Think you know Kofax? Think again!

David Wright Solution Enablement Specialist

Kofax Message to the Market

2006 Information Capture & Communications, enabling BPA 2007 Intelligent Capture & Exchange 2008 Kofax is Capture 2011 Capture Driven Processes 2012 Capture Enabled BPM 2013 Making the Critical First Mile of Business Smarter

Kofax Vision: To make the First MileTM of business smarter.

Kofax Vision: To make the First MileTM of business smarter.

Building a Smart Process Application

System of Engagement

Scanner

MFP API Lotus/Exchange POP SMS FAX Folder Webservice EDI

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System of Record

Information flow one way two way custom

Building a Smart Process Application

System of Engagement

Scanner

POP
System of Record

FAX
Information flow one way two way custom
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Connecting an MFP
System of Engagement

MFP

System of Record

Folder

Information flow one way two way custom

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Small Office Archive Solution

System of Engagement

Scanner

System of Record

Information flow one way two way custom

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Agile Mobile Capture Solution

System of Engagement

eMAIL SMS
System of Record

Information flow one way two way custom

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Kofax Vision: To make the First MileTM of business smarter.

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Kofax Capture Options

0$

A-Z

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Kofax Transformation Options

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Work together with your Kofax Sales Engineer

Kofax Sales Engineers are in constant contact with each

other
They help each other with designing complex solutions. They have access to many years of experience, demos

and designs.
Self-diagnosis and self-cure are usually not the best way.

Fatih Karaolu
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Bo Jin

Customer Qualification
Vision why the company exists, purpose, mission
Simplify, best in field, best services, innovate What is the corporate vision on the website?

Goals - what they want to do

Improving speed, quality, service, growth, efficiency, market position, trust Automate, transparency, customer satisfaction, prioritize Save money, create value

Needs - what they need to do to achieve a goal

Comply, digitize, migrate, simplify, integrate, secure, retrieve, track, streamline,

touchless, measure , keep employees happy and content, failure is not an option.

Pains - prevents them from reaching a goal.

What happens if we do nothing at all? Slow, intransparent, lost, wrong, complaints, increasing costs, complex, wasteful,

no resources

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Customer Qualification - East Coast USA DMV

Vision
is a model state agency delivering exceptional customer service

and promoting effective and efficient business processes, professional employees, innovative technology and strategic partnerships. Values
Competent, Committed, Courteous

Goals
Administer the State's motor vehicle licensing and titling laws by
maintaining strict controls to deliver secure and valid identification, licenses,

property records
accurately account for the receipt and timely distribution of all revenue

collected
provide the best customer service for serve our citizens.

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East Coast USA DMV

Needs
Reduce the time of the front counter experience for customers; Improve customer service response time; Implement and administer Legislative mandates for Records Retention policies; Provide platform for long-term scalable and sustainable growth.

Pains
Security

Document transportation from remote site for imaging; Internal data access.

Legal action (audit compliance, records retention). Status quo Enterprise IT initiatives

System consolidation and integration (reduce redundancies, islands) Platform upgrades

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Customer Qualification South Asia

Vision
To be the nations most preferred General Insurance Company.

Goals
To create unmatched value for our customers, employees, business

partners and shareholders by delivering remarkable service that is consistent, fair and transparent.
Prioritize Customers

Needs
Customer Satisfaction Increase Number of documents processes per day

Pains
Document storage Transport Document from remote sites for Verification
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Customer Qualification - Insurance company

Vision
Close and humanistic, honest and direct, realistic and practical,

collaborative Goals
Prioritize claims Improve customer experience

Needs
Innovation, response to customer, proactivity get away from personal bottleneck and reduce processing time

Pains
Misclassification of documents missed deadlines poor customer retention

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Logistics South East Europe

Vision
Logistic leading company, innovative, creative and smart, wants to have the latest

technologies in order to Do More with Less Goals

Get the data into their systems in order to get their money quicker

Example: proof of delivering the goods (CMR) scanned by the drivers when they arrive at the final destination

Needs
Digitize all transport related papers in 3 countries Use existing data to help the users to be more efficient Relate each document to which goods it belongs to

!!!
These needs do not relate to the core goals of a logistics company

Pains
Complex documents Little experience with scanning/extracting data

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Land Registry Office - Central Europe

Vision
To make property transactions secure, integrated, accessible and easier for all. To become an efficiently operating and successful institution, which guarantees

geo-referenced real property related rights for facilitating secure property transactions and providing an infrastructure and services for economic, environmental and social purposes. Goals
Create a profitable value added service (via selling the data researched,

analyzed, statistical, etc.) Needs

A system can turn existing paper documents into valueable, structured database

(and images) Pains

Not able to execute the EU funds, project fails (heads fall) wrong supplier/solution

choosen

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Document Scanner vs Smartphone

8.4 - 8.7 Megapixels

300 dpi (US Letter or A4)

5-8 Megapixels, 2012 12 Megapixels, 2013

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Topology of Kofax Products

Pipe

Hub

Flow

Graph

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