Procedure

Recovery Procedure Ka-Sat service

September 2011

Document Name Authors Verified/Approved Document Type Reserved to Version Number Version Date

Recovery Procedure Ka-Sat service Skylogic NOA Andrea Coppola Operational Document Customer 1.0.2 November 2011

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Recovery Procedure Ka-Sat service

Skylogic NOA

Nov 2011

Abstract:
This document aims at describing the recovery procedure to synchronize the impacted terminals on the adjacent beams.

The material contained within this document is proprietary information, which is the property of Skylogic S.p.A. and is protected as an unpublished work under the applicable copyright laws.

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Recovery Procedure Ka-Sat service

Skylogic NOA

Nov 2011

-HOW TO-

NOTE: We strongly recommend using the latest version of Mozilla Firefox

1 - Power cycle the UT 2 - Connect a CPE to the UT with a direct Ethernet cable 3 - Open a browser and type the address http://192.168.100.1/install 4 - Select one of the first four spot beams in order to let the UT scanning the adjacent beams (please note, do NOT select the fifth grey spot beam - custom installation).

5 - Click the right arrow at the bottom right corner of the page

The material contained within this document is proprietary information, which is the property of Skylogic S.p.A. and is protected as an unpublished work under the applicable copyright laws.

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Recovery Procedure Ka-Sat service

Skylogic NOA

Nov 2011

6 If in the above page you see the Current Rx SNR freezed at -3 dB click the left arrow to go back and select a different spot beam, otherwise proceed by clicking the right arrow. NOTE: Make sure that you click the right arrow on this page once you verified that the Current Rx SNR is not freezed at -3 dB 7 After proceeding with the above steps, enter the Modem/IFL Cable Status page by clicking on HOME icon.

The material contained within this document is proprietary information, which is the property of Skylogic S.p.A. and is protected as an unpublished work under the applicable copyright laws.

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Recovery Procedure Ka-Sat service

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Nov 2011

8 On the above page, the first icon is initially yellow, while the second and the third should be green 9 -The four satellites at the top right corner of the page are scanning all the four colors.

The material contained within this document is proprietary information, which is the property of Skylogic S.p.A. and is protected as an unpublished work under the applicable copyright laws.

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Recovery Procedure Ka-Sat service

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Nov 2011

10 Now click on MODEM icon.

11- Under the Modem State section, the modem Status should show Scanning when the color of the satellites is changing. 12 - The modem is trying to synchronize on one of the adjacent beams. Once the color of the satellite on the upper right corner is fixed, it means that the modem selected a beam successfully. The status should pass from Scanning to Synching/Ranging/Ranged/Network Entry/DHCP/Online. 13 - If the UT fails to go on-line, insert again the URL: http://192.168.100.1/install and proceed from point #4 selecting a different spot beam (color). 14 - If all the four spot beams have been tried, there is no coverage at the moment and the UT will keep scanning until the carrier is back.

The material contained within this document is proprietary information, which is the property of Skylogic S.p.A. and is protected as an unpublished work under the applicable copyright laws.