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The Future
Used-to-work... is useless
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SoLoMo
SoLoMo: Consumers are leaping businesses that stick with business as usual will wither
SoLoMo Examples
Was...
In the future, a free customer will prove more valuable than a captive one *Doc Searls
Source: Zendesk
...everywhere
Mobile First
#3 Go SoLoMo (Cloud-Vid)
Delighting customers...
Now: free
(em)brace
thanks to
#20:
Become a Publisher!
Thank You!
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