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Content Workflow terminology Use of workflow and workflow templates Basic Customizing settings in the SAP Business Workflow system Inboxes: - Possible inboxes for work items - Defining substitutes Processing work items Architecture: - Workflow components - Activating templates Determining agents using Organizational Management - Terminology - Structure of organizational units, positions, and jobs Enhancing templates: - Configuration Reporting Defining workflows using the Workflow Builder Enhancing business objects with the Business Object Builder Defining business process steps: task definition Data definition and containers Dynamic agent determination at runtime Triggering workflows with events Triggering events in the system Deadline monitoring Workflow Wizards Options for ad-hoc processing
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