Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in Medical Office Practicum II
___Geralden A. Briones___ TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT Philippine National Police General Hospital Camp Crame, Quezon City

A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology Medical Office Practicum

Geralden A.Briones Name of Student June 08, 2013 Date Submitted

2x 2 formal Picture (corporate)

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

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I. ACKNOWLEDGMENT
Its is a pleasure to thank those who made this possible and who supported me in any respect during on my On Job training in Philippine National Police General Hospital (PNPGH): My MRS/OPD Family for the opportunity given to me to be part of their TEAM, Most especially to Mrs. PCINSP June Christy B. Manga. RN our supportive NUPs NUP Erwin Ramos, NUP leonievel Diaz NUP Raquel Casido NUP Roel Rivera NUP Vivian Asuncion NUP emmalyn Arafiles NUP Margie Soriano and our POLICE PCINSP Annielyn Villamor PO3 Edison Balaan PO1 Gonzalvo Espanto PO1 Kenneth Mar Mangantulao PO1 Carmi Amor Lumaniog, My former Coordinator Prof. Sheryl Morales who believes that I can be at my best. To all OPD/MRS Who gives me the idea on how to manage and to communicate formally to all OUTPATIENT, and for their endless support. Most of all to our PARENTS who provides me everything that I need. And also GOD who guide me, bless me and always be there and inspires me always. I would like to thank also my friends. And lastly, to the letter and words of the two students, without them I could not have gotten such relevant and significant idea.

II. INTRODUCTION First of all before we got to PNPGH much that we visited another hospital such AFPMC and PMHA because we got AFPMC we consulted another hospital and it was the PNGH. We even hesitated to go further because we seem to be far less well and we carried money for fare mercy of god and also the money we settled at first so we do not yet included because they are worn away and we walked the high away by noon because we felt impressed we saving save. Until we board the bus to Camp Crame in PNPGH we dropped to gate two we walked under the sun its so ht we burn it. Thinking both of us if where the hospital at when we approached we saw immediately the hospital and were going inside we immediately go to admin we wasted no time and finally we received. And when we begun we nervous were divided us and we alternate to MRS/OPD Records and no deficit was sorted properly we start our job.

OJT PORTFOLIO III. COMPANY PROFILE Name of Company: Philippine National Police General Hospital (PNPGH) Address: Camp Crame, Quezon City Contact Number: 09433286019 Contact Person: PO1 Kenneth Mar Mangantulao Department/Division/Section: Medical Records Section/OPD Medical Records Inclusive Dates of Training: Start in April 22 end on June 14 Company Vision, Mission, and Values:

MISSION
To provide an excellent service oriented health care system to PNP personnel and their dependent PNP retires and authorized civilians through caring and highly competent professionals.

VISION
Our vision is to be a center of a excellence in health care services with the support of government and non government organizations in line with the PNP integrated Transformation Program.

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY What I have observed at Philippine National Police General Hospital First is that staff must always in their control they talking to the patient who arguing with them. Dont tolerate/forget any papers, ID, patient Index card that patient indicate their Hospital no./records on hospital. The strength and challenges of this company is that they Requiring more than usually expected or through due, especially being physically or mentally strong, great patience, effort an skills. I think the best practice of this company is Systematic Training by multiple repetitions. An idea into action and for being professional on work/task you can carry out and engage in. My over-all observation in (PNPGH) is attentive all the time be on yourself and be professionalism good attitude to patient most specially to the priority of the hospital. V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: Were indexing the index of the outpatient. Interview to the patient (what and where they checked) encoding the index of the patient which indicate hospital #. What we do weekly are the following: Indexing Interviewing patient What we do monthly are the following: Indexing and encoding patient records and also were interview all out-patient in OPD records if where or what they will be checked. During my whole training in Philippine National Police General Hospital (PNPGH), I think the problem/s that I have encountered are: 1. Misplaced charts 2. Loose sheets 3. When doctor hold the patients records 4. When patients take their own charts at home 5. Wrong terminal number upon update 6. Wrong stapled chart 7. Late submission of charts 8. When patient forget their own terminal number tend to say that they are not yet registered.
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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: APRIL Week No. 1 Date: April 22 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 23 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 24 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 25 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 26 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: Week No. 2 Date: April 29 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 30 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: April 31 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 2 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 3 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: The following tasks were performed: (Weekly) Month: MAY The following tasks were performed: (Weekly)

Week No. 3 Date: May 6 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 7 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 8 Indexing into alphabetiTime In: 8:00am cal order and making a personalize id of the paTime Out: 5:00pm tient. Hours Spent: 9hrs Date: May 9 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 10 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: Week No. 4 Date: May 13 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 14 Time In: 8:00am Time Out: 5:00pm Indexing and in this week Hours Spent: 9hrs I do interview with the Date: May 15 patient and encode the Time In: 8:00am records and I write on the Time Out: 5:00pm log book in every dept. Hours Spent: 9hrs like in pediatrician, obDate: May 16 gyne, and medicine. Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 17 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date:

Indexing and interviewing for this week making IDs encoding.

Encoding and making IDs round in any different ward.

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: _________________ Week No. 1 Date: May 20 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 21 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 22 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 23 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 24 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: Week No. 2 Date: May 27 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 28 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 29 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 30 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: May 31 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: The following tasks were performed: (Weekly) Month: _________________ Week No. 3 Date: June 3 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 4 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 5 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 6 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 7 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: Week No. 4 Date: June 10 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 11 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 12 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 13 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: June 14 Time In: 8:00am Time Out: 5:00pm Hours Spent: 9hrs Date: The following tasks were performed: (Weekly)

Indexing interviewing the outpatient in OPD recording in log book before we give the records in every clinic

Indexing the index cards of the patient making personalize IDs interviewing the patient and all concerns round in different clinic .

Like on the other week I do IDs and interviewing the patient encoding indexing the records.

Indexing, encoding interviewing were write into the log book before we give the records of the patient into the nurse clinic depending on where they consulted.

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced:

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The skills I learned is how to talk formally into the patient whether its a PNP personnel, Retires Personnel or a civilians and the charts must also in a good stapled. Skills and Current Technology Learned/Enforced Encoding- enhance typing skill and familiarized in proper use of keyboard. Printing-learned and familiarized in proper use of printer.
B. Equipment, tools, testing apparatus handled (software's used included)

Injection, Microsoft Windows Equipment, Machinery, Testing Apparatus, etc.Handled Printer--learned how to operate and use properly Scanner- learned how to operate and use properly Xerox machine-learned how to operate and use properly Telephone learned how to respect awfully. Paper Cutter- learned some easy technique on how to use this.
C. Strong points versus weak points

Strong Points Versus Weak Points Base on On-JobTraining program the strong point fight weak point when the determination on a trainee begins so that all task given will work will finish but in a times of problem or unexpected task to be work on it might come the weak point for worried to fail and being not prepared

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OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job:

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Best Experience on the Job The best experience OnJob-Training program is when we first interviewing the patient. Also when I gave their records and the Customize IDs. Last is communicating the employees and payers.
E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor) ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Signature over printed name: _____________________________________ Person 2: ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Signature over printed name: _____________________________________ Person 3 : ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ Signature over printed name: _____________________________________

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OJT PORTFOLIO

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Geralden A. Briones
#17 B Serrano St. Brgy. 116 Grace Park, Caloocan City 09264919933/(02) 361-0644 brionesgeralden@yahoo.com EDUCATIONAL ATTAINMENT
2011-Present Diploma in Office Management and Technology Polytechnic University of the Philippines Quezon City Campus Secondary Osmea Colleges Osmea St. Masbate City Elementary Commonwealth Elementary School Commonwealth, Quezon City Career Success Begins Now Multi-Purpose Hall, Polytechnic University of the Philippines, Quezon City Campus Software Freedom Day 2011 Polytechnic University of the Philippines Microsoft Test Fest 11 Multi-Purpose Hall, Polytechnic University of the Philippines, Quezon City Campus Campus Awareness & Readiness in Emergencies (CARE) Covered Court, Polytechnic University of the Philippines Quezon City Campus SOFTWARE FREEDOM DAY 2012 Covered Court, Polytechnic University of the Philippines Quezon City Campus MILLION VOLUNTEER RUN RED CROSS Runner Quezon Memorial Circle, Quezon City
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2005-2009

1999-2005

SEMINAR ATTENDED
August 31, 2011

September 17, 2011

December 2, 2011

March 04, 2013

September 15, 2012

February 10, 2013

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PERSONAL INFORMATION
Sex: Female Civil Status: Single Age: 20 years Old Birth date: January 28, 1993 Place of Birth: Masbate City Religion: Catholic Height: 53 Weight: 46 klg. Home Address: #17 B Serrano St. Brgy. 116 Grace Park, Caloocan City

CHARACTER REFERENCE PO1 Kenneth Mar Mangantulao Philippine National Police General Hospital Job Position Contact No. 09433286019

Geralden A. Briones

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OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

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OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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OJT PORTFOLIO VIII. APPENDICES (please attached)

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M. URL of you blog/s Which includes your resume and weekly diaries checked

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