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BUILDING OPPORTUNITIES
Gerdau
BUILDING OPPORTUNITIES
Gerdau faces the challenges of the present with an eye on the future. That is why it is always looking to build new business opportunities that can generate outstanding returns and ensure its sustainable development. Stemming from a relationship of respect, integrity, transparency, and continuous search for mutual gains, Gerdau seeks to contribute toward the development of its customers, suppliers, employees, and communities where it operates, while creating value for its shareholders. Gerdaus history began in 1901 as a small nail factory in Porto Alegre (RS). Today Gerdau is the leader in the segment of long steel in the Americas and one of the largest suppliers of special steel in the world. Gerdau steel is used in homes, cars, freeways, bridges, agricultural machinery, home appliances, telephone and electricity towers, among other uses and is part of the lives of millions of people everyday. It has industrial units in the Americas, Europe, and Asia, which together represent an installed capacity of over 25 million metric tons per year. It is the largest scrap recycler in Latin America and worldwide transforms millions of metric tons of this raw material into new steel products each year.
Pictures on the Cover Gerdau is continuously investing in building new business opportunities. Below are some examples: 1. The construction of a new area of the rolling mill in Ouro Branco (MG) to manufacture hot rolled coils, making it possible to start the production of flat steel in Brazil in 2013. 2. The increase in production capacity of special bar quality (SBQ) in mills located in Brazil and the United States. 3. The start of production of special steel in India to supply the automotive market. 4. The expansion of production capacity of iron ore in Brazil.
KEY INDICATORS*
Social Responsibility
2012
52.7 7.9
2011
61.0 9.5
37,982
35,407
People 2012
76% 1.06
2011
75% 1.59
4,176 1,496
4,651 2,098
2012
Net sales EBITDA* Net income
2011
*Lost-time accident frequency rates per million hours worked, including employees and service providers. The data also includes restricted work and change of function (OSHA recordable treated as LT accidents).
Capital markets
Metalrgica Gerdau S.A. Dividends (R$ per share) Dividend yield (%)* Gerdau S.A. Dividends (R$ per share) Dividend yield (%)*
2012
0.32 1.4 0.24 1.3
2011
0.55 3.1 0.35 2.4
*Represents earnings before interest, taxes, depreciation, and amortization. It is calculated in accordance with CVM Instruction no. 527.
Financial margins
Gross margin Net margin EBITDA Margin
2012
13% 4% 11%
2011
14% 6% 13%
*Ratio between the dividend paid per share and the preferred share price on the last day of the year.
Valuation of shares*
Metalrgica Gerdau S.A. PN (GOAU4) - R$ Metalrgica Gerdau S.A. ON (GOAU3) - R$
2012
30.2% 20.3% 25.7% 28.4% 17.0% 12.5% 7.4% 7.3% -10.7%
2012
18,920 18,594
2011
19,623 19,164
Gerdau S.A. PN (GGBR4) - R$ Gerdau S.A. ON (GGBR3) - R$ Gerdau S.A. ADRs Nyse (GGB) - US$ Gerdau S.A. - Latibex (XGGB) - Ibovespa (So Paulo) - R$ Dow Jones (New York) - US$ Latibex (Madrid) -
Environmental management
Reuse of by-products (% of total generated) Investments (R$ million)
2012
74.8 178.4
2011
78.3 370.9
*The appreciation of the shares was calculated considering the local currency at the beginning and at the end of the year.
CANADA
UNITED STATES
SPAIN
INDIA
BRAZIL
URUGUAY ARGENTINA
Countries where Gerdau has jointly controlled entities: Guatemala, Mexico, and the Dominican Republic * Scrap collection and processing facilities, solid pig iron production facilities, and coal units.
MISSION
To create value for our customers, shareholders, employees, and communities by operating as a sustainable steel business.
VALUES
Be the CUSTOMERs choice SAFETY above all Respected, engaged and fulfilled EMPLOYEES Pursuing EXCELLENCE with SIMPLICITY Focus on RESULTS INTEGRITY with all stakeholders Economic, social and environmental SUSTAINABILITY
VISION
To be a global organization and a benchmark in any business we conduct.
TABLE OF CONTENTS
05 06 07 11
Message from the Chairman of the Board Message from the CEO Corporate governance Strategy and competitive advantage
24 25 26 27
28 Environment 30 36 40
Timeline Summarized financial statements Credits and contacts
2012 HIGHLIGHTS
Gerdau announces new investments in mining to increase its annual installed capacity from 11.5 million to 18 million metric tons by 2016. Besides that, the first shipments of iron ore were made to the international market, totaling 325,000 metric tons. Investments continue to be made to begin the production of flat steel in Brazil. With an installed capacity of 800,000 metric tons per year, the hot rolled coil mill will begin operations in 2013. A new continuous casting plant is inaugurated in Monroe, The company announces the construction of a new melt shop at its Riograndense mill located in Sapucaia do Sul (RS) with an installed capacity of 650,000 metric tons per year, which will replace the current melt shop. Michigan (U.S.) in 2012 as part of the investment to expand the installed capacity of special steels to meet the growing demand of the automotive market in the region. The project for building a new plant in Mexico has resumed as the joint venture Gerdau Corsa. Focused on the production of structural shapes, the plant will have an annual installed capacity of 1 million metric tons of steel and 700,000 metric tons of rolled products. Gerdau starts up the blast furnace operation in India along with the power generation plant, the sinter plant, the melt shop, and the new special steel rolling mill.
Our centennial experience and long-term strategy give us the confidence and reassurance that we will once again transform challenges into new business opportunities.
Acknowledgments
I would like to thank the Board of Directors and the Gerdau Executive Committee for their dedication and management skills, as well as our employees for their efforts and outstanding commitment.
We built new business opportunities and seek to enhance our operational efficiency in a scenario marked by significant challenges.
All this would not be possible without the commitment of our employees in a positive work climate, which can be seen by the high satisfaction rate on the Opinion Survey that increased from 75% in 2011 to 76% in 2012. We also believe that Gerdaus growth is directly related to its respect for the environment and with the development of the steel business chain. That is why we have invested in more than 900 social projects and in the most advanced technologies to minimize the impact of our operations on nature.
Outlook
Considering the investments made in 2012 and the uncertainties about the global economic market, we will be more selective in evaluating future projects. Investments of R$ 8.5 billion have been planned for the period of 20132017, considering both the steel and mining activities. For 2013, we expect a gradual evolution of the U.S. economy and a recovery of Brazils, as well as continued growth in China and other countries in Latin America. These positive perspectives combined with the internal actions to improve our operating efficiency should improve Gerdaus profitability throughout the year.
Acknowledgments
I would like to thank our employees for their dedication and the confidence of our customers, shareholders, suppliers, and communities, as they are fundamental to the continuation of our trajectory of sustainable development.
CORPORATE GOVERNANCE A solid governance structure and transparency with our stakeholders are at the core of Gerdau
Gerdau follows strict ethical principles that have been consolidated along its centennial trajectory, and it is continually striving to improve its relationship with all of its stakeholders. It has a solid governance structure and uses modern management tools that make it possible to build business opportunities, achieve increasing levels of excellence and competitiveness, as well as achieve the highest quality in everything it does. Corporate management is the responsibility of the Gerdau currently has three publicly traded companies: Gerdau S.A., Metalrgica Gerdau S.A., and Empresa Siderrgica Del Per S.A.A. (Siderperu). The GerdauS.A. shares are traded on BM&FBOVESPA (So Paulo), on the New York Stock Exchange (NYSE), and on the Madrid Stock Exchange (Latibex). Because it has shares traded on the U.S. market, Gerdau S.A. follows the requirements of the Sarbanes-Oxley (SOX) act, which sets stringent corporate governance practices and internal controls. The shares of Metalrgica GerdauS.A. are traded on BM&FBOVESPA (So Paulo) and those of Siderperu on the Lima Stock Exchange. Board of Directors, whose Executive Committee (CEG) coordinates and supervises the Companys Business Operations and the Functional Processes, working in accordance with the policies established by the Board of Directors. Composed of a CEO and five Executive Vice-Presidents, the CEG has the support of committees set up according to criteria of expertise. and two are elected by the minority shareholders. In both companies, the term of office of each member is one year with the possibility of re-election. It should also be pointed out that Gerdau S.A. and Metalrgica Gerdau S.A. have audit committees that monitor and inspect the actions of the board members as well as give their opinions and advice on the financial statements. The members of the Board of Directors and of the Audit Committee in each one of the companies are elected at the Ordinary General Meeting (OGM).
Risk management
A structured and continuously updated management system monitors all the variables that may pose risks to Gerdaus business and operations. In 2012, the Company consolidated its best practices in this area and formalized its Risk Management Policy, which was approved by the Board of Directors. Furthermore, the Risk Committee, which is responsible for managing and monitoring possible risks that may generate impacts directly or indirectly on the Company, began reporting directly to the Board of Directors and no longer as a committee of the CEG.
Independent Audit
Gerdaus publicly traded companies regularly submit their financial statements for external audit. In the case of needing to contract eventual services not related to external auditing by the independent auditor, the Company bases this on the principles that preserve the auditors independence.
Shareholders Meeting
Board of Auditors
Board of Directors
Support Committees
Business Divisions
Brazil
Special Steel
North America
Latin America
10
6. Ricardo Giuzeppe Mascheroni Executive Vice President of North America and Latin America Business Divisions
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STRATEGY AND COMPETITIVE ADVANTAGE Searching for new business opportunities ensures sustainable development
Gerdau builds business opportunities in order to generate outstanding returns and sustainable development from its operations. Within this scenario, it currently has three highlights in its investment plan: expansion of the mining activity, production of flat steel in Brazil, and manufacturing of special steel in India. In the mining area, the Company has been working over the past few years to gradually become an international supplier of iron ore, which began at the end of 2012. In addition, in the segment of steel, it is working to consolidate itself as a player in all segments of the market and, therefore, it is investing to begin production of flat steel in Brazil with the startup of operation of a rolling mill for hot rolled coils in 2013, and eventually for heavy plates. In India, industrial production started in 2012 in order to meet needs of the special steel market in the region. EBITDA Deployment In order to increase its profitability, Gerdau began the EBITDA Deployment project in 2012, which included the alignment of targets and identifying gaps that impact the generation of the Companys operating cash flow. The project, which has a global scope, involves building a breakdown plan of the EBITDA targets in which benchmarks are established. To do this, the teams use management techniques to continually monitor results, correct deviations, as well as make any adjustments in the action plans. contributes to spreading Gerdaus corporate culture, further expanding the integration between operations. Gerdau Template Since 2010, Gerdau has invested heavily in implementing a single and global information technology platform in all of its units around the world. The project, which has a permanent team of more than 250 employees, provides greater efficiency, security, and speed to customer service and in sharing information between units, which also contributes to the Companys greater integration. The units located in Colombia, Mexico, and Peru were the pioneers in using the new system, and have already shown positive results. In 2012, the system was deployed in operations in Argentina, Canada, Chile, the United States, and Uruguay. Now in 2013, the initiative will be expanded to other units in the United States and the project will start up in Brazil.
GERDAU STRATEGY
Business competitiveness
Geographic diversification
Integrated Organization
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BUSINESS
Gerdau expands investments in mining to become an international supplier of iron ore
Latin America
14%
Except Brazil
38%
Brazil
Special Steel
14%
Includes special steel operations in Brazil, Europe, and the United States
North America
Includes long steel operations in the United States and Canada
34%
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OUTLOOK: WORLD
In a scenario of significant cost pressures, especially of raw materials, and the deindustrialization of the country, the main challenge for Gerdau was to improve operational efficiency and the competitiveness of its units. To do this, the Company continued its investments in the technological modernization of its units, expanded its mining operations as a way to increase its profitability, and continued investing to begin the production of flat steel in Brazil. As for the mining area, the Company plans to achieve an installed capacity of 11.5 million metric tons in 2013. Moreover, Gerdau has already made its first shipments of iron ore to the international market, totaling 325,000 metric tons.
The global steel market should show signs of recovery in 2013. According to the World Steel Association, steel consumption is expected to grow 3.2%, reaching 1.46 billion metric tons. Gerdau is prepared to meet the growing demand for steel in the world. For the period of 2013-2017, R$ 8.5 billion are scheduled in investments in its industrial units, considering both the steel and mining activities.
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6.3 billion metric tons of iron ore located in the state of Minas Gerais and have an iron content above 40%.
In the flat steel segment, Gerdau began the testing phase of the rolling mill for hot rolled coils at the Ouro Branco mill (MG) in December 2012. The equipment, whose annual installed capacity is 800,000 metric tons, will start up operation in 2013. In a second stage of the project, Gerdau will install a heavy plates rolling mill with an annual capacity of 1.1 million metric tons. Regarding the long steel segment, the Company will build a new melt shop at its Riograndense mill in Sapucaia do Sul (RS), increasing its annual installed capacity from 450,000 to 650,000 metric tons in 2015. Moreover, still in progress is the installation of a new rolling mill for wire rod and rolled rebar in Cosigua (RJ), which will begin operation in 2014, initially with an annual installed capacity of 600,000 metric tons that will be expanded to 1.1 million metric tons in a second stage.
consumption in the country should reach 26.4 million metric tons in 2013, which is a growth of 4.3% over 2012, and is in accordance with the prospects for growth of the Brazilian economy. The construction projects for the World Cup in 2014 and for the 2016 Olympic Games are in full swing and should follow a faster pace during 2013. Gerdau will continue providing steel for the construction and renovation of stadiums, as well as building projects of urban mobility and infrastructure such as airports, railways, ports, and roads, which will run at a slower pace than expected. Within this scenario of expanding demand for steel, Gerdau is fully prepared to meet the markets needs.
North America (Includes long steel mills in the United States and Canada)
Throughout 2012, Gerdau sought to improve its operational efficiency while simultaneously taking advantage of market opportunities considering the economic context generated by the uncertainty over the fisical policy in the U.S.
implementation of a new continuous casting in St. Paul mill (Minnesota), replacing the existing one, with an annual production capacity of 550,000 metric tons. The equipment is designed for the production of special bar quality (SBQ) and will begin operations in 2015. Furthermore, the Company initiated the operation of a new reheating furnace at its Calvert City mill (Kentucky) in January 2013.
15
Gerdaus CEO announces resumption of the project to build a new plant in Mexico
To reduce costs, Gerdau acquired Cycle Systems Inc. in early 2013, a company with facilities located in Virginia for recycling and processing scrap steel, which is a key raw material for producing steel. It also continued with the implementation of a single information technology system, which will further ensure its customer service quality (see the section Strategies and Competitive Advantages, p. 11). OUTLOOK: NORTH AMERICA For 2013, we expect a gradual recovery of the economies of the countries in North America. In the United States, the increase in the production of shale gas should generate new market opportunities for Gerdau due to the infrastructure necessary for the exploration of this input, as well as allow the reduction of operating costs with a cheaper access to an alternative energy source. Regarding steel consumption in the region, the World Steel Association forecasts growth of 3.6% in 2013 in the United States, reaching 100 million metric tons. In Canada, in turn, the consumption of steel should have a rise of 2.9%, reaching 15 million metric tons.
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of improving its operational safety and expanding the production capacity of steel and rolled products in order to meet the growing demand in the country. In order to get even closer to the civil construction market in Chile, Gerdau is building a new fabricated reinforcing steel facility that will begin operations in 2013. OUTLOOK: LATIN AMERICA According to estimates from the World Steel Association, steel consumption should evolve 6.4% in Latin America (excluding Brazil), reaching 43.5 million metric tons. The markets in this region have great growth potential for 2013 as compared to 2012. Because of this, Gerdau will continue investing to meet the future expansion of the market and the specific needs of its customers. demand for special steel in the country. In 2013, the new rolling mill for round bars will start up operations at the Pindamonhangaba (SP) mill with an annual capacity of 500,000 metric tons. In addition, the capacity of the
Gerdaus special steels are used in automotive parts that require high safety, quality, and reliability
Special Steel (includes special steel operations in Brazil, Europe, the U.S., and India)
With steel mills producing special steel in Brazil, the U.S., Spain, and India, Gerdau is a leading global supplier to the automotive industry, besides selling to the segments of oil & gas, wind energy, agricultural machinery & equipment, mining, among others. In the Brazilian market, the production of medium and heavy vehicles (trucks and buses) showed a significant reduction over the year, of 38%, caused by the effect of anticipated manufacturing of heavy vehicles at the end of 2011 due to new Euro 5 regulations for diesel engines, which became effective in January 2012. In the segment of cars and light commercial vehicles, the reduction of the excise tax (IPI) caused production to move forward 1% to 3.2 million units according to the National Association of Vehicle Manufacturers (Anfavea). Nevertheless, Gerdau continued its investments to expand the capacity of its plants, focused on expand of future
Mogi das Cruzes (SP) rolling mill will grow in 2013 from 216,000 metric tons to 276,000 metric tons per year. As for the North America market (Canada, U.S., and Mexico), the production of light, medium, and heavy vehicles grew significantly during the year with an 18% evolution in the automotive segment and 8% in the segment of medium and heavy vehicles. In total, 15.8 million vehicles (light, medium, and heavy) were produced and, additionally, there was a higher local production of automotive components. To meet the development of the current and future demand, Gerdau started the operation of a new continuous casting in Monroe mill (Michigan) as well as continuing with its modernization and expansion of the installed capacity of this mill unit, which will increase from 500,000 to 800,000 metric tons per year by 2014. In Europe, meanwhile, the economic crisis experienced in the region led to a decrease in the production of light, medium, and heavy vehicles in 2012. For example, the production of light vehicle of 12.5 million units fell by 8%. The production of medium and heavy vehicles
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was of 378,000 units, a drop of 11% compared with the previous year. However, the Company continued investing in the technological upgrading of its operations located in Spain, such as the modernization of the continuous casting at the Basauri mill, in order to enhance the quality of its products and increase its productivity.
OUTLOOK: SPECIAL STEEL For 2013, the markets of Brazil, the U.S., and India should show growth while Europe should start its process of recovering demand in 2014. In Brazil, Anfaveas projections indicate that the
Gerdau has started the operation of a blast furnace in India, a large potential market, with an annual installed capacity of 350,000 metric tons, the power generation plant that will use blast furnace gas, sintering, the melt shop, and the new special steel rolling mill with an annual installed capacity of 300,000 metric tons. Two new inspection lines of bars will start operating in 2013, and already in the plans for 2014 is the implementation of a coking plant with an annual capacity of 200,000 metric tons and integrated into it is a power generation plant.
production of cars will grow 4.5% and trucks 7%. In the United States, the stronger demand in the region is expected to drive growth in the production of light vehicles and medium and heavy commercial vehicles by 4%, according to market forecasts. In India, it is estimated that the production of light and heavy vehicles will present a growth compared to the previous year.
Gerdau starts up the production of special steel in India to supply the regions market
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North America
32%
36%
Brazil
Latin America
19%
Except Brazil
13%
Includes special steel operations in Brazil, Europe, and the United States
Note: The information above does not include data from affiliated companies and jointly owned subsidiaries.
Consolidated statement of income - summarized* Gerdau S.A. and subsidiaries (R$ millions)
Net sales Cost of sales Gross profit Operating expenses Income before financial income and taxes Financial income Income before taxes Income tax and social contribution Net income for period
* Years ended on December 31, 2012 and 2011.
2012
37,982 -33,234 4,748 -2,400 2,348 -789 1,559 -63 1,496
2011
35,407 -30,298 5,109 -2,230 2,879 -528 2,351 -253 2,098
2012
1,496 789 63 1,828 4,176 11%
2011
2,098 528 253 1,772 4,651 13%
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EBITDA
EBITDA (earnings before interest, taxes, depreciation and amortization) was R$ 4.2 billion, which is a 10% reduction compared to the previous year influenced mainly by rising costs of key raw materials and lower equity in earnings of subsidiaries and associated companies. As a result, the EBITDA margin was also impacted, going from 13% last year to 11% in 2012.
12/31/2012
2,583 12,086 14,669 2,497 12,172
12/31/2011
1,757 11,927 13,684 4,578 9,106
Financial liabilities
On 31 December 2012, Gerdaus net debt (gross debt minus cash on hand and financial investments) was R$12.2 billion against the R$ 9.1 billion recorded at the end of 2011. This increase in net debt is a reflection primarily of the exchange rate effect on debts in foreign currencies, the increased need for working capital throughout 2012, and investments made during the year. Gross debt at the end of the year was R$ 14.7 billion, of which 82% was long-term and 18% short-term. Of the total gross debt, 47% was in foreign currency contracted by the subsidiaries in Brazil, 33% in different currencies contracted by subsidiaries abroad, and 20% in reais. On December 31, 2012, Gerdaus available cash, cash equivalents, and investments were R$ 2.5 billion, of which 35% was held by the Gerdau companies abroad, mainly in U.S. dollars. The ratio between net debt and EBITDA reached 2.9
Net profit
For the year, consolidated net profit went from R$ 2.1 billion in 2011 to R$ 1.5 billion in 2012, which was mainly due to lower operating and financial results.
times in December 2012 against 2.0 times in December 2011. The ratio between gross debt and EBITDA, in turn, reached 3.5 times versus 2.9 times in the previous year.
11%
25%
49%
11%
4%
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RELATIONSHIPS
The safety of people in the work environment is a top priority in all of Gerdaus operations
EMPLOYEES Gerdaus corporate culture is the base for the efficiency needed to face the global challenges
Gerdaus corporate culture, made up of values, history, and attitudes, is shared by its more than 45,000 employees. And this is what forms the basis of the existence of this centennial Company. Knowledge of the business, focus on results, continuous search for customer preference, quality, commitment, integrity, safety, social responsibility, and recognition are concepts that permeate daily operations and contribute toward Gerdau building new business opportunities and consolidating itself in the global steel market. Strengthening this culture, which was one of the main highlights in the area of human resources in 2012, has contributed toward the Company responding to the challenges posed by the current global economic scenario in an increasingly integrated and agile way. This is achieved through communicating the Companys values, by setting up and aligning processes and practices in all business operations, implementing processes and tools for managing people, and developing
The book Our Culture Unites Us - Lessons from Our History with stories about the experiences of employees in their daily work routines, was distributed to all of Gerdaus operations worldwide
leaders who act as clear agents of Gerdaus corporate culture, spreading the Companys values to their teams through personal examples, along with enhancing the employees autonomy and showing respect to people. During the year, for example, meetings were held between members of the Board of Directors and the Gerdau Executive Committee with over 1,000 employees in Chile, the United States, and Peru. The perspective is that all the leaders in Gerdau participate in these meetings over a period of two years.
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100 80 60 40
2010
2011
2012
20
*Lost-time accident frequency rates per million hours worked, including employees and service providers. The data also includes restricted work and change of function (OSHA recordable treated as LT accidents).
2010
2011
2012
22
Internal climate
The favorability index of the Opinion Survey, which evaluates the Companys internal climate, once again reflected a high level of engagement of its employees. The indicator rose from 75% in 2011 to 76% in 2012, with a highlight being the growth in operations of long steel and special steels in North America. The performance was five percentage points above the world market average, which includes global companies with excellent financial performance and/or that are part of the ranking of the most admired companies in Fortune magazine. Moreover, Gerdau was elected as the best company to work for in the steel and metallurgy industry in Brazil by Guia Exame/Voc S.A., a leading benchmark in the country in this area. The Company is among the 150 organizations best positioned in this ranking since 2007.
alignment and synergy of this function in all of its operations. The training also aims to meet the standards of the Gerdau Business System (GBS)and currentlythere are a total of 12 professionals participating.
Training and development Investments (R$ million) Number of training hours per employee
2012
37.2 52.4
2011
32.1 53.4
Knowledge Management
Knowledge Management is an initiative on Gerdaus part to have a set of strategies to maximize the use of existing knowledge in the Company, generating positive impacts such as increased efficiency and operational productivity, while at the same time reducing costs. One of the main strategies adopted is the Communities of Practice, which facilitate interaction between employees in different countries through a virtual network for sharing of best practices. This way, for example, it is possible for an employee from one country to have an issue cleared up by a colleague from across the world with speed and clarity. In the fifth year since it began, the Communities of Practice have already gathered together more than 5,000 employees in 36 communities, exceeding 58,000 posts. Posts can take on the form of questions, answers, documents, and news, and they take place between 95 plants in 14 countries. The operation in India began its participation in 2012.
Training
Gerdau seeks to invest heavily in training its team of employees, which already includes about 600 people with masters and doctorate degrees. The main objective is working with high performers who are aligned with the strategic business objectives, besides forming global leaders. In 2012, the investments in this area reached R$ 37.2 million. The activities involved 2.2 million hours, which represents an average of 52 hours of training per employee. The Gerdau Business Program (GBP) is one of the highlights in this area. Lasting two years, this initiative was developed in partnership with the Institute of Education and Research (Insper) in So Paulo and consists of a specific MBA degree conducted in accordance with the needs of Gerdau. The executives selected for this program are of high potential and participate in modules in leading universities worldwide such as Insead in France and Darden in the United States. The third edition of the GBP is in progress with the participation of 32 executives from Brazil, Chile, Mexico, Peru, and the Dominican Republic. In 2012, the Company launched a program structured for training controllers with the aim of increasing the
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The active participation of employees is also present in two other programs: Quality Improvement Story (QIS) and Ideas. In the QIS, teams of three to seven people offer creative solutions to problems in their daily operations. In 2012, 6,800 employees in 11 countries participated with 437 projects, whichgenerated earnings worth US$ 145.3 million. The Ideasprogram, on the other hand, encourages the search forinnovative solutions both individually or in groups. Duringtheyear, the project involved 13,800 people from eightcountries who registered over 97,000 new ideas. Of this total, the Company implemented 73,000 suggestions throughout the year that yielded earnings of US$ 20.2 million.
executives are prepared to take strategic positions in the Company. In 2012, there were 211 of these committees set up in various countries where Gerdau operates.
gives the option for more coverage and flexibility for employees with more competitive costs for Gerdau. Furthermore, close to 100% of the employees in Brazil participate in the complementary pension plan with a defined contribution, and the Company adds 150% of that amount as a contribution to the employee. Benefits (R$ million)
Meals Transportation Health Insurance Private Pension Plan
2012
94.7 75.4 401.4 170.7
2011
71.7 68.6 299.0 137.3
Succession
Discussions about careers and succession at Gerdau are held in the People Development Committees made up of leaders from different areas. This way, new
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CUSTOMERS
Fabricated reinforcing steel facilities adopt new practices and processes to improve customer service
Gerdau steel also contributes for building projects to receive environmental certifications for their work because it is 100% recyclable. The Leadership in Energy and Environmental Design (LEED) certification, for example, has already been granted to several projects that use the Companys products. Among the projects certified are the Duke Energy Center in the United States, the Oscar Niemeyer Tower in Brazil, and the Transoceanic Building in Chile. Gerdaus Research and Development Centers for the special steel sector located in Brazil and Spain are another highlight of its services for the industry. Currently the Company is participating in more than 70 projects for the automotive, energy, and naval sectors. These initiatives are aimed at continually improving the mechanical properties of steel, resulting in better performance in use and gains in efficiency along the chains supplied by Gerdau. Two of these projects are focused on developing nano-alloyed steels for the automotive industry. Regarding the flat steel segment, Gerdau is conducting an intense market mapping in order to understand customer needs before the startup of operations of a hot rolled coil mill in Brazil (read more on this topic in chapter Business, p. 14).
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SUPPLIERS Supporting the sustainable development of suppliers strengthens the steel business chain
Gerdau establishes long-term relationships with its suppliers based on a direct, transparent and in search for mutual gains relationship. It gives preference to contracting suppliers that share its policy of respect for people and the environment because it believes that the sustainability of its business also passes through the steel chain. Because of this, it requires strict compliance with the laws in each country where it operates and carries out periodic audits to make sure that the supply chain is complying with its levels of excellence. With operations in the Americas, Europe, and Asia, Gerdau currently has a network of more than 30,000 suppliers, 60% of which are micro, small and medium enterprises that strengthen the local economies where it operates. For this reason, the Company has supported its Supplier Development Program since 2007 in order to improve the management performance of these organizations. This initiative, developed with partner organizations, ranges from giving courses and on-site consulting to designing and Regarding the supply of scrap steel, a key raw material in steel production, Gerdau has its own collection and processing units of scrap, especially in Brazil and North America. In order to expand the supply of this raw material and develop micro and small suppliers, programs to develop technical and managerial skills were promoted in 2012 for about 90 companies and scrap cooperatives in Brazil, Chile, Colombia, Peru, Uruguay, and Venezuela that increased their sales to Gerdau by 125%. At the same time, Gerdau is increasingly seeking to expand the synergy among its operations around the world through a global procurement structure that makes it possible to reach economies of scale, productivity, and cost reduction in the purchase of equipment and inputs. Additionally, the new structure generates for the large suppliers the
Participants of the Supplier Development Program receive certificates in Peru
monitoring the execution of action plans. In total, more than 500 training hours are devoted to addressing issues related to management improvement, quality & productivity, encouraging entrepreneurship, citizenship, and sustainability over a period of 24 months. The program has had a direct impact on Gerdaus competitiveness as it prepares the way to receive products and services of better quality, punctual delivery, and building long-term relationships, as well as sharing its ethical values along its business chain. Moreover, by strengthening these micro, small, and medium enterprises, this stimulates market growth and generates jobs and wealth based on projects with a strong social content. In 2012, the program involved 404 micro, small, and medium enterprises in Argentina, Brazil, Colombia, Mexico and Peru. As a result, the business volume between Gerdau and the participating companies grew 24% compared to 2011. For 2013, the program will be expanded to suppliers in Chile, India, the the Dominican Republic, Uruguay, and Venezuela.
opportunity to expand their business in different countries and regions, as well as to streamline their logistics delivery.
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SHAREHOLDERS Transparency and agility characterize Gerdaus relationship with its shareholders
Conservative financial management, flexibility, geographic diversification of operations, and ability to take advantage of opportunities were Gerdaus characteristics recognized by the capital market. As a result, the shares of GerdauS.A. appreciated by 26% and those of Metalrgica GerdauS.A. by 30%, respectively, over 2012, which is one of best performance among companies in the global steel industry. In 2012, the shareholders of Metalrgica Gerdau S.A. received R$ 130 million in dividends and interest on capital, which is equivalent to R$ 0.32 per share and GerdauS.A. R$ 408 million, equivalent to R$ 0.24 per share. three months on capital of at least 30% of adjusted net income for the year calculated in accordance with Brazilian accounting practices. It is worth noting that this percentage is higher than the level of 25% set by corporate law in Brazil. The compensation policy for the company Siderrgica del Per S.A.A. on the other hand, is to pay dividends of up to 33% of its adjusted net profit.
Shareholder compensation
Gerdaus three publicly listed companies Gerdau S.A., Metalrgica Gerdau S.A., and Empresa Siderrgica del Per S.A.A. have clear remuneration policies that are in line with market practices. Metalrgica Gerdau S.A. and Gerdau S.A. pay dividends and/or interest every
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SOCIETY Volunteer work from employees is critical to the development of social programs
Over the years, Gerdau has been improving its role in social responsibility and consolidating the theme in its business strategy. With the belief that the growth of its operations is directly related to developing its business chain and the communities where its plants are located, the Company has expanded, standardized, and internationalized its practices for this area over the last few years. It also began to apply management methodologies in planning, implementation, and monitoring of social projects in order to achieve even more effective results. In 2012, R$ 52.7 million was invested in more than 900 social projects that were conducted in 13 countries where Gerdau operates. These initiatives are led by Gerdau Institute, which is responsible for the Companys social responsibility policies and guidelines, and are focused in the areas of education, emergency assistance, and quality management. Moreover, Gerdau believes that volunteering is an important transforming agent of change in society. Forthis reason it offers specific training courses to Gerdau also develops partnerships with major institutions that implement programs to encourage quality in management and entrepreneurship along the steel business chain. Furthermore, the Company supports institutions that promote transforming actions in society such as the Competitive Brazil Movement, Everyone for Education Movement, Junior Achievement, and the World Childhood Foundation. One of the highlights among the volunteering actions undertaken during the year was the Gerdau Volunteer Olympics, a competition held in nine countries: Argentina, Brazil, Chile, Colombia, Spain, Mexico, Peru, Uruguay, and Venezuela. Under the slogan United for Safety: victory belongs to us all, 13,000 volunteer employees helped promote improvements and awareness activities to encourage safe habits and behaviors in the daily activities of about 800 micro and small enterprises, schools, daycare centers, and other social organizations. its employees who want to get involved in volunteer activities. As a result, in 2012, approximately 8,000 employees participated in the Gerdau Volunteer Program (PVG) by working actively in social projects supported by the Company.
The Gerdau Volunteer Olympics was one of the highlights among the volunteer activities done in 2012
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ENVIRONMENT
Gerdau invested in the expansion and modernization of the dust removal system in plants in Canada, Colombia (photo), and Chile
Gerdau contributes to the sustainability of the communities and their businesses by transforming scrap into steel
For Gerdau, recycling is not just an initiative of environmental protection, but it is also part of its business strategy. Every year, it transforms more than 15 million metric tons of steel scrap, making it the largest scrap recycler in Latin America. The use of this raw material reduces the volume of material deposited in inappropriate places and reduces the consumption of energy as well as other natural resources in the steel production process, while minimizing emissions of greenhouse gases such as CO2. Moreover, the collection and processing of scrap generate jobs over a long chain of small, medium and large entrepreneurs who live off of this activity. Gerdau has been developing projects in partnership with the public sector in Brazil, Colombia, and Peru in order to further expand scrap collection in the regions where it operates and promote proper disposal of cars, trucks, and buses that are no longer in circulation. Besides contributing to the environment, these initiatives play an important socio-economic role, because they reduce the costs of governments with its storage, generate revenue from the sale of scrap, and also create new
job opportunities in the processing of this raw material. Since 2010 when the project began, over 36,000 metric tons of scrap have already been recycled.
By-products
Through continuous investment, improvements in processes, and studies in partnership with universities, research entities and companies, Gerdau seeks intelligent and sustainable alternatives for the application of its by-products. As a result of these initiatives, in 2012, the reuse rate of these materials reached 74.8%.
Air
The dust removal systems at Gerdaus plants capture with high efficiency the solid particles generated by the steelmaking
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process, which are later processed into by-products used in other segments of the industry. In 2012, the Company invested in the expansion and modernization of the dust removal system in plants in Canada, Colombia, and Chile.
to increase energy savings in auxiliary equipment to the steel production process, which represent approximately 40% of the energy consumed in the mills. The project goal is to achieve a reduction of 2.5% of total
Water
Gerdau has one of the best water recirculation rates in the global steel industry today with an average rate exceeding 97%. This percentage represented in 2012 over 2 trillion liters of recycled water to be used internally in the production of steel. The volume, if captured, corresponds to a supply of water for a period of two years from the state of New York (United States), which has over 19 million inhabitants, considering an average consumption of 150 liters per person per day. The small amount not reused corresponds mainly to evaporative losses.
energy consumed by 2014. To start this process, teams from all the industrial mills in Brazil ran a diagnostics of savings opportunities, which were transformed into more than 1,300 actions. This project will also be applied in other countries where Gerdau operates. Gerdau also optimizes the use of energy by expanding the use of by-products from the production process of its mills. In addition, the Company is increasing its use of natural gas in its operations, which is already applied in 94% of its mills worldwide.
Biodiversity
Gerdau maintains green areas at its mills for the purpose of improving the quality of the air and maintain local biodiversity. Currently, of its total 17,000 hectares of Company property, 3,000 hectares are preserved native forests made up of legal reserves, permanent preservation areas, and private reserves of natural heritage. Over 4,000 hectares are areas preserved voluntarily.
Water treatment system in Peru will increase the mills recirculation rate to more than 98%
Environmental education
As part of its environmental management practices, Gerdau promotes awareness campaigns, conferences, and training courses for employees and third parties. In 2012, these activities totaled 48,200 hours with the involvement of about 26,000 people. One of the initiatives created during 2012 was the Environmental Laboratory, which seeks to improve socialenvironmental practices and knowledge of educators in the municipal and state schools in the region of Ouro Branco (MG). For the year, 292 professionals participated in 22 courses and workshops.
These achievements in the process of reusing water are due to continuous investments in advanced closed water treatment and recirculation systems. In 2012, for example, a new water treatment plant was constructed at the Reinosa mill located in Spain. With this, the amount of water captured externally by the plant decreased by 50%. Also, in Peru, a project is currently underway to improve and upgrade the water treatment system in order to increase the level of the plants recirculation from 95.1% to more than 98%.
Energy
In order to expand its energy efficiency, Gerdau invests continuously in improving and optimizing its industrial processes. In 2012, for example, the Company initiated a pilot project in operations in Brazil in order
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TIMELINE Learn about the key facts that marked Gerdaus history
Joo Gerdau businesses branch into two separate areas: Hugo runs the nail factory and his brother Walter assumes responsibility for the Gerdau Furniture Factory, both in Porto Alegre (state of Rio Grande do Sul, Brazil). Later, in 1930, Hugo and Walter Gerdau take part in the creation of the State center for the manufacturing industry, future Federation of Industries of the State. The Nail Factory is expanded with construction of a new plant in Passo Fundo (state of Rio Grande do Sul, Brazil), active until 1964. The Nail Factory today Metalrgica Gerdau S.A. becomes a public company and begins trading on the Porto Alegre stock exchange.
1907 1901
Joo Gerdau and his son Hugo lay the foundations of Gerdau with the Pontas de Paris Nail Factory in Porto Alegre (state of Rio Grande do Sul, Brazil).
1933 1914
Hugo Gerdau becomes a founding member of the Cia Geral de Indstrias (state of Rio Grande do Sul, Brazil), which later becomes Foges Geral. He later assumes control of the company and in 1947 leaves the business.
1947 1946
Curt Johannpeter, son-in-law of Hugo, takes the companys helm and oversees a decisive phase of business expansion.
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Steel production begins with Riograndense known as Usina Farrapos (UFA) in Porto Alegre (state of Rio Grande do Sul, Brazil), with forward-thinking conception of the mini-mill, a model based on the use of scrap and regional sales, enabling more competitive operational costs. The Gerdau Foundation is created, with health, education, housing and social assistance programs, reinforcing the culture of social responsibility within the Organization. The So Judas Tadeu Wire Factory is set up in So Paulo (state of So Paulo, Brazil), marking the companys expansion into the Brazilian southeast. Gerdau acquires the Aonorte steel plant (state of Pernambuco, Brazil), whose facilities were being transferred from Tio (in the city of Iguarassu) to the industrial district of Curado (in the city of Recife).
1948 1957
The second Riograndense unit starts up operation in Sapucaia do Sul (RS). The mill was also known as Rio dos Sinos mill.
1963 1964
1967
Germano, Klaus, and Jorge Gerdau Johannpeter take on leadership positions in the Company, and, in 1971, Frederico Gerdau Johannpeter also becomes part of the board.
1969 1970
Siderrgica Riograndense publicly launches shares on the Rio de Janeiro and So Paulo stock exchanges.
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Beginning of internationalization Steel distribution activities start with the first Comercial Gerdau in the state of So Paulo (Brazil). Gerdau assumes control of the Guara plant, a steel production pioneer in the state of Paran (Brazil). with the acquisition of Laisa in Uruguay. Cosigua begins to have its shares traded on the Stock Exchanges in So Paulo and Rio de Janeiro.
Gerdaus executive leadership begins to be in the hands of Jorge Gerdau Johannpeter (CEO) and Germano, Klaus, and Frederico Gerdau Johannpeter (Vice Chairmen). Gerdau wins its first privatization auction in Brazil and acquires the Baro de Cocais steel mill (state of Minas Gerais, Brazil).
1971 1973
Construction of Cosigua mill (RJ) begins in the Industrial District of Santa Cruz, which was completed in record time of 14 months. The project had the participation of Thyssen ATH and was financed by the World Bank through the International Finance Corporation (IFC), among others. Germano, Klaus, Jorge, and Frederico Gerdau Johannpeter became part of the Gerdau Board of Directors.
1980 1982
Operation begins at the Cearense plant in Maracana (state of Cear, Brazil). Second Gerdau plant in the state of Paran (Brazil) begins operation, in Araucria.
1983 1984
1988
Cosigua shares are publicly released, which earns the company more than 60,000 new shareholders.
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Gerdau acquires Usiba (state of Bahia, Brazil) at a privatization auction. Gerdau acquires Siderrgica Gerdau enters North America with the acquisition of Courtice Steel, which later took on the name of Cambridge in the province of Ontario (Canada). Gerdau acquires MRM in the province of Manitoba, Canada. Acquire part of the capital stock of Sipar rolling mill in Argentina. In 2005, Gerdau takes a controlling stake. Pains, now called Divinpolis mill. Gerdau acquires control of Ameristeel, marking its arrival in the United States. Gerdau S.A., a publicly traded company in Brazil, is listed on the New York Stock Exchange (NYSE).
1989 1992
1994
1995 1997
1998
Gerdau becomes a partner of Aominas with a small ownership stake.
1999
The Company acquires AZA in Chile and Aos Finos Piratini (state of Rio Grande do Sul, Brazil). The GG 50 rebar, a Gerdau flagship product in Brazil, is launched.
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Andr B. Gerdau Johannpeter takes over as Chief Executive Officer (CEO) and Claudio Gerdau Johannpeter becomes Chief Operating Officer (COO). Gerdau acquires Chaparral Steel, one of the largest producers of structural steel in the United States, thus marking the greatest acquisition in the history of the Company. Gerdau celebrates 100 years in business with an installed steel production capacity of 8.4 million metric tons per year. Gerdau takes a controlling stake in Gerdau Aominas (state of Minas Gerais, Brazil), its largest mill. Gerdau acquires the Cartersville plant (United States). Diaco (Colombia) and North Star Steel (United States) are acquired. The Company enters Mexico (Siderrgica Tultitln) and Venezuela (Siderrgica Zuliana). The Organization also acquires a stake in the Dominican Republic (Industrias Nacionales - Inca) and in Aceros Corsa (Mexico), signs agreement for purchase of Macsteel (United States), and starts the Kalyani Gerdau joint venture (India). Gerdau Aominas (state of Minas Gerais, Brazil) increases its production capacity by 50% to 4.5 million metric tons per year.
2001 2002
The merger of Gerdau and Co-Steel, in North America, creates Gerdau Ameristeel.
2004 2005
Gerdau enters Europe, acquiring 40% of Sidenor. As a result of this acquisition, the Company takes an indirect stake in Aos Villares (Brazil). The Gerdau Institute, responsible for coordinating the Companys social responsibility policies and guidelines, is created, broadening the scope of the Gerdau Foundation, established in 1963. Gerdau So Paulo mill (state of So Paulo, Brazil) commences operations.
2007 2006
Gerdau acquires Siderperu (Peru), Sheffield Steel (United States), Callaway Building Products (United States), and GSB (Spain). The Company announces its joint venture Pacific Coast Steel (United States).
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Gerdau invests to expand its own production of iron ore. Gerdau acquires Tamco (United States), a leading producer of rebars on the west coast of the United States, with production capacity of 500,000 metric tons per year. Gerdau gains 100% ownership of Gerdau Ameristeel, with the acquisition of approximately 34% of the companys minority shares. As a result, the company shares are no longer traded on the Toronto and New York stock exchanges. An additional stake of 49.1% is acquired in Cleary Holdings (Colombia), granting Gerdau 100% ownership of the companys capital. Gerdau incorporates Aos Villares, a special steel producer in Brazil, in which the Company already had an 87% direct and indirect stake.
Gerdau enters Central America, with a 30% stake in Corporacin Centroamericana del Acero, in Guatemala. The Company acquires a 50.9% stake in Cleary Holdings (Colombia), a metallurgical coke producer and holder of coking coal reserves. Gerdau takes over Macsteel operations (United States), a producer of special steels.
2008 2009
The Vrzea do Lopes mine (state of Minas Gerais, Brazil) is initiated with the production of iron ore. The Companys entering into the flat steel sector in Brazil is disclosed. Company announces new investments in India.
2010 2011
Gerdau completes 110 years of business, reaching an annual production capacity of 25 million metric tons and revitalizes its brand.
2012
Gerdau announces new investments in mining to increase its annual installed capacity to 18 million metric tons by 2016. Later, it celebrates the firts shipments of iron ore, marking its entry into the international mining market. The Company completes 20 years of experience in the special steel sector. Production of special steel in India begins, in order to supply the regions market.
The Mission, Vision, Values, and Code of Ethics are revised and unified at a global level, strengthening Gerdaus corporate culture. Gerdau begins studies for commercial exploration of part of its iron ore resources located in Minas Gerais. The first phase for implementing the Gerdau Template, which aims to deploy a single system of information technology using SAP in all countries where the Company operates, is completed. Gerdau announces investments to increase the installed
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2011
Non-current assets
Deferred income and social contribution taxes Other non-current assets Investments in associates and jointly-controlled entities Goodwill and other intangible assets Property, plant, and equipment 2,210,300 1,958,863 1,425,605 11,397,812 19,690,181 36,682,761 1,547,967 2,034,819 1,355,291 10,429,497 17,295,071 32,662,645 49,981,794
53,093,158
Non-current liabilities
Long-Term Debt and Debentures Deferred income taxes Employee benefits Other non-current liabilities 12,086,202 1,795,963 1,187,621 1,402,273 16,472,059 11,926,535 1,858,725 1,089,784 1,809,946 16,684,990
Shareholders equity
Attributable to the equity holders of parent Non-controlling interests 27,245,604 1,552,313 28,797,917 24,997,469 1,522,334 26,519,803 49,981,794
53,093,158
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2011
35,406,780 -30,298,232 5,108,548 -2,401,684 172,144
Gross profit
Selling, general, and administrative expenses Other Operating Income (expenses), net
Net income
Attributed to: Owners of the parent Non-controlling interests
2011
2,097,576 2,794,863 -3,182,421 1,710,018 -2,111,158 727,064 89,641 415,565 1,061,034 1,476,599
Net cash generated by operating activities Net cash used in investing activities Net cash used in financing activities
Effect of exchange rate variation on cash and cash equivalents (Decrease) Increase in cash and cash equivalents Cash and cash equivalents at beginning of year
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Non-current assets
Deferred income and social contribution taxes Other non-current assets Investments in associates and jointly-controlled entities Goodwill and other intangible assets Property, plant, and equipment 2,376,709 1,959,459 1,425,605 11,489,825 19,690,863 36,942,461 1,658,416 2,005,594 1,355,291 10,521,510 17,295,833 32,836,644 50,172,211
53,370,116
Non-current liabilities
Long-Term Debt and Debentures Deferred income taxes Employee benefits Other non-current liabilities 12,073,867 1,844,731 1,187,621 2,316,057 17,422,276 13,223,260 1,907,493 1,089,784 2,626,758 18,847,295
Shareholders equity
Attributable to the equity holders of parent Non-controlling interests 9,965,945 16,852,407 26,818,352 9,040,054 15,510,934 24,550,988 50,172,211
53,370,116
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2011
35,406,780 -30,298,231 5,108,549 -2,422,943 182,865
Gross profit
Selling, general, and administrative expenses Other operating income (expenses), net
Net income
Attributed to: Owners of the parent Non-controlling interests
2011
1,979,649 2,905,786 -3,174,739 1,710,696 -2,111,158 725,602 89,633 414,773 1,062,247 1,477,020
Net cash generated by operating activities Net cash used in investing activities Net cash used in financing activities
Effect of exchange rate variation on cash and cash equivalents (Decrease) Increase in cash and cash equivalents Cash and cash equivalents at beginning of year
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Corporate Information
Gerdau Av. Farrapos, 1811 Porto Alegre RS Brazil CEP 90220-005 Phone: +55 (51) 3323.2000 www.gerdau.com Shareholders Relations Av. Farrapos, 1811 Porto Alegre RS Brasil CEP 90220-005 acionistas@gerdau.com.br Phone: 0800.702.2001 Phone: +55 (51) 3323.2211 Fax: +55 (51) 3323.2281 Depositary Bank in Brazil Ita Corretora de Valores S.A. investfone@itau.com.br Phone: 3003.9285 (Capital Cities) Phone: 0800.720.9285 (Other Regions) Phone: 0800.722.1722 (Hearing and speech impaired) Depositary Bank Overseas The Bank of New York Mellon shrrelations@bnymellon.com Phone: +1 888 BNY ADRS (From the United States) Phone: +1 201 680-6825 (Outside the United States) Investor and Analyst Service Av. Farrapos, 1811 Porto Alegre RS Brasil CEP 90220-005 inform@gerdau.com.br Phone: +55 (51) 3323.2703 Fax: +55 (51) 3323.2281 Independent Auditor PricewaterhouseCoopers
Credits
Coordination Gerdau Corporate Communications and Public Affairs Editing and production supervision Gerdau Corporate Communications and Public Affairs and Odin Art & Communication Graphic Design Nktar Design Printing Grfica Comunicao Impressa Paper and ink Offset 240g (cover) and Offset 120g (content) Printed with soy-based inks. Circulation 300 copies in Brazilian Portuguese and 150 in English. Photo credits and illustrations Ana Fuccia (page 23), Animake (page 16), Gerdau Files (pages 25, 27, and 28), Christian Buendia Gama (page 15), Eduardo Colesi (page 20), Eduardo Rocha (cover and page 13), Foguinho / Save the image (cover), Ivson Miranda (cover and pages 5, 6, 10, 12, and 24), Leonid Streliaev (page 14), Rahgu (cover and page 17), Repblica das Ideias (page 20), Roberto Ren Rodrguez (page 29), WorldSteel (page 21). We would like to thank all of those who contributed by supplying information and images for this publication. Gerdau believes in the importance of seeking continuous improvement in all its processes, products and services. As such, we would like to hear your opinion about the 2012 Annual Report. Evaluate its scope, relevance, quality of information, and graphic presentation. Your opinion is very important to us. Access our website www.relatoriogerdau.com.br and answer the opinion survey or send an email to gerdau@gerdau.com, with suggestions on aspects which can be improved. We thankyouinadvance for your participation.
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