Safety Audit

PETROSAFE
Petroleum Safety & Environmental Services Co.
‫شركـة الخدمـات البتروليـة للسـلمـة و البيئـه‬
An Egyptian Oil Sector Company
TP/AI/TW/V1.0/04 PETROSAFE 1
‫الخطة التدريبية‬
‫لتدريب ‪ % 1 5‬من إجمالى العاملين‬
‫بشركات القطاع العام البترولي على‬
‫أعمال السلمة والصحة المهنية وحماية‬
‫البيئة خلل العام المالى ‪2005 - 2 00 4‬‬
‫‪PETROSAFE‬‬
‫‪Petroleum Safety & Environmental Services Co‬‬
‫اعـداد شـركة بتروسـيـف‬
‫‪TP/AI/TW/V1.0/04‬‬ ‫‪PETROSAFE‬‬ ‫‪2‬‬

SPOT Auditing
PETROSAFE
Petroleum Safety & Environmental Services Co
Prepared By : Petrosafe
P E T R O S A F E
Definitions
 Auditor:
One who hears ( A listener )
 Auditing:
Testing, verifying, commending and
correcting
 Inspection:
Focus on hardware
 Advanced Safety auditor:
One who uses all the senses, but never
underestimates the power of listening.
P E T R O S A F E
The Evolution of Safety
Injuries
Engineering
Procedures
& Systems
People
Time
P E T R O S A F E
Purposes of Auditing
 Demonstrate managers commitment to Safety.
 Sense the safety climate.
 Encourage safe behavior.
 Identify & correct unsafe work practices/procedures.
 Increase safety awareness.
 Raises work place standards.
 Monitors the effects of safety awareness.
 Motivates others.
P E T R O S A F E
Objectives of ASA
 Changing from a culture that:
 Condones unsafe practices
 Reacts to accidents and concentrates on statistics
 Treats safety as an extra, or add on part of the business
 Sees safety as “someone else’s” responsibility
 To culture that:
 Observes, identifies and eradicates unsafe acts
 Is concerned about people and is proactive in safety.
 Integrates safety into the greater business culture.
 Accepts that safety is a personal responsibility for
everyone within the organization
P E T R O S A F E
Causes of injuries
99% of all injuries result from Unsafe Acts

P E T R O S A F E
Principles of ASA
Quality
Production
Business
Success
Cost
Safety
Employee
Relations
P E T R O S A F E
Principles of ASA
Observe People Working :-
 Focus upon actions & behaviors

 On the job.
 Prepare an agenda
P E T R O S A F E
Principles of ASA
Use all senses :-
 Touch
 Smell
 Sight
 Hearing
P E T R O S A F E
Principles of ASA
Enter into conversation.
 Open questions.
 Unthreatening.
 Respectful.
P E T R O S A F E
Principles of ASA
Make agreements & give Praise
 How job will be done in the future

 Appropriate Praise
P E T R O S A F E
ASA is founded upon
 Focused Observation.
 Open
communication.
To Recognize unsafe
acts & commit to work
safely.
P E T R O S A F E
Focused safety observation
What is acceptable safety

performance ?
Supervisors want to make certain that employees:
 Perform individual tasks correctly.
 Follow safe procedures consistently.
 Exercise good judgment.
P E T R O S A F E

How often employees need to be observed
depends upon:
 Experience
 Past Performance
 Job Characteristics.
P E T R O S A F E

Behavior focused observations should be scheduled to
determine :
 How much attention each employee pays to
safety during all phases of a task.
 How safely each employee performs specific
procedures that involve special precautions.
 How safely employees work at different times
of the day.
P E T R O S A F E
What sources of information other than employees

would help identify specific behaviors to watch for?
 JHA’s
 SOP’s
 Accident/Near Miss investigation reports.
 Other supervisors managing similar operations.
P E T R O S A F E

What kind of critical procedures do
employees perform?
 Lock out/tag out.

 Material handling (lighting,
forklift operation).
 Confined space entry.
 Working at heights
(ladders, scaffolds)
P E T R O S A F E
Effective communication
P E T R O S A F E
Effective Communication
SPEAKING – Message content
 Make certain your message is complete.
 Make certain your message is Accurate.
 Consider how much your listeners know
P E T R O S A F E
SPEAKING – Message Delivery
 Make certain you have the listener's full attention.
 Begin with a summary of what you are going to talk about.
 Identify & stress each key point.
 Pause occasionally & encourage questions.
P E T R O S A F E
SPEAKING – Message Delivery
 Pay attention to how you say something.
 Decide on the most appropriate time & place .
 Present information in a logical order sequence.
 Keep the language simple.
P E T R O S A F E
EFFECTIVE COMMUNICATION
SPEAKING – Ensuring understanding
 Have employees paraphrase your message
Speaking effectively is not

& complete until both yours
your listeners agree on the
. meaning of the message
P E T R O S A F E
LISTENING
 Give your full attention.
 Stop talking.
 Avoid interruption if possible.
 Let the speaker know you are paying attention.
P E T R O S A F E
LISTENING
 Ask for clarification if necessary.
 Listen “ between the lines” .
 Successful communication is always your

responsibility
P E T R O S A F E
HANDLING DIFFICULT
COMMUNICATIONS
ANGER
 Keep your emotions under control.
 Lower your own voice & speak slowly.
 Acknowledge the employee's anger.
 Try to identify & eliminate the cause of anger.
 Observe the employee’s behavior slowly after your

discussion.
P E T R O S A F E
HANDLING DIFFICULT
COMMUNICATIONS
INDIFFERENCE:-
 Determine why the employee is not paying attention.
 Be patient & use silence to your advantage.
P E T R O S A F E
Audit Process
1. Prepare
 Decide to audit on regular basis.
 Make agreement with your second auditor.
 Select a suitable area to audit.
P E T R O S A F E
Audit Process
2. Observe
 People working
 A small part of the overall task
 Use all senses.
 Look ABBI.
 Use the checklist.
 Create the agenda
P E T R O S A F E
Audit Process
3. Discuss
 Establish trust (unthreatening, respectful manner).
 Open questions
 Encourage to establish preventive measures.
 Commend good practice if appropriate.
 Correct unsafe acts immediately.
 Make solid agreements.
P E T R O S A F E
Audit Process
4. De-Brief
 Discuss learned lessons.
 Actions agreed.
 Mutual coaching.
 Auditors performance.
P E T R O S A F E
Audit Process
5. Record
 Observed safety deviations.
 Time, place, date & activity.
 Auditors names only.
 Exceptional safety performance.
 Follow up actions.
P E T R O S A F E
Audit Process
6. Follow up
 Check on agreements.
 Own personal agreements.
 Organization improvements
programs.
P E T R O S A F E
Observation Categories
1. REACTIONS OF PEOPLE:
 Adjusting / adding personal protective equipment.
 Changing position suddenly.
 Rearranging job.
 Stopping / leaving job.
 Hiding, dodging.
 Applying Isolations.
 Changing tools.
P E T R O S A F E
2. POSITIONS OF PEOPLE
(INJURY CAUSES):
 Striking against, being struck by.
 Being caught in, or between.
 Failing at same height or between different level.
P E T R O S A F E
 Contacting temperature extremes.

 Contacting electrical current.
 Inhaling, absorbing through skin, swallowing
 harmful material.
 Overexerting while lifting, pulling, pushing and
reaching.
P E T R O S A F E
(QUESTIONING ATTITUDE)
• What if the unexpected happens?

• What injuries could occur?
• How can this job be done more safely?
P E T R O S A F E
Open Questions
 Can you tell me about

your job?
 What could go wrong?
 How could you got hurt?
 What kind of injury
 How serious?
 How could you prevent it?
P E T R O S A F E
 Who else could be affected?

 What if the unexpected happened?
 What worried me when I just saw you?
 What do you think stopped you?
 How can the job be done more safely?
 What would you do in an Emergency?
P E T R O S A F E
3. Personal Protective
Equipment:
 Provides barrier.
 Reflects state of mind.
 Match the task/hazards with

the protection worn.
P E T R O S A F E
 Use the head-to-toe check.
• Head.
• Eyes and face.
• Respiratory system.
• Hands and arms.
• Trunk.
• Feet and legs.
P E T R O S A F E
4. TOOLS & EQUIPMENT
Observe employees using
tools or equipment:
 Right for the job?
 Used correctly?
 In safe conditions?
P E T R O S A F E
5. PROCEDURES (Standards)
Evaluate standard procedures by observation:
• Available?
• Adequate for the job?
• Known and understood?
• Followed?
• Maintained?
P E T R O S A F E
6. ORDERLINESS / TIDINESS
Evaluate orderliness by observation:
• Standards established?
• Standards understood?
• Orderliness maintained?
P E T R O S A F E
Actions
 Commend
 Corrective (immediate).
 Preventative (longer term).
 Follow -up.
NB Evolution is the route to

long-lasting improvement–not
Revolution.
P E T R O S A F E
INTERVENTIONS
 Have employee explain what risks are involved.
Have employee explain what was gained from the unsaf

act.
 Ask employee to evaluate the decision to work unsafely.
It happened to
me before, as I
was ..……
P E T R O S A F E
COACHING
Refers to …. “ A contract “
Formal, documented and

very structured discussion
Contract
P E T R O S A F E
COACHING
PROGRESSIVE DISCIPLINE
 Document all disciplinary actions carefully.

 Coaching sessions are intended to develop agreements
for
 Specific behavior changes.
P E T R O S A F E
COACHING
PREPARE FOR A COACHING SESSIONS
 Locate a private place to hold the session.
 Choose a time for the meeting and inform the
employee.
 Make sure you will not be interrupted.
P E T R O S A F E
 Be able to describe the unsafe behavior.
 Be ready to explain why unacceptable behavior is

unsafe and
 Acceptable one is safer.
 Describe what you will accept as a contract.
P E T R O S A F E
COACHING
CONDUCTING A COACHING SESSION
 Acknowledge that he understands rules ,

he was violating .
 Explain why he choose to act unsafely.
P E T R O S A F E
 Explore steps to take to prevent behavior

recurrence.
 Establish a formal contract for improvement.
 Observe employee after a coaching session.
P E T R O S A F E
REINFORCING SAFE PERFORMANCE
 Negative reinforcement
“ Eliminate unsafe behavior through negative
consequences”
 Positive reinforcement
“ Develop / maintain safe behavior through positive
consequences”
P E T R O S A F E
 Verbal acknowledgement
 Public praise
 Materials reward
 I immediately ,During safety meetings
,Casual, Make suggestions
P E T R O S A F E
Benefits Of Safety Audits

 Displaying your interest
both in safety and in people
 Promotes interest and involvement
stimulating and requires engagement
 Enhancing employee relations
improving communication & understanding
 Monitoring work practices & standards
finding out what is happening
 Promoting auditing more widely
teaching others about the benefits of audits - leading &
coaching
P E T R O S A F E
Benefits Of Safety Audits…follow

 Clarifying your standards
Re-affirm & re-establish
 Evaluating individuals
performance
For safety
 Improving communication
routes
Providing a good way to
communicate two- way direction
(listening!)
P E T R O S A F E
 Identifying promotion potential

Assessing total performance
 Providing early-warning information

Healthy communication lines
 Stimulating others to audit their actions

Encouraging self auditing
P E T R O S A F E
When leadership visit the workplace they see the

behaviours of their people, but also see reflected in
them their own behaviour…..
B Staley
P E T R O S A F E
Facilities
Procedures,
Tools &
Equipment
Standards & Training
Policy
Communication Risk
Assessment &
LEADERSHIP Information
Goals & Motivation Audits Responsibility &

Objectives Accountability
‫معا ً من أجل ترسيخ مبدأ‬
‫السلمة و‬
‫الصحة المهنية و حماية البيئية‬
‫مسؤولية الجميع‬
PETROSAFE
Petroleum Safety & Environmental Services Co
THE END

Safety Audit

Caricato da

Informazioni sul documento

Titolo originale

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

Safety Audit

Caricato da

Copyright:

Formati disponibili

PETROSAFE

Petroleum Safety & Environmental Services Co.

‫شركـة الخدمـات البتروليـة للسـلمـة و البيئـه‬

An Egyptian Oil Sector Company

‫اعـداد شـركة بتروسـيـف‬

‫‪TP/AI/TW/V1.0/04‬‬ ‫‪PETROSAFE‬‬ ‫‪2‬‬

The Evolution of Safety

99% of all injuries result from Unsafe Acts

Observe People Working :-

 Focus upon actions & behaviors

Make agreements & give Praise

 How job will be done in the future

ASA is founded upon

Focused safety observation

What is acceptable safety

Focused safety observation

Focused safety observation

Focused safety observation

What sources of information other than employees

Focused safety observation

 Lock out/tag out.

SPEAKING – Message content

 Make certain your message is complete.

 Make certain your message is Accurate.

 Consider how much your listeners know

SPEAKING – Message Delivery

 Make certain you have the listener's full attention.

 Begin with a summary of what you are going to talk about.

 Identify & stress each key point.

 Pause occasionally & encourage questions.

 Pay attention to how you say something.

 Decide on the most appropriate time & place .

 Present information in a logical order sequence.

 Keep the language simple.

SPEAKING – Ensuring understanding

 Have employees paraphrase your message

Speaking effectively is not

 Give your full attention.

 Avoid interruption if possible.

 Let the speaker know you are paying attention.

 Listen “ between the lines” .

 Successful communication is always your

 Lower your own voice & speak slowly.

 Acknowledge the employee's anger.

 Try to identify & eliminate the cause of anger.

 Observe the employee’s behavior slowly after your

 Determine why the employee is not paying attention.

 Be patient & use silence to your advantage.

 Being caught in, or between.

 Failing at same height or between different level.

 Contacting temperature extremes.

• What if the unexpected happens?

 Can you tell me about

 Who else could be affected?

 Reflects state of mind.

 Match the task/hazards with

 Use the head-to-toe check.

• Eyes and face.

• Hands and arms.

• Feet and legs.

NB Evolution is the route to

Have employee explain what was gained from the unsaf

 Ask employee to evaluate the decision to work unsafely.