Sei sulla pagina 1di 6

Face to face communication can be more effective than other types of communication, such as email or telephone, because it offers

nonverbal clues that help us better understand the message. Nonverbal communication is a very important tool for getting your message across clearly because it gives you other ways to communicate face to face with your body language. Nonverbal communication can help to confirm or contradict a verbal message.

Facial Expression

Facial expression is an important tool for face-to-face communication. The different expressions you make with your face can explain your words in more detail. The people that you are communicating with receive many clues from your facial expression that your words may not give. These clues can be a sneering smirk or slight smile that tell your true feelings about what you are communicating.

Words

It is very important that the people whom we are communicating with understand the meaning of the message we are trying to get across. Words help you give meaning to a message that you have in your head. Words can be the most effective type of face-to-face communication because most of the time you can say exactly what you are thinking in your head and get the exact message across without confusion.

Gestures

Gestures are a form of face-to-face communication that uses physical movements to convey messages. Smiling is a good example of how a gesture can convey a message without using any words or any other body language. A simple smile can convey a positive message that anyone can understand. Gestures allow you to use your hands for nonverbal communication in a face-to-face situation.

Body Language

Body language is using your body movements and motions to convey a message. Body language is an important face-to-face communication tool because you can communicate almost anything by using your entire body to express different emotions. For instance, looking down at your watch during a face-to-face conversation conveys the message that you are uninterested and may be considered rude. Almost any motions you make while conversing can be taken as body language and conveys a message.

New communication methods such as texting, email and video conferencing are rapidly replacing face-toface business communication. Only 29 percent of college students prefer face-to-face communication, according to a 2010 "University of Media" study conducted by Mindshare Business Planning group, Alloy Media and Brainjuicer. Instead, students send more than 50 text messages per day. As these young adults move into the workplace, they'll be more comfortable with new technology than previous generations. Yet, face-to-face communication plays a dominant role in business.

n recent times, many types of communication greatly overwhelmed such as the Internet, email and video calls. For this reason, face-to-face communication began decreasing, though many people believe that face-to-face communication is better than other types of communication, I do not think that this standpoint is true. I see that modern types of communication are the best for the following reasons: Firstly, Modern types of communication are the best because it is easy to make it. Some people might say that a face-to-face communication is much easier than the complexities of technology, but this technology evolved to make our life easy and to contact others via phone numbers in addition to the fact that with such a technology a phone interview doesnt need to be an expert to do it. Moreover, when you use modern types of communication you save money, effort and time. Secondly, Modern types of communication are the best because it doesnt limit people in place or by time. So you can make a meeting even if the meeting is in a different country. In addition, the most important feature that cannot be provided by face-to-face communications is that using modern types means that you can conduct a meeting between people at different times. For example an offline session in Virtual University. Finally. these types of communication are considered to be the best due to the fact that it helps man to shorten time when doing difficult and significant tasks like searching for any information on the internet, making urgent calls..etc. In conclusion, the advantages of modern types of communication are more tempting and highly attractive when compared to the benefits of face-to-face communication, thereby it gives an incentive to use it. So that you are able to make an easy meeting and save money, effort and time.

There have been many technological breakthroughs in communication such as telephone or e-mail. They all affect the way we are in touch with other people at some aspects, but they cannot replace the best type of communication: face-to-face interaction. Why? It is because when people are talking directly, they can show and see each others' emotion clearly. First, face-to-face communication helps us recognize the attitude of the others towards you. Human being is so complex that one can express her emotion and attitude by using hundreds kinds of facial expression. They can show you what they feel about you by moving their eyebrow, smiling...For example, you are telling jokes at a party. You can infer this from people's faces that you are not very good at making people laugh. Therefore, you can adjust your behaviors properly before you make fun of yourself. However, if you use email or instant messages, you simply see texts and it is very hard to know if the others are willing to communicate with you. Additionally, you can show your emotion and willingness to other people when you talk with them. For instance, a smile can bring a sense of friendliness; therefore, people can talk with you comfortably. You can make friends more easily and the impression about you will stay in people's memories longer. Besides, face-to-face communication can help you reflect yourself a lot. During a discussion, eye contact, posture and speech can show a person's confidence, persistence, ability and determination to win the debate. If you can use these factors effectively, you are likely to get the upper hand. That is a reason why world conferences are not held online. People in important positions from different government

gather, in addition to use logical and persuasive language to present their opinions, they also take the advantages of face-to-face communication. In summation, during a conversation or a meeting, the most important aspect is that people understand each others' emotion, attitude and feelings, and only face-to-face communication can provide this unique feature.

Advantages: In face-to-face communication there is immediate feedback as compared to the other forms of communication. It gives a personal touch in an appreciations or critics. However, in these form of communication there is no privacy since someone can overhear a conversation. There is no record in face-to-face communication like there is in written communication. Nothing can replace the value of face-to-face communication. However in a growing business, traveling to meet with customers and team members is not always feasible or economical. We communicate over email and phone, but even then, messages get misinterpreted and a sense of personal connection is never truly established or maintained. In fact, its said that over 90% of how we communicate is through nonverbal cues like gestures and facial expressions. With that said, one cannot underestimate the power of video conferencing to enable businesses to maximize the effectiveness of their communications. Here are just some of the many advantages of face-to-face communication.

Effectiveness of meetings: Things get done. When theres an issue that requires a decision, youre able to reach a consensus more quickly. One simple 5 minute conversation could eliminate 15 back and forth emails. When there are many people in a meeting, theres more energy and opportunities to pa rticipate and creatively contribute. Oftentimes theres also a synergy thats achieved which ignites discussion and innovative thinking. You can brainstorm more easily and solve a handful of problems. Nonverbal communication: Reacting and adjusting to nonverbal cues. Someone who is frequently checking their watch or yawning, would tell you very easily that its time to wrap things up or make an effort to change the quality of your voice to be more engaging (or at least change the subject.) And the

very opposite is also true; if colleagues are smiling, nodding or leaning forward, you know that theyre invested and have their buy-in. There isnt much guesswork involved. A personal touch: Plain and simple, its just nice. Theres a feeling of community because were better able to socialize and interact with one another. We quickly build a bond that sets the foundation for trust and ultimately, lasting business relationships. If you arent a believer yet, ask yourself why you make an effort to attach smiley f aces to sensitive emails? Why do you put extra question marks or exclamation points at the end of exasperated emails? We inherently know that we need to overemphasize via email because we have that urge to communicate what is only possible through face-to-face communication.

Disadvantages: If you do not have good interpersonal skills, then you cannot communicate effectively. Once you have said something, you cannot take it back. There is less time to answer the person's question, so it requires ability to answer rapidly. Long speech cannot be made Noise, distortion can make the communication ineffective.

n face to face communication there is immediate feedback as compared to the other forms of communication. It gives a personal touch in an appreciations or critics. However, in these form of communication there is no privacy since someone can overhear a conversation. There is no record in face to face communication like there is in written communication.

XP emphasizes radically collocated teams sitting together in a shared workspace. Some of the XP thought leaders claim that anything less than that will cause significant reductions in productivity. In some situations that may be true but it hasnt always been my experience when Ive worked on distributed teams. The productivity claim seems to be based on several issues: the speed of communication, the effectiveness of communication, and team bonding. The counterpoints for these issues are that physical distance doesnt necessarily slow down communication or make it significantly less likely to happen when people want it to happen (see the speed and quantity of communication through instant messaging and various online forums, for example). I agree that team bonding can be an issue but I havent seen it be a big problem if the team has already bonded prior to being distributed. The communication effectiveness issue is the topic Ill expand upon. Again, some XP thought leaders claim that face-to-face communication is always preferable to other forms of communication. Of course, a truth is seldom always true. As a thought experiment, lets look at some of the potential problems with face-to-face

communication.

1. Misinterpreted body language. Some people compare face-to-face communication to a broadband network connection while other forms of communication are something like 300 baud (extremely slow) phone modem. The idea is that you receive more information per unit time when communicating face-to-face. Thats true. The question is whether than information is helping the effectiveness of the communication or not. The scowl on the other persons face might be something they had at lunch. You may not realize that her shoes remind you of your first grade teacher who ridiculed you in front of class. You have all this extra bandwidth, but how much of it is noise that hurts effective communication rather than helps it. 2. Less time to think about the message. Face-to-face communication also means real time communication. The human brain is particularly fast about processing and generating language. Some people are relatively good at it and some arent. Face-to-face communicate will give an unfair advantage to the person who is fast. The slower person may be forced to say things they dont really mean or havent considered deeply just to stay in the conversation. With other forms of communication, like email for example, you can spend more time to think carefully about what you want to say and how to say it. Im not saying people always use that time, but its there if you need it. 3. Less formal communication. I recently moved to a different country where I dont speak the language. Fortunately, the people at work can speak my language so it works out well. However, being here I notice that I use many very informal ways of communicating that can easily be misinterpreted (idioms, slang, and so on). When I think about it, this is common in most spoken communication. There is nothing about forms of communication like email that make it more formal, but it easier to be precise than when speaking face-to-face in real time. 4. Interruptions. Between mobile phones and the emergency-of-the-hour theres often something that will interrupt the face-to-face conversation before we complete. Even if we resume later, chances are we will not fully remember what we discussed because we less likely to have a record of the conversation. 5. Less likely to have a record of the discussion. Most people dont record or transcribe their spoken communication. Thats fine, because most of that conversation not effectively communicating information because of the reasons were discussing. With many forms of electronic communication, there is automatically a tangible record of the discussion. This could be good or bad depending on whether you invested some time to think about your message first. 6. Synchronous. To have a face-to-face conversation we must both be there. I know, its obvious. But, think about it. If we try to find a time when we are both available isnt it possible that it will delay the communication unnecessarily? With asynchronous communication I can send my message now and you can read it whenever you have time. Its very possible that you will have time available sooner than we can both be physically available to have the synchronous face-

to-face communication. Worse yet, the communication may never happen if one person isnt available immediately and the other isnt persistent about finding a common time and place for a face-to-face discussion. 7. Expensive. By expense, I dont necessarily mean money. Physically moving people so they can have face-to-face discussions can be extremely difficult and expensive, if not practically impossible. Imagine what it would cost and how much effort it would require to physically collocate the 7000+ members of the XP forum at Yahoo so they could communication more effectively face-to-face. Even if it were possi ble, Im skeptical that the communication would be more generally
effective.

Potrebbero piacerti anche