Monitoring your SAP NetWeaver Components

http://scn.sap.com/docs/DOC-8335#

Besides CCMS, SAP NetWeaver automatically generates statistics information, which gives you both as aggregates a good overview, and additionally as single statistics detailed insight what has happened. A convenient and fast way to notify in case of problems the person in charge, can be implemented via SAP Alert Management Because monitoring is such an extensive topic, the relevant documents are sectored in the following sub-topics.

Performance Monitoring with Statistical Records Statistical records give you an overview of the performance of your system. Each dialog step is recorded, an information like user and program name, response time, CPU time and more is logged. This information is very useful when you want to analyze the performance (or a performance bottleneck) of your systems.

Alert Management The Alert Management system is a business service provided by the SAP NetWeaver Application Server. SAP provides its customers with a wide variety of functions for the management of information that is critical to the user's work. The information is delivered actively and as quickly as possible. You cut considerably the costs incurred for the management of critical situations, because the response time is reduced significantly. The CCMS is SAPs central infrastructure for monitoring system landscapes. Keep in mind, however, that it is running in maintenance mode. With SAP Solution Manager 7.1, SAP will introduce the new Monitoring and Alerting Infrastructure (MAI). Setting Up your Central Monitoring This section contains documents about setting up your central monitoring - from the general approach in the Monitoring Setup Guide to the installation of different Monitoring Agents and the use of the SAP Management Console.

Monitoring Availability System availability can be defined on differently depending on the technology layer: Following a bottom up approach, the lowest level of system availability is the existence of the corresponding processes on Operating System layer. Higher on the technology stack is a ping or a dummy login into a system. On application level, there may exist a real business availability check. SAP offers powerful availability checks on all layers.

Transaction RZ20: Working with Monitors and Methods The CCMS monitoring infrastructure, a solution within SAP NetWeaver, centrally monitors any IT environments - from individual systems through networked SAP NetWeaver solutions, to complex IT landscapes incorporating several hundred systems. In this section, you learn about the different functions of the Alert Monitor (transaction RZ20) - from creating your own rule-based monitors to using the predefined autoreaction methods of the Alert Monitor.

Enhancing your Monitoring Possibilities This section contains documents which explain how you can extend the functions and the metrics of the monitoring infrastructure. The section focuses on expanding the standard functions by configuring the monitoring of new metrics (like event log messages or qRFC/tRFC calls) and on expanding the functions of the monitoring infrastructure with your own developments. Statistical records give you an overview of the performance of your system. Each dialog step is recorded, an information like user and program name, response time, CPU time and more is logged. This information is very useful when you want to analyze the performance (or a performance bottleneck) of your systems.

Performance Monitoring with Statistical Records

You can display statistics about the system load in the following ways:

The workload monitor displays statistical data from the local ABAP system. The workload overview enables you to analyze the performance of a system. A wide range of analysis views and data helps you to find the source of performance problems quickly and easily. The global workload monitor displays statistics for entire landscapes, including statistics for non-ABAP components. For example, in this monitor you can display the load data created when external components are started. Whereas the global workload monitor shows only aggregated data, you can use the functional trace to display raw statistical data (single records) from both ABAP systems and non-ABAP systems in complex system landscapes.

Tools Workload Monitor (SAP Help Portal) You can use the workload monitor (transaction ST03) to analyze statistical data for the ABAP kernel. You can display the total values for all instances, and compare the performance of particular instances over a period of time. A wide range of analysis views and data helps you to find the source of performance problems quickly and easily.

Global Workload Monitor (SAP Help Portal) The Global Workload Monitor (transaction ST03G) displays statistical records for entire landscapes and therefore allows you to analyze statistics data for both ABAP and nonABAP systems.

Setting up the Global Workload Monitor (SAP Tutor) The Global Workload Monitor (transaction ST03G) displays statistical records for entire landscapes and therefore allows the analysis of statistical data both for ABAP and for DSR components. The SAP Tutor contains the setup of the Global Workload Monitor for

the most important cases, namely displaying the statistical data for ABAP, Java, and double-stack systems.

Functional Trace (SAP Help Portal) The functional trace displays statistics records and traces from ABAP systems and from non-ABAP systems (DSRs).

Alert Management with SAP NetWeaver Application Server

The Alert Management system is a business service provided by the SAP NetWeaver Application Server. SAP provides its customers with a wide variety of functions for the management of information that is critical to the user's work. The information is delivered actively and as quickly as possible. You cut considerably the costs incurred for the management of critical situations, because the response time is reduced significantly. The user can choose which medium is used for the delivery of this information. Important information can be delivered by e-mail, to a cellular phone or other hand-held device, or to the Universal Work List (UWL) within the Enterprise Portal. The user can also use subscription to determine the subjects that are relevant for him or her, and the business conditions about which he or she wishes to be notified. The cornerstone of Alert Management is the central Alert Framework, the infrastructure for generating, sending, and displaying alerts. Alert Management contents are provided by SAP applications and external partner products. You find detailed information on Alert Management under the following links: