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ISSUE134//SEPTEMBER 2006
The WCDMA System from ZTE gives you an All-IP,
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Please visit www.zte.com.cn or contact your local ZTE office to
know more.
Welcome!
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CONTENTS//
mobile communications international//sept 06
03 www.telecoms.com: the first choice for data-led analysis and independent comment//mobile communications international
06//ANALYSIS
1he US has seen a hosL ol MVNOs
launch, none ol which are doinq
anywhere near as well as Lhe simple
buL ellecLive Virin McbiIe. Meanwhile
in Lhe UK Lhe 3Conly operaLor 3UK
has Laken Lhe nexL sLep on Lhe CSM
evoluLion paLh. CSM may well be Lhe
world's mosL popular sLandard, buL noL
everyone is convinced iL has Lhe leqs lor
Lhe lonq qame. 1haL said, 0uaIccmm
has linally realised iLs vision ol deploy
inq iLs homeqrown Binary RunLime
LnvironmenL lor Wireless (Brew) conLenL
delivery sysLem over CSM.
16//NEWS
A roundup ol Lhe mosL imporLanL
sLories ol Lhe monLh lrom Lhe qlobal
mobile communicaLions markeLs, pro
duced in con|uncLion wiLh 1elecoms.com.
24//MOBILE MONEY
Millicom's bid lor Colombia's Ola was
a wise move lor boLh operaLors, which
makes iL even harder Lo explain why
Diqicel wiLhdrew lrom Lhe compeLiLive
biddinq process.
47//M-CONTENT
1he monLhly roundup ol news lrom
Lhe conLenL secLor.
Telecoms.com just
got smarter....
Opinion, breaking news,
debate, careers, events &
research.
Visit www.telecoms.com
REGULARS FEATURES
30//JAPAN AND KOREA
REGIONAL FOCUS
1he locus lor many operaLors
wanLinq Lo qain valuable insiqhL
inLo whaL miqhL be Lhe nexL 'oil
qusher' service is Japan and
KoreabuL culLural and business
condiLions mean LhaL simple imiLa
Lion is noL Lhe answer and qreaLer
percepLion is required.
36//QUADPLAY
M&A acLiviLy in Lhe markeL
shows LhaL providers ol pay
1V, broadband, mobile and
lixed Lelephony believe LhaL
Lhe luLure lies in beinq able
Lo oller all lour services on
one bill. ls Lhis anoLher ven
dorled hype cycle or are
Lhe days ol Lhe pure play
operaLor runninq down?
42//HANDSETS
Followinq Lhe CSMA's announcemenL ol iLs "3C lor
all" proqramme in June Lhis year, iL looks like Lhe
cosL ol mulLimedia handseLs miqhL linally drop inLo
Lhe realms ol Lhe reasonable.
04 mobile communications international//Search our archive at www.telecoms.com
EDITORIAL
Editorial Director
Mike Hibberd
Deputy Editor
Sean Jackson
5taII Writer
Alexander Harrowell
Newsdesk
Richard Barry
James MlddleLon
Associate Editor
Vauqhan O'Crady
Correspondents
1im Cocks
1ammy Parker
Paul Rasmussen
Editorial enquiries:
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WORLDWIDE MEDIA SOLUTIONS
Account Managers
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inLeracL qroup
Mobile: +65 90860^2
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Fax: +65 67298^02
Lmail: ben.sanosiinLeracLworld.com
West Coast U5A:
1im Banham
Lmail: Lim.banhaminlorma.com
Japan:
Media Communications Inc.
1okyo Real 1akaracho Bldq., ^2 HaLchobori,
Chuoku, 1okyo 0^ 0032, Japan
1el: +8 (0)3 3523 2600 Lmail: Limmismci|apan.com
All advertising enquiries to:
MCl Media SoluLions,
37^ MorLimer SLreeL London W1 3JH, UK
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email: Lim.banhaminlorma.com
PRODUCTION
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Daniel WenLzell
5enior Designer
Joanne Lowe
Production Controller
Nikki McLllin
HEAD OF MARKETING
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Mobile CommunicaLions lnLernaLional (USPS number 020^3^) is published
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LdiLorial and AdverLisinq copy daLe is Lhe lirsL Friday in Lhe monLh
precedinq issue.
2006 Mobile Communications International
Mobile CommunicaLions lnLernaLional is requesLed by ^,500 mobile comms
prolessionals around Lhe world.
While every care has been Laken Lo ensure LhaL Lhe daLa in Lhis publicaLion
are accuraLe, Lhe publisher cannoL accepL and hereby disclaims any liabiliLy
Lo any parLy Lo loss or damaqe caused by errors or omissions resulLinq lrom
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publicaLion may be reproduced, sLored in any reLrieval sysLem or LransmiLLed
in any lorm elecLronic, mechanical, phoLocopyinq or oLherwise wiLhouL Lhe
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Printed in the UK
EDITORIAL//
READ US WEEKLY//SUBSCRIBE@//www.mobilecomms.com/awiw
A WEEK IN WIPELE55, MCI'5 WEEKLY EMAIL NEW5 PEVIEW, DELIVEP5 AN
CFFBEAT PCUNDUP CF ALL THE WEEK'5 WIPELE55 NEW5 AND TAKE5
AN INCI5IVE LCCK INTC WHC PEALLY MATTEP5 AND WHAT'5 PEALLY
HAPPENINC IN THE INDU5TPY TCDAY
CNE WCPLD, CNE VI5ICN?
mobile communications international//sept 06
onvergence, it seems,
is the natural order
oI thingson both a
micro and macro level.
Networks, devices, services are all
merging, all oI the time. The carriers
are becoming media companies and the
broadcasters are becoming virtual net
work operators.
And that's |ust great. As a consumer,
I'd love a single device with a single
contact number or address, capable oI
communicating using voice or text with
my Iriends, Iamily, colleagues and con
tacts irrespective oI the type oI device
they carry around. I'd like to have a
camera, music player and gamesplay
ing TV all rolled into one. At the end oI
the month I'd like a single bill and, cru
cially, I'd like that bill to amount to less
than the sum oI its current parts.
And at last it looks as though my
dreams are becoming reality. Taking my
Iirst tentative steps into a converged
world, I signed up to a new contract
with my mobile operator recently, and
as part oI the package I also became a
broadband customer.
I also took trial ownership oI BT's lat
est wireless Bluetoothenabled phone,
the BT Clide. With a recommended
retail price approaching the 200 mark
the Clide's U5P over a normal portable
phone is that its address book can sync
with the owner's mobile phone using
Bluetooth.
Except that it didn't with my Ctec
handset, which came as something oI
a surprise to the BT engineer I phoned.
Mind you, at least the Clide has a 5IM
slot that enabled me to make a copy
oI my address book. Andsurprise,
surprisenow that all my contacts are
stored in the home phone, I've started
using it again.
Cn the down side, my home phone
now registers a line busy tone about S0
per cent oI the time, a problem which
BT, my mobile carrier and the carrier's
broadband call centre seemed sure was
nothing to do with them.
This is convergence at its absolute
bare minimum and it is less than sat
isIactory. And, iI, as we report in this
issue, FMC doesn't Ieature heavily
in the immediate Iuture oI the highly
advanced markets oI Japan and Korea,
then what are we to assume Ior its glo
bal prospects?
The sort oI technical and commer
cial obstacles standing in the way oI
multiplay are highlighted in this issue's
quadplay Ieature. And, even though my
own experiences hardly amount to a
scientiIically controlled customer sam
ple, I'd guess that there's still quite a
long way to go.
Mike Hibberd is away.
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CreaLive,
AnalyLical !
loresighLed,
1hese are jusL some of Lhe characLerisLics describing our consulLanLs, who work
Lowards one objecLive: achieving whaL's besL for our cusLomers. Ever-increasing
Lechnological complexiLy and Lhe growing dependence of business models on
informaLion and LelecommunicaLions Lechnologies will affecL your company even
more in Lhe fuLure Lhan Lhey do Loday. sing our unique combinaLion of manage-
menL and Lechnical experLise we can provide you wiLh soluLions for Lomorrow's
business Loday. $%3)'.).'&5452%"53).%33
WWWDETECONCOM
INFODETECONCOM
06 mobile communications international//Search our archive at www.telecoms.com
iLh quesLions qrowinq
daily reqardinq Lhe markeL
posiLioninq and conLinued
exisLence ol Lhe laLesL
crop ol US MVNOs, many
pundiLs are reexamin
inq Lhe business premise on which Lhese
resellerbased companies have based
Lheir luLures. 1he biqqesL unknown is
wheLher Lhe likes ol daLacenLric, posLpaid
MVNOsincludinq Mobile LSPN, Amp'd
Mobile, Helio and Lo some exLenL Disney
Mobilecan pull a rabbiL ouL ol Lheir col
lecLive haL Lo ) sLay in business and 2)
make a proliL.
1he numbers look scary, aL leasL lrom
Lhe ouLside. Mobile LSPN, which launched
Lhis year wiLh an esLimaLed $30m ad and
promoLional campaiqn LhaL sLarLed wiLh
Lhe Superbowl, has so lar losL $25m.
Amp'd Mobile and Helio, Lhe laLLer a |oinL
venLure ol LarLhlink and SK 1elecom, are
rumoured Lo have cusLomer bases in Lhe
low Lhousands, raLher Lhan Lhe millions
served by neLwork operaLors and even
Lhe hiqhprolile kinq ol NorLh American
MVNOs, Virqin Mobile USA, which has
some lour million users.
BuL Virqin Look Lhe prepaid rouLe, a
LradiLional basLion ol resellers, ollerinq
simple services Lo youLhlul users and oLh
ers who do noL wanL Lo siqn a conLracL.
"SLill Lo Lhis day, we qeneraLe a very hiqh
percenLaqe ol our cusLomers who are
brand spankinq new Lo wireless," noLed
Howard Handler, Virqin Mobile USA chiel
markeLinq ollicer.
ln conLrasL, Lhis newer crop ol MVNOs
is on a posLpaid mission wiLh loLs ol lancy,
valueadded ollerinqs such as mobile 1V
and video and more cosLly service pack
aqes and devices, Lhe combinaLions ol
which don'L seem Lo be drawinq a huqe
audience.
"1he qrowLh LhaL Lhey assumed and
Lhe momenLum is noL Lhere. 1haL's noL
surprisinq Lo me. Any business model
where you're lookinq aL an ARPU above
$75 lor Lhe consumer markeL is a very
dilliculL business model Lo make," said
Phillip Redman, research vice presidenL aL
CarLner.
Amp'd and Helio are LarqeLinq Lhe youLh
and younq adulL niche, buL expecL Lo brinq
in an ARPU LhaL is almosL double whaL
Lheir LarqeL audiences currenLly pay lor
Lheir mobile voice and daLa services lrom
oLher carriers, Redman noLed. "1hose are
unrealisLic expecLaLions," he said.
Unlike newer MVNOs LhaL are pushinq
hiqhend mulLimedia ollerinqs, Virqin has
builL iLs success on ollerinq very basic
daLa services, wiLh a biq emphasis on com
paraLively simple producLs such as SMS
and MMS.
"1here aren'L a loL ol people ouL Lhere
who are makinq a primary decision abouL
wireless LhaL's relaLed Lo daLa. People
aren'L lookinq aL services LhaL way yeL,"
observed Handler.
Redman expecLs sLarLup brands such as
Amp'd and Helio will conLinue Lo sLruqqle
buL said biq brands such as Disney Mobile
and Mobile LSPN are Lhe mosL likely Lo
succeed, provided Lhey learn lrom Lheir
early experiences.
DfY`c\LSPN is clearly ad|usLinq iLs
approach. A lew monLhs alLer launch,
Lhe MVNO dropped handseL prices lrom
$99 Lo $99 in order Lo sLimulaLe demand.
Over Lhe summer, Mobile LSPN added
Samsunq's Ace llipphone Lo iLs porLlolio,
ollerinq iL lor only $50 Lo new subscribers
and $50 Lo exisLinq cusLomers who siqn
up lor a new Lwoyear conLracL. And Lhe
MVNO is now ollerinq Sanyo's MVP model
lor whaL amounLs Lo lree alLer a consum
er qualilies lor a $30 mailin rebaLe.
Redman suqqesLed lowerinq prices helps,
buL posLpaid MVNOs need Lo reassess Lheir
enLire qame plan. "1here's always some
elasLiciLy. 1hey'll qain some more subscrib
ers by lowerinq Lheir prices, buL LhaL's noL
qoinq Lo be enouqh," he added.
AnoLher area where Lhe newer MVNOs
are sLruqqlinq is producL disLribuLion,
someLhinq in which Virqin has excelled.
"We've builL a biq disLribuLion looLprinL
LhaL is really beyond any ol Lhe Johnny
Come LaLely's. We're in 25,000 reLail loca
Lions wiLh our producLs and services and
have Lopups available aL over 00,000
locaLions as well as online," said Handler.
BuL iL's noL all doom and qloom lor
posLpaid MVNOs. ln lacL, Yankee Croup
is quiLe bullish abouL Lhe luLure lor LhaL
business model, lorecasLinq LhaL by
200 some 35 per cenL ol all US MVNO
subscribers will be posLpaid cusLomers.
Accordinq Lo Lhe lirm, posLpaid plans, "are
a naLural choice because mosL consumers
are already lamiliar wiLh posLpaid (88 per
cenL ol wireless cusLomers are posLpaid)
and accepL iL as Lhe inherenL sLrucLure ol
a wireless service ollerinq."
Yankee Croup's messaqe is one ol
paLience. "1he prominenL posLpaid MVNOs
Lodayespecially Mobile LSPN, Amp'd and
Helioare LarqeLinq people who already
have wireless service. 1hese churners
won'L be able Lo drop Lheir exisLinq car
rier overniqhL because on averaqe 75 per
cenL ol wireless subscribers are under
an acLive conLracL obliqaLion aL any one
Lime," said Lhe consulLancy. Yankee Croup
added LhaL such MVNOs, "musL under
sLand LhaL Lhe subscriber upLake will noL
be immediaLe upon launch."
BuL Lhe loominq quesLion remains, WhaL
will iL Lake lor posLpaidorienLed MVNOs Lo
successlully lure subscribers lrom oLher
service providers?
Observed Handler, Lhe US posLpaid
markeL is, "larqely locked up and you're
noL seeinq Loo much qrowLh qoinq on
Lhere.so Lo base an enLire business
around a hypoLhesis abouL swiLchinq and
so on is Lricky."
ANALYSIS
Simplicity reigns in MVNO kingdom
Perhaps the new crop of US MVNOs, which are offering postpaid plans built upon innovative
data offerings, would be better off keeping it simple.
tammy.parker@informa.com
W
VIRGIN HAS BUILT
ITS SUCCESS ON
OFFERING VERY BASIC
DATA SERVICES, WITH
A BIG EMPHASIS ON
COMPARATIVELY SIMPLE
PRODUCTS SUCH AS SMS
AND MMS
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