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The helicopter perspective Incorrect d. The key shareholder perspective Incorrect Correct Marks for this submission: 5/5. Question 2 Marks: 5 Choose one answer. a. Mission statements, strategic objectives, vision statements. Incorrect b. Vision statements, strategic objectives, mission statements. Incorrect c. Mission statements, vision statements, strategic objectives. Incorrect d. Vision statements, mission statements, strategic objectives. Correct Incorrect Marks for this submission: 0/5. Question 3 Marks: 5
The balanced scorecard approach is a framework for measuring performance based on four factors. The
Which of the following lists is the hierarchy of organizational goals in order from least specific to most spe
Two of the oldest and most important trade theories are the theories of absolute and advanta
Choose one answer. a. Compound Incorrect b. Comparative Correct c. Converse Incorrect d. Contrasting Incorrect Correct Marks for this submission: 5/5. Question 5 Marks: 5
Business strategy as distinct from corporate strategy, functional strategies and operating strategy
Choose one answer. a. Can be judged as powerful or weak depending on whether it has the capacity to produce a sizable and sustainab b. Is chiefly concerned with HOW to build and strengthen the companys competitive position Incorrect c. Both b) and c) Correct d. Concerns the moves made to establish business positions in different industries and the approaches a company Incorrect Marks for this submission: 0/5. Question 7 Marks: 5
Theorists have identified two main styles of leadership. These are transformational leadership and:
Choose one answer. a. Transcendental leadership Incorrect b. Transactional leadership Correct c. Transparent leadership Incorrect d. Transgression leadership Incorrect Correct Marks for this submission: 5/5. Question 8 Marks: 5 Choose one answer. a. A strategic business unit Correct b. A profit centre Incorrect c. A subsidiary Incorrect d. A department Incorrect Correct Marks for this submission: 5/5. Question 9 Marks: 5 Choose one answer. a. Internationalization Incorrect b. Differentiating on superior product technology Incorrect c. Aiming to maximize efficiency and lower costs Correct d. Collaborating with competitors to build the industry's profile Incorrect Incorrect Marks for this submission: 0/5. Question 10 Marks: 5
What business entity can be described as a section within a large organization responsible for planning
Which of the following would NOT normally be an advisable strategy in the introductory stage of the indus
Question 11 Marks: 5
In the case where an organization acquires its supplier, this is an example of:
Choose one answer. a. Horizontal integration Incorrect b. Backwards vertical integration Correct c. Forwards vertical integration Incorrect d. Downstream vertical integration Incorrect Incorrect Marks for this submission: 0/5. Question 12 Marks: 5
Choose one answer. a. To create a statement for customers, investors and employees that clarifies where the industry is headed, how fa b. Give the organization its own special identity, business emphasis, and path for development. Correct c. Identify the key competitive groups in the firms industry and better understand who the companys closest are no d. To decide how big risks to take in choosing where to concentrate the companys resources Incorrect Incorrect Marks for this submission: 0/5. Question 13 Marks: 5
Delegating a strategy making/ strategy implementing role to middle and lower level managers
Choose one answer. a. Is normal in many companies because of the more geographically scattered and diversified an organizations ope b. Is rarely done in large companies because there are plenty of experienced senior level managers to handle the s c. Works best when they can seek counsel on an as-needed basis from a well-staffed strategic planning departmen d. Is generally not good because they lack the big picture knowledge to make better strategic decisions Incorrect Correct Marks for this submission: 5/5. Question 14 Marks: 5
Marks: 5
When there is a fit between the goals of the organization and the goals of individuals, this is known as:
Choose one answer. a. Goal fit Incorrect b. Goal congruence Correct c. Goal coordination Incorrect d. Goal hierarchy fit Incorrect Incorrect Marks for this submission: 0/5. Question 17 Marks: 5
Which of the following is not a key area that might limit the feasibility of a strategic option?
Choose one answer. a. Culture, skills and resources that is internal to the organization Incorrect b. Lack of commitment from managers and employees Incorrect c. Competitor reactions Incorrect d. Lack of customer need for the proposed product Correct Incorrect Marks for this submission: 0/5. Question 18 Marks: 5
Which of the following is not one of the question that need to be answered in doing industry and competit
Choose one answer. a. Embargoes Incorrect b. Quotas Incorrect c. Exchange controls Incorrect d. Exchange rates Correct Correct Marks for this submission: 5/5. Question 2 Marks: 5
In the case where an organization acquires its supplier, this is an example of:
Choose one answer. a. Backwards vertical integration Correct b. Forwards vertical integration Incorrect c. Downstream vertical integration Incorrect d. Horizontal integration Incorrect Correct Marks for this submission: 5/5. Question 3 Marks: 5
Which of the following outcomes is NOT an advantage of a completely vertically integrated business?
Choose one answer. a. Lower price of supplies is achieved Incorrect b. Lowering of risk is achieved Correct c. Potentially greater quality is achieved Incorrect d. Potentially greater control is achieved Incorrect Correct Marks for this submission: 5/5. Question 6 Marks: 5
In the balanced scorecard approach quality would come under which perspective?
Choose one answer.
a. The innovation and learning perspective Incorrect b. The customer perspective Incorrect c. The internal perspective Correct d. The financial perspective Incorrect Incorrect Marks for this submission: 0/5. Question 7 Marks: 5
Which of the following might be sources of synergy between two business units?
Choose one answer. a. They have similar customers and use the same distribution channels Correct b. They are both located in the same town Incorrect c. They both have a website Incorrect d. The profits from one can be used to finance the other when its gets into trouble Incorrect Incorrect Marks for this submission: 0/5. Question 8 Marks: 5 Choose one answer. a. Chain of command Incorrect b. Hierarchy Correct c. Architecture Incorrect d. Span of control Incorrect Correct Marks for this submission: 5/5. Question 9 Marks: 5 Choose one answer. a. Deep learning Incorrect b. Double-loop learning Incorrect c. Single-loop learning Correct d. Surface learning Incorrect Incorrect Marks for this submission: 0/5. Question 10 Marks: 5
The shape or format of reporting and decision making relationships can be defined as the organizational:
Organization adjusts its pricing in response to falling customer demand. This is an example of which type
Theorists have identified two main styles of leadership. These are transformational leadership and:
Choose one answer. a. Transactional leadership Correct b. Transgression leadership Incorrect c. Transcendental leadership Incorrect d. Transparent leadership Incorrect Correct Marks for this submission: 5/5. Question 11 Marks: 5
b. Look at what the organization actually does Correct c. Ask the CEO Incorrect d. Read the strategic plan Incorrect Incorrect Marks for this submission: 0/5. Question 12 Marks: 5
The Balanced Scorecard approach has been criticized for leaving out certain measures. One of these is:
Choose one answer. a. Customer satisfaction measures Incorrect b. Technological innovation measures Incorrect c. Employee satisfaction measures Correct d. Financial measures Incorrect Incorrect Marks for this submission: 0/5. Question 14 Marks: 5 Choose one answer. a. The flow of capital, people, and information. Incorrect b. Governmental regulations. Incorrect c. More people speaking more languages. Incorrect d. The flow of goods. Correct Incorrect Marks for this submission: 0/5. Question 15 Marks: 5
As our world increases in complexity, the global environment is increasingly challenging and competitive.
Business strategy as distinct from corporate strategy, functional strategies and operating strategy
Choose one answer. a. Is chiefly concerned with HOW to build and strengthen the companys competitive position Incorrect b. Can be judged as powerful or weak depending on whether it has the capacity to produce a sizable and sustainab c. Concerns the moves made to establish business positions in different industries and the approaches a company d. Both b) and c) Correct Incorrect Marks for this submission: 0/5. Question 16 Marks: 5
c. Simple structure Incorrect d. Adhocracy Incorrect Incorrect Marks for this submission: 0/5. Question 17 Marks: 5
Benchmarking
Choose one answer. a. Is inherently unethical if it involves companies that are direct competitors Incorrect b. Is not used very often by companies because most of information and data used in doing benchmarking studies h c. Is not a valid tool for measuring cost effectiveness of an activity unless it is restricted to companies in the same in d. Is a good tool for determining whether a company is performing particular value chain activities and functions as Incorrect Marks for this submission: 0/5. Question 19 Marks: 5
Choose one answer. a. Avoid dependence on export strategy and get in position to use a global strategy instead of a narrow domestic str b. Boost return on investment, increase the size of their product lines, avoid tariff and trade restrictions and escape c. Gain access to new customers, achieve lower costs and enhance the companys competitiveness, capitalizing on d. Grow sales faster than the industry average, boost earnings per share, reduce the competitive threats from rivals Incorrect Marks for this submission: 0/5. Question 20 Marks: 5
In the case where an organization acquires its supplier, this is an example of:
Choose one answer. a. Backwards vertical integration Correct b. Downstream vertical integration Incorrect
c. Horizontal integration Incorrect d. Forwards vertical integration Incorrect Correct Marks for this submission: 5/5. Question 2 Marks: 5 Choose one answer. a. Deciding whether to share certain activities across different products and markets Incorrect b. Deciding whether to locate operations in the home country or in a foreign location Incorrect c. Deciding to link all activities using Enterprise Resource Planning Incorrect d. Deciding whether the activity should be performed within the organization or by a different firm Correct Incorrect Marks for this submission: 0/5. Question 3 Marks: 5
One of the strategic decisions relating to the value chain concerns vertical integration. This would involve
Which of the following is not a way that Internet technologies are being used to improve an overall cost le
Choose one answer. a. Quick online responses to service requests and rapid feedback to customer surveys and product promotions are b. Online purchase orders are making many transactions paperless, reducing the costs of procurement and paper. c. Online bidding and order processing are eliminating the need for sales calls and minimizing sales force expenses d. Direct access to progress reports and the ability for customers to periodically check work-in-progress is minimizin Incorrect Marks for this submission: 0/5. Question 4 Marks: 5
The value chain is subdivided into two main headings. These are primary activities and:
Choose one answer. a. Secondary activities Incorrect b. Support activities Correct c. Outsourced activities Incorrect d. Peripheral activities Incorrect Correct Marks for this submission: 5/5. Question 5 Marks: 5
Organizations that are good at developing relevant capabilities to respond to a changing context are know
d. Stretch organizations Incorrect Incorrect Marks for this submission: 0/5. Question 7 Marks: 5
Choose one answer. a. Network structures are superior to functional ones Incorrect b. Organizational performance will suffer if the structure is not stable Incorrect c. Every organization starts out with a simple structure, then moves to a functional structure before becoming divisio d. An organization's structure would be expected to evolve as it grew larger and more diverse Correct Incorrect Marks for this submission: 0/5. Question 9 Marks: 5
Managing the process of implementing and executing strategy does not include which of the following?
Choose one answer. a. Allocating company resources to individual units Incorrect b. Creating a company culture and work climate conductive to successful strategy implementation and execution Inc c. Carving out a profitable direction for the organization to take Correct d. Establishing strategy supportive policies and procedures Incorrect Correct Marks for this submission: 5/5. Question 10 Marks: 5
Which of the following stages should form apart of an organizations risk assessment in relation to a prop
1) Make an explicit assessment of the risks 2) Communicate the risks to the all concerned 3) Explore contingencies that will lessen the impact if things go wrong 4) Decide whether the risks are acceptable to the organization
Choose one answer. a. All of the above Incorrect b. 1),3), and 4) Correct c. 1), 2) and 3) Incorrect d. 1), 2) and 4) Incorrect Incorrect Marks for this submission: 0/5. Question 12 Marks: 5 Choose one answer. a. Top management commitment Incorrect b. Willingness to experiment and risk making mistakes Incorrect c. Openness to new ideas Incorrect d. Cultural diversity Correct Correct Marks for this submission: 5/5. Question 13 Marks: 5
Which of the following attributes is NOT seen as being necessary for an organization to become a 'learnin
Theorists have identified two main styles of leadership. These are transformational leadership and:
Choose one answer. a. Transgression leadership Incorrect b. Transcendental leadership Incorrect c. Transactional leadership Correct d. Transparent leadership Incorrect Correct Marks for this submission: 5/5. Question 15 Marks: 5 Choose one answer. a. Network Incorrect b. Entrepreneurial structure Incorrect c. Divisional Correct d. Global Incorrect Correct Marks for this submission: 5/5. Question 16 Marks: 5
A business with a functional structure has just increased its product lines from two to five. The company i
a. Benchmark against competitors Incorrect b. Help turn strategy into action Correct c. Measure product quality Incorrect d. Measure financial performance Incorrect Correct Marks for this submission: 5/5. Question 17 Marks: 5
Which of the following would NOT normally be an advisable strategy in a progressive mature industry?
Choose one answer. a. Aiming to maximize efficiency and lower costs Incorrect b. Divesting non-core activities Incorrect c. Internationalization Incorrect d. Differentiating on superior product technology Correct Incorrect Marks for this submission: 0/5. Question 18 Marks: 5
Which one of the following is not something to look for in trying to identify and understand what a compan
Choose one answer. a. Actions to strengthen the companys resource base and competitive capabilities along with planned actions and i b. Actions and approaches that define how a company manages such key functions as R & D, production, sales and
c. Actions to alter geographic coverage & actions to form strategic alliances & collaborative partnerships Incorrect d. Actions to merge with or acquire another company in order to strengthen the companys business position Incorre Incorrect Marks for this submission: 0/5. Question 2 Marks: 5
The things that an organization does with its strategic assets are known as:
Choose one answer. a. Strategic activities Incorrect b. Competences Correct c. Threshold competences Incorrect d. Threshold activities Incorrect Incorrect Marks for this submission: 0/5. Question 3 Marks: 5
'Reputation' in the context of an organization's resources can provide competitive advantage because:
Choose one answer. a. It is difficult to copy Correct b. It is a threshold resource Incorrect c. It is explicit Incorrect d. It is based on word-of-mouth Incorrect Correct Marks for this submission: 5/5. Question 6 Marks: 5
At the introductory stage of an industry, products and services are likely to be differentiated on:
Choose one answer. a. Quality Incorrect b. Dependability Incorrect c. Functionality Correct
d. Reliability Incorrect Incorrect Marks for this submission: 0/5. Question 7 Marks: 5 Choose one answer. a. More people speaking more languages. Incorrect b. The flow of goods. Correct c. Governmental regulations. Incorrect d. The flow of capital, people, and information. Incorrect Correct Marks for this submission: 5/5. Question 8 Marks: 5
As our world increases in complexity, the global environment is increasingly challenging and competitive.
Business strategy as distinct from corporate strategy, functional strategies and operating strategy
Choose one answer. a. Is chiefly concerned with HOW to build and strengthen the companys competitive position Incorrect b. Both b) and c) Correct c. Concerns the moves made to establish business positions in different industries and the approaches a company d. Can be judged as powerful or weak depending on whether it has the capacity to produce a sizable and sustainab Correct Marks for this submission: 5/5. Question 9 Marks: 5 Choose one answer. a. All of the above Correct b. Information-intensive such as financial services Incorrect c. Manufacturing-intensive such as microprocessors Incorrect d. Research-intensive industries such as pharmaceuticals Incorrect Correct Marks for this submission: 5/5. Question 10 Marks: 5
The types of industries that are expected to be most radically transformed by the Internet, according to th
When trying to judge whether a firm's strategies 'feel' right, the assessment is likely to be:
Choose one answer. a. Qualitative Correct b. Quantitative Incorrect c. Unconscious Incorrect d. Hypothetical Incorrect Correct Marks for this submission: 5/5. Question 11 Marks: 5 Choose one answer. a. Informal organizational relationships Incorrect b. Division of labour and specialization Incorrect c. Objectives of the organization Correct d. Size of the organization Incorrect
In the process of designing an organizational structure or reviewing the existing structure, the first that sh
What business entity can be described as a section within a large organization responsible for planning
Choose one answer. a. Gain access to new customers, achieve lower costs and enhance the companys competitiveness, capitalizing on b. Avoid dependence on export strategy and get in position to use a global strategy instead of a narrow domestic str c. Boost return on investment, increase the size of their product lines, avoid tariff and trade restrictions and escape d. Grow sales faster than the industry average, boost earnings per share, reduce the competitive threats from rivals Correct Marks for this submission: 5/5. Question 15 Marks: 5
Which of the following is not a way that Internet technologies are being used to improve an overall cost le
Choose one answer. a. Direct access to progress reports and the ability for customers to periodically check work-in-progress is minimizin b. Quick online responses to service requests and rapid feedback to customer surveys and product promotions are c. Online purchase orders are making many transactions paperless, reducing the costs of procurement and paper. d. Online bidding and order processing are eliminating the need for sales calls and minimizing sales force expenses Correct Marks for this submission: 5/5. Question 16 Marks: 5 Choose one answer. a. Surface learning Incorrect b. Double-loop learning Incorrect c. Single-loop learning Correct d. Deep learning Incorrect Correct
Organization adjusts its pricing in response to falling customer demand. This is an example of which type
Firm has a functional director for six areas and an area director for three functions. There, staff at each a
Choose one answer. a. When customers are brand loyal and their costs to switch to competing brands or substitutes are relatively high In b. As the number of rivals increases and as they become more equal in size and competitive capability Correct c. When demand for the product is growing rapidly Incorrect d. When buyers are not particularly well-informed about sellers price, products and costs and can be easily influenc Incorrect Marks for this submission: 0/5. Question 20 Marks: 5
Theorists have identified two main styles of leadership. These are transformational leadership and:
Choose one answer. a. Transgression leadership Incorrect b. Transcendental leadership Incorrect c. Transparent leadership Incorrect d. Transactional leadership Correct Correct Marks for this submission: 5/5. Question 2
Marks: 5
Choose one answer. a. When customers are brand loyal and their costs to switch to competing brands or substitutes are relatively high In b. When demand for the product is growing rapidly Incorrect c. As the number of rivals increases and as they become more equal in size and competitive capability Correct d. When buyers are not particularly well-informed about sellers price, products and costs and can be easily influenc Correct Marks for this submission: 5/5. Question 3 Marks: 5
Which of the following is not one of the question that need to be answered in doing industry and competit
Bureaucracy is sometimes seen as a negative thing but it has some benefits for organizations. Which of t
A business with a functional structure has just increased its product lines from two to five. The company i
Which of the following would NOT normally be an advisable strategy in a progressive mature industry?
Choose one answer. a. Differentiating on superior product technology Correct b. Divesting non-core activities Incorrect c. Internationalization Incorrect d. Aiming to maximize efficiency and lower costs Incorrect Correct Marks for this submission: 5/5. Question 11 Marks: 5 Choose one answer. a. The European Union Incorrect b. The World Trade Organization Correct c. UNICEF Incorrect d. NAFTA Incorrect Incorrect Marks for this submission: 0/5. Question 12 Marks: 5
Three of the most important bodies that regulate world trade are the World Bank, the International Monet
Choose one answer. a. Achieving lower overall costs than rivals Incorrect b. Improving customer satisfaction Incorrect c. Increasing after tax earnings Correct d. Making gains in market share Incorrect Correct Marks for this submission: 5/5. Question 13 Marks: 5
Organizations that are good at developing relevant capabilities to respond to a changing context are know
The balanced scorecard approach is a framework for measuring performance based on four factors. The
Benchmarking
Choose one answer. a. Is not a valid tool for measuring cost effectiveness of an activity unless it is restricted to companies in the same in b. Is inherently unethical if it involves companies that are direct competitors Incorrect c. Is not used very often by companies because most of information and data used in doing benchmarking studies h d. Is a good tool for determining whether a company is performing particular value chain activities and functions as Correct Marks for this submission: 5/5. Question 17 Marks: 5 Choose one answer.
What business entity can be described as a section within a large organization responsible for planning
a. A strategic business unit Correct b. A profit centre Incorrect c. A department Incorrect d. A subsidiary Incorrect Correct Marks for this submission: 5/5. Question 18 Marks: 5 Choose one answer. a. The flow of capital, people, and information. Incorrect b. The flow of goods. Correct c. More people speaking more languages. Incorrect d. Governmental regulations. Incorrect Correct Marks for this submission: 5/5. Question 19 Marks: 5
As our world increases in complexity, the global environment is increasingly challenging and competitive.
Which of the following stages should form apart of an organizations risk assessment in relation to a prop
1) Make an explicit assessment of the risks 2) Communicate the risks to the all concerned 3) Explore contingencies that will lessen the impact if things go wrong 4) Decide whether the risks are acceptable to the organization Choose one answer. a. 1), 2) and 3) Incorrect b. All of the above Incorrect c. 1), 2) and 4) Incorrect d. 1),3), and 4) Correct 1 Marks: 5
Marks: 5
In terms of the PESTEL analysis, the liberalizing of international trade and tariff regimes could go in which
Choose one answer. a. Avoid dependence on export strategy and get in position to use a global strategy instead of a narrow domestic str b. Grow sales faster than the industry average, boost earnings per share, reduce the competitive threats from rivals c. Boost return on investment, increase the size of their product lines, avoid tariff and trade restrictions and escape d. Gain access to new customers, achieve lower costs and enhance the companys competitiveness, capitalizing on Correct Marks for this submission: 5/5. Question 7 Marks: 5
Choose one answer. a. An organization's structure would be expected to evolve as it grew larger and more diverse Correct b. Every organization starts out with a simple structure, then moves to a functional structure before becoming divisio c. Organizational performance will suffer if the structure is not stable Incorrect d. Network structures are superior to functional ones Incorrect Correct Marks for this submission: 5/5. Question 8 Marks: 5
The shape or format of reporting and decision making relationships can be defined as the organizational:
Which of the following might NOT be an advantage of increasing the number of countries in which a cloth
When there is a fit between the goals of the organization and the goals of individuals, this is known as:
Choose one answer. a. Goal coordination Incorrect b. Goal fit Incorrect c. Goal congruence Correct d. Goal hierarchy fit Incorrect Correct Marks for this submission: 5/5. Question 12 Marks: 5
Choose one answer. a. Read the mission statement Incorrect b. Look at what the organization actually does Correct c. Read the strategic plan Incorrect d. Ask the CEO Incorrect Correct Marks for this submission: 5/5. Question 13 Marks: 5
'Reputation' in the context of an organization's resources can provide competitive advantage because:
Choose one answer. a. It is explicit Incorrect b. It is based on word-of-mouth Incorrect c. It is difficult to copy Correct d. It is a threshold resource Incorrect Correct Marks for this submission: 5/5. Question 14 Marks: 5
Theorists have identified two main styles of leadership. These are transformational leadership and:
Choose one answer. a. Transcendental leadership Incorrect b. Transparent leadership Incorrect c. Transactional leadership Correct d. Transgression leadership Incorrect Correct Marks for this submission: 5/5. Question 16 Marks: 5
The value chain is subdivided into two main headings. These are primary activities and:
Choose one answer. a. Support activities Correct b. Secondary activities Incorrect c. Peripheral activities Incorrect d. Outsourced activities Incorrect Correct Marks for this submission: 5/5. Question 17 Marks: 5
Which of the following is not a key area that might limit the feasibility of a strategic option?
Choose one answer.
a. Lack of customer need for the proposed product Correct b. Culture, skills and resources that is internal to the organization Incorrect c. Lack of commitment from managers and employees Incorrect d. Competitor reactions Incorrect Incorrect Marks for this submission: 0/5. Question 18 Marks: 5 Choose one answer. a. Absorptive organizations Incorrect b. Stretch organizations Incorrect c. Learning organizations Correct d. Knowing organizations Incorrect Correct Marks for this submission: 5/5. Question 19 Marks: 5 Choose one answer. a. Informal organizational relationships Incorrect b. Division of labour and specialization Incorrect c. Objectives of the organization Correct d. Size of the organization Incorrect Correct Marks for this submission: 5/5. Question 20 Marks: 5 Choose one answer. a. What strengths, weaknesses, opportunities and threats are evident in the industry environment? Correct b. What is causing the industrys competitive structure and business environment to change? Incorrect c. What is competition like and how strong is each of the various competitive forces? Incorrect d. What are the key factors for competitive success in the industry?
Organizations that are good at developing relevant capabilities to respond to a changing context are know
In the process of designing an organizational structure or reviewing the existing structure, the first that sh
Which of the following is not one of the question that need to be answered in doing industry and competit
nce based on four factors. These are 'innovation and learning', 'the customer perspective', 'the internal perspective' a
y to produce a sizable and sustainable competitive advantage Incorrect etitive position Incorrect
ries and the approaches a company uses to manage its different businesses Incorrect
zation responsible for planning developing producing and marketing its own products and services ?
where the industry is headed, how fast the industry is likely to grow and what competition will be like, and the critical importance of earning a or development. Correct nd who the companys closest are now and will probably be later Incorrect nys resources Incorrect
and diversified an organizations operations are, the more unwieldy it becomes for senior executives to craft and implement all the necessar enior level managers to handle the strategic management tasks Incorrect staffed strategic planning department Incorrect better strategic decisions Incorrect
trategic option?
ble Incorrect
etitive position Incorrect y to produce a sizable and sustainable competitive advantage Incorrect ries and the approaches a company uses to manage its different businesses Incorrect
esses Correct
used in doing benchmarking studies has proven not to be reliable or trustworthy Incorrect estricted to companies in the same industry Incorrect lue chain activities and functions as efficiently as other companies Correct
tegy instead of a narrow domestic strategy Incorrect iff and trade restrictions and escape having to rely on unionized labour Incorrect anys competitiveness, capitalizing on its core competencies and spread business risk across wider market base Correct ce the competitive threats from rivals and increase their ability to enter into strategic alliances Incorrect
surveys and product promotions are enhancing marketing efforts. Correct he costs of procurement and paper. Incorrect and minimizing sales force expenses. Incorrect y check work-in-progress is minimizing rework. Incorrect
activities and:
om two to five. The company is considering a revision to the structure. Suitable type would be
ties along with planned actions and initiatives to out compete rivals Incorrect tions as R & D, production, sales and marketing, finance & technology. Correct
be differentiated on:
ries and the approaches a company uses to manage its different businesses Incorrect y to produce a sizable and sustainable competitive advantage Incorrect
t is likely to be:
zation responsible for planning developing producing and marketing its own products and services ?
anys competitiveness, capitalizing on its core competencies and spread business risk across wider market base Correct tegy instead of a narrow domestic strategy Incorrect ff and trade restrictions and escape having to rely on unionized labour Incorrect ce the competitive threats from rivals and increase their ability to enter into strategic alliances Incorrect
y check work-in-progress is minimizing rework. Incorrect surveys and product promotions are enhancing marketing efforts. Correct he costs of procurement and paper. Incorrect and minimizing sales force expenses. Incorrect
nctions. There, staff at each area/function will be reporting to 2 bosses. This firm has which type of structure?
ds or substitutes are relatively high Incorrect nd competitive capability Correct and costs and can be easily influenced by advertising Incorrect
d competitive capability Correct and costs and can be easily influenced by advertising Incorrect
om two to five. The company is considering a revision to the structure. Suitable type would be
nce based on four factors. These are 'innovation and learning', 'the customer perspective', 'the internal perspective' a
sed in doing benchmarking studies has proven not to be reliable or trustworthy Incorrect lue chain activities and functions as efficiently as other companies Correct
zation responsible for planning developing producing and marketing its own products and services ?
tegy instead of a narrow domestic strategy Incorrect ce the competitive threats from rivals and increase their ability to enter into strategic alliances Incorrect ff and trade restrictions and escape having to rely on unionized labour Incorrect anys competitiveness, capitalizing on its core competencies and spread business risk across wider market base Correct
ervice Correct
activities and:
trategic option?
nd services ?
craft and implement all the necessary actions and programmes. Correct
nd services ?
nd services ?
Question1 Marks: 5
Which of the following variables would not be considered part of the place element of the marketing mix?
Choose one answer.
Question2 The slowest way to grow a business is likely to be through: Choose one answer.
d. Internal development
Question3 The main advantage of differentiation strategy in international markets lies in that Choose one answer.
a. Consumers in foreign markets pay less for the same product b. It enables brand stretching and extension
c. The focus is taken away from price d. Imitators cannot reduce margins
Question4
Which of the following is not a way that Internet technologies are being used to improve an overall c Choose one answer.
a. Online bidding and order processing are eliminating the need for sales calls and minimizing sales force expenses. b. Online purchase orders are making many transactions paperless, reducing the costs of procurement and paper. c. Direct access to progress reports and the ability for customers to periodically check work-in-progress is minimizing rework. d. Quick online responses to service requests and rapid feedback to customer surveys and product promotions are enhancing marketing efforts.
Question5 Which of the following is not a criterion against which strategy options should be evaluated? Choose one answer.
d. Business risk
Question6
For a newly incorporated company a. Vision Should be prepared first b. Mission should be prepared first c. Objectives should be prepared first
Question7
Which of the following is not one of the question that need to be answered in doing industry and com Choose one answer.
a. What are the key factors for competitive success in the industry? b. What strengths, weaknesses, opportunities and threats are evident in the industry environment? c.Whatiscausingtheindustryscompetitivestructureandbusinessenvironmentto change? d. What is competition like and how strong is each of the various competitive forces?
Question8
a. Costs will be reduced b. Customers will be empowered c. Employees become more powerful d. Computers will be less important
Question9 Diversification into many unrelated areas is an example of: Choose one answer.
Question10
Which one of the following is not a growth strategy identified by Ansoff ? a. Market Development b. Diversification c. Differentiation d. Product Development
Question11 Who is having the primary responsibility in preparing operational level Strategy Choose one answer.
Question12 Which of the following are signs of weakness in a companys competitive position? Choose one answer.
a. A return-on-equity is below 25% and earnings per share of less than Rs.2.00 b. Lowe revenues and profit margin and narrow product line than the market leader
c. A declining Market share, poor product quality and few sales in market d. A price set by the firm higher than its rivals
Question13 Which of the following outcomes is a potential benefit of outsourcing? Choose one answer.
a. Higher control b. Higher flexibility c. Better linkages between activities d. Lower transaction costs
Question14 Which of the following statements in relation to the five forces framework is correct? Choose one answer.
a. The framework is not appropriate in not-profit organizations b. The framework identifies the major stakeholders of an organization c. The framework is a mean of identifying the forces which affect the level of competition in an industry or sector d. The framework assists in developing a broad perspective on the environment within which an organization is operating
Question15
If Laugh gas buy shares of Shell Gas in order to capture the market. Such kind of integration is c Choose one answer.
Question16 How often should strategic-management activities be performed? Choose one answer.
a. Should be measurable b. Need not be consistent c. Should be confidential and not be communicated throughout organization d. Should not be specific
Question18
GAP analysis:
Choose one answer.
a. Is a planning approach for determining where an organization as today b. Is a planning approach for determining how an organization will reach its goals c. Provides a diagram showing a company's present momentum and its potential d. All of the above
Question20
One of the strategic decisions relating to the value chain concerns vertical integration. This would in Choose one answer.
a. Deciding to link all activities using Enterprise Resource Planning b. Deciding whether to locate operations in the home country or in a foreign location
c. Deciding whether the activity should be performed within the organization or by a different firm d. Deciding whether to share certain activities across different products and markets
d be evaluated?
Ansoff ?
Question 3 Delegating a strategy making/ strategy implementing role to middle and lower level managers Choose one answer.
Question 4 At corporate level, diversification comes about when a firm is involved in two or more: Choose one answer.
Question 6 The primary activities in Porter's Value Chain are: Choose one answer.
Question 7 Which of the following lists is the hierarchy of organizational goals in order from least specific to most specific? Choose one answer.
Question 9 Which of the following is not a feature of a typical entrepreneur? Choose one answer.
Question 10 Strategy implementation and formulation is a challenging, on-going process. To be effective, it should involve Choose one answer.
Question 11 Substantial changes to the range of offerings or the markets served or both are known as: Choose one answer.
Question 12 The value chain is subdivided into two main headings. These are primary activities and: Choose one answer.
Question 13 In Porter's Generic Strategies model, a focus strategy involves: Choose one answer.
Question 14 The types of industries that are expected to be most radically transformed by the Internet, according to the text are: Choose one answer.
Question 16
Which of the following is not one of the question that need to be answered in doing industry and competitive analysis Choose one answer.
Question 17 Which of the following is not a criterion against which strategy options should be evaluated? Choose one answer.
Question 18 In the context of strategic management, stakeholders can be defined as: Choose one answer.
Question 19 In the strategic planning model SWOT analysis is carried out as part of Choose one answer.
Question 20 Twooftheoldestandmostimportanttradetheoriesarethetheoriesofabsoluteandadvantage
Question 4 In the balanced scorecard approach quality would come under which perspective? Choose one answer.
Question 5 One of the strategic decisions relating to the value chain concerns vertical integration. This would involve: Choose one answer.
Question 6 At the introductory stage of an industry, products and services are likely to be differentiated on: Choose one answer.
Question 7
The Balanced Scorecard approach has been criticized for leaving out certain measures. One of these is: Choose one answer.
Question 8 When trying to judge whether a firm's strategies 'feel' right, the assessment is likely to be: Choose one answer.
Question 9
Benchmarking is a popular tool to measure performance. Benchmarking involves the continual process of comparing Choose one answer.
Question 10 The things that an organization does with its strategic assets are known as: Choose one answer.
Question 12 Which of the following statements is not true when describing a successful strategy? Choose one answer.
Question 13
A business with a functional structure has just increased its product lines from two to five. The company is considerin Choose one answer.
Question 14
Which of the following is not a way that Internet technologies are being used to improve an overall cost leadership st Choose one answer.
Question 17 Business strategy as distinct from corporate strategy, functional strategies and operating strategy
Question 18 Which of the following industries is least likely to follow the conventional life-cycle model? Choose one answer.
Question 19 Which of the following lists is the hierarchy of organizational goals in order from least specific to most specific? Choose one answer.
Question 20 How often should strategic-management activities be performed? Choose one answer.
In the strategic planning model SWOT analysis is carried out as part of Choose one answer.
Question 2 One of the main problems with explicit knowledge is that: Choose one answer.
Question 3 The things that an organization does with its strategic assets are known as: Choose one answer.
Question 4 Which of the following is NOT an important element to look for when selecting an alliance partner? Choose one answer.
Question 5 At the introductory stage of an industry, products and services are likely to be differentiated on: Choose one answer.
Question 6 In the case where an organization acquires its supplier, this is an example of: Choose one answer.
Question 7 Which of the following is not a feature of a typical entrepreneur? Choose one answer.
Question 9
McDonalds is deciding whether to expand into manufacturing kitchen equipment in China. At what level is this decis Choose one answer.
Question 10
According to Porter, if an organization does not follow either a cost leadership strategy or a differentiation strategy th Choose one answer.
Question 11
Whichofthefollowingstagesshouldformapartofanorganizationsriskassessmentinrelationtoaproposedstrateg 1) Make an explicit assessment of the risks 2) Communicate the risks to the all concerned 3) Explore contingencies that will lessen the impact if things go wrong
4) Decide whether the risks are acceptable to the organization Choose one answer.
Question 12 Knowledge management is concerned with the emergence, storage and ______________ of knowledge. Choose one answer.
Question 13 Which of the following is not a key area that might limit the feasibility of a strategic option? Choose one answer.
Question 14 Within an international context what is economies of scope? Choose one answer.
Question 15 Which of the following is not a criterion against which strategy options should be evaluated? Choose one answer.
Question 16 Which of these questions is addressed by a mission statement? Choose one answer.
Question 17 In Porter's Generic Strategies model, a focus strategy involves: Choose one answer.
Question 18
In the process of designing an organizational structure or reviewing the existing structure, the first that should be clar Choose one answer.
Question 19 Which of the following would NOT normally be an advisable strategy in a progressive mature industry? Choose one answer.
a. low market growth and strong market share b. high market growth and low market share c. low market growth and low market share d. high market growth and high market share
egating a strategy making/ strategy implementing role to middle and lower level managers oose one answer. a. Is normal in many companies because of the more geographically scattered and diversified an organizationsoperationsare,themoreunwieldyitbecomesforseniorexecutivestocraftandimplement all the necessary actions and programmes. b. Is rarely done in large companies because there are plenty of experienced senior level managers to handle the strategic management tasks
c.Isgenerallynotgoodbecausetheylackthebigpictureknowledgetomakebetterstrategicdecisions d. Works best when they can seek counsel on an as-needed basis from a well-staffed strategic planning department
corporate level, diversification comes about when a firm is involved in two or more: oose one answer. a. Segments b. Industries c. Businesses d. Markets
e principal-agent problem is concerned with: oose one answer. a. Corporate social responsibility b. How to control a firm's distributors and dealers c. Appropriation of shareholders' investment by a firm's managers d. Procurement
e primary activities in Porter's Value Chain are: oose one answer. a. Procurement, operations, outbound logistics, marketing and sales, service b. Inbound logistics, operations, outbound logistics, marketing and sales, service c. Inbound logistics, operations, distribution, marketing and sales, service d. procurement, operations, distribution, marketing and sales, service
hich of the following lists is the hierarchy of organizational goals in order from least specific to most specific? oose one answer.
a. Mission statements, vision statements, strategic objectives. b. Mission statements, strategic objectives, vision statements. c. Vision statements, strategic objectives, mission statements. d. Vision statements, mission statements, strategic objectives.
onomies of scale are derived from: oose one answer. a. Achieving cheaper unit costs through making larger quantities b. Increasing the number of markets served c. Using cheaper raw materials d. Increasing the breadth of the portfolio
hich of the following is not a feature of a typical entrepreneur? oose one answer. a. Innovativeness b. A risk-taking orientation c. An emphasis on managing their firm's culture and vision d. A natural talent for salesmanship
ategy implementation and formulation is a challenging, on-going process. To be effective, it should involve oose one answer. a. Line and staff managers.
a. Line and staff managers. b. The CEO and the board of directors. c. The board of directors, CEO, and CFO. d. All of the above.
bstantial changes to the range of offerings or the markets served or both are known as: oose one answer. a. Differentiation b. Brand extension c. Relocation d. Diversification
e value chain is subdivided into two main headings. These are primary activities and: oose one answer. a. Secondary activities b. Peripheral activities c. Outsourced activities d. Support activities
Porter's Generic Strategies model, a focus strategy involves: oose one answer. a. Selling to a narrow customer segment b. Selling simple products that are cheap to produce c. Selling to one region only d. Selling a limited range of products
e types of industries that are expected to be most radically transformed by the Internet, according to the text are: oose one answer. a. Manufacturing-intensive such as microprocessors b. Information-intensive such as financial services c. All of the above d. Research-intensive industries such as pharmaceuticals
resource is 'inimitable' a competitor finds it: oose one answer. a. Easy to copy and easy to acquire b. Easy to acquire c. Easy to copy d. Difficult to copy
hich of the following is not one of the question that need to be answered in doing industry and competitive analysis? oose one answer. a. What strengths, weaknesses, opportunities and threats are evident in the industry environment? b. What is competition like and how strong is each of the various competitive forces? c.Whatiscausingtheindustryscompetitivestructureandbusinessenvironmenttochange? d. What are the key factors for competitive success in the industry?
hich of the following is not a criterion against which strategy options should be evaluated? oose one answer. a. Feasibility of successful implementation b. Business risk c. Suitability in relation to the external environment d. Acceptability to the work force
he context of strategic management, stakeholders can be defined as: oose one answer. a. An individual or group with a financial stake in the organization b. Internal groups or individuals that are able to influence strategic direction of the organization c. An individual or group with an interest in the organization's activities and who seeks to influence them d. An external individual or group that is able to impose constraints on the organization
he strategic planning model SWOT analysis is carried out as part of oose one answer. a. Mission and objective setting b. Strategic option generation c. Strategy evaluation and choice d. Corporate appraisal
ooftheoldestandmostimportanttradetheoriesarethetheoriesofabsoluteandadvantage
he value chain, primary activities are: oose one answer. a. Directly involved in the production and delivery of the product or service b. Those activities that are all undertaken in-house c. Directly involved in the production, marketing and delivery of the product or service d. Those activities that support the production, marketing and delivery of the product or service
rporate strategies concern about, oose one answer. a. Whether to focus on short-run performance targets or long-run performance targets and how much organizational strength to build in b. Strategies for individual strategic business units. c. How to grow the business, how to out compete rivals, how to satisfy customers, how to respond to changing market conditions, and how to manage each function of the business d.Whentoimprovethecompanysmission
hich type of asset is rarely strategic? oose one answer. a. Reputation b. Land and property c. Brand name d. Financial assets
he balanced scorecard approach quality would come under which perspective? oose one answer. a. The customer perspective b. The innovation and learning perspective c. The financial perspective d. The internal perspective
e of the strategic decisions relating to the value chain concerns vertical integration. This would involve: oose one answer. a. Deciding to link all activities using Enterprise Resource Planning b. Deciding whether to share certain activities across different products and markets c. Deciding whether the activity should be performed within the organization or by a different firm d. Deciding whether to locate operations in the home country or in a foreign location
the introductory stage of an industry, products and services are likely to be differentiated on: oose one answer. a. Functionality b. Dependability c. Quality d. Reliability
e Balanced Scorecard approach has been criticized for leaving out certain measures. One of these is: oose one answer. a. Customer satisfaction measures b. Employee satisfaction measures c. Technological innovation measures d. Financial measures
hen trying to judge whether a firm's strategies 'feel' right, the assessment is likely to be: oose one answer. a. Hypothetical b. Quantitative c. Unconscious d. Qualitative
nchmarking is a popular tool to measure performance. Benchmarking involves the continual process of comparing organizational oose one answer. a. High achieving organizations b. Industry standards c. Organizations within the same industry d. Rivals
e things that an organization does with its strategic assets are known as: oose one answer. a. Strategic activities b. Threshold activities c. Threshold competences d. Competences
d. Competences
ompanysstrategy oose one answer. a. Is aimed more at achieving strategic objectives than at achieving financial objectives b.Isacompanysmeansofexecutingitsbusinessmodel c. Is a combination of planned actions and emerging steps to new developing industry and competitive events
d. Is formed primarily at the same time the company is formed & then evolves slowly thereafter
hich of the following statements is not true when describing a successful strategy? oose one answer. a. It guarantees long term survival b. It addresses changes in the external environment c. It provides the means for renewing competitive advantage d. It provides some property that is unique or distinctive
business with a functional structure has just increased its product lines from two to five. The company is considering a revision to oose one answer. a. Network b. Divisional c. Global d. Entrepreneurial structure
hich of the following is not a way that Internet technologies are being used to improve an overall cost leadership strategy? oose one answer. a. Direct access to progress reports and the ability for customers to periodically check work-in-progress is minimizing rework. b. Online bidding and order processing are eliminating the need for sales calls and minimizing sales force expenses. c. Online purchase orders are making many transactions paperless, reducing the costs of procurement and paper. d. Quick online responses to service requests and rapid feedback to customer surveys and product promotions are enhancing marketing efforts.
ue-based management is: oose one answer. a. A structured system of targets used in the private sector to motivate people to enhance shareholder value b. A structured system of targets used in the public sector to motivate people to improve service to the public through an understanding of the organization's values c. Another name for management by objectives d. A structured system of targets to motivate people to enhance the organization's value
not a structural configuration presented by Mintzberg oose one answer. a. Simple structure b. Cluster structure c. Adhocracy d. Professional bureaucracy
siness strategy as distinct from corporate strategy, functional strategies and operating strategy
oose one answer. a. Both b) and c) b. Can be judged as powerful or weak depending on whether it has the capacity to produce a sizable and sustainable competitive advantage c.IschieflyconcernedwithHOWtobuildandstrengthenthecompanyscompetitiveposition d. Concerns the moves made to establish business positions in different industries and the approaches a company uses to manage its different businesses
hich of the following industries is least likely to follow the conventional life-cycle model? oose one answer. a. Software development b. Insurance broking c. Hairdressing d. Coal mining
hich of the following lists is the hierarchy of organizational goals in order from least specific to most specific? oose one answer. a. Mission statements, strategic objectives, vision statements. b. Vision statements, strategic objectives, mission statements. c. Vision statements, mission statements, strategic objectives. d. Mission statements, vision statements, strategic objectives.
w often should strategic-management activities be performed? oose one answer. a. Monthly b. Annually c. Quarterly
c. Quarterly d. Continuously
he strategic planning model SWOT analysis is carried out as part of oose one answer. a. Strategic option generation b. Corporate appraisal c. Mission and objective setting d. Strategy evaluation and choice
e of the main problems with explicit knowledge is that: oose one answer. a. It inhibits further learning b. It is difficult to transfer c. It is not fluid d. It is easier to obtain it
e things that an organization does with its strategic assets are known as: oose one answer. a. Strategic activities b. Threshold activities c. Threshold competences d. Competences
hich of the following is NOT an important element to look for when selecting an alliance partner? oose one answer. a. Compatible expectations and objectives
b. Very similar culture and resources c. Resources that complement your own d. They should have as much to lose as you do if the alliance fails
the introductory stage of an industry, products and services are likely to be differentiated on: oose one answer. a. Functionality b. Quality c. Reliability d. Dependability
he case where an organization acquires its supplier, this is an example of: oose one answer. a. Backwards vertical integration b. Forwards vertical integration c. Horizontal integration d. Downstream vertical integration
hich of the following is not a feature of a typical entrepreneur? oose one answer. a. An emphasis on managing their firm's culture and vision b. A risk-taking orientation c. A natural talent for salesmanship d. Innovativeness
nctional strategies oose one answer. a. Are needed for every major departmental unit and every major piece of the business b. Concerns the strategic initiatives and approaches of key internal units (plants, distribution centers, sales units) and key activities (purchasing, shipping and advertising) c. Are generally crafted by the business head working in consultation with key subordinates and department heads d. Support the overall business strategy and competitive approach
Donalds is deciding whether to expand into manufacturing kitchen equipment in China. At what level is this decision likely to be oose one answer. a. Corporate b. Business c. Functional d. International
cording to Porter, if an organization does not follow either a cost leadership strategy or a differentiation strategy they are: oose one answer. a. Hybrid b. Typical c. Stuck in the middle d. No frills
hichofthefollowingstagesshouldformapartofanorganizationsriskassessmentinrelationtoaproposedstrategy
Make an explicit assessment of the risks Communicate the risks to the all concerned Explore contingencies that will lessen the impact if things go wrong
Decide whether the risks are acceptable to the organization oose one answer. a. 1),3), and 4) b. 1), 2) and 4) c. 1), 2) and 3) d. All of the above
owledge management is concerned with the emergence, storage and ______________ of knowledge. oose one answer. a. Translation b. Transfer c. Trade d. Transcription
hich of the following is not a key area that might limit the feasibility of a strategic option? oose one answer. a. Competitor reactions b. Lack of customer need for the proposed product c. Lack of commitment from managers and employees d. Culture, skills and resources that is internal to the organization
thin an international context what is economies of scope? oose one answer. a. Re-using a resource from one country/business in additional countries/businesses b. Buying components in bulk c. Any of the above d. Decreased cost per unit of output
hich of the following is not a criterion against which strategy options should be evaluated? oose one answer. a. Acceptability to the work force b. Business risk c. Feasibility of successful implementation d. Suitability in relation to the external environment
hich of these questions is addressed by a mission statement? oose one answer. a. How many employees must we have? b. Who do we want to serve? c. What is our business? d. What do we want to become?
Porter's Generic Strategies model, a focus strategy involves: oose one answer. a. Selling to one region only b. Selling a limited range of products c. Selling simple products that are cheap to produce d. Selling to a narrow customer segment
he process of designing an organizational structure or reviewing the existing structure, the first that should be clarified is; oose one answer. a. Objectives of the organization b. Informal organizational relationships
hich of the following would NOT normally be an advisable strategy in a progressive mature industry? oose one answer. a. Internationalization b. Divesting non-core activities c. Aiming to maximize efficiency and lower costs d. Differentiating on superior product technology
oint venture can be defined as: oose one answer. a. One firm licenses its intellectual property to another firm b. Two firms collaborate together on a specific project c. Two firms come together to form a third, legally separate firm d. Two firms merge together
rship strategy?
be clarified is;