Communication Management

Process Name Identify Stakeholders Inputs

Project Charter Procurement Documents Enterprise Environmental Factors Organizational Process Assets

Outputs
Stakeholder Register Stakeholder Management Strategy

Tools and Techniques

Stakeholder Analysis Experts Judgement

Plan Communications

Stakeholder Register Stakeholder Management Strategy Enterprise Environmental Factors Organizational Process Assets

Communications Management Plan Project Document Updates

Communication Requirements Analysis Communication Technology Communication Models Communication Methods

Distribute Information

Project Management Plan Performance Reports Organizational Process Assets

Organizational Process Assets Updates

Communication Methods Information Distribution Tools

Manage Stakeholder Expectations

Stakeholder Register Stakeholder Management Strategy Project Management Plan Issue Log Change Log Organizational Process Assets

Organizational Process Assets Updates Change Request Project Management Plan Updates Project Document Updates

Communication Methods Interpersonal Skills Management Skills

Report Performance

Project Management Plan Work Performance Information Work Performance Measurements Budget Forecasts Organizational Process Assets

Performance Reports Organizational Process Assets Updates Change Requests

Variance Analysis Forecasting Methods Communication Methods Reporting Systems

Project Communications Management - includes the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. Project managers spend the majority of their time communicating with team members and other project stakeholders. 1. Identify Stakeholders - The process of identifying all people or organizations impacted by the project, and documenting relevant information regarding their interests, involvement, and impact on project success. 2. Plan Communications - The process of determining the project stakeholder information needs and defining a communication approach. 3. Distribute Information - The process of making relevant information available to project stakeholders as planned. 4. Manage Stakeholder Expectations - The process of communicating and working with stakeholders to meet their needs and addressing issues as they occur. 5. Report Performance - The process of collecting and distributing performance information, including status reports, progress measurements, and forecasts.