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Human Resources Research Organization - (HumRRO)

GENERAL SERVICES ADMINISTRATION


Federal Supply Service Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address of GSA Advantage! is: GSAAdvantage.gov.

Schedule for: Federal Supply Group: Class: Schedule Title:

Mission Oriented Business Integrated Services (MOBIS) 87 874 874-1 : Consulting Services 874-3 : Survey Services 874-4 : Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration GS-10F-0087J PS-0006 07-263-1799

Contract Number: Modification: Data Universal Numbering System (DUNS) Number

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://fss.gsa.gov Contract Period: Contractor: April 15, 2009 - April 14, 2014 Human Resources Research Organization 66 Canal Center Plaza, Suite 700 Alexandria, VA 22314 Chandra Duplantis contracts@humrro.org (703) 549-3611 (703) 549-9025 http://www.humrro.org Large Table of Contents Section A: Company Profile

Contract Administrator: Email Address: Telephone Number: Fax Number: Website: Business Size:

Section B Section C Section D Company Profile

Customer Information Labor Categories and Rates Labor Category Descriptions

For the past fifty years, HumRRO has been an industry leader in all aspects of human resources research and development. HumRRO is now offering its services through the General Services Administration MOBIS contract. Work under this contract covers management, organizational and business improvement services and products to enable government agencies to improve performance, quality, timeliness and efficiency throughout their organizations. HumRRO provides 'Consultation Services' (SIN 874-1) such as expert advice, assistance, guidance or counseling in support of agency management, organizational, and business improvement efforts. Services include studies, analyses and reports documenting developmental, consultative or implementation efforts in the following areas:

Workforce Planning Personnel Selection, Classification, and Assessment Performance Appraisal Career Development and Succession Planning Compensation Job Analysis, Competency Modeling, and Needs Assessment Training Development and Evaluation Recruitment and Retention Program Evaluation Certification Test Development and Maintenance Education Policy Analysis Educational Testing and Assessment Organizational Development

HumRRO also provides a full range of 'Survey Services' (SIN 874-3), including: Survey instrument development including questionnaires, respondent letters, forms, interviewer training manuals Quantitative data collection methods such as mail surveys, in-person surveys including tracking hard-to-reach respondents, telephone surveys using computer-assisted telephone interviewing to enhance data quality, and Web-based surveys Qualitative data collection methods including focus groups and in-depth interviews Other technical and survey-related activities such as sample design and development, sample database management, CATI/CAPI data capture, programming (in SAS, Access, and Blaise), data entry and optical scanning, and data processing (including coding, editing, and cleaning) We develop, administer, and analyze surveys to gather information on a variety of topics, including employee opinions, customer satisfaction, job requirements and training needs, program outcomes, organizational and occupational compensation levels, best practices, and organizational effectiveness. Training is an essential to the Federal government today as it has ever been and plays a key role in developing and enhancing the human capital that agencies need to fulfill their missions and strategic objectives. Over its 50-year history, HumRRO personnel have been involved in publishing one of the early statements of the Instructional Systems Development (ISD) concept,

foundation research in the setting of instructional objectives, and the implementation of computer-based training. We continue to develop customized training solutions for clients using the ISD approach. Building on our ISD capabilities is a key aspect of our future success, and we continue to diligently monitor and contribute to emerging methodologies and technologies. HumRRO is now offering services through the General Services Administration MOBIS contract under (SIN 874-4) 'Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration'. Work under this SIN covers development and implementation of training to meet the agency's goals and objectives in the subject areas needed. We offer training services related to: Analysis Design Development Implementation Evaluation Work under this contract covers the development and implementation of training to meet the agencies goals and objectives in the subject areas as needed. Training needs analysis can be performed using in-person, on-line, or paper-based methodologies. The training course can then be delivered through customized interactive online courses or instructor led courses. HumRRO can also work with you to identify appropriate training evaluation strategies, including ROI studies using the Phillips Model of training evaluation. We strive to achieve both regulatory compliance and accessibility of the training we develop through adherence to Section 508 standards. Technology assessments and feasibility studies are offered in support of the training evaluation process to assist our clients in guiding their efforts through an effective application of available automated resources to the evaluation process. The contract vehicle is available to all Federal Agencies, the U.S. Postal Service, and the District of Columbia government. Customer Information: 1a. Table of awarded special items number(s) with appropriate cross-reference to item descriptions and awarded (prices). 874-1 : Consulting Services 874-3 : Survey Services 874-4 : Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration Please refer to the Labor Categories and Rates for the detailed list of rates.

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. 2. Maximum Order: 3. Minimum Order:

$1,000,000.00 $300.00

4. Geographic Coverage (delivery area): 5. Point(s) of Production (city, county, and State or foreign country). Consulting services performed at the Government site with support services provided from Hill headquarters and other offices located. 6. Discount from list prices or statement of net price: 7. Quantity Discounts:

Domestic Only TBD

Net HumRRO is offering a quantity discount of 0.5% for any order between $50,000 - $199,999 and a 1% discount for any order over $200,000. Net 30 Days Yes No None As specified on Individual/Task Order Destination Human Resources Research Organization 66 Canal Center Plaza, Suite 700 Alexandria, VA 22314 Human Resources Research Organization 66 Canal Center Plaza, Suite 700 Alexandria, VA 22314 N/A N/A No

8. Prompt Payment Terms: 9a. Annotate if Government commercial credit card is accepted: 9b. Discount for payment by Government commercial credit card: 10. Foreign Items: 11a. Time of Delivery: 12. FOB Point(s): 13. Ordering Address(es):

14. Payment Address(es):

15. Warranty Provisions: 16. Export Packing Charges: 17. Terms and Conditions of Government Purchase Card Acceptance (Any thresholds above the MicroPurchase level) 18. Terms and Conditions of Rental, Maintenance, and Repair (If Applicable) 19. Terms and Conditions of Installation (If Applicable) 20. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists And Any

N/A N/A N/A

Discounts From List Prices (If Applicable) 20a. Terms and Conditions for Any Other Services (If Applicable) 21. List of Service and Distribution Points (If Applicable) 22. List of Participating Dealers (If Applicable) 23. Preventive Maintenance (If Applicable) N/A N/A N/A N/A

Labor Categories and Rates 874-1 : Consulting Services 874-3 : Survey Services 874-4 : Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration Year 1 (April 15, 2009 - April 14, 2010) Labor Category Senior Manager Senior Consultant Consultant Junior Consultant Junior Analyst Program Manager Senior Project Manager Project Manager Instructional Designer III Instructional Designer II Instructional Designer I Software Engineer II Software Engineer I Graphic Artist Multimedia Specialist Research Support III Research Support II Research Support I Test Developer Hourly Rate $201.77 $151.32 $119.41 $97.79 $64.85 $196.00 $150.00 $113.00 $173.00 $106.00 $82.00 $148.00 $115.00 $85.00 $100.00 $155.00 $104.00 $80.00 $120.00 Year 2 (April 15, 2010 - April 14, 2011) Labor Category Senior Manager Senior Consultant Consultant Junior Consultant Junior Analyst Program Manager Senior Project Manager Project Manager Instructional Designer III Instructional Designer II Hourly Rate $208.23 $156.16 $123.23 $100.92 $66.93 $202.27 $154.80 $116.62 $178.54 $109.39 Daily Rate $1,665.84 $1,249.28 $985.84 $807.36 $535.44 $1,618.18 $1,238.40 $932.93 $1,428.29 $875.14 Daily Rate $1,614.16 $1,210.56 $955.28 $782.32 $518.80 $1,568.00 $1,200.00 $904.00 $1,384.00 $848.00 $656.00 $1,184.00 $920.00 $680.00 $800.00 $1,240.00 $832.00 $640.00 $960.00

Instructional Designer I Software Engineer II Software Engineer I Graphic Artist Multimedia Specialist Research Support III Research Support II Research Support I Test Developer

$84.62 $152.74 $118.68 $87.72 $103.20 $159.96 $107.33 $82.56 $123.84 Year 3 (April 15, 2011 - April 14, 2012)

$676.99 $1,221.89 $949.44 $701.76 $825.60 $1,279.68 $858.62 $660.48 $990.72

Labor Category Senior Manager Senior Consultant Consultant Junior Consultant Junior Analyst Program Manager Senior Project Manager Project Manager Instructional Designer III Instructional Designer II Instructional Designer I Software Engineer II Software Engineer I Graphic Artist Multimedia Specialist Research Support III Research Support II Research Support I Test Developer

Hourly Rate $214.89 $161.16 $127.17 $104.15 $69.07 $208.74 $159.75 $120.35 $184.25 $112.89 $87.33 $157.62 $122.48 $90.53 $106.50 $165.08 $110.76 $85.20 $127.80 Year 4 (April 15, 2012 - April 14, 2013)

Daily Rate $1,719.12 $1,289.28 $1,017.36 $833.20 $552.56 $1,669.96 $1,278.03 $962.78 $1,473.99 $903.14 $698.66 $1,260.99 $979.82 $724.22 $852.02 $1,320.63 $886.10 $681.62 $1,022.42

Labor Category Senior Manager Senior Consultant Consultant Junior Consultant Junior Analyst Program Manager Senior Project Manager Project Manager Instructional Designer III Instructional Designer II Instructional Designer I Software Engineer II Software Engineer I Graphic Artist Multimedia Specialist Research Support III Research Support II

Hourly Rate $221.77 $166.32 $131.24 $107.48 $71.28 $215.42 $164.87 $124.20 $190.15 $116.51 $90.13 $162.67 $126.40 $93.42 $109.91 $170.36 $114.31

Daily Rate $1,774.16 $1,330.56 $1,049.92 $859.84 $570.24 $1,723.40 $1,318.93 $993.59 $1,521.16 $932.04 $721.01 $1,301.34 $1,011.18 $747.39 $879.28 $1,362.89 $914.46

Research Support I Test Developer

$87.93 $131.89 Year 5 (April 15, 2013 - April 14, 2014)

$703.43 $1,055.14

Labor Category Senior Manager Senior Consultant Consultant Junior Consultant Junior Analyst Program Manager Senior Project Manager Project Manager Instructional Designer III Instructional Designer II Instructional Designer I Software Engineer II Software Engineer I Graphic Artist Multimedia Specialist Research Support III Research Support II Research Support I Test Developer

Hourly Rate $228.86 $171.64 $135.44 $110.92 $73.56 $222.32 $170.14 $128.17 $196.23 $120.23 $93.01 $167.87 $130.44 $96.41 $113.43 $175.81 $117.96 $90.74 $136.11 Labor Category Descriptions

Daily Rate $1,830.88 $1,373.12 $1,083.52 $887.36 $588.48 $1,778.54 $1,361.13 $1,025.39 $1,569.84 $961.87 $744.09 $1,342.98 $1,043.53 $771.31 $907.42 $1,406.50 $943.72 $725.94 $1,088.91

Senior Manager Responsible for large, complex or technically advanced projects. May be responsible for allocating and managing resources among multiple related projects. May be responsible for leading less experienced managers. Has well-developed skills in organizing and planning, decision making, interpersonal and communication skills, negotiation, and client management. Has extensive experience in defining scope of current and future work on multiple related projects. Identifies interdependencies and ensures coordination and integration among related efforts. Has extensive knowledge and experience in subject matter area of expertise. Advises senior-level government officials. Adept at development of innovative solutions to complex organizational problems. PhD or equivalent experience in a relevant discipline with demonstrated skill in planning, conducting, and managing research and development; 8 to 10 years post-PhD-level experience. The senior manager provides executive-level planning and direction for major program areas. Primary responsibilities include: designing programs; providing industry insight; determining and meeting client needs; providing contract oversight and issue resolution; providing technical oversight to ensure quality and timeliness of program and research products; and working with senior staff and clients to meet shifting requirements to ensure client satisfaction. Specific responsibilities include: monitoring project budgets; developing project plans and procedures, including research designs; assembling project teams and other resources needed to complete contract requirements; implementing quality control systems; designing and developing professional, educational, and operational assessment instruments;

performing program evaluations; developing data collection (survey) instruments; directing assessment center activities; coordinating large scale data collection activities; planning and interpreting data analyses; developing and executing statistical analyses using SAS, SPSS, or other programming packages; designing and developing databases; conducting benchmarking (standard stetting) sessions; developing procedures and processes for strategic planning; writing technical and project reports; developing and delivering briefings regarding project plans, activities, interim products, and deliverables; developing training and career development curricula and associated materials; delivering training (e.g., train-thetrainer sessions, item writing workshops); conducting meetings, workshops, and focus groups. Senior Consultant Responsible for large, complex or technically advanced projects. Demonstrates project management and subject matter expertise as well as communication skills to interface with all levels of management. Has full authority to act for the contractor on all matters relating to the daily operation of the project. Acquires, allocates and supervises project resources to assure quality deliverables on time and within budget. PhD or equivalent experience in a relevant discipline with demonstrated skill in planning and conducting research; 5 to 10 years post-academic research experience. The Senior Consultant provides senior-level management for projects and is the primary point of contact with clients. The Senior Consultant is accountable for directing projects to fulfill contractual obligations and to ensure client satisfaction. This entails responsibility for the technical quality, timeliness, and budget for projects. Specific responsibilities include: monitoring project budgets; developing project plans and procedures, including research designs; professional, developing educational, and operational assessment instruments; performing program evaluations; developing data collection (survey) instruments; collecting data (e.g., conduct interviews, direct assessment center activities, coordinating large scale data collection activities); planning and interpreting data analyses; developing and executing statistical analyses using SAS, SPSS, or other programming packages; developing and managing databases (e.g., database setup, data cleaning); conducting benchmarking (standard setting) sessions; developing procedures and processes for strategic planning; writing technical reports and project reports; developing and delivering briefings regarding project plans, activities, interim products, and deliverables; developing training and career development curricula and associated materials; deliver training (e.g., train-the-trainer sessions, item writing workshops);conducting meetings, workshops, and focus groups. Consultant Responsible for project planning, execution and performance, including technical approach and management plan. Provides analytical, evaluative, and advisory support for an area of subject matter expertise within the scope of the project and organization. Has expertise in analytic approaches and tools, such as statistical software packages, and can plan analyses and report results. May be responsible for analysis of external matters that impact the project and organization. This position requires a PhD in a directly related area with at least three years of relevant work experience or a MA/MS degree in a relevant discipline and at least five years of relevant work experience. The Consultant provides strong management and direction, and is dedicated to delivering quality products and services. The Consultant is responsible for planning, implementing, and directing or assisting in the direction of all phases and aspects of projects as well as the timely delivery of products and deliverables.

Specific responsibilities include: developing project plans and procedures, including research designs; developing professional, educational, and operational assessment instruments; performing program evaluations; developing data collection (survey) instruments; collecting data (e.g., administering tests, coordinating assessment center activities, conducting interviews and job observations); planning and interpreting data analyses; performing statistical analyses using SAS, SPSS, or other programming packages; managing databases (e.g., database maintenance, data cleaning); helping to conduct benchmarking (standard setting) sessions; participating in strategic planning; drafting technical reports and project reports; developing and delivering briefings regarding project plans, activities, interim products, and deliverables; developing training and career development curricula and associated materials; delivering training (e.g., train-the-trainer sessions, item writing workshops); conducting meetings, workshops, and focus groups (e.g., item writing, trainthe-trainer, grading sessions); and directing projects or parts of projects. Junior Consultant Analyzes and reviews organizational plans, policies, structure and implementation. Responsible for implementing project plan. May be responsible for identifying and evaluating core business processes, performing analysis and developing recommendations for alternative courses of action for planning, organizing, staffing, training, or directing and controlling business functions. May support technology-based implementation solutions. A MA/MS degree in a relevant discipline and at least two years of relevant work experience or a PhD in a directly related area and, in graduate school, must have demonstrated competence in a relevant area. The Junior Consultant provides strong analytical and program support and is dedicated to the delivery of high-quality products and services. The Junior Consultant is responsible for developing project plans and procedures and for directing project tasks. Specific responsibilities include: developing research plans; developing survey, testing, and training materials; collecting data (e.g., administering tests, coordinating assessment center activities, conducting interviews and job observations); performing statistical and other analyses to facilitate the interpretation of data; performing basic statistical analyses using SAS, SPSS, or other programming packages; managing databases (e.g., database maintenance, data cleaning); assisting in program evaluations; drafting technical reports and presenting project findings; conducting meetings, workshops, and focus groups (e.g., item writing, train-the-trainer, grading sessions); participating in strategic planning and program evaluation, and directing project tasks. Junior Analyst Supports both quantitative and qualitative analytic efforts. Is proficient with basic analytic tools. Works under the direction of Senior Consultant or Consultant. The position requires a BA/BS degree with major in psychology, sociology, education, or a closely related field and ability to apply the basic skills needed in applied social science research and development. The Junior Analyst provides strong analytical and program support for projects and staff. The Junior Analyst is responsible for implementing procedures and providing assistance for project tasks. Specific responsibilities include: performing literature reviews; assisting in the development of survey, testing, and training materials; administering data collection measures (e.g., administering tests, coordinating assessment center activities, conducting interviews and job observations); performing statistical and other analyses to facilitate the interpretation of

data; developing and executing basic statistical analyses using SAS, SPSS, or other programming packages; managing databases (e.g., database maintenance, data cleaning); and assisting in the development of project reports. Participating in meetings, workshops, and focus groups (e.g., item writing, train-the-trainer, grading sessions); participating in strategic planning and program evaluation. Program Manager Responsible for allocating and managing resources among multiple related projects. Supervises less experienced project managers. Identifies interdependencies and ensures coordination and integration among related efforts. Responsible for project planning, execution and performance. Works closely with the client to ensure products meet client needs. Acquires, allocates and supervises project resources to assure quality deliverables on time and within budget. Senior Project Manager Responsible for large, complex or technically advanced projects. May be responsible for leading less experienced project managers. Responsible for project planning, execution and performance. Works closely with the client to ensure products meet client needs. Acquires, allocates and supervises project resources to assure quality deliverables on time and within budget. Project Manager Responsible for project planning, execution and performance including technical approach and management plan. Responsible for allocating and managing project resources and all matters relating to the daily operation of the project. Acquires, allocates and supervises project resources to assure quality deliverables on time and within budget. Instructional Designer III Responsible for larger, more complex or technically advanced projects. May be responsible for instructional development tasks among multiple projects. Responsible for overseeing less experienced instructional systems designers. Has extensive experience in applying instructional system design principles to produce integrated learning solutions. Instructional Designer II Designs and develops instructional products and courseware materials with input from project and customer stakeholders in support of project-specific requirements. May lead large projects or work under the direction of a Senior Instructional Systems Designer on more complex projects. Instructional Designer I Designs and develops instructional products and courseware materials with input from project and customer stakeholders in support of project-specific requirements. Works under the direction of a more senior staff member. Software Engineer II Responsible for designing and developing automated systems for complex computeradministered tests, surveys, and other instruments. Provides system analysis and computer programming support to project teams when customized automated solutions are required. Computer skills cover a variety of platforms and technologies and a range of software tools for software development and graphics. Oversees the work of other software engineers.

Software Engineer I Responsible for designing and developing automated systems for computer-administered tests, surveys, and other instruments. Provides system analysis and computer programming support to project teams when customized automated solutions are required. Computer skills cover a variety of platforms and technologies and a range of software tools for software development and graphics. Graphic Artist Designs, develops, and delivers graphical user interfaces, illustrations, animations and other graphics in support of project-specific requirements. Multimedia Specialist Uses computers to design, develop, and produce effective graphics and multimedia products. Works with other staff members to determine necessary type of multimedia products. Assists staff members with problems related to the development or production of graphics and products as needed. Produces storyboards, prototypes, camera-ready graphics, animations, and web pages for specified use. Communicates with clients to receive feedback on the development and production of multimedia products. Research Support III Performs advanced research tasks including designing and developing complex projects, advanced statistical analysis, database management, and report writing. Research Support II Performs research tasks including literature reviews, data collection, analysis, and database management, and report writing. Research Support I Performs basic research tasks including literature reviews, data collection, and analysis. Supports test administration activities. Test Developer Analyzes content frameworks and develops test blueprints. Develops, reviews, and revises test items/scenarios. Pilot tests and selects items/scenarios. Conducts research to determine pass scores. Monitors test administration. Directs a team of research support staff involved in test development efforts.
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