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BSNL Broadband Data Usage Checking Process through Online Portal and SMS

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BSNL Broadband customers in many are worrying about how much BSNL Broadband data usage used, when our free limit crossed and how much excess bills are coming for internet data usage, how to check the broadband data usage for a user with an online portal account. Now there is no need to worry about excess broadband usage, because BSNL has provided two options in getting your BSNL Broadband Data usage on daily basis. It is always good to regularly check the broadband data usage account to know the usage pattern, which will help the customer to keep control on internet downloads if subscribed to a BSNL Limited Volume based plans. By keeping a regular check on BSNL Broadband data usage will also helps the subscriber to ensure that nobody is abusing and making unauthorized use of broadband account. Here is a fully illustrated process guide to check the BSNL Broadband Data Usage. BSNL Broadband Data Usage Checking Process through Online Portal and SMS 1. Through BSNL Broadband Customer Selfcare Portal which requires user to be registered, this

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portal provides broadband usage and landline customer details upto date and the facilities like Complaints, Plan change, View Bills, Bill Payment, Check Broadband Unbilled Usage, Update Profile, Track Orders/Complaints Online, Change Broadband Password etc.., through login to their respective link as follows. http://selfcare.sdc.bsnl.co.in for South Zone (Andhra Pradesh, Chennai, Karnataka, Kerala, Tamilnadu) customers http://selfcare.ndc.bsnl.co.in for North Zone (Haryana, Punjab, UP(West), UP(East), Himachal Pradesh, Jammu & Kashmir) customers http://selfcare.wdc.bsnl.co.in for West Zone Chattisgarh, Gujarat, Rajasthan ) customers http://selfcare.edc.bsnl.co.in (Maharashtra, Madhya
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2. Broadband Data Usage Checking Process through SMS For BSNL Mobile Customer (Registration is Mandatory) Step-1: Register land-line number by sending SMS "REG space Landline Number prefixed with STD code" to 52295 i.e. REG<space><STD code with Landline No> (Telephone Number means your Broadband Landline number) to 52295. Example: To register land-line number 23455555 in Hyderabad, subscriber will send SMS as REG<space>04023455555 to 52295. Step-2: After obtaining SMS of sucessfully registration send SMS "BBU space Landline Number prefixed with STD code" to 52295 i.e. BBU<space><STD code with Landline No>(Landline No means your Broadband Landline number) to 52295 for obtaining Broadband data usage. Example: To know Broadband data usage of land-line number 23455555 in Hyderabad, subscriber will send SMS as BBU<space>04023455555 to 52295.

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For Non-BSNL(Other Operator) Mobile Customer (Registration is Mandatory) Step-1: Register Land-line number by sending SMS as "REG space Landline Number prefixed with STD code" to 919448077777 i.e. REG<space><STD code with Landline No> to 09448077777. Example: To register land-line number 23455555 in Hyderabad, customer will send

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SMS as REG<space>04023455555 to 09448077777. Step-2: After obtaining SMS of sucessfully registration send SMS as "BBU space Landline Number prefixed with STD code" to 09448077777 i.e. BBU<space><STD code with Landline No>(Landline No means your Broadband Landline number) to 09448077777 for obtaining Broadband data usage. Example: To know Broadband data usage of land-line number 23455555 in Hyderabad customer will send SMS as BBU<space>04023455555 to 09448077777. BSNL Customers having an option to pay the bills through the BSNL online portal which will provide more convenient and secure access for payment, and customer can have a look for Broadband Modem Charges and Unlimited Broadband Plans. Share This Article
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109 comments:
Bhuvana 3 November 2012 14:37 i hav changed t bsnl broadband plan........ how to check wheather it has been changed not.? Reply

Manoj Kaplingad 17 December 2012 21:35 i forgot the userid and password..pl help me Reply Replies Sri 17 December 2012 22:25 Click on the corresponding selfcare link and click on forgot password option, then u will ask to enter customer id(which is in your bill) and your e-mail address which u have already given, after that u have get a mail with login details. Reply

Shahid 29 December 2012 21:13 How can i check my bsnl wimax plan online.plz help Reply

Anonymous 30 December 2012 10:45 how can i recharge my bsnl prepaid connection Reply

Anonymous 31 December 2012 23:29 from where to get portal id?? Reply Replies Anonymous 1 January 2013 07:04 First you have to register in User registration by providing telephone details which is in the bill, after registration in above required self care portal, you will get the details of current broadband plan and DATA USAGE etc..

kc panigrahy 3 January 2013 10:47 B.B. data usage check through sms alert is not working in koraput dist, pl. help kc panigrahy

Author 3 January 2013 13:58 Pls mention from which circle your are from

Anonymous 31 January 2013 22:01 I am from Sunabeda circle Reply

Khalid Anwar 5 January 2013 11:28 how to check wi max data usage service Reply

Anonymous 6 January 2013 17:35 While registering , when I clicked next the system showed , that its timed out . Then again when I tried to register it showed that user already exists . I thought that I might have been registered earlier and the message was due to an error , so I tried to login . It logged in , but to my surprise I found that it was someone else's account . I immediately closed it . My question is that why this happened and will any action would be taken against me for accessing someone else's account whereas the reality is that it was a mere coincidence and nothing else . I did nothing in the account . Please clarify . I'm from East Zone Reply Replies Anonymous 6 January 2013 19:32 Nothing will happened, don't try to open that account Reply

RAMANA N.V 7 January 2013 18:02 WHERE IS BB User Id LOCATED IN BILL Reply Replies Unknown 10 January 2013 16:26 on page 2 where bill details are mentioned Reply

pbachhav 9 January 2013 02:03 HI FRIENDS, I AM GOING TO US NEXT MONTH AND PLAN TO BUY A TP LINK ROUTER + MODEM TDW 8950 ND WILL IT WORK IN INDIA ? Reply

Anonymous 10 January 2013 09:19 I am using 3G Predpaid service , With universal USB. How to check the usage through BSNL? Reply

Anonymous 11 January 2013 21:26 is usage check registration for sms alert chargeable? Reply Replies Anonymous 11 January 2013 23:06 its not chargeable to 52295 Reply

Anonymous 12 January 2013 14:43 i tried to register bt its saying dat ds already exist wat shud i do next? Reply

Jainendra Pandey 14 January 2013 14:07 Sadly none of the above options are working 1. The user registration goes for approval by customer care official which hasn't happened till now.. not sure how many days the CSR will take. 2. The sms option worked until registration but there was no response for sms bbu.. XXXX... Rajasthan circle Reply Replies Ramesh Shukla 14 January 2013 14:28 All the Options are wkg, check it correctly in browsers Reply

Shiv Shrivastava 19 January 2013 11:35 WHERE IS BB User Id LOCATED IN BILL Reply Replies Anonymous 19 January 2013 19:32 BB user id located in list of services in second page of telephone bill and customer id in first page Reply

Anonymous 23 January 2013 13:36 gr8 Reply

Jazeel Assainar 24 January 2013 15:53 i forgot my user id...then what iam to do???? Reply

Anonymous 24 January 2013 19:52 how to registar nd what is bb user id where it is located Reply

Anonymous 24 January 2013 20:00 plse tell how to registar nd what is bb user id ? waiting for ur reply Reply Replies Author 24 January 2013 21:16 for BB user id, please register in the above portals which belongs to you with the details of your telephone which is in the bill(Customer ID etc..), Reply

Anonymous 26 January 2013 22:28 The day BSNL has changed from its old portal system for broadband usage i have not been able to register till date & taking to BSNL guys is just useless they themselves are not aware an excellant example of how government of India enterpirses fail to private competitors & the system asks for some "dyna pro" not installed on you machine also the sms system is total failure does noy give any result. Can someone help me in getting registered for "Pune" BSNL broadband portal Reply

Anonymous 27 January 2013 06:42 BSNL portal system for broadband usage will works only on internet explorer 6 and above, so pls try in ie Reply

Anonymous 28 January 2013 22:19 i have land line with combo plan, can i continue only broadband connection not phone facility. please help Reply Replies Author 29 January 2013 06:21 yes u can continue BB without phone, pls disconnect telephone instrument only, or approach concerned authorities to provide only incoming facility, charges for telephone are according to your BB plan. Reply

Anonymous 2 February 2013 20:22 When i try to loin in http://selfcare.wdc.bsnl.co.in , I got an authentication failed massage. I go to forget password link and enter my customer id and click on continue, I got the following message. ------------------------------------------Regsitration Pending with BSNL You cannot unlock account/reset password because: Your Registration Request is pending with BSNL Call Center Agent for Approval. Once approved, you will receive an email with your Login Credentials. For further clarification, please contact BSNL Customer Care. ------------------------------------------My account was registered few years back. I want to use selfcare portal, Please advice in this case. Reply

Anonymous 3 February 2013 09:11 Does any one has information how to register the FTTH landline number on selfcare portal of BSNL. The FTTH bill issued by Haryana Circle does not contain Account number etc. required for registration on self care portal. KRISHNA KUMAR Reply

Anonymous 3 February 2013 16:00 Dear sir, I am using BSNL landline wireless connection, I wants to change the wireless connection to normal connection. Whats the procedure to do it in Kerala circle. Once I get the wired connection I can apply for broadband internet & that will give more speed that wireless conection. Kindly please advice Fasalu Rahman Reply Replies Anonymous 4 February 2013 19:44 pls approach concerned area bsnl csc to apply new connection with broadband, its a good idea Reply

Anonymous 5 February 2013 12:40 i want to bye a 3g data card/dongle. i'm living in very poor connectivity of network area. pl suggest me which plan i've to go. Reply

Anonymous 10 February 2013 18:48 bsnl is playing tactics in opening selfcare site.. this site is not opening from the bsnl broadband connection, but can be open from other networks.. Like private players, bsnl are also started cheating customers to not see the broadband usage and they can bill any amount and forcing us to pay without any discussion with their customer care, no one in the customer care picks the phone(very well know fact). Bsnl pls kick away all the 10 to 5 working people, so that the services would be much better Reply

Anonymous 11 February 2013 18:54 how to check my data usage Reply

Alok Gupta 12 February 2013 14:57 I have registred my LL no. via http://selfcare.wdc.bsnl.co.in, but my name and accounts details showing another users no. of nagpur district, but i am in Rajasthan, due to this i am not able to check my current status and data usage details of my LL no. please give me sugeetions Reply

DEVENDRA 12 February 2013 16:07 my landline no. in 07847 264511, i need my customer id number and account number for online billing. Reply

Nikita Bohra 13 February 2013 10:22 I have registred my LL no. via http://selfcare.wdc.bsnl.co.in, but my name and accounts details showing another users no. of Gujrat, but i am in Rajasthan, due to this i am not able to check my current status and data usage details of my LL no. please give me sugeetions

Reply

Anonymous 13 February 2013 19:22 I have paid the last broadband bill after the due date and my internet connection is not working since today morning.Is this because of the late payment?If so how do I get back the connection. Also my present bill shows the current amount plus the previous month's amount evenh though I have paid the last bill. Now how do I get it rectified? Please help answering these queries. Reply

Bemin Haswanth 14 February 2013 09:36 i want to know my broadband usage.. i have a user name and password..but its not working.. is there any other user name and password to know the usage Reply Replies Sudharshan D 21 February 2013 01:13 Have you registered in the portal - http://selfcare.wdc.bsnl.co.in? If not there will be a link below the login button for registration that needs your Customer id which will be in your monthly bill. Reply

Gopal Ece 14 February 2013 22:27 how to check the broadband usage plz help me Reply

Anonymous 18 February 2013 17:28 respected sir, i am a govt. employee and is using broadband. sir, i want to know that the new "flexi general combo plan 500/=" is it unlimited and also can i get the 20% rebate from the above plan as any govt. employee is eligible for the 20% rebate in any broadband plan. please write me fully about it.please help me..... thanks Reply Replies Author 18 February 2013 20:14 BBG FN Combo 500 is alimited plan, please view the details for limited plans at http://www.bsnlteleservices.com/2012/07/broadband-limited-plans-2012-forhome.html 20% rebate for govt.employee shall be applicable to all broadband plans, and please view the unlimited plans. http://www.bsnlteleservices.com/2012/07/bsnl-unlimited-broadband-internethome_02.html

Anonymous 26 February 2013 18:34 thanks sir. Reply

anu vadakedath 18 February 2013 22:00 my bsnl broadband is tooo slow watching youtube what i do to make fast Reply Replies

Author 19 February 2013 06:25 pls migrate to ULCombo850 or ULHome900 plan Reply

Anonymous 21 February 2013 13:34 How to get data usage.am Using 500rupee per month data pack, 1.5 GB per month Reply

arun kumar singh 26 February 2013 21:50 you are fooling &avoiding law for not sending the details of the bill &usage you are charging. your this http://selfcare.co.in does not register me a long time customer.only connecting ,disconnecting does not absolve you from charges of over billing that i am right now bringing against you for my bill for January,2013.pl. send details of usage for aforesaid period to my mail -arun14jan@gmail.com Reply

NEERAJ KUMAR KUSHWAHA 26 February 2013 23:01 how to check data by sms prepaid mobile Reply Replies Anonymous 27 February 2013 06:26 dial *234# Reply

Anonymous 2 March 2013 10:42 I have registred my LL no. via http://selfcare.wdc.bsnl.co.in, but my name and accounts details showing another users no. of Gujrat, but i am in Rajasthan, due to this i am not able to check my current status and data usage details of my LL no. please give me sugeetions Reply Replies Anonymous 2 March 2013 11:12 Pls check the customer id, which you have registered, if it is wrong then try to register again with your correct customer id.

Anonymous 3 March 2013 20:00 But that shows this id is already registered.. Reply

Nirupama Varghese 9 March 2013 13:38 portal is not working!!.. not able to check data usage.... Reply Replies Author 9 March 2013 14:00 All the portals are working, there may be delay in process at that time u tried, please try to open portal in internet explorer only Reply

Anonymous 13 March 2013 11:46

dear sir, i have apply for registration by userid 1021673083 for check bb usages details but after 4 days i have not recieved my password on my mail id.pls send it thanks Reply

Anonymous 15 March 2013 16:51 DEAR SIR i forget the password as well verifying answer for recovering password in http://selfcare.sdc.bsnl.co.in/selfcare , so finally i want to re-register customer id with my other e-mail id, pls kindly help me out user id sagar_kums33

thank u Reply

Anonymous 21 March 2013 20:07 Sir, I fill the online form to check BB Usages details but after 21 days . I have not received password. Today I re- registred the form. Tha massage in display- This ID in already registred with us. How can chack uses Reply

Anand Ramamurthy 22 March 2013 18:45 Hi , I tried to open the selfcare account with my user id & password. I had given the correct one that was in the mail got from bsnl. it did not open. I tried to register again and it does not allow since the customer id is there. I tried forgot option but it is not allowing saying the answer to challenge question is wrong. The question it asks is "what is your name". I have not given any question like this. So is ther no option left to login now.

Please help. Thanks Cust id ( cust id 4020618912, email anandmr65@gmail.com) Reply

prajwal hiremath 25 March 2013 21:45 sir i want my WiFi SSID & Password Reply Replies Logesh Arumugam 7 May 2013 15:53 Try logging in 192.168.1.1 from your IE web browser, You can find the SSID ID & the password, & also you can change both of them to your convenience, Reply

Anonymous 26 March 2013 19:52 By mistake i hav given written wrong coustomer ID in registration so now what I have to do.....????? Reply Replies Anonymous 29 March 2013 17:08 try again with correct user id Reply

Anonymous 27 March 2013 16:00

I tried with myportal account UN &PW but its not working.I gave forgot password recovery but it doesn't accept my original security qn and answer. My customer id is this 40003247550.Anyone who knows it please help me... Reply

Sundhar Nathan 29 March 2013 11:34 Worst service. Am not able to view customer id in my broadband bill. Customer care no is not at all working 1500. Wat is BB user id?? Sms registration and bb usage message alerts not working. BSNL sucks!! Reply Replies Anonymous 29 March 2013 17:09 dial to 1504 customer care of broadbnad Reply

Aman Bajaj 29 March 2013 14:08 sir I have reestered in bsnl portal about 4 month ago but they didn't gave my username and password Reply

Anonymous 3 April 2013 17:18 By mistake i hav given written wrong coustomer ID in registration and register id in portal so now what I have to do.....????? Reply

Parikshit Sharma 10 April 2013 17:38 sir after 7 or 8 days when i log on with the same user name and the password den also it

says that user authentication failed. i am a customer of north zone and i have to follow the forgot password method to gain access to my profile. please help me sir.. Reply

Pravin K Joshi 11 April 2013 18:02 How to check BB usage of unlimited plan.I tried but in vain. Reply Replies Admin 11 April 2013 18:54 you have to register in corresponding self care portal through user registration by providing telephone details which is in the bill, after registration in self care portal, you will get the details of current broadband plan and DATA USAGE. Reply

Sourav Ghosh 19 April 2013 14:20 Sir, i have registered in this portal this month. i have taken the new BSNL BB connection on 11th april 2013 while checking the data usage in check my unbilled http://selfcare.edc.bsnl.co.in/

usage

details

in

and giving the value <12-april-2013> <18-april-2013> i am getting the below error.--------> "We detected an Error which may have occurred for one or more of the following reasons: No Broadband User Id Found For The Given ServiceId " can you please suggest what's the error. and how can i resolve it Thanks in advance

Reply Replies Logesh Arumugam 7 May 2013 15:47 In the Home page ->My subscribed services -> Expand the Landline-> Then find whether the broadband account is linked with the phone number. Reply

Abhimanyu cv 30 April 2013 12:16 it is very usefull to me thanks Reply

Anonymous 6 May 2013 23:04 You cannot unlock account/reset password because: Your Registration Request is pending with BSNL Call Center Agent for Approval. Once approved, you will receive an email with your Login Credentials. For further clarification, please contact BSNL Customer Care. Reply

Anonymous 11 May 2013 13:31 I would like to change my limited plan 500 to unlimited...what should i do to change my plan.?any1 pls help Reply Replies Admin 11 May 2013 22:02

You can change the plan through Online by logging into your required, above said selfcare portal or submit your written request to your concerned BSNL Office. Reply

L.N. 18 May 2013 08:20 Forgot my user id...anyway to get it?? Reply Replies Anonymous 18 May 2013 12:13 dial 1504 (from BSNL number)/18003451504 (from other operators) for Broadband enquiry Reply

Anonymous 18 May 2013 14:11 Which link is used for keralites? Reply Replies Anonymous 18 May 2013 20:24 http://selfcare.sdc.bsnl.co.in for South Zone (Andhra Pradesh, Chennai, Karnataka, Kerala, Tamilnadu) customers Reply

Anonymous 20 May 2013 16:13 sir, can i deactivate add-on plans and other subscribtion through bsnl selfcare portal, bcos bsnl activate and charge me for movies games music on demand hungama plan but i not activate that, so pls tell me how can i do that deactivation Reply Replies Admin 20 May 2013 22:52 you can deactivate the service by submitting a request at your concerned BSNL office or login to http://bsnl.indiagames.com and Click on Account->Unsubscribe Reply

vishal singh 1 June 2013 23:21 sir i forget my password when i reset the password it ask old password but i forget old passwor how to reset the password Reply Replies Manmad 2 June 2013 10:20 click on related link (your corresponding area) in above article and go for reset password option

vishal singh 2 June 2013 11:20 sir when i reset the password the new password will be generated but when i login it say User authentication failed what i do

Reply

Anonymous 4 June 2013 14:41 Hello all, I still don't find the BB User ID in my bil on the second page. Calling to custcare also was not helpful. Can someone assist me immediately Reply Replies Anonymous 4 June 2013 21:48 reply with your telephone number and mail id Reply

abhinav raj kp nirmallur 8 June 2013 21:38 hello sir, i have a bb connection and i'm regested in http://selfcare.sdc.bsnl.co.in but i can't find my usage. My plan is 250. Can you help me? Reply Replies Admin 8 June 2013 22:06 after login to http://selfcare.sdc.bsnl.co.in go to service | Check My Broadband Unbilled Usage Details

Reply

mummy papa 20 June 2013 12:20 hello sir, by mistake i have ragistered hugama.com.how can i cancle this? Reply Replies Manvit 20 June 2013 13:41 To stop your subscript ion, call to toll free customer support number 1800 209 7010 from Mon to Sat 9:00am to 9:00pm or register at http://bsnl.hungama.com/mod_subscription.php and deactivate the service Reply

shareef 21 June 2013 19:18 thanks a lot bhai..... Reply

Anonymous 27 June 2013 17:59 hello friends i m frm a village and i need a bb connection and full information about it and plans and how it works? So please any1 help me. Or can call at 9559640943 Reply Replies Vikram 29 June 2013 10:23 Book your broadband connection at http://udaan.bsnl.co.in/lead_input_form.php?

sourceid=S_1&&sourcetype=UDAAN Get the details fof Rural Broadband plans at http://www.bsnlteleservices.com/2012/09/bsnl-broadband-limited-unlimitedrural.html Reply

Jayaraj 2 July 2013 22:42 In order to find Present Plan Just Do this: Go to BSNL Customer Care Portal--->My Subscribed Services--->click Land line + Symbol to expand--->click broadband + symbol to expand--->There a folder will be displayed . The name of the folder is your Present Plan. Reply

prabhu 4 July 2013 16:28 BSNL is cheating customers to a large extent. I have problem with BSNL broad band internet service under unlimited usage package. I have problem with getting the connection no matter its day or night. It is taking around 10 min to get the connection. It keeps disconnecting periodically and to get back connection it takes another 10 min. Complaint to the department never yielded any result. Junior Engineer puts blame on lines man, and lines man blames junior engineer at BSNL. No body is attending the problem inspite reporting to the higher authorities. Reply

Achyuta Rao 8 July 2013 23:45 I want a BB connection in Bellandur, Bangalore. In this website, I did not find any option for applying for the same. - Achyuta Rao Reply Replies

Admin 12 July 2013 15:08 Book your BB connection through this link http://udaan.bsnl.co.in/lead_input_form.php? sourceid=S_1&&sourcetype=UDAAN Reply

Hirak Patel 23 July 2013 09:14 i'm from gujarat. i have recently purchased broadband service.i've no bill yet and i want to know the usage but in the form it requires customer id which i don't have where could i get it..........????? Reply Replies Vignesh 25 July 2013 07:37 for customer id, approach CSC of BSNL through phone or personally Reply

mahendra 24 July 2013 22:21 can i get 20% discount on BB Home ULD 525 plan. I am government employee primary teacher in Gujarat, Bhavnagar. Reply Replies Manvit 25 July 2013 07:35 Yes you can get 20% discount on all Broadband plans, better to go for 750 or above plans for good speed

Reply

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