ew ng to determine whether veil ng reflections wil be a prob ern. ln fact, use a rnirror at the work locat on, lookinq into lt at the normal v ewing angle to see whether t ref ects a f xture or window. These techniques wil minimlze such ve ling reflections: . Use low gloss paper, inks and ball-point pens instead of g ossy paper and pencils. . lf work positions are f xed. put lighting onLy over the working edge of the desk and/or beyond the ends ol the desk. This can be particular y appropriate n pr vate olf ces . Where uniforrn ight ng is used. orient viewing paralle to, and work positions in between. rows of luminaires ln the qeneral office or drafting room (unless the drafting boards are tilted steeply. n which case there shoLrld be no veiling ref ection prob em) .
clstorn des oned !nit provides llght from a most perlecl ocat ons tor m
.,tj,!i--F.r*,rrr.
: n mizing
we
ba anced v sLra i e d
lf the above suggest ons are impractical, cons der general I ghting w th bat'wing or polar zing
dislnbut on.
Use ES data lrom a consu tant or iixture rnanufacturer for a proposed I ahtinq ayout.
13
I
)
accoJnr compass orie-tatio.. bJild ng overhangs, window depth, and the need for blinds, shades, drapes, or reduced light-transmission glazing.
to.45
160
(120)
17 4
(162)
4lamp 2 ft. x 4Jt lluorescenl lroifers s shown for an oliice. The numbers shown are footcand es, with ESI valles n
A non uniiorm ayoul ol
142 (152)
14
High-low bal asts for fluorescent lamps are presently available that permit operation at fu I or one-half wattage and ght output. Th s glves a high degree of flexib ity to a non-unlform lighting arrangement and eliminates the appeardnce proo e'n- wilh larrps being turned off or removed. Localized task light ng built into the work station is current y attracting a great deal oi interest. There are advantages of reduced energy !se in being able to reduce the general il umination but potential d sadvantages in creating severe shadows and reflections on the work. Several furniture .nanutactJ.crc are c --ently developi-g such approaches but, at this time, the techn que must be chosen wlth great care since there has been so ittle experience with it. Addlng wall wash and focal Point lighting to task I ght ng (especially in the private office) is helpfu ln maintaining a comfortable brightness balance and lnterestlng surroundings.
the wall lighting to be planned for enough illumination to balance brightness. qe ecrive'll-'ii-atior of wa l- lighting a single wall, for example, to raise its brightness in relat on to other room surfaces-can be used to create dramatic effect and a polnt of visual focus. t can also serve a functional effect ln illuminating a display wal oJl etin board or engineer'^g -.tr.rc tional chalk board. When used in coniunction wjth non uniform lighting, wali lighting can prevent lrnbalance of brightness and its resulting visual d scomfort. at the same tirne produc nq a much better look ng space. For good results with wall ighting, it is particularly irnportant to deslgn the brackets, corn ces, etc., with proportions which will nsure good effic ency and reasonable d stribution of il um nation on the surfaces to be ighted. Electrlfied track on (or recessed into) the ceiling uses adjustable ncandescent spot and llood amps, that results in very ilexible accent and wal -wash llghting.
,
t'
proper brightness ratios s perimeter wall ghting wlth a syste.. designed for the purpose. General lighting equipment can also light the walls adequately if the ends of ight fixture rows are 6-- to 12 ' from the wa and if the nearest row paralLed to the wall is 12-- to 30 away. Wall color and fin sh a so affect lighting balance, with or w thout perimeter I ahtinq. The use of wall lighting can glve the room designer more freedorn in selecting -ate ro,- and I nisre". For examp e. darker wall coverings, wood pane ing or paint can be used ln a roorn without unfavorab y affecting brightness ratlo. Conversely. knowledge oi the reflectances of room surfaces permits
wa ior
When overhead li3hting is restr cted to j!sl the lask area. the remalnder of ihe room cou d become too dark lor visual comiort Fluoresceni I ght ng beh nd lhe cornice board ghls the wa more effeciive y and al less cosl than cont nuing the overhead ichlinq 15
n overall lighting design, aesthetic considerations can be fully as important as tech" cal consider ations in acl- eving an end result which wlll optimize worker performance. Lighting has the potential
for enhancing the visual appeal of spaces because of lts ability to render form, texture and color in a variety of ways. Light can work ior or against you. t can heighten or wash out texture. lt
can beautify form or distort it. lf the lighting is thoughttully and creatively planned, interior spaces can be more pleasant, interesting places to work and vis t.
A serles
When appearance is a primary consideration, the preferred fixture types often include incandescent spots, f luorescent downlighting, uplighting, recessed modular cei ing fixtures such as the increasingly popu ar 5- x 5 coffered designs whjch serve to break up arge expanses ol flat ceiling and give a sense of human scale to large offices.
lhe most popu ar for the off ce and is ava lab e as either a 4 foot lamp or a 2-io01, U-shaped amp. The lour loot amp s ava able in these opt onsl I Sl"1da d ve sro'r l\/a 1 ghle' 2. Watt-Miser 35 waits instead oi 40. ght o!tpr.rt reduced n same proport on. avai able rn variety of colors. 3. Walt-M ser ll-35 watts instead of 40, ght output about the same as l\,4ainlighter, available in Lite White color on y (sarne appearance as Coo White). 4. Staybr ght hiqher liqht output through lile, sllght y h gher wattage than Ny'a nlighter. The U-shaped amp s in 3s/s"- or 6'-leg space versions, and is more efl cient than a pair of 20-watt flr.rorescents. Eight-loot Slim lne lamps are also iound in office use and are also aval able in Watt-Miser and Watt-Miser ll versions. The cho ce of f uorescent amp co or nvolves these factors: efficiency, colorrendering propert es and atraosphere or type of wh teness crealedbythe amps. The most appropr ate co ors of fluorescent amps for off ces are 1. Coo Wh te: Most wide y Lrsed, h gh eff ciency. cool type atmosphere. can be used for rnost work ng
De !xe Cool White Exce lent color rendeflnq: 30o/. lower elficiency ihan coo wh tei for best appearnce of peop e and furnishings Warm Wh te: Widely used: h gh eflic ency. warm atrnosphere. can be used for most working offices
5.
whitei for recept on ar--as. ounges. cafeterias. etc Chroma.50: Exce entcoor very coo atmosphere. s mLr ates actra day ght same effic ency as de Lrxe co ors: use where co or
incandescent amps can be used very effect ve y for h gh ightlng features n lhe
o{f ce and for ighting non work ng areas The ER (el ptica ref ector) ncandescent lamps w I prodirce the same Lghl o!tput n baff ed down lghls as do convent onal ref ector amps of twice the watlage.
I r,-.,dl,o.
advertis ng or print ng concerns Slrong laaap colors generally sho!ld not be used because they d stort co ors
and prov de no particular seeing benef t
-p.'
...
i.
are reduced wattage lamps for replacement of 40 watt rapid start and Bioot Sl rnllne ar.ps. The wattage reduct on ranges from about T 0')i, to 20% respectively for those arnps (depending on f xture type) and s accompan ed by a red!ctron in ight output. sl ghtly less than the redLrct on in wattage When coLrpled with a good marntenance program. the use of Watt Vllser lamps can rnean a large reduct on in operat ng costs with no reduction n I ght output (See p. 19)
are start ng to see use n sorne ofi ce spaces because ol their very hlgh umens per watt efficlency 3591, higher for the 150-watt Lucalox versus standard 40 watt fluorescents This can trans ate to a 10''; to 25'rl, ower operat ng cost. depending on el--ctrical energy rates A
prereqLr site lo the use oi LLrcalox light ng is the se ection oi room co ors under the very waTm color of this source. For down ight ng. Lucalox s over 400!! more .,,i i^-l .h-n i-, d.da<. a-r .r.n I rr ng
lo
50
_o
75 o\^a
opa dr nq, o
are only about one-fourth as eff cient as standard f uorescent amps and cannot econom cal y provide the levels requ red
White Exce lent ke incandescent arnps): 309'o ower eff c ency than warrn
De Lrxe Warm
color
shou d never be used over desks. because it can create d sturb ng shadows and ref ections. However
maintenance costl. Manufacturers iterature will nd cate the des gn orientat on of thelr various lixtures. The east costly lighting system wi lgenerally be the most eflicient one: for this reason operating costs rnust be exarnined for a cornplete picture of costs.
relocat on (rnodular. p ug-in unlts), h gh eff c ency lor east number oi un ts and east energy use. heat transfer capabilities (for coordinat on
ef'ec t thdn e\penoit rJps ro f!tures amps and electriclty. Because vlsual comfort and visibi ity so strong y inf uence productivity-or ack of it they are by far the rnalor determinants of overall cost efJic ency in the offlce The best design, of course, is the one that meets visual cr teria at the lowest overall cost.
other
MAINTENANCE
The light ng syster| should be able to
perform ts function of prov d ng adequate ight at minimur| cost through ts year to-year operation. W thout a
prograrn of maintenance, the I ght ng system will deprec ate to the po nt where t could be de iver ng as I tt e as one-half the origina li9ht, due to dirt, amp deprec ation and burn-outs not prornpt
rep aced.
y
should neither be too t ght (mak ng removal dlfiicu t) nor too loose (poss bly caus ng breakage).
The perlormance al4O walt I !orescent i?mps thr.r!!lh the r ie s represenled by the monal ty cirrve at eil. show ng lhe nLrmber of burnouls 1o be expecled n a Large qroup ol !amps and lhe deprec at on c!rve al r ghl show ng the reducl oi n Lghi Group re amp n9 sho!ld be perrormed berore b!rnouts an.l ght
oop,a o,or \o
F
ff
^n
100 90
z c
F
UJ
.o 5l)
\\
z
O
fr60
z lr,/
2
UJ
80
l /u =_^
60
(.)
cc 5U
4A
30
-r,
80%
I00".,"
PERCENT RATED LIFE
The cost of light can be reduced signiflcantLy by better ighting maintenance. Group relarnpinq can mean an mrnediate reduct on in labor costs of between 1/5th and 1/l0th the cost-per larnP for rePlacement ol ind vidua amPs at b!rn-out This is because the t me needed for someone to replace a sing e lamP s much greater than that invo ved ior each lamp in an orqan zed rePLacement of all the amps at one tirne, whether functionlng or not. The rnost econom ca tirne to re amp can be Predicted on the basis or the known rate of burn
costs to be reduced without redLlcing light leveis. Group relamping with Watt-N'4iser amps can prov de even more light with substantjal operatlng cost reduction Both Walt-tViser and Watt-Miser ll amps are available ln four-foot Rapid Start, Slir.line, High Output and Power Groove deslgns A computer Proqram has been aleveloped that can determlne the most econom cal group re arnp ng nterval for the office owner or manager t s based on al the Pertinent varlab es labor costs lamp cost lamP Ilfe burninq hours. etc The Program is aval ab e through any GE Lamp oll ce (see outslde back cover)
C lea nin g S gnificant ight losses will result from di( accurnulat on on lamps, ref ectors and sh e d ng materials f regu ar clean ng is not done. Even in very clean situations where there is I ttle dirt n the neighborhood and the air systern uses flltering light output can drop by 5 o',, per year. n dirt er s tuatlons muchgreater losses can occur Cleanlng s usually needed no more than once a Year no less than once every three years Slnce group re amp ng s often most economical n offlces every three years. thls could co ncide with c eaning and reduce the labor cost
oLl, dl d ce la
groLrp of
the reduced ight oLltput experienced with Walt-Miser fluorescenl lam ps; pern'ritting
.tl
-:
The2
.:-
modL
b,! il liri!res.oordifate we wthtrc5 !!5 es llre re!r.55 a1 the per nret-ar of rt.c firt!re
! i!a conrf.n
oilices
of extreme importance,
because of rnanagement s investment a the performance of people who work there Even though lighting n an ex sting environment may seem adeqLtate. new ight ng that provides sulfic ent um nation of good qua ity w olten stimu ale mprovements in empioyee perforrnance wOrth far more than the cost of the systelrt. The general off ce can be tho!ght ol as a prodLrct on area Jor the process ng of paper. And, as such shou d have ictht nA des qned to make that prodLlct on as efficient as
Poss ib le.
.!l
.1,44 oI v o!.r lfe work eno!!h sp I s o!!r .1o the a : e at I chr t.r tre tralf.lhe e l.l.reover nj.rr..r.r lamp il.wr ot i! tj r,rr ah1
st:l !f:
bLrl
h rti !f J..n. qhl ntr : !e.ppro:.h I ghts the !ro.r ir!rfr.c:i lfjr lhe ea:t..sl. afl pcrm tj chir,. r-4r.lr th. t.rl, I..r na._! !o!r.-ps LA.l!.r f.r ifrrlrors .rri ser.r-p ret eft !.s t . e:lie.i e lj.fo.i br qhlf.ss rh.l ! ! !La ,r ..rmfo.trb e {lrLrf rhe ..r rr.] s.r'Tir.e rff.r.ra.ce! h.!e l,--:
&'=.,
:
,.1
20
';;
Recessed 4-1ool il!oresceni iroffers with pr smat c pane s have become tiie rnosl pop!lar approach to orf ce light ng beca!se of the h gh efficjency and long te of the 40 watt f !orescent amP and the h qh e11 c ency ol lhe pr snrat c pane Care m!st tre taken. however lo select panels lhat .jo noi prod!ce d sconrJort I are (U se VCP cr teria in selecting i
rrorCertore ceenergyconsumptonwilhoulred!cn!lgh1.35watt!\rattMserMampsrepace'istandard40 tn. ncreased to nrake !p for the redL'ed qhl o!tp!1 olthe walt N'4 ser ng I rtr;" "v" " re.ltrced s g nir canl v when t was !ro!p reLanrp-''l w rh W'tt N'l ser were bu d;9 o" th "s "un roi"r
wstr arnps and the
"p"tuil"q.".t"
The ow brlghtness oi parabo c wedge louvers deemphas zes the ce ng The drapes are ttghted from a pocket w th ll!ores.eni amps.
Whprpt edccl
. nal\eOlo.d_ion.
ighting equ prnent can be positioned \^here I will produce n-ore rluri-dtroon the desk top than eisewhere in the room. Ve(ical surfaces should not be neglected, however, slnce they can becorne dark and vlsLlally uncomfortable w th non-symmetrical ighting. Environmental I ghting techniques can create a more p eas ng visual surrounding as wel as a more comfortable one. L ghting for the desk should genera y be centered over the occupant's head, rather than over the decl. -o lhar ligh' .o ir.e el e.t on. r the seeing task are minimized. ncandescent downlights shou d not be used over a working area, because they
produce harsh shadows and br ght
A .emode ed des gners oflice w th ex st ng l!!orescent ghtirg and track-mo!nted spotighling on lhe ce nq well above the open woocl bailles thal concealthem irom norma v ew
Belighlin!l of a h gh ce ng otf ce w th a suspended woo{j jramed gr d ol parabo c wedle ouver Keepi.g a space between the gr d a.d rhe wal s a lows th-. amps above to sp il ghl ofro rhe wat s
Il!oresceit ceil n9 pane ghls on y the work area but lhe rema nder oi tlre room keeps a corniorlab e trrioht.ess wilh wa !rn nat on
Tlre
'
d q'.
ror-.,-,
q. r'a t.o.
Open bollom parabolic a uminum ref ectors in 2 by 2 recessed !n ts present a ow br girtness al norma v e!! ng afg es ror a ow key gh1 ng efiect Two Mod
A highly
eiieclive .thling nsta alion ihat puts ght on the desk iron-ran nconspic!o!s dark ouver f Lrorescent unit ocated over lhe occ!pant s
n.andes.ent wal washers
edge or the desk. L ghi is also provided on vert cal sLrfaces lrom
plpd.dnl I ansilio'f or build 'g e'te or lo nter or, or the reverse, both day and ght. lt can be hazardous to enter the lighted building obby with eyes adapted to several thousand footcandles of daylight. Or it may be pa nfu to eave a dim. dinoy buildinq obby and encounter bright su nshine with eyes that are dark-adapted.
n
gloon'r of a poorly
(Above) Luca ox . arnDs Droduce qht at abo!t one f fth the operaling cosl ol ncandescenl .lL e lo the r mrch !realer efi c ency a.n nrLrch longer I Ie Here 400 watt Llca or s !sed
Warnr delLrxe merc!ry vapor amps create a p easing cosl lo abo!t one third llrat
atmosphere n th s lobby recept o. area and r-.dLrce operating oi nca.descenl The 4Q0-walt amp
23
.:
___ -
--
-*::'
,4,
themadequatelyvsbe. Corridor ght ng shou d be keyed" to the off ces served. The br ghtness of the walls, ce I ng, and f oor are important in the re at onsh p of office to corr dor brightness. Wall ighting makes corr dors brighter, and gives a cheerfu . spac ous feel ncl
-.\qq'
work areas lo avo d suddcn changes n br ghiness on the vert ca 5!rja.es wh ch are mosl prom nenl n the ileld ol!iew
.3
rt
(Above) A ser es 01 we sh c dea PAF amps gra.es the textured wall lor ellec1 b!t a so qhls th-. sta rs for qood v s b tY ol the sleps
(F ghl) A dramat c eileci s somel mes applop. at-. and thesc PAB .lown qlrls .reate f(erest nar patlcrns on thc 1oo.
., ]-..:,!
l-i{iiifl!NG FDn
e
fi
h,l
F E H trtir:
iE fn O O
lruii
Visua tasks in conference Tooms can vary from casual (eye contact with meet ng partic pants) to demanding (prolonged design conferences). Other tasks encountered inc ude v sual presentations, charts, product d splays and sildes or movies. Flex b ty in light ng can great y
v sual
e,peoile (o^tprerco room fu ( I on. Higher leve s of comfortable illurn nalion are conducive to a stimulat ng atmosphere and alertness on the part of ndividuals participat ng. Lower evels of controlled ighting are needed, however
when sl des and rnovies are shown.
F exib e ghllng was deve oped tor th s board room tlral invo ve. overhead f uorescent ght ng both oi the cove and above the lolvers. down ght ng above lhe o!vers and wall llqlrt ng virtua an-v ght ng s tuat on can be mel willr comb nalions of these
-!
r "berore photograph oi a conierence roorn thted w th recesscd fL!orescent on v (iop) then the re ghl ig that uses parabo ic wcdge o!ver s!sp-'nded be ow rluorescent amps and 75 walt Cool Beani PAR L amps lhat direct Light throLrgh the o!vers {Cool Beanr rcnioves mosl ol the he:t Irom the ght ol th s ampr Flroresccnt !h1in! (cent-',) is tor genera !ser down ght ng lbotloml for proieLtea v s!a aids Trre f !orescent amps 3r-. sw lclled n steps and thc down !hl!i are on a dimnrer to co.tro the eve oi ll!rn nat on
25
r'
rt
Two-ieet by fo!r ieel recessed lrofiers w lh forr 40 watl ft!orescent amps ighi tlre drafting area Note fewer lixr!res are lsed I the ess cr t ca reiere..-..rea
y ow brlqhtness !m nation.
ff:,:'-
. ..:
The lighted
ce
n9 !ses
sh
il!ores.ent amps above : p asli. cub-a o!vers rhar d rect g are and perm t air lrom the room to be arawn over
lhe la..ps and ba asl ho!s ngs to plck up m!ch oi the tight n! heat and red!ce the coo ng a r nee.ls
by 2 J xt!res w th high ntensily discharge amps br oht. ettic ent qht nq for drait na
cai
prov cle
26
lelt 'on"
ln
the evening. An interior lighting system designed speciiica ly for use after dark.
(Above) The andscape and facade ght ng ior this ow r se bu lding are very effect ve securily ght ng measures as well as a means oi bu d ng dentificat on. Anyofe approaching the b! ld ng s very easily seen n
100-wait Lucalox Lamps n I xtures mounted between the beams provide eli cient ghling. that results in low operating costs jor the rnany hours ol !se sen by th s park ng struclure
a verllca surlace brightness aga nsl which anyone approaching the b!lldlng or ns de the obby cou be seen. Downlighls that ghl lhe floor woLld nol be necessary ailer
publlcation issued as an aid prlmar y for new construct on is ''Energy Managernent and the Lighting of Off ice Buildings," published by the llluminating Englneering Soc ety ( L E.S. ). This pub ication. along w th the 'Amer can National Standard practlce for Off ice Lighting," avallab e through .E.S., and the other publ cations mentioned be ow, are usefu tools for relating energy management and llght ng des gn and operations for office
bui dings.
Additional
Reference:
La
mps
fo'
260-5266 I F S Handbook
264 5579
DISTRIBUTION CENTERS
(To Order Lamps and lo Obtain Shipping lntormalion. Loca Warehouse Slocks rnainlaind al those Poinls)
zlP
Cily
ALBANY, N.Y. ATLANTA. GA BALIIMOHE, Mo. BOSTON, i,lAss. BUFFALO, N.Y. ... CHARLOTTE, N.C.
Area lelephone
ztP
.. ...
Comme'c'al& lnor,l rr Consuner Producls 1401 Parker Road ... .. ... p.ii 50 lndusrrial Place-P.o Box 257,
Dr:/e L"'r
0 O le/ D
rre
am, N ,l F
"
12110 (518)783.6188/89
1404) 262-6257
14150
(716) 874.5180
N"$4o ljppe
'aI V"\'
.. ..
(341) 242
5TA0
N.Y
...
cHrcAGo,
CINCINNATI, OHIO
rrl.
. ..
24204 t7a4) 376'6585 28234 t7a4) 376 6585 60176 (312) 671 6390
45242
02r64
14150
(617) 332'6200
1716)
874.5i80
... . P.O
CIEVELAND,
OHIO
Con,Lme ProoLL(!
a & ndLsr -l
..1705NobleFd
Comme
c"
..... ..
I"
& lndJ
.
6500 Cedar Sqngs Fd. 6501 Slapelon Drlve Norlh 15135 Ham'lon Avenue 7402 Neuhals Ave
.. .. ..
INOIANAPOLIS,
6500 Cedar Spri.as Bd ... P.O Box 35425 6501 Slaplelon Drive, Nonh .. .. .. s0216 15135 H.m llon Av-pnue 48203
Con5J_ et P odJcr,
..
..PO.Box35425
..
.. .
.. ...45202 ..
64116
KANSAS CtfY, MO. LOS ANGELES. CALIF. .2T4TSouthMalAvenle MMPH|S, TENN. ... .2011 S. Latham Sr ... ...
Mo. .. .......
..64116
90040
Mo
...PO.Box2207390040
34i09
{816)
4710123
Co-
ercrol8 I o!.(,d
ConsJme, Prod.cr 3655 N W. Trsl Si . PO Box 470857 33147 PO Box 299 53201 8100 Wost Flo.isl Ave .8501 54lh Avenue, No , New Hope, M nn. . 55428 6 vera.d Foad , "in". Comme,. aiA l.drgl a "",*. Consumer Prod!cts . 1 45 Orange ave O Box 546,
3655NW
8100 Wesl Forist 8501 54lh Avenle No. 133 Boyd Slreel
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11227
10123
(504) 733,9200
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P.A Bax7421
21227
ln addition lo the Sales District Headquafters cilies listed above, GE Lamp Sales Represenlalives are resident in 100 other cilies. Consult your lelephone direclory under General Electric Company Lamp Producls Division.
TP-114R1
(May, 1e79)