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Relieves utility of IT management challenges, assures data availability and access March 2013 / White Paper
SM
Summary
Executive summary ................................................................................... p 1 Introduction ............................................................................................... p 2 Know thy infrastructure............................................................................... p 4 Technology supports and challenges data management .................. p 5 Traditional IT network model ...................................................................... p 6 Cloud-based services provide an attractive alternative ............................... p 7 Cloud provides security ............................................................................. p 8 Part of a smart infrastructure strategy ........................................................ p 9 Schneider Electrics Orbit Solution.............................................................. p 10 Conclusion ................................................................................................ p 11
Executive summary
For todays utility, having as much knowledge about its infrastructure as possible, and being able to use that data in real time, is vital in maintaining enterprise efficiency and effectiveness. Accurate information helps it reduce operational risks, keep up with regulatory requirements, and support the decisions necessary to optimize performance and customer service. Many utilities are pressed to manage their traditional information technology models that connect infrastructure, the enterprise data platform, and application software, due to continuously increasing user needs and changing data requirements. New cloud-based field data services provide an alternative to the traditional IT model one that is particularly advantageous to utilities. Instead of owning, managing, and training staff on the computing hardware, systems, and software of the traditional IT model, the cloud-based platform provider leases out any or all of those elements to aggregate current and complete infrastructure data and make that data available across utility processes. The utility sees many benefits by subscribing to such a cloud-based platform for maintaining vital infrastructure knowledge. A variety of mobile devices communicate with the solution, allowing a location-focused database. Federated security puts the utilitys own authentication standards in place for direct data access across the enterprise. All users can access field data, stored and backed up in an external data center, so that the utility realizes its security and reliability goals. In short, the utility owns the information and accesses it through its own security definitions; it does not own the infrastructure on which the information is stored and is relieved of the IT duty associated with platform ownership and maintenance. The utility can easily scale the services as its network grows.
A cloud-based IT platform accommodates the changing and growing information needs of the utility focused on smart infrastructure operability. Schneider Electric makes such a platform, and its operational advantages, available to utilities through its innovative Orbit cloud-based field data services solution.
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Introduction
Most modern utilities are pressed to do more with less. In particular, the IT department often is spread thin in its efforts to establish and manage continuously growing information and communication needs. Adding to that challenge is the speed at which the organizations assets, procedures, and regulations are changing. Its information systems must evolve and adapt continuously to meet changing needs. In a way, asset management is like strategizing during a game of chess one change to the infrastructure, or chess board arrangement, usually affects several players and impacts many subsequent moves. IT responsiveness is vital. Having as much knowledge about the utility infrastructure as possible and making that information as accurate and up-todate as possible allows operations and maintenance to move faster, be more efficient, and serve customers better. This paper discusses the use of cloud technology to allow utilities to implement not only the effective and secure information management necessary for operation but also the flexible and practical information management needed to create viable intelligent infrastructures.
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Software
Platform
C:\_
Infrastructure
Figure 1. Traditional IT model put to work by utilities, connecting infrastructure, data platform, and software.
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Software as a Service
SaaS
Platform as a Service
PaaS
web clients, and integrated enterprise systems allowing alignment with utility security standards. See Figure 3. Further, when the enterprise network is isolated from the hundreds or thousands of
Hardware: field devices, data providing location information Network is collected is stored in an external data center,-is
backed up, and is safe.
Infrastructure as a Service
IaaS
The best-hosted solutions allow the utility to retain ownership of its data, even while it does not own the infrastructure on which its stored.
(Software as a Service)
Softwa
Return on Investment
Platform as a
PaaS
Figure 2. With cloud-based field data services, mobile client applications, platform functionalities, and software tools are updated whenever needed, and managed, by the provider for fast implementation. This approach does not impact other utility network systems.
Building Blocks: Figure 3. A flexible cloud-based platform streamlines - value Security - Virtu information collection and availability adding when the utility needs to respond to customer -calls, Database - Ope assess storm damage, and assure access to all field data such as construction dig-ins and leak surveys.
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Infrastructure as a Ser
IaaS
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Cloud Services
Off-premise systems On-premise systems
Enterprise Systems
Figure 4. As the number of smart infrastructure talking points increases, the utility network system must plan for better data flows. Only the utility using the data service have access to its infrastructure data, using its authentication standards. Further, cloud-based data services assure the utility that its infrastructure information remains accessible and tasks can be managed even when the enterprise network is disconnected from the infrastructure.
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Clients
Figure 5. The Orbit Solution gathers information reliably and inexpensively, provides geospatial work location visualization, and provides reporting services in real time to maintain an accurate and secure database available to field and enterprise users.
Services
Field Data Services Task creation Task summary Task update Task status Task assign Task retrieval
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Conclusion
Achieving a higher level of knowledge of a continuously changing infrastructure will require the utility to have ready access to more data. Implementing cloud-based field data services allows the utility to relax the resources that would otherwise be needed to manage its network platform in response to this infrastructure and communications evolution. The services that can be accessed by a variety of mobile devices, and collect and deliver data reliably, securely, and in real time across the enterprise, will enable the leverage of information needed for a smarter infrastructure, improved operational efficiencies, and, ultimately, enhanced customer satisfaction.
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March 2013