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Summary of Learning Assets SkillSoft Learning Assets Additional Learning Assets Top 100 Courses
Notes:
Distinct Courses identified within the competency maps with number of matches Competencies and Behaviors aligned with relevant SkillSoft Courses, Simulations and BES Competencies and Behaviors aligned with additional SkillSoft assets This identifies Skillsoft's Top 100 Business, IT and Desktop courses from January 1, 2012 - December 31, 2012
A full description of the course is available via the Internet by clicking on the course number.
By comparing the learning objectives and audience level in our course descriptions to the behaviors or definitions enumerated in the clients's competency model, SkillSoft is able to complete a competency map profile for the client. Since any competency map inherently contains some degree of subjectivity based on the interpretation of the competencies by any outside source, SkillSoft strongly recommends that the client go through each of the competencies and our corresponding course recommendations to determine the exact courses that will meet the clients needs. SkillSoft maps are intended to be a guide that the client can edit based on it's organization and culture.
Summary of Learning Assets:

Learning Asset Course
Business Exploration Series (BES)
Book ExecSummaries
LDC: Quick Talks
50 Lessons
Leadership Advantage (SLA)
BLR
Only a small selection of Books, ExecSummaries, ExecBlueprints, Quick Talks, JobAids, and SkillBriefs have been mapped to these competencies
earning Assets:
Description Online business skills courseware that incorporates proven learning design methodology for effective and engaging interactive learning. Instructional Features include: Case Studies, Simulated Dialogs, Audio-enabled learning, Online job aids, Role Play simulated exercises, SkillBrief articles, Pre and Post Tests The Business Exploration Series is a collection of the Business Impact and Challenge Series assets, also available in the KCs, bundled as a standalone collection. Although these assets are also orderable in the catalog, and available with SkillChoice Business, SkillChoice IT, SkillChoice Complete, the Business Courseware Collection and the IT Courseware Collection, through the BES, learning resources are presented in a portal-like interface for ease of access by topic area, but can also be assigned and integrated into learning programs and assets as individual resources. Books24x7 - provides online unobstructed access to thousands of the latest and best books from today's leading publishers ExecSummaries provides summaries of leading business books from today's foremost business authors. ExecSummaries expertly encapsulates the salient points and ideas of full-length books into digestible, eight-page summaries. Concise, just-in-time, application-based learning from best-selling business authors and leaders! These five minute video learning programs are designed for immediate and contextual application to drive success in the workplace. SkillSoft's 50 Lessons video solution provides learners with access to over 1,200 learning programs represented by over 250 global business leaders. The 50L collection is unique in that all of the programs are lesson-based featuring executives sharing their wisdom through stories. SkillSoft Leadership Advantage is a targeted leadership development program comprised of a collection of assets thoughtfully selected and organized by leadership experts. Individual learning tracks offers a combination of new and existing SkillSoft and Books24x7 learning assets combining multiple modes of instruction, including text, video, and interactive practice activities intended to keep the learning quick and easy, as well as engaging. Blended Learning Resources offer a variety of tools and activities like assessments, worksheets, checklists, challenges, ideas for consideration and reference information that enable learners to leverage new knowledge and skills in the workplace.
n of Books, ExecSummaries, ExecBlueprints, Quick Talks, JobAids, and SkillBriefs have been mapped to these competencies
Cours e Series Aligned SkillSoft Assets Managing Organizational Performance Performance Management Planning for Performance Monitoring and Improving Performance Reviewing and Rewarding Performance Effectively Managing Top Performers Engaging Top Performers Retaining Top Performers Overcoming Challenges of Managing Top Performers Advanced Management Skills Series Developing a High-performance Organization Cross-functional Strategic Management Managing for Rapid Change and Uncertainty Managing High Performers Managing New Managers Managing Experienced Managers Business Execution Business Execution: Understanding the Fundamentals Business Execution: Crafting a Business Strategy that Executes Business Execution: Linking Strategy to People and Operations Business Execution: Monitoring and Evaluating Initiatives Managing Problem Performance Recognizing and Diagnosing Problem Performance First Steps for Turning Around a Performance Problem Using Progressive Discipline to Correct Problem Performance Preventing Problem Performance Underperforming Employee - Now What? Managing Performance Accountability and Measurement Doing Business Professionally Working for Your Inner Boss: Personal Accountability The Fundamentals of Business Crises Management Demonstrating Accountability in a Crisis Situation Business Etiquette and Professionalism Professionalism, Business Etiquette, and Personal Accountability Performance Management Planning for Performance
Course ID
Type
Collection
Duration
Video
BLR BLR Format
mgmt_37_a01_bs_enus mgmt_37_a02_bs_enus mgmt_37_a03_bs_enus mgmt_33_a01_bs_enus mgmt_33_a02_bs_enus mgmt_33_a03_bs_enus mgmt_23_a01_bs_enus mgmt_23_a02_bs_enus mgmt_23_a03_bs_enus mgmt_23_a04_bs_enus mgmt_23_a05_bs_enus mgmt_23_a06_bs_enus mgmt_28_a01_bs_enus mgmt_28_a02_bs_enus mgmt_28_a03_bs_enus mgmt_28_a04_bs_enus mgmt_34_a01_bs_enus mgmt_34_a02_bs_enus mgmt_34_a03_bs_enus mgmt_34_a04_bs_enus _pc_bi_hrbi010 _pc_ch_lach002
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20
pd_05_a01_bs_enus _pc_ch_lach007 pd_25_a02_bs_enus mgmt_37_a01_bs_enus
SkillSoft Course SkillSoft Challenge Series SkillSoft Course SkillSoft Course
Business Business Business Business
2.00 0.20 1.00 1.00
Aligned SkillSoft Assets Monitoring and Improving Performance Reviewing and Rewarding Performance Effectively Managing Top Performers Engaging Top Performers Retaining Top Performers Overcoming Challenges of Managing Top Performers Problem Solving Problem Solving and Decision-Making Strategies Problem Solving: The Fundamentals Problem Solving: Determining and Building Your Strengths Problem Solving: Digging Deeper Decision Making: The Fundamentals Decision Making: Tools and Techniques Decision Making: Making Tough Decisions Uncovering the Root Problem Turning Problems Around with Reverse Brainstorming Playing the Devil's Advocate in Decision Making Critical Thinking Essentials Critical Thinking Essentials: What Is Critical Thinking? Critical Thinking Essentials: Applying Critical Thinking Skills Critical Thinking Business Acumen Business Acumen Developing Strategic Thinking Acumen Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Effective Critical Analysis of Business Reports The Fundamentals of Globalization The Fundamentals of Globalization: The Global Context Fundamentals of Globalization: Analyzing the Global Environment The Fundamentals of Globalization: Strategies for Globalization Fundamentals of Globalization: Managing in a Global Environment Finance and Accounting Essentials for Non-financial Professionals
Cours e Series
Course ID mgmt_37_a02_bs_enus mgmt_37_a03_bs_enus mgmt_33_a01_bs_enus mgmt_33_a02_bs_enus mgmt_33_a03_bs_enus
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business
Duration
Video 1.00 1.00 1.00 1.00 1.00
BLR BLR Format
pd_12_a01_bs_enus pd_12_a02_bs_enus pd_12_a03_bs_enus pd_12_a04_bs_enus pd_12_a05_bs_enus pd_12_a06_bs_enus _pc_ch_lach003 _pc_bi_lsbi017 _pc_bi_pfbi005 pd_14_a01_bs_enus pd_14_a02_bs_enus _pc_ch_lach025
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Challenge Series
Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 1.00 1.00 0.20 0.10 0.10 1.00 1.00 0.20
Y Y N N Y N
Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt
Y Y
N N
stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus _pc_bi_pfbi004 stgy_05_a01_bs_enus stgy_05_a02_bs_enus stgy_05_a03_bs_enus stgy_05_a04_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 0.10 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Principles of Accounting and Finance for Non-financial Professionals fin_02_a01_bs_enus Cash Flow Management Essentials for Non-financial Professionals fin_02_a02_bs_enus The Time Value of Money and Investment Decisions for Non-financial Professionals fin_02_a03_bs_enus The Essentials of Budgeting for Nonfinancial Professionals fin_02_a04_bs_enus
Aligned SkillSoft Assets Financial Statements for Non-financial Professionals Analyzing Financial Statements for Non-financial Professionals Business Law Essentials Business Law Basic Concepts Business Law and Ethics Business Law and the Manager's Responsibilities Business Planning Essentials Business Planning Essentials: Preparing a Business Plan Business Planning Essentials: Performing Key Analyses Business Planning Essentials: Preparing for Implementation Budgeting Essentials Organizational Budgeting Activities and the Master Budget Planning and Preparing an Operating Budget Preparing Operating Budgets and the Cash Budget Using Budgets for Management and Control Performance Management Planning for Performance Monitoring and Improving Performance Customer Focus Customer Focus Identifying and Managing Customer Expectations Creating and Sustaining a Customer-focused Organization Customer-focused Interaction Listening to your Customers Customer Service Fundamentals The Angry Caller: What's Your Plan? Leading People Management Essentials Management Essentials: Directing Others Management Essentials: Delegating Management Essentials: Developing Your Direct Reports Management Essentials: Confronting Difficult Employee Behavior Management Essentials: Managing a Diverse Team Management Essentials: Treating Your Direct Reports Fairly Management Essentials: Caring about Your Direct Reports Advanced Management Skills Series Developing a High-performance Organization Cross-functional Strategic Management Managing for Rapid Change and Uncertainty Managing High Performers Managing New Managers Managing Experienced Managers
Cours e Series
Course ID fin_02_a05_bs_enus fin_02_a06_bs_enus stgy_07_a01_bs_enus stgy_07_a02_bs_enus stgy_07_a03_bs_enus stgy_10_a01_bs_enus stgy_10_a02_bs_enus stgy_10_a03_bs_enus fin_05_a01_bs_enus fin_05_a02_bs_enus fin_05_a03_bs_enus fin_05_a04_bs_enus mgmt_37_a01_bs_enus mgmt_37_a02_bs_enus
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business Business Business Business Business Business Business Business Business Business
Duration
Video 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Y
BLR BLR Format N
cust_10_a01_bs_enus cust_10_a02_bs_enus cust_10_a03_bs_enus _pc_bi_spbi002 _pc_bi_spbi016
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series
Business Business Business Business Business
1.00 1.00 1.00 0.10 0.10
mgmt_15_a01_bs_enus mgmt_15_a02_bs_enus mgmt_15_a03_bs_enus mgmt_15_a04_bs_enus mgmt_15_a05_bs_enus mgmt_15_a06_bs_enus mgmt_15_a07_bs_enus mgmt_23_a01_bs_enus mgmt_23_a02_bs_enus mgmt_23_a03_bs_enus mgmt_23_a04_bs_enus mgmt_23_a05_bs_enus mgmt_23_a06_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y N N N N
Y Y Y Y Y Y Y
ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc
Aligned SkillSoft Assets Developing Adaptable Managers Considering Key Features of a Policy and Procedure Manual Employee Engagement Assessing Employees for Cultural Adaptability Delivering Bad News Effectively Building Upward Relationships Talent Management Essentials Talent Management: Basics Talent Management: Planning Talent Management: Acquiring Talent Talent Management: Developing and Engaging Talent Talent Management: Retaining Talent Constructive Feedback and Criticism Giving Feedback Giving Constructive Criticism Receiving Feedback and Criticism Criticism in Context Giving Appropriate Feedback Leadership Essentials Leadership Essentials: Motivating Employees Leadership Essentials: Communicating Vision Leadership Essentials: Building Your Influence as a Leader Leadership Essentials: Leading with Emotional Intelligence Leadership Essentials: Leading Business Execution Leadership Essentials: Leading Innovation Leadership Essentials: Leading Change Leadership Essentials: Creating Your Own Leadership Development Leading Teams through Change Knowing When to Take Leadership Risks Wanted-Innovation Leaders Communicating a Shared Vision Developing a Business Execution Culture Leading Change Leader as Motivator Leading Innovation The Emotionally Intelligent Leader Motivating Human Behavior Business Law Essentials Business Law Basic Concepts Business Law and Ethics Business Law and the Manager's Responsibilities Building Teamwork and Cooperation Leading Teams Leading Teams: Launching a Successful Team
Cours e Series
Course ID _pc_bi_mgbi013 _pc_ch_hrch003 _pc_ch_mgch006 _pc_ch_pfch001 _pc_ch_lach033 _pc_ch_lach039 mgmt_18_a01_bs_enus mgmt_18_a02_bs_enus mgmt_18_a03_bs_enus mgmt_18_a04_bs_enus mgmt_18_a05_bs_enus comm_29_a01_bs_enus comm_29_a02_bs_enus comm_29_a03_bs_enus _pc_bi_pfbi016 _pc_ch_lach006 lead_05_a01_bs_enus lead_05_a02_bs_enus lead_05_a03_bs_enus lead_05_a04_bs_enus lead_05_a05_bs_enus lead_05_a06_bs_enus lead_05_a07_bs_enus lead_05_a08_bs_enus _pc_bi_lsbi003 _pc_bi_lsbi006 _pc_bi_lsbi013 _pc_bi_lsbi001 _pc_ch_lach001 _pc_ch_lach004 _pc_ch_lach008 _pc_ch_lach010 _pc_ch_lach014 _pc_ch_lsch002 stgy_07_a01_bs_enus stgy_07_a02_bs_enus stgy_07_a03_bs_enus
Type SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
Duration
Video 0.10 0.20 0.20 0.20 0.20 0.20 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.10 0.20 0.20 0.20 0.20 0.20 0.20 1.00 1.00 1.00 N N N Y Y Y Y Y
BLR BLR Format
Y Y Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt ppt ppt
Y Y Y Y Y Y Y N
Y Y Y Y Y Y Y Y
ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc ppt & doc
team_03_a01_bs_enus
SkillSoft Course
Business / IT 1.00
ppt & doc
Aligned SkillSoft Assets Leading Teams: Establishing Goals, Roles, and Guidelines Leading Teams: Developing the Team and its Culture Leading Teams: Building Trust and Commitment Leading Teams: Fostering Effective Communication and Collaboration Leading Teams: Motivating and Optimizing Performance Leading Teams: Dealing with Conflict Leading Teams: Managing Virtual Teams Building Trust Incrementally Inspiring your Team Support Your Leader Developing Self-Sufficient Teams Choosing the Right Team Culture Managing Communications in a Virtual Team Building and Leading Teams Contributing in a Team Environment Business Coaching Essentials Business Coaching: Getting Ready to Coach Business Coaching: Conducting Coaching Sessions Business Coaching: Building the Coaching Relationship Business Coaching: Using Different Coaching Styles The Art of Effective Coaching Coaching Performance Management Planning for Performance Monitoring and Improving Performance Reviewing and Rewarding Performance Generating Creative & Innovative Ideas Enhancing Your Creativity Generating Creative and Innovative Ideas: Maximizing Team Creativity Creative and Innovative Ideas: Verifying and Building on Generating Ideas Executing Innovation Leadership Essentials Leadership Essentials: Leading Innovation Leading Innovation Building a Model EEO Program Business Law Essentials Business Law Basic Concepts Business Law and Ethics Business Law and the Manager's Responsibilities Workforce Planning and Employment (HRCI: PHR/SPHR-aligned) Workforce Planning and Employment: Employment Legislation
Cours e Series
Course ID team_03_a02_bs_enus team_03_a03_bs_enus team_03_a04_bs_enus team_03_a05_bs_enus team_03_a06_bs_enus team_03_a07_bs_enus team_03_a08_bs_enus _pc_bi_lsbi004 _pc_bi_lsbi010 _pc_bi_pfbi010 _pc_ch_mgch001 _pc_ch_pfch006 _pc_bi_mgbi001 _pc_ch_lach023 _pc_ch_pach010 mgmt_14_a01_bs_enus mgmt_14_a02_bs_enus mgmt_14_a03_bs_enus mgmt_14_a04_bs_enus _pc_bi_lsbi018 _pc_ch_lach024 mgmt_37_a01_bs_enus mgmt_37_a02_bs_enus mgmt_37_a03_bs_enus pd_09_a01_bs_enus pd_09_a02_bs_enus pd_09_a03_bs_enus _pc_bi_lsbi016 lead_05_a06_bs_enus _pc_ch_lach010
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Course SkillSoft Challenge Series
Collection Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
Duration
1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.20 0.20 0.10 0.50 0.20 1.00 1.00 1.00 1.00 0.10 0.20 1.00 1.00 1.00 1.00 1.00 1.00 0.10 1.00 0.20
Video Y Y Y Y Y Y Y
BLR BLR Format Y ppt & doc Y ppt & doc Y ppt & doc Y ppt & doc Y ppt & doc Y ppt & doc Y ppt & doc
Y Y Y Y
Y Y Y Y
ppt ppt ppt ppt
N Y Y
Y Y Y
ppt ppt ppt
ppt & doc
stgy_07_a01_bs_enus stgy_07_a02_bs_enus stgy_07_a03_bs_enus hr_11_a01_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00
Aligned SkillSoft Assets Course ID Workforce Planning and Employment: Recruitment Strategies hr_11_a02_bs_enus Workforce Planning and Employment: Sourcing and Selecting Candidateshr_11_a03_bs_enus Workforce Planning and Employment: Orientation, Onboarding, and Exit Strategies hr_11_a04_bs_enus Employee and Labor Relations (HRCI: PHR/SPHR-aligned) Employee and Labor Relations: Employment Regulations and Organizational hr_14_a01_bs_enus Programs Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution hr_14_a02_bs_enus Employee and Labor Relations: Unions and Collective Bargaining hr_14_a03_bs_enus Developing Talent Management Essentials Management Essentials: Developing Your Direct Reports Talent Management Essentials Talent Management: Developing and Engaging Talent Business Coaching Essentials Business Coaching: Getting Ready to Coach Business Coaching: Conducting Coaching Sessions Business Coaching: Building the Coaching Relationship Business Coaching: Using Different Coaching Styles The Art of Effective Coaching Essential Mentoring Techniques mgmt_15_a03_bs_enus mgmt_18_a04_bs_enus mgmt_14_a01_bs_enus mgmt_14_a02_bs_enus mgmt_14_a03_bs_enus mgmt_14_a04_bs_enus _pc_bi_lsbi018
Cours e Series
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business Business
Duration
Video 1.00 1.50 1.50 1.50 1.00 1.50
BLR BLR Format
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 1.00 1.00 0.10 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20
Y Y Y Y Y Y
Y Y Y Y Y Y
ppt & doc ppt ppt ppt ppt ppt
Essential Mentoring Techniques: Mentoring Fundamentals mgmt_29_a01_bs_enus Essential Mentoring Techniques: Designing and Initiating Mentoring Programs mgmt_29_a02_bs_enus Essential Mentoring Techniques: Building and Maintaining Mentoring Relationships mgmt_29_a03_bs_enus Essential Mentoring Techniques: Evaluating and Ending the Mentoring Program mgmt_29_a04_bs_enus Constructive Feedback and Criticism Giving Feedback Giving Constructive Criticism Receiving Feedback and Criticism Criticism in Context Giving Appropriate Feedback Building Relationships Getting Results without Direct Authority Getting Results without Authority: Building Relationships and Credibility Peer Relationships The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Building and Maintaining Trust comm_29_a01_bs_enus comm_29_a02_bs_enus comm_29_a03_bs_enus _pc_bi_pfbi016 _pc_ch_lach006
Y Y Y
Y Y Y
ppt ppt ppt
comm_27_a01_bs_enus pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 Y N
Aligned SkillSoft Assets Building Trust Rebuilding Trust Rebuilding Trust The Fruits of Integrity: Building Trust at Work Optimizing Your Performance On a Team Being an Effective Team Member Establishing Team Goals and Responsibilities Elements of a Cohesive Team Effective Team Communication Using Feedback to Improve Team Performance Power and Politics in Matrixed Teams Communication Interpersonal Communication Interpersonal Communication: Communicating with Confidence Interpersonal Communication: Targeting Your Message Interpersonal Communication: Listening Essentials Interpersonal Communication: Communicating Assertively Interpersonal Communication: Being Approachable Communicate with Diplomacy and Tact
Cours e Series
Course ID pd_15_a01_bs_enus pd_15_a02_bs_enus _pc_bi_pabi005 _pc_ch_pach012 team_02_a01_bs_enus team_02_a02_bs_enus team_02_a03_bs_enus team_02_a04_bs_enus team_02_a05_bs_enus _pc_ch_mgch002
Type SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series
Collection Business Business Business Business Business / IT Business / IT Business / IT Business / IT Business / IT Business / IT
Duration
1.00 1.00 0.10 0.20 1.00 1.00 1.00 1.00 1.00 0.20
Video Y
BLR BLR Format N
Y Y Y Y
N N N N
comm_21_a01_bs_enus comm_21_a02_bs_enus comm_21_a03_bs_enus comm_21_a04_bs_enus comm_21_a05_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y
Y Y Y Y Y
ppt ppt ppt ppt ppt
The Impact of Situation and Style When Communicating with Diplomacycomm_34_a01_bs_enus and Tact Strategies for Communicating with Tact and Diplomacy comm_34_a02_bs_enus Delivering a Difficult Message with Diplomacy and Tact comm_34_a03_bs_enus Business Grammar Basics Business Grammar: Parts of Speech Business Grammar: Working with Words Business Grammar: The Mechanics of Writing Business Grammar: Punctuation Business Grammar: Sentence Construction Business Grammar: Common Usage Errors Basic Presentation Skills Basic Presentation Skills: Planning a Presentation Basic Presentation Skills: Creating a Presentation Basic Presentation Skills: Delivering a Presentation Negotiation Essentials Negotiation Essentials: Persuading Building Alliances Getting Results without Direct Authority comm_20_a01_bs_enus comm_20_a02_bs_enus comm_20_a03_bs_enus comm_20_a04_bs_enus comm_20_a05_bs_enus comm_20_a06_bs_enus comm_33_a01_bs_enus comm_33_a02_bs_enus comm_33_a03_bs_enus comm_24_a04_bs_enus
Y Y
N N
Y Y
N N
Aligned SkillSoft Assets Getting Results without Authority: Building Relationships and Credibility Peer Relationships The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Building and Maintaining Trust Building Trust Rebuilding Trust Rebuilding Trust The Fruits of Integrity: Building Trust at Work Professional Networking Essentials
Cours e Series
Course ID comm_27_a01_bs_enus pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus pd_15_a01_bs_enus pd_15_a02_bs_enus _pc_bi_pabi005 _pc_ch_pach012
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series
Collection Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20 1.00 1.00 1.00 1.00 1.00 1.00 0.10
Duration
Video
BLR BLR Format
Professional Networking Essentials: Finding Opportunities To Make Connections comm_38_a01_bs_enus Professional Networking Essentials: Developing Confidence comm_38_a02_bs_enus Managing Your Career Managing Your Career: Professional Networking Essentials Fundamentals of Cross Cultural Communication Culture and Its Effect on Communication Communicating Across Cultures Improving Communication in Cross-cultural Relationships Communicating with a Cross-cultural Audience Interpersonal Relations and Influence Peer Relationships The Value of Peer Relationships Developing Strategic Peer Relationships in Your Organization Forming Peer Relationships and Alliances at Work Interpersonal Communication Interpersonal Communication: Communicating with Confidence Interpersonal Communication: Targeting Your Message Interpersonal Communication: Listening Essentials Interpersonal Communication: Communicating Assertively Interpersonal Communication: Being Approachable Emotional Intelligence Essentials pd_10_a03_bs_enus comm_26_a01_bs_enus comm_26_a02_bs_enus comm_26_a03_bs_enus _pc_bi_pfbi020
Y Y Y
Y N N
ppt
pd_17_a01_bs_enus pd_17_a02_bs_enus pd_17_a03_bs_enus comm_21_a01_bs_enus comm_21_a02_bs_enus comm_21_a03_bs_enus comm_21_a04_bs_enus comm_21_a05_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Y Y Y Y Y Y N Y Y
Y Y Y Y Y Y Y Y Y
ppt ppt ppt ppt ppt ppt ppt ppt ppt
What is Emotional Intelligence? comm_25_a01_bs_enus Improving Your Emotional Intelligence Skills: Self-awareness and Self-management comm_25_a02_bs_enus Using Emotional Intelligence on the Job comm_25_a03_bs_enus Workplace Conflict Workplace Conflict: Recognizing and Responding to Conflict comm_22_a01_bs_enus
Aligned SkillSoft Assets Workplace Conflict: Strategies for Resolving Conflicts Confrontation: What's the Best Approach Managing Conflict Coping with Accusations in the Workplace Manager to Manager Conflict Leading Teams Leading Teams: Dealing with Conflict Leadership Essentials Leadership Essentials: Building Your Influence as a Leader Negotiation Essentials Negotiation Essentials: Persuading Integrity and Honesty Problem Solving and Decision-Making Strategies Decision Making: The Fundamentals Decision Making: Tools and Techniques Decision Making: Making Tough Decisions Playing the Devil's Advocate in Decision Making Decisiveness Developing Character for Decisiveness Overcoming the Barriers to Decisiveness Business Ethics Introduction to Workplace Ethics Developing a Code of Ethical Conduct Ethical Decision-making in the Workplace Building Trust Rebuilding Trust Office Politics - What Will You Do? Ethical Self-promotion Ethics, Integrity, and Trust Business Etiquette and Professionalism Developing Your Reputation of Professionalism with Business Etiquette Professionalism, Business Etiquette, and Personal Accountability Communicating with Professionalism and Etiquette Using Business Etiquette to Build Professional Relationships Business Etiquette in Introductions Disciplines of Organizational Learning: Personal Mastery Safe Small Talk
Cours e Series
Course ID comm_22_a02_bs_enus _pc_bi_mgbi009 _pc_ch_lach009 _pc_ch_lsch003 _pc_ch_mgch003 team_03_a07_bs_enus lead_05_a03_bs_enus comm_24_a04_bs_enus
Type SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business
Duration
1.00 0.10 0.20 0.20 0.20
Video Y
BLR BLR Format Y ppt
Business / IT 1.00 Business Business 1.00 1.00
Y Y Y
Y Y N
ppt & doc ppt & doc
pd_12_a04_bs_enus pd_12_a05_bs_enus pd_12_a06_bs_enus _pc_bi_pfbi005 pd_27_a01_bs_enus pd_27_a02_bs_enus pd_18_a01_bs_enus pd_18_a02_bs_enus pd_18_a03_bs_enus pd_15_a01_bs_enus pd_15_a02_bs_enus _pc_ch_pfch004 _pc_ch_pfch005 _pc_ch_lach005 pd_25_a01_bs_enus pd_25_a02_bs_enus pd_25_a03_bs_enus pd_25_a04_bs_enus _pc_bi_pfbi001 _pc_bi_pfbi011 _pc_bi_pfbi012
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 0.10 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.20 0.20 0.20 1.00 1.00 1.00 1.00 0.10 0.10 0.10
N Y N
Y Y Y
ppt ppt ppt
Y Y
N N
Cours e Series
Aligned SkillSoft Assets Reframing Negative Situations Managing Goals
Course ID _pc_bi_hrbi008 _pc_ch_lach027
Type SkillSoft Business Impact Series SkillSoft Challenge Series
Collection Business Business
Duration
Video 0.10 0.20
BLR BLR Format
Leading Change Managing Organizational Change Managing Change: Understanding Change Managing Change: Building Positive Support for Change Managing Change: Dealing with Resistance to Change Managing Change: Sustaining Organizational Change Communicating Organizational Change Communicating Properly during Layoffs Involving Employees in Corporate Change Developing People Leadership Essentials Leadership Essentials: Leading Change Leading Teams through Change Leading Change Dealing with Organizational Change Understanding Organizational Change Preparing for Organizational Change Embracing Organizational Change Managing the Stress of Organizational Change The Importance of Flexibility in the Workplace Advanced Management Skills Series Managing for Rapid Change and Uncertainty Vision Developing Strategic Thinking Acumen Developing the Capacity to Think Strategically Developing the Strategic Thinking Skill of Seeing the Big Picture Using Strategic Thinking Skills Effective Critical Analysis of Business Reports External Consultants Can Help Returning to Core Competencies Competitive Awareness and Strategy Business Execution Business Execution: Understanding the Fundamentals Business Execution: Crafting a Business Strategy that Executes Business Execution: Linking Strategy to People and Operations Business Execution: Monitoring and Evaluating Initiatives Fostering a Business Execution Culture Pave your own path Performance Dashboard or Scorecard?
mgmt_13_a01_bs_enus mgmt_13_a02_bs_enus mgmt_13_a03_bs_enus mgmt_13_a04_bs_enus _pc_bi_mgbi015 _pc_bi_hrbi005 _pc_bi_lsbi011 _pc_ch_lach013 lead_05_a07_bs_enus _pc_bi_lsbi003 _pc_ch_lach004 pd_13_a01_bs_enus pd_13_a02_bs_enus pd_13_a03_bs_enus _pc_bi_mgbi004 _pc_bi_pfbi007 mgmt_23_a03_bs_enus
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Course
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.20 1.00 0.10 0.20 1.00 1.00 1.00 0.10 0.10 1.00
N Y Y Y
Y Y Y Y
ppt ppt ppt ppt
ppt & doc
Y Y Y
Y Y Y
ppt ppt ppt
stgy_08_a01_bs_enus stgy_08_a02_bs_enus stgy_08_a03_bs_enus _pc_bi_pfbi004 _pc_ch_mgch004 _pc_bi_lsbi014 _pc_ch_lach022 mgmt_28_a01_bs_enus mgmt_28_a02_bs_enus mgmt_28_a03_bs_enus mgmt_28_a04_bs_enus _pc_bi_lsbi008 _pc_bi_lsbi009 _pc_bi_mgbi012
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 0.10 0.20 0.10 0.20 1.00 1.00 1.00 1.00 0.10 0.10 0.10
Cours e Series Aligned SkillSoft Assets Course ID The Fundamentals of Globalization The Fundamentals of Globalization: The Global Context stgy_05_a01_bs_enus Fundamentals of Globalization: Analyzing the Global Environment stgy_05_a02_bs_enus The Fundamentals of Globalization: Strategies for Globalization stgy_05_a03_bs_enus Fundamentals of Globalization: Managing in a Global Environment stgy_05_a04_bs_enus Leadership Essentials Leadership Essentials: Motivating Employees lead_05_a01_bs_enus Leadership Essentials: Communicating Vision lead_05_a02_bs_enus Communicating a Shared Vision _pc_bi_lsbi001 Crafting an Organizational Vision _pc_ch_lach040 Setting and Managing Organizational Priorities Setting and Managing Priorities within the Organization: Mission and Goals lead_11_a01_bs_enus Strategy Formulation Developing Strategic Thinking Acumen Developing the Capacity to Think Strategically stgy_08_a01_bs_enus Developing the Strategic Thinking Skill of Seeing the Big Picture stgy_08_a02_bs_enus Using Strategic Thinking Skills stgy_08_a03_bs_enus Effective Critical Analysis of Business Reports _pc_bi_pfbi004 External Consultants Can Help _pc_ch_mgch004 Returning to Core Competencies _pc_bi_lsbi014 Competitive Awareness and Strategy _pc_ch_lach022 Business Execution Business Execution: Understanding the Fundamentals mgmt_28_a01_bs_enus Business Execution: Crafting a Business Strategy that Executes mgmt_28_a02_bs_enus Business Execution: Linking Strategy to People and Operations mgmt_28_a03_bs_enus Business Execution: Monitoring and Evaluating Initiatives mgmt_28_a04_bs_enus Fostering a Business Execution Culture _pc_bi_lsbi008 Pave your own path _pc_bi_lsbi009 Performance Dashboard or Scorecard? _pc_bi_mgbi012 Business Planning Essentials Business Planning Essentials: Preparing a Business Plan stgy_10_a01_bs_enus Business Planning Essentials: Performing Key Analyses stgy_10_a02_bs_enus Business Planning Essentials: Preparing for Implementation stgy_10_a03_bs_enus Managing Organizational Change Managing Change: Understanding Change mgmt_13_a01_bs_enus Managing Change: Building Positive Support for Change mgmt_13_a02_bs_enus Managing Change: Dealing with Resistance to Change mgmt_13_a03_bs_enus Managing Change: Sustaining Organizational Change mgmt_13_a04_bs_enus Communicating Organizational Change _pc_bi_mgbi015 Communicating Properly during Layoffs _pc_bi_hrbi005 Involving Employees in Corporate Change _pc_bi_lsbi011
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course
Collection Business Business Business Business Business Business Business Business Business 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.20 1.00
Duration
Video
BLR BLR Format
Y Y
Y Y
ppt & doc ppt & doc
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 0.10 0.20 0.10 0.20 1.00 1.00 1.00 1.00 0.10 0.10 0.10 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.10 0.10 0.10 N Y Y Y Y Y Y Y ppt ppt ppt ppt
Aligned SkillSoft Assets Developing People Leadership Essentials Leadership Essentials: Leading Change Leading Teams through Change Leading Change Agility Managing Organizational Change Managing Change: Understanding Change Managing Change: Building Positive Support for Change Managing Change: Dealing with Resistance to Change Managing Change: Sustaining Organizational Change Communicating Properly during Layoffs Involving Employees in Corporate Change Communicating Organizational Change Developing People Dealing with Organizational Change Understanding Organizational Change Preparing for Organizational Change Embracing Organizational Change Managing the Stress of Organizational Change The Importance of Flexibility in the Workplace Perseverance and Resilience Developing Character for Perseverance and Resilience Achieving Goals through Perseverance and Resilience Bouncing Back with Perseverance and Resilience Perseverance: Flexibility in Action Persevering through Setbacks Innovation Generating Creative & Innovative Ideas Generating Creative and Innovative Ideas: Enhancing Your Creativity Generating Creative and Innovative Ideas: Maximizing Team Creativity Generating Creative and Innovative Ideas: Verifying and Building on Ideas Executing Innovation Leadership Essentials Leadership Essentials: Leading Innovation Leading Innovation
Cours e Series
Course ID _pc_ch_lach013 lead_05_a07_bs_enus _pc_bi_lsbi003 _pc_ch_lach004
Type SkillSoft Challenge Series SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
Collection Business Business Business Business
Duration
Video 0.20 1.00 0.10 0.20 Y
BLR BLR Format
ppt & doc
mgmt_13_a01_bs_enus mgmt_13_a02_bs_enus mgmt_13_a03_bs_enus mgmt_13_a04_bs_enus _pc_bi_hrbi005 _pc_bi_lsbi011 _pc_bi_mgbi015 _pc_ch_lach013 pd_13_a01_bs_enus pd_13_a02_bs_enus pd_13_a03_bs_enus _pc_bi_mgbi004 _pc_bi_pfbi007 pd_26_a01_bs_enus pd_26_a02_bs_enus pd_26_a03_bs_enus _pc_bi_pabi004 _pc_ch_pach011
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Challenge Series
Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business
1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.20 1.00 1.00 1.00 0.10 0.10 1.00 1.00 1.00 0.10 0.20
N Y Y Y
Y Y Y Y
ppt ppt ppt ppt
Y Y Y
Y Y Y
ppt ppt ppt
pd_09_a01_bs_enus pd_09_a02_bs_enus pd_09_a03_bs_enus _pc_bi_lsbi016 lead_05_a06_bs_enus _pc_ch_lach010
SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Course SkillSoft Challenge Series
Business Business Business Business Business Business
1.00 1.00 1.00 0.10 1.00 0.20
N Y Y
Y Y Y
ppt ppt ppt
ppt & doc
Cours e Series Aligned SkillSoft Assets Managing Organizational Change Managing Change: Understanding Change Managing Change: Building Positive Support for Change Managing Change: Dealing with Resistance to Change Managing Change: Sustaining Organizational Change Communicating Organizational Change Communicating Properly during Layoffs Involving Employees in Corporate Change Developing People Certified Manager of Quality/Organizational Excellence Leadership Team Dynamics Developing and Deploying Strategic Plans Managerial Skills and Abilities Communication Skills and Project Management Quality Systems, Models, and Theories Problem Solving and Process Management Tools Measurement: Assessment and Metrics Customer Focused Management Supply Chain Management Training and Development
Course ID mgmt_13_a01_bs_enus mgmt_13_a02_bs_enus mgmt_13_a03_bs_enus mgmt_13_a04_bs_enus _pc_bi_mgbi015 _pc_bi_hrbi005 _pc_bi_lsbi011 _pc_ch_lach013 oper_04_a01_bs_enus oper_04_a02_bs_enus oper_04_a03_bs_enus oper_04_a04_bs_enus oper_04_a05_bs_enus oper_04_a06_bs_enus oper_04_a07_bs_enus oper_04_a08_bs_enus oper_04_a09_bs_enus oper_04_a10_bs_enus oper_04_a11_bs_enus
Type SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Business Impact Series SkillSoft Challenge Series SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course
Collection Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business Business 1.00 1.00 1.00 1.00 0.10 0.10 0.10 0.20 2.50 2.00 2.50 2.50 2.00 2.00 2.50 1.50 2.50 1.50 2.00
Duration
Video N Y Y Y
BLR BLR Format Y Y Y Y ppt ppt ppt ppt
Top 100 Course
Top 100 Course
n n n n
Top 100 Course
Top 100 Course
n n
n n n n
Top 100 Course
n n
n n
Top 100 Course
n n
Top 100 Course
n n n
n n n n n
n n n n n n n n n
Top 100 Course
n n n n n n n
Top 100 Course
n n
Top 100 Course
Top 100 Course
n n
Top 100 Course
n n
Top 100 Course
Competency Name
Topic / Title Managing Performance in Turbulent Times: Analytics and Insight Beyond Performance Management Why; When; and How to Use 40 Tools and Best Practices for Superior Performance Business Performance Management Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Incentives; Motivation; and Workplace Performance: Research and Best Practices Innovative Corporate Performance Management: Five Key Principles to Accelerate Results Innovative Performance Support: Strategies and Practices for Learning in the Workflow Performance Dashboards: Measuring; Monitoring; and Managing Your Business; Second Edition Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance The Everything HR Kit: A Complete Guide to Attracting; Retaining; and Motivating HighPerformance Employees Performance Measurement: Linking Balanced Scorecard to Business Intelligence ASTD's Ultimate Performance Management: Training to Transform Performance Reviews into Performance Partnerships Coaching for Performance: GROWing Human Potential and Purpose: The Principles and Practice of Coaching and Leadership; Fourth Edition Creating Passion-Driven Teams: How To Stop Micromanaging and Motivate People to Top Performance Cultural Differences and Improving Performance: How Values and Beliefs Influence Organizational Performance Developing Exemplary Performance One Person at a Time Driving Results Through Social Networks: How Top Organizations Leverage Networks For Performance And Growth Employee Engagement: A Roadmap for Creating Profits; Optimizing Performance; and Increasing Loyalty Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results No Magic Bullet: Seven Steps to Better Performance
Asset ID
Asset Type/ Collection
Publisher
ISBN
Managing Organizational Performance

45076 BusinessPro John Wiley & Sons 9781118059852
45562 12390 40024 8505 40700 40034 40767
BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro
Harvard Business Press FERF McGraw-Hill Tony Alessandra
9781422141953 UnAssigned 9780071742269 UnAssigned 9780470627730
John Wiley & Sons BusinessPro McGraw-Hill BusinessPro John Wiley & Sons 40786 BusinessPro John Wiley & Sons 34164 BusinessPro AMACOM 37078 32756 BusinessPro Springer BusinessPro ASTD 32554 BusinessPro 9781857885354 9781607283508 9783642132346 9780814416099 9780470767849 9780470589830 9780071703116
Nicholas Brealey Publishing 30290 BusinessPro Career Press 37457 BusinessPro Gower Publishing Limited 32548 29631 BusinessPro Nicholas Brealey Publishing BusinessPro Jossey-Bass 31874 BusinessPro Jossey-Bass 29870 BusinessPro McGraw-Hill 30493 BusinessPro ASTD 9781562865092 9780071602150 9780470388150 9780470392492 9780891062493 9780566089077 9781601630759
Featured Book Review: Performance without Compromise: How Emerson Consistently Achieves Winning Results The Performance Pipeline: Getting the Right Performance at Every Level of Leadership Chasing Stars: The Myth of Talent and the Portability of Performance Unlocking Superstar Performance The Seven Mind-Sets that Drive Performance Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage The Power of Professionalism: The Seven MindSets That Drive Performance and Build Trust Creating the Accountable Organization: A Practical Guide to Improve Performance Execution Great Business Teams: Cracking the Code for Standout Performance The Talent Powered Organization: Strategies for Globalization; Talent Management and High Performance Innovation by Design: How to Keep Your Company on the Cutting Edge Slack: Getting Past Burnout; Busywork And the Myth of Total Efficiency Peak Performance: Aligning the Hearts and Minds of Your Employees The HR Scorecard: Linking People; Strategy and Performance Action Coaching: How To Leverage Individual Performance For Company Success Coaching Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance QuickTalks: Lisa Callahan: Creating High Performance Teams QuickTalks: Jennifer Kahnweiler: The Four P's: A Roadmap to Improving Performance The Talent Code: The Blueprint of High Performance QuickTalks: Steve Shapiro: The Performance Paradox: Less Effort Yields More Results Drive: The Science of Motivation and its Connection to High Performance QuickTalks: Scott Eblin: Close the Performance Gaps QuickTalks: Peter Shergold: Pushing Performance With Continuous Change QuickTalks: Shawn Achor: How Recognition Increases Performance Consultant QuickTalks: Josh Lee: Adaptive Cost Management: Measuring Performance Consultant QuickTalks: Jason Jeffay: Managing Performance: Three Areas of Focus
45254 45345 46521 45360 43846 43742 42396 26534
ExecSummaries Soundview Executive Summaries 9781591397779 Soundview Executive Book Summaries ExecSummaries 9780470877289 ExecSummaries Soundview Executive Summaries Soundview Executive Book Summaries ExecSummaries Soundview Executive Book Summaries ExecSummaries Soundview Executive Book Summaries ExecSummaries Soundview Executive Book Summaries ExecSummaries ExecSummaries Soundview Executive Summaries 9780691127200 UnAssigned UnAssigned 9781118024621 9781932881042 9780975263853
29162 25010
ExecSummaries ExecSummaries
Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries
9780470122433 9780749449902
7657 7691 7677 7716 7616 7630
ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries
9780814406960 9780767907699 9780875849362 9781578511365 9780787944773 9780814404164
44190 43079 42926 42321 42701 39314 35872 36375 35660 35442
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC
SkillSoft Ireland Limited Berrett-Koehler (video) SkillSoft Ireland Limited Steve Shapiro SkillSoft Ireland Limited Scott Eblin Deloitte Consulting Shawn Achor SkillSoft Ireland Limited SkillSoft Ireland Limited
Consultant QuickTalks: Jason Jeffay: Performance Management: Be Clear on the Goals Consultant QuickTalks: Jason Jeffay: What Really Drives Performance: Look at the Numbers QuickTalks: Peter Bakstansky: Challenges with Performance Appraisals Consultant QuickTalks: Julie Gebauer: Keys to Performance Management QuickTalks: Vince Poscente: Overcoming Fear: Techniques to Drive Performance QuickTalks: Jon Katzenbach: Optimizing Team Performance QuickTalks: Gareth Jones: Excite People to Exceptional Performance QuickTalks: Patricia Wheatley Burt: Profitable Performance Management QuickTalks: Lynda Gratton: Raising Performance and Collaboration in Virtual Teams QuickTalks: Julian Birkinshaw: Where Does Performance Improvement Come From? The Talent Code: The Blueprint of High Performance Drive: The Science of Motivation and its Connection to High Performance Implementing A Performance Management System How War Affects Analysis Of Performance Transform Learning Into Performance Fear & Doubt Are The Biggest Performance Inhibitors Delivering High-Performance Research Through Cross-Sector Collaboration Creating A High-Performance Team Finding Hidden Reserves Of Performance Managing Performance Coaching Developing People Giving and Receiving Feedback
35449
LDC
SkillSoft Ireland Limited
35443 33570 35038 31615 25929 24684 24716 24674 24649 42926 42701 38573 39219 39194 39176 38926 38349 38183 sla_02_a02_sla_enus sla_02_a24_sla_enus sla_02_a13_sla_enus sla_02_a06_sla_enus
LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA
SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Vince Poscente Jon Katzenbach Gareth Jones Patricia Wheatley Burt Lynda Gratton Julian Birkinshaw SkillSoft Ireland Limited SkillSoft Ireland Limited Ed Lawler Mr Wendell C King George A Wolfe Mr Myles Downey 50Lessons Larissa Joy John Roberts
Accountability and Measurement

Accountability: Taking Ownership of Your Responsibility The Accountability Experience: Participant Workbook Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It) No More Excuses: The Five Accountabilities for Personal and Organizational Growth Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity Marketing Accountability: How to Measure Marketing Effectiveness 45442 41048 35914 BusinessPro BusinessPro BusinessPro McGraw-Hill John Wiley & Sons Center for Creative Leadership Pfeiffer 9780071600040 9781604911169 9780470604618
34873 41112
BusinessPro BusinessPro
9780470531921 9780470529393
Sybex 38039 BusinessPro Kogan Page 9780749453862
The 85% Solution: How Personal Accountability Guarantees Success: No Nonsense; No Excuses The Accountable Leader: Developing Effective Leadership Through Managerial Accountability Managing Performance in Turbulent Times: Analytics and Insight Beyond Performance Management Why; When; and How to Use 40 Tools and Best Practices for Superior Performance Business Performance Management Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results Incentives; Motivation; and Workplace Performance: Research and Best Practices Innovative Corporate Performance Management: Five Key Principles to Accelerate Results Innovative Performance Support: Strategies and Practices for Learning in the Workflow Performance Dashboards: Measuring; Monitoring; and Managing Your Business; Second Edition Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance The Everything HR Kit: A Complete Guide to Attracting; Retaining; and Motivating HighPerformance Employees Performance Measurement: Linking Balanced Scorecard to Business Intelligence ASTD's Ultimate Performance Management: Training to Transform Performance Reviews into Performance Partnerships Change the Culture; Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results Featured Book Review: Straight A Leadership: Alignment; Action; Accountability The Positive Way to Hold People Accountable How Did That Happen?: Holding People Accountable for Results the Positive; Principled Way Creating the Accountable Organization: A Practical Guide to Improve Performance Execution The Accountable Leader: Developing Effective Leadership Through Managerial Accountability The Oz Principle: Getting Results Through Individual and Organizational Accountability Peak Performance: Aligning the Hearts and Minds of Your Employees Featured Book Review: Performance without Compromise: How Emerson Consistently Achieves Winning Results
33658
BusinessPro Jossey-Bass Kogan Page
9780470500163
28457
BusinessPro
9780749451608
45076
BusinessPro
John Wiley & Sons
9781118059852
45562 12390 40024
BusinessPro BusinessPro BusinessPro
Harvard Business Press FERF
9781422141953 UnAssigned 9780071742269
8505 40700 40034 40767
McGraw-Hill Tony Alessandra
UnAssigned 9780470627730
John Wiley & Sons BusinessPro McGraw-Hill BusinessPro John Wiley & Sons 40786 BusinessPro John Wiley & Sons 34164 BusinessPro AMACOM 37078 32756 BusinessPro Springer BusinessPro ASTD 9781607283508 9783642132346 9780814416099 9780470767849 9780470589830 9780071703116
41971 35120 34707 32895
Soundview Executive Book Summaries ExecSummaries 9781591843610 ExecSummaries Soundview Executive Summaries 9780984079414 ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries UnAssigned 9781591842583
26534
ExecSummaries Soundview Executive Summaries 9780975263853
28590 29161 7677
Soundview Executive Book 9780749451608 Summaries ExecSummaries Soundview Executive Summaries 9781591840244 ExecSummaries ExecSummaries Soundview Executive Book Summaries 9780875849362
45254
The Performance Pipeline: Getting the Right Performance at Every Level of Leadership Chasing Stars: The Myth of Talent and the Portability of Performance Unlocking Superstar Performance The Seven Mind-Sets that Drive Performance Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage The Power of Professionalism: The Seven MindSets That Drive Performance and Build Trust Creating the Accountable Organization: A Practical Guide to Improve Performance Execution QuickTalks: Lisa Callahan: Creating High Performance Teams QuickTalks: Jennifer Kahnweiler: The Four P's: A Roadmap to Improving Performance The Talent Code: The Blueprint of High Performance QuickTalks: Steve Shapiro: The Performance Paradox: Less Effort Yields More Results Drive: The Science of Motivation and its Connection to High Performance QuickTalks: Scott Eblin: Close the Performance Gaps QuickTalks: Peter Shergold: Pushing Performance With Continuous Change QuickTalks: Shawn Achor: How Recognition Increases Performance Consultant QuickTalks: Josh Lee: Adaptive Cost Management: Measuring Performance Consultant QuickTalks: Jason Jeffay: Managing Performance: Three Areas of Focus Consultant QuickTalks: Jason Jeffay: Performance Management: Be Clear on the Goals QuickTalks: Les McKeown: Improving Accountability and Ownership QuickTalks: Ram Charan: The Fundamentals of Business Don't Change: Accountability, Metrics, and People QuickTalks: John Grant: Allowing People to Express Their Talents with Accountability QuickTalks: Peter Gomez: The Difference Between Responsibility and Accountability QuickTalks: Mark Goulston: How to Increase Accountability QuickTalks: Scott Eblin: The Next Level: Pick Up Accountability for Many Results, Let Go of Responsibility for Few Results QuickTalks: Pat Lencioni: Holding People Accountable Getting Senior Management To Extend The Boundaries Of Accountability Raising The Bar Of Accountability Organizational Structure & Accountability
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9780470877289 9780691127200 UnAssigned UnAssigned 9781118024621 9781932881042 9780975263853
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SkillSoft Ireland Limited Berrett-Koehler (video) SkillSoft Ireland Limited Steve Shapiro SkillSoft Ireland Limited Scott Eblin Deloitte Consulting Shawn Achor SkillSoft Ireland Limited SkillSoft Ireland Limited
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21609 18992 38901 38938 38258
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Scott Eblin Pat Lencioni Adrian Hodges David Grayson Roger Parry
The Talent Code: The Blueprint of High Performance Drive: The Science of Motivation and its Connection to High Performance Implementing A Performance Management System How War Affects Analysis Of Performance Transform Learning Into Performance Fear & Doubt Are The Biggest Performance Inhibitors Delivering High-Performance Research Through Cross-Sector Collaboration Creating A High-Performance Team Managing Performance Coaching Developing People Giving and Receiving Feedback Accountability
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50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA SLA
SkillSoft Ireland Limited SkillSoft Ireland Limited Ed Lawler Mr Wendell C King George A Wolfe Mr Myles Downey 50Lessons Larissa Joy
Problem Solving
The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems The Awakening Course: The Secret to Solving All Problems Boundary Spanning Leadership: Six Practices for Solving Problems; Driving Innovation; and Transforming Organizations Collaborative Intelligence: Using Teams to Solve Hard Problems The A3 Workbook: Unlock Your Problem-Solving Mind Think Fast!: Accurate Decision-Making; ProblemSolving; and Planning in Minutes a Day Think Smart; Work Smarter: A Practical Guide to Solving Problems Faster; Making Better Decisions; and Improving Your Effectiveness Through Thinking Smarter An Introduction to Critical Thinking and Creativity: Think More; Think Better The Critical Thinking Tool Kit: Spark Your Teams Creativity with 35 Problem Solving Activities Secrets of Power Problem Solving Thinking Backwards: The Art of Problem Solving in Business Decision Making and Problem Solving Strategies The Communication Problem Solver: Simple Tools and Techniques for Busy Managers The McKinsey Engagement: A Powerful Toolkit for More Efficient & Effective Team Problem Solving 101 Boardroom Problems and How to Solve Them Critical Thinking
43997 40836
Management Concepts John Wiley & Sons
9781567263497 9780470888032
40023 42901 37001
McGraw-Hill Berrett-Koehler Publishers Auerbach Publications
9780071638876 9781605099903 9781439834893
43317
BusinessPro
John Wiley & Sons
9781118004630
41515 43160
Marshall Cavendish John Wiley & Sons
9789814302678 9780470195093
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AMACOM Career Press Marshall Cavendish
9780814417409 9781601631527 9789814302722 9780749455514
Kogan Page AMACOM McGraw-Hill
9780814413081 9780071497411
28418 29358
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9780814410585 9781848923102
Idea Accelerator: How to Solve Problems Faster Using Speed Thinking Turning Numbers into Knowledge: Mastering the Art of Problem Solving; Second Edition Boundary Spanning Leadership: Six Practices for Solving Problems; Driving Innovation and Transforming Organizations Blink: The Power of Thinking Without Thinking Optimizing the Power of Action Learning: Solving Problems and Building Leaders in Real Time
28386 25084
Allen & Unwin
9781741764857 9780970601919
Analytics Press
45438 11023 8492
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The Solutions Focus: The Simple Way to Positive 7732 ExecSummaries Change Team Troubleshooter: How to Find and Fix Team 7696 ExecSummaries Problems Strategic Renaissance: New Thinking and 7693 ExecSummaries Innovative Tools to Create Great Corporate Strategies QuickTalks: Bill McComb: Solving Complex Problems 46691 LDC QuickTalks: Tom Davenport: Participative Problem Solving 46317 LDC QuickTalks: Dwayne Spradlin: Leading Through Critical Thinking 43747 LDC QuickTalks: Steve Shapiro: Problem Solving: Focus on Pains Instead of Gains 42327 LDC QuickTalks: Steve Shapiro: Innovation: Spend More Time Defining the Problem (and Much Less on the Solution) 42316 LDC QuickTalks: Bill Ford: Take a Long Term View: Solve Problems that Benefit Society 33560 LDC QuickTalks: John McBain: Coaching People to Solve Problems 33311 LDC QuickTalks: Antonio Carrillo: Problem Solving: Keep Asking Why 31462 LDC Problem Solving and Decision Making: Achieving Desired Results 24782 LDC QuickTalks: Erik Weihenmayer: Pioneering Possibilities: Problem-Solving and Innovating 23059 LDC Moving To Dynamic Problem Solving 39217 50 Lessons CLOs Are The Catalyst For Solving Problems 39210 50 Lessons Don't Talk About Problems, Only Solutions 39172 50 Lessons Fix The Problem, Not The Blame 38994 50 Lessons Confront Problems Honestly 38995 50 Lessons Nearly All Problems Are People Problems 38786 50 Lessons Solve Problems, Not Symptoms 38374 50 Lessons Defining Problems Correctly 38147 50 Lessons Problem Solving and Decision Making sla_02_a03_sla_enus SLA Critical Thinking sla_02_a25_sla_enus SLA
SkillSoft Ireland Limited Tom Davenport SkillSoft Ireland Limited Steve Shapiro
Steve Shapiro SkillSoft Ireland Limited Deloitte Consulting SkillSoft Ireland Limited Edge Training Systems Erik Weihenmayer Mr Wendell C King Ms Karie Willyerd Mr Anton Langeler Giam Swiegers Giam Swiegers Andrew Robertson Sir John Banham Sir David Varney
Business Acumen
Standing on the Sun: How the Explosion of Capitalism Abroad Will Change Business Everywhere Design for Operational Excellence: A Breakthrough Strategy for Business Growth 10 Steps to Successful Business Alignment
45568 44097 45644
Harvard Business Press McGraw-Hill ASTD
9781422131688 9780071768245 9781562868208
The Business Plan Workbook; 7th Edition Business Black Belt: Develop the Strength; Flexibility; and Agility to Run Your Company Business Confidential: Lessons for Corporate Success from Inside the CIA Growth or Bust! Proven Turnaround Strategies to Grow Your Business Now; Build a Great Business! 7 Ways to Maximize Your Profits in Any Market Shockproof: How to Hardwire Your Business for Lasting Success The Global You: Ten Strategies To Operate As An International Business Player The Most Dangerous Business Book You'll Ever Read MBA in a Nutshell: Master the Key Concepts Taught at Top Business Schools The Business Forecasting Deal: Exposing Bad Practices; Providing Practical Solutions The Business Tree: Growth Strategies and Tactics for Surviving and Thriving 100 Great Business Ideas: From Leading Companies around the World Business Intelligence Success Factors: Tools for Aligning Your Business in the Global Economy Business Lessons from the Edge: Learn How Extreme Athletes Use Intelligent Risk-Taking to Succeed in Business Business Modeling: A Practical Guide to Realizing Business Value Finance: Financial Markets; Business Finance; and Asset Management Guide to Business Planning Budgeting Basics and Beyond; Fourth Edition Six Sigma on a Budget: Achieving More with Less Using the Principles of Six Sigma Budgeting Basics and Beyond; Third Edition Implementing Beyond Budgeting: Unlocking the Performance Potential Smarter Strategies for Winning Budget Wars: 13 Tactics for Every Budget Manager Good Company: Business Success in the Worthiness Era Macrowikinomics: Rebooting Business and the World How Companies Win: Profiting from DemandDriven Business Models No Matter What Business Youre In Now; Build a Great Business! 7 Ways to Maximize Your Profits in Any Market Win: The Key Principles to Take Your Business from Ordinary to Extraordinary Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone
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Kogan Page Career Press
9780749464615 9781601631435 9780814414484
AMACOM BusinessPro Career Press BusinessPro AMACOM BusinessPro John Wiley & Sons BusinessPro Marshall Cavendish BusinessPro John Wiley & Sons BusinessPro McGraw-Hill BusinessPro John Wiley & Sons BusinessPro Career Press BusinessPro BusinessPro Cyan Communications Ltd. John Wiley & Sons 9780462099606 9780470392409 9781601630940 9780470574430 9780071701723 9780470888025 9789814302609 9780470872543 9780814416976 9781601631626
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9780071626989
32162 31876 29921 44987 35929 29812 29824 23072
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Viral Loop: From Facebook to Twitter; How Todays Smartest Businesses Grow Themselves Be A Shortcut: The Secret Fast Track to Business Success Be Different Or Be Dead: Your Business Survival Guide Business Lessons from Leaders of the Past Doing Business in the Age of Turbulence Featured Book Review: How We Decide Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation The Upside of the Downturn: Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath Be the Elephant: Build a Bigger; Better Business Featured Book Review: The Number Featured Book Review: The Art of Profitability Managing Customers as Investments: Are You Spending More on Your Customers Than They Are Worth? Beyond Budgeting: How Managers Can Break Free From The Annual Performance Trap Building Public Trust: The Future of Corporate Reporting QuickTalks: Rakesh Khurana: The Real Purpose of Business QuickTalks: Chip Conley: Mass Customization and Commercial Applications QuickTalks: Guy Kawasaki: The Best Business Advice QuickTalks: John Schuster: Being Business Smart With the Numbers: Knowing the Score QuickTalks: Jamie Showkeir: Build a Business Literate Workforce QuickTalks: Bob Burg: The Law of Value: The Foundation of Business Success QuickTalks: Dianne Ledingham: Winning Business: Your Intent Matters QuickTalks: Ron Cohen: Culture is Essential to Business Success Consultant QuickTalks: Harold Sirkin: Globalization and the Changing Business Landscape Consultant QuickTalks: Harold Sirkin: Technology and the Changing Business Landscape Consultant QuickTalks: Mark Johnson: Business Model Innovation: Seize the White Space Consultant QuickTalks: Mark Johnson: Threats to Business Plans
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Soundview Executive Book Summaries 9781401323493 Soundview Executive Book 9780470270363 Summaries ExecSummaries Soundview Executive Summaries 9781894694698 ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries UnAssigned UnAssigned 9780618620111 9780137031658 9781591842965
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7618 7625
9781578518661 9780471261513
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Consultant QuickTalks: Mark Johnson: Are You Really Pursuing Business Model Innovation QuickTalks: Ram Charan: The Fundamentals of Business Don't Change: Accountability, Metrics, and People QuickTalks: Jeff Joerres: The Link Between Business and Workforce Strategies QuickTalks: Clayton Christensen: Budget Constraints Can Foster Creativity Consultant QuickTalks: Josh Lee: Dealing with a 15 Percent Budget Cut Greatest Business Lesson Managing Business in High Growth Greatest Business Challenge Business Is About Happiness The Importance of Transparency in Business Metrics Creating A Business That Is Embedded In The Environment Business Acumen Is A Critical Skill For Learning Professionals Be Prepared For Adverse Business Conditions Understand The Differences When Doing Business Abroad Integrating Global Business At A Local Level Measure Training In Terms Of The Business Impact Training Is Not Always The Answer To A Business Need Starting A New Business Within Your Company Business Executive First, Technology Executive Second Technology Drives New Business Strategy Present A Business Solution, Not A Technology Solution There Are No IT Projects, Only Business Projects Getting The Business Perspective Any Big Change Is A Big Business Opportunity Finance for non-Financial Managers Customer Focus Project Management Essentials
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Customer Focus
Successful Customer Relationship Management Programs and Technologies: Issues and Trends Data Mining Techniques: For Marketing; Sales; and Customer Relationship Management; Third Edition Managing Customer Relationships: A Strategic Framework; Second Edition Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results Social Marketing to the Business Customer: Listen to Your B2B Market; Generate Major Account Leads; and Build Client Relationships
46625 40629
IGI Global
9781466602885 9780470650936
John Wiley & Sons 41647 40047 BusinessPro John Wiley & Sons BusinessPro McGraw-Hill 40814 BusinessPro John Wiley & Sons 9780470639337 9780071748551 9780470423479
Effective Sales Force Automation and Customer Relationship Management: A Focus on Selection and Implementation 101 Ways to Build Better Relationships with Your Customers Connecting with Your Customer: Understanding the Buyer's Needs Marketing in the 21st Century: Company and Customer Relations; Volume 3 The Trusted Firm: How Consulting Firms Build Successful Client Relationships Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships Electronic Customer Relationship Management Listen Up! Customer Service: A Guide to Develop Customer Loyalty Up Close and Personal?: Customer Relationship Marketing @ Work; Third Edition Designing the Customer-Centric Organization: A Guide to Strategy; Structure; and Process Developing Competitively Superior Customer Relationships The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts Caring for the Customer; Fourth Edition Customer Relationship Management: Perspectives from the Marketplace Harvard Business Review on Customer Relationship Management The Challenger Sale: Taking Control of the Customer Conversation Likeable Social Media: How to Delight Your Customers; Create an Irresistible Brand; and Be Generally Amazing on Facebook (and Other Social Networks) Lead with Your Customers Human Sigma: Managing the Employee-Customer Encounter Exceeding Customer Expectations: What Enterprise Rent-A-Car Can Teach You About Creating Lifetime Customers Naked Conversations: How Blogs Are Changing the Way Businesses Talk With Customers The Speed of Trust: The One Thing That Changes Everything Scoring Points: How Tesco Is Winning Customer Loyalty Loyalty Rules!: How Today's Leaders Build Lasting Relationships The Trusted Advisor: How to Create Trust-Based Relationships with Your Clients Working Relationships: The Simple Truth About Getting Along with Friends and Foes at Work QuickTalks: Guy Kawasaki: How to Enchant Customers QuickTalks: Nicole Piasecki: Resolving Conflicts with Customers and Partners
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BusinessPro Business Expert Press HRD Press Acanthus Publishing
9781606491270
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Praeger Publishers BusinessPro John Wiley & Sons (UK) BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro Kogan Page Jossey-Bass APQC John Wiley & Sons Pergamon Flexible Learning Butterworth-Heinemann Harvard Business Press John Wiley & Sons M. E. Sharpe; Inc. CornerStone Leadership Institute 9780471776604 9780765613271 9780977225750 9780749446918 9780787979195 9781932546293 9780471477129 9780750658409 9780750656771 9781578516995 9780470027172
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Consultant QuickTalks: Harold Sirkin: Listening to Your Customer Consultant QuickTalks: Mark Johnson: Being A Customer-Driven Organization Consultant QuickTalks: Mark Johnson: Deep Customer Understanding QuickTalks: Jeffrey Rayport: Creating a Successful Customer Experience QuickTalks: Peter Olsen: Communicating with Employees, Customers, and the Outside World QuickTalks: John Grant: Aligning Your Solution with Customer's Needs QuickTalks: Greg Clarke: Treating Clients Properly QuickTalks: Hermann Simon: Understanding Your Customers through Language and Culture QuickTalks: Dan Glaser: Think Like a Client, Act Like an Owner QuickTalks: Antonio Carrillo: External Focus: It's Your Customers and Not Your Competition QuickTalks: Patrick Dixon: How to Make Your Customers Part of Your Family QuickTalks: Jean-Claude Larreche: Developing Customer Insights QuickTalks: Jean-Claude Larreche: Customer Engagement and Growth QuickTalks: Nigel Barlow: Creating Legendary Customer Experiences CEO Close-Ups: Thomas Ryan: Making it Easy for the Customer QuickTalks: Fred Reichheld: Learning from Customer Detractors QuickTalks: Fred Reichheld: Turning Customers into Loyal Promoters CEO Exchange QuickTalks: David Stern: Connecting with the Customer Pay Attention to Your Customers Know Your Client & Understand Their Business Asking Your Customers For Advice Create Listening Posts To Engage Your Customers Improving Customer Interaction & Satisfaction Create Customer Loyalty By Listening Everybody Affects Customer Satisfaction Building Trust With Your Customers Personalize The Customer's Perspective Tie Employee Compensation To Customer Satisfaction Engage Your Customers To Grow Your Business Go Beyond Your Product To Solve Customer Challenges Let Customers Know You Are Listening Amplify The Voice Of Your Customer Setting The Tone For Customer Advocacy Prove To Your Customers That You Care Using Customer Interactions To Improve Your Business
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SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited HSM Global SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Hermann Simon SkillSoft Ireland Limited SkillSoft Ireland Limited Patrick Dixon Jean-Claude Larreche Jean-Claude Larreche Nigel Barlow CEO Exchange Fred Reichheld Fred Reichheld CEO Exchange WorldBlu Earl Graves Dr William L Ury Tammy McLeod Robert Fort Barb Stinnett Tammy McLeod 50Lessons Barb Stinnett Dave Mabon Dan Wittner Dan Wittner Jeb Dasteel Jeb Dasteel Jeb Dasteel Richard Santulli Maxine Clark
Building A Relationship With Your Customers Inviting Customers To Your Board Meetings Satisfying Customers Customer Focus
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Michael Dell Philip Kotler. Sir John Egan
Leading People
Managing Performance in Turbulent Times: Analytics and Insight Leading and Managing a Global Workforce Managing Successful Teams Managing Business Transformation: A Practical Guide Managing the Unmanageable: How to Motivate Even the Most Unruly Employee Performance Dashboards: Measuring; Monitoring; and Managing Your Business; Second Edition Managing Successful Programmes Managing the Mobile Workforce: Leading; Building; and Sustaining Virtual Teams Managing Cultural Differences: Global Leadership Strategies for Cross-Cultural Business Success; Eighth Edition Under Pressure: Understanding And Managing The Pressure And Stress Of Work Managing Across Generations People Follow You: The Real Secret to What Matters Most in Leadership The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development Contemporary Issues in Leadership; Seventh edition Everyone Leads: Building Leadership from the Community Up Leaders Make the Future: Ten New Leadership Skills for an Uncertain World; Second Edition The Leadership Skills Handbook: 50 Essential Skills you Need to Be a Leader; Second Edition The Transforming Leader: New Approaches To Leadership For The Twenty-First Century Leading at The Edge: Leadership Lessons from the Extraordinary Saga of Shackleton's Antarctic Expedition; Second Edition Feedback Toolkit: 16 Tools for Better Communication in the Workplace; Second Edition Feedback in Performance Reviews The Art of Performance Feedback The Art and Science of 360 Degree Feedback; Second Edition The 360 Degree Feedback Pocketbook Websites and the Law: Protect Your Position; 2nd Edition Employment Law Essentials: Your A to Z Guide to HR Compliance 45076 47067 45996 43940 40252 BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro John Wiley & Sons Super Star Press Kogan Page IT Governance Career Press 9781118059852 9781600052149 9780749464400 9781849283052 9781601631619
40767 43512 40037 40158
BusinessPro BusinessPro BusinessPro BusinessPro
John Wiley & Sons TSO; Ltd McGraw-Hill
9780470589830 9780113313273 9780071742207 9781856179232
Butterworth-Heinemann 42790 34348 45100 BusinessPro BusinessPro BusinessPro Marshall Cavendish ASTD John Wiley & Sons 9789814302630 9781562867232 9781118094013
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McGraw-Hill Westview Press Jossey-Bass Berrett-Koehler Publishers Kogan Page Berrett-Koehler Publishers
9780071780780 9780813345574 9780470906033 9781609944872 9780749464752 9781609941208
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AMACOM
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BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro
Auerbach Publications Center for Creative Leadership HRD Press Pfeiffer Management Pocketbooks Thorogood J.J. Keller
9781439840931 9781604911145 9781599962566 9780470331897 9781903776797 9781854187680 9781602879041
Business Insights: Europe: A Practical Guide to Company Formation; Employment Law and Taxation Across The EU Getting Started with Policy Governance: Bringing Purpose; Integrity and Efficiency to Your Board's Work The Invisible Spotlight: Why Managers Cant Hide Manager Redefined: The Competitive Advantage in the Middle of Your Organization The Unbeatable Impact of Truly Committed Managers Bury My Heart at Conference Room B: The Unbeatable Impact of Truly Committed Managers Managing Drucker on Leadership: New Lessons from the Father of Modern Management 12: The Elements of Great Managing Human Sigma: Managing the Employee-Customer Encounter Reality Check: The Irreverent Guide to Outsmarting; Outmanaging; and Outmarketing Your Competition The Five Dysfunctions of a Team: A Leadership Fable Extreme Toyota: Radical Contradictions That Drive Success at the World's Best Manufacturer Boundary Spanning Leadership: Six Practices for Solving Problems; Driving Innovation and Transforming Organizations Leadership and Self-Deception: Getting Out of the Box One Piece of Paper: The Simple Approach to Powerful; Personal Leadership Return on Impact: Leadership Strategies for the Age of Connected Relationships Still Surprised: A Memoir of a Life in Leadership The 5 Levels of Leadership: Proven Steps to Maximize Your Potential The Performance Pipeline: Getting the Right Performance at Every Level of Leadership Thin on Top: How to Measure; Manage and Improve Board Performance Peak Performance: Aligning the Hearts and Minds of Your Employees Coaching Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance HR Transformation: Building Human Resources from the Outside In QuickTalks: Tom Geisel: Advice for New Managers QuickTalks: Lynda Gratton: The Future Manager
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ExecSummaries Soundview Executive Summaries 9780071638708 LDC LDC SkillSoft Ireland Limited Lynda Gratton
QuickTalks: Jo Owen: Accountability in Management QuickTalks: Jo Owen: Achieving Goals in Modern Management QuickTalks: Mitchell Marks: Managing Culture Clash in Mergers and Acquisitions QuickTalks: Stephen Bungay: A Manager's Role: Simplify Complexity QuickTalks: Fred Kleisner: Advice for a New Manager QuickTalks: Pat McLagan: Management as a Career Choice QuickTalks: Pat McLagan: The Role of Management QuickTalks: Laura Stack: Don't Be a Micro Manager Leadership Presence: When to Go Big and When to Go Small QuickTalks: Virginia Barnes: The Four P's of Leadership QuickTalks: John Kotter: The Fundamentals of Leadership QuickTalks: Rakesh Khurana: The Handbook of Leadership Theory and Practice QuickTalks: Virginia Barnes: The Essence of Leadership QuickTalks: Bill McComb: Servant Leadership: Depoliticize and Enable QuickTalks: John Kotter: The Best Predictor of Leadership Ability QuickTalks: Les McKeown: Leaders as Processors QuickTalks: John Schuster: Learning to Provide Amazingly Powerful and Balanced Feedback QuickTalks: Ira Chaleff: How to Give and Receive Upward Feedback QuickTalks: Dianne Ledingham: Positive Feedback: Create Moments of Inspiration QuickTalks: Nicole Piasecki: Developing Yourself: Be Proactive in Getting Feedback Consultant QuickTalks: Jason Jeffay: Feedback that can have the Biggest Impact FeedForward: Coaching for Your Future The Manager as Conductor The Manager Balancing Macro and Micro The Manager Redefined The Best Managers Catalyze Strengths The Best Managers Shift the Focus Managing by Walking Behind Them Recognizing Management Strengths Understanding the Management of Staff Strategic Direction and The Challenges to Management Managing and Recognizing Talented People Successful Managers Know How to Communicate Great Managers Facilitate Local Change
43465 43461 43402 44178 41193 43087 43088 42112 47061 46681 44884 45953 46688 46693 44883 46677 44037 44027 43412 41480 35448 30906 46312 46316 46309 46313 46311 46310 46315 43601 43603 43587 43755 43754
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Jo Owen Jo Owen Mitchell Marks Stephen Bungay SkillSoft Ireland Limited Berrett-Koehler (video) Berrett-Koehler (video) Laura Stack Liz Wiseman SkillSoft Ireland Limited Big Think Rakesh Khurana SkillSoft Ireland Limited SkillSoft Ireland Limited Big Think Les McKeown Berrett-Koehler (video) Berrett-Koehler (video) SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Chart House Learning Stephen Harding Stephen Harding Stephen Harding Stephen Harding Stephen Harding Stephen Harding Stephen Harding Deloitte Consulting Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited SkillSoft Ireland Limited
Three Management Models That Organizations Can Adopt Develop Your Own Leadership Story Start with Why: How Great Leaders Inspire Everyone to Take Action The Five E's of Leadership Leadership Is About Good Relationships Integral Traits of Leadership Leadership Defined Encouragement Is Key In Leadership Give Honest & Constructive Real-Time Feedback Learn Not To Fear Feedback Using Feedback To Become A More Effective Leader Always Deliver Honest Feedback Seek Out Ways To Share Best Practice Managing Performance Developing People Delegation Coaching Goal Setting Hiring New Employees New Manager Transitions Giving and Receiving Feedback Managing Diversity Managing Conflict Giving and Receiving Feedback
38575 46322 47018 45242 43610 43580 44219 43611 38616 38815 38477 38283 38584 sla_02_a02_sla_enus sla_02_a13_sla_enus sla_02_a17_sla_enus sla_02_a24_sla_enus sla_02_a27_sla_enus sla_02_a28_sla_enus sla_02_a29_sla_enus sla_02_a06_sla_enus sla_02_a15_sla_enus sla_02_a09_sla_enus sla_02_a06_sla_enus
50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA SLA SLA SLA SLA SLA SLA SLA
Ed Lawler SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited Deloitte Consulting William Harrison Paula Barbary Shannon Mr. Erroll Davis Jnr. Ms Amelia Fawcett J.W. Marriott Jr.
Building Teamwork and Cooperation

The New Leader's 100-Day Action Plan: How to Take Charge; Build Your Team; and Get Immediate Results; Third Edition The Relational Leader: A Revolutionary Framework to Engage Your Team Breaking the Chains of Culture: Building Trust in Individuals; Teams; and Organizations Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results Collaborative Intelligence: Using Teams to Solve Hard Problems Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential Playbook for Success: A Hall of Famer's Business Tactics for Teamwork and Leadership 10 Steps to Successful Teams Jam! Amp Your Team; Rock Your Business Making the Numbers Count: The Accountant as Change Agent on the World Class Team; Second Edition Recharge Your Team: The Grounded Visioning Approach Great Business Teams: Cracking the Code for Standout Performance Raising Sensitive Issues In a Team Team Leader Workbook
44450 34466 41961 40024
John Wiley & Sons Cengage Learning Information Age Publishing
9781118097540 9781435455580 9781617352041 9780071742269
McGraw-Hill 42901 30552 40774 33072 31870 37032 BusinessPro Berrett-Koehler Publishers BusinessPro AMACOM BusinessPro BusinessPro BusinessPro BusinessPro John Wiley & Sons ASTD Jossey-Bass 9780470635520 9781562866754 9780470446522 9781420090604 9780814413937 9781605099903
Productivity Press 37909 25118 24521 30524 BusinessPro Praeger BusinessPro BusinessPro BusinessPro John Wiley & Sons Center for Creative Leadership HRD Press 9780470122433 9781604910216 9781599961330 9780313355424
Team Metrics: Resources for Measuring and Improving Team Performance Teamwork 101: What Every Leader Needs to Know Coaching the Team at Work Facilitator's Guide to Participatory DecisionMaking; Second Edition Get Your People to Work Like They Mean It! Human Factors in Project Management: Concepts; Tools; and Techniques for Inspiring Teamwork and Motivation The Synergist: How to Lead Your Team to Predictable Success Who's in the Room?: How Great Leaders Structure and Manage the Teams Around Them Stop Workplace Drama: Train Your Team to Have No Complaints; No Excuses and No Regrets The New Leaders 100-Day Action Plan: How to Take Charge; Build Your Team and Get Immediate Results; Second Edition Leading Outside the Lines: How to Mobilize the (in)Formal Organization; Energize Your Team and Get Better Results The Five Dysfunctions of a Team: A Leadership Fable Divide or Conquer: How Great Teams Turn Conflict Into Strength Great Business Teams: Cracking the Code for Standout Performance Bridging the Boomer-Xer Gap: Creating Authentic Teams For High Performance at Work Team Troubleshooter: How to Find and Fix Team Problems QuickTalks: Lisa Callahan: Creating High Performance Teams QuickTalks: Jo Owen: Coaching Your Team Members QuickTalks: Jennifer Kahnweiler: Getting the Best Out of the Introverts on Your Team QuickTalks: Shawn Achor: Creating Positive Team Environments QuickTalks: Steve Shapiro: Two Techniques for Enabling Breakthrough Thinking (on a Team) QuickTalks: Steve Shapiro: Innovative Teams: The Four Personality Styles You Need to Have QuickTalks: Nicole Piasecki: Building a Great Team QuickTalks: Ron Cohen: How A Team Succeeds Through Adversity QuickTalks: Toby Hall: Building Teams With A Common Good QuickTalks: Ken Wright: Engagement of Your Team is Critical QuickTalks: Zali Steggall: Winning Through Team Mediation
30525 37705 17377 18029 18170 22781
BusinessPro HRD Press BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro Thomas Nelson Nicholas Brealey Publishing Jossey-Bass McGraw-Hill Jossey-Bass
9781599961293 9781400280254 9781904838081 9780787982669 9780071470537 9780787996291
47325 47590
Soundview Executive Book Summaries Soundview Executive Book Summaries
9780230120556 9781118067871
43113 36685
Soundview Executive Book Summaries ExecSummaries 9780470885734 ExecSummaries Soundview Executive Summaries 9780470407035
36592 30719 29184 29162 7623
Soundview Executive Book Summaries ExecSummaries 9780470589021 ExecSummaries Soundview Executive Summaries 9780787960759 ExecSummaries Soundview Executive Summaries 9781591842040 ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries SkillSoft Ireland Limited Jo Owen Berrett-Koehler (video) Shawn Achor Steve Shapiro Steve Shapiro SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Ken Wright Deloitte Consulting 9780470122433 9780891061595
7696
ExecSummaries
9780891061519
44190 43468 43081 43068 42323 42319 41476 41485 35878 36244 35882
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC
QuickTalks: Zali Steggall: Managing Talents In A Team QuickTalks: Peter Leahy: Building A Team Through Trust QuickTalks: Michael Stallard: Building a Team Connection the U2 Way
35879 35863 36664
LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA BusinessPro
Deloitte Consulting Deloitte Consulting Michael Stallard SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Vince Poscente Deloitte Consulting Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited 50Lessons Aime Achard Gavin Patterson Mr Myles Downey Donald Vanthournout Robert Fort Robert Fort Robert Fort Stacy Peralta Robert Malcolm Paula Barbary Shannon Michael Dell Henry Bloch Warren Bennis Sir George Bull Mike Southon Paul Skinner
QuickTalks: Lincoln Crawley: Setting Team Goals 36253 Consultant QuickTalks: Michael Shanahan: A Tip for Getting a Team Unstuck 35615 QuickTalks: Ira Jackson: The Leadership Team Sets the Tone for Results, Value and People 34255 QuickTalks: Terri Kelly: Driving Innovation Through Teams 32601 QuickTalks: Vince Poscente: Engaging Your Team: Make It Experiential 31614 QuickTalks: Giam Swiegers: The Three Keys to Team Engagement 32129 Getting The Most From Your Team 43593 Empowering Your Team 43612 Enabling Success: Empowering People and Teams 43751 Building A Team Of Talent 39069 The Need For Multi-Disciplinary Teams 39094 Create Balanced Teams For Success 39182 Facilitating Chaos In Teams 39180 Building A Strong Leadership Team 39267 Aligning Your Team To A Common Vision 39080 Building A Business-Focused Technology Team 39084 Building A Customer-Focused IT Team 39085 Let Your Team Flourish 39060 Building A High-Performing Sales Team 38692 Refresh Account Teams To Ensure Innovation 38813 Getting The Best Out Of A Team 38761 It Takes A Team To Solve Challenges 38766 A Leader Is Shaped By His Team 38528 Merging Top Teams 38256 Building A Dream Team 38427 Invest Time In Building Teams 38335 Building and Leading Teams sla_02_a23_sla_enus
Building a Model EEO Program

The Equal Opportunities Handbook: How to Recognize Diversity; Encourage Fairness and Promote Anti-Discriminatory Practice; Revised 4th Edition What Every Manager Needs to Know About Sexual Harassment Investigating Workplace Harassment: How to Be Fair; Thorough; and Legal Sex Discrimination and Harassment 31031 Kogan Page 9780749452971
3862 45757 13802
AMACOM SHRM American Management Association/Human Resources Institute Sourcebooks Career Press HRD Press
9780814404928 9781586440305 UnAssigned
Sexual Harassment in the Workplace The Sexual Harassment Handbook Manager's Pocket Guide to Preventing Sexual Harassment
14531 14385 1354
9781572485273 9781564149121 9780874254501
Sex at Work: Attraction; Orientation; Harassment; Flirtation and Discrimination The Workplace Law Advisor: From Harassment and Discrimination Policies to Hiring and Firing Guidelines: What Every Manager and Employee Nees to Know New Sexual Harassment Quiz
4274 4279
Silver Lake Publishing Perseus Publishing
9781563437373 9780738203744
18939
LDC
Developing Talent
Emotional Fitness Coaching: How to Develop a Positive and Productive Workplace for Leaders; Managers and Coaches Developing Mental Toughness: Improving Performance; Wellbeing and Positive Behaviour in Others Employee Development on A Shoestring Developing Women Leaders in Corporate America Supervision in Coaching: Supervision; Ethics and Continuous Professional Development Developing HR Talent: Building A Strategic Partnership with the Business Make Talent Your Business: How Exceptional Managers Develop People While Getting Results 101 Learning and Development Tools: Essential Techniques for Creating; Delivering and Managing Effective Training The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting; Developing; and Promoting the Best People; Second Edition Managing Coaching at Work: Developing; Evaluating and Sustaining Coaching in Organizations The Mobile Learning Edge: Tools and Technologies for Developing Your Teams A Coach's Guide to Developing Exemplary Leaders: Making the Most of The Leadership Challenge and the Leadership Practices Inventory (LPI) Talent Management in the Developing World: Adopting a Global Perspective The Leaderful Fieldbook: Strategies and Activities for Developing Leadership in Everyone Developing Employees: Expert Solutions to Everyday Challenges Developing Exemplary Performance One Person at a Time Developing Great Managers: 20 POWER HOUR Conversations That Build Skills Fast Developing Leadership Talent Strategic Career Management: Developing Your Talent Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
45994
BusinessPro
Kogan Page
9780749465568
45436 46295 45431 43647 37492
Kogan Page ASTD Praeger Kogan Page Gower Publishing Limited
9780749463779 9781562868000 9780313395734 9780749455330 9780566088292
42897
BusinessPro
Berrett-Koehler Publishers
9781605099316
43646
BusinessPro
Kogan Page
9780749461089
40059
BusinessPro
McGraw-Hill
9780071739054
43648 40056 36504
Kogan Page McGraw-Hill
9780749461362 9780071736763 9780470377116
Pfeiffer 37505 36595 31227 32548 26567 25105 28162 16113 BusinessPro Gower Publishing Limited BusinessPro Davies-Black Publishing BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro ASTD Pfeiffer Butterworth-Heinemann AMACOM Harvard Business Press Nicholas Brealey Publishing 9781422128855 9780891062493 9781562865016 9780470177020 9780750683692 9780814408902 9780891063803 9781409418139
The 2020 Workplace: How Innovative Companies Attract; Develop and Keep Tomorrows Employees Today The Coaching Manager: Developing Top Talent in Business The Accountable Leader: Developing Effective Leadership Through Managerial Accountability Head; Heart and Guts: How the Worlds Best Companies Develop Complete Leaders The War For Talent: Attracting; Developing and Retaining Highly Talented Managers Developing Employees Who Love To Learn: How to Promote Learning at Work Leading Your Own Life: A New Approach to Employee Engagement and Leadership Development Consultant QuickTalks: Jeff Schwartz: Creating a Leadership Development Ecosystem Consultant QuickTalks: Jeff Schwartz: Accelerated Leadership Development: Three Key Questions Consultant QuickTalks: Jeff Schwartz: Organizational Growth and the Importance of Accelerated Leadership Development Consultant QuickTalks: Jeff Schwartz: World-Class Leadership Development QuickTalks: Terri Kelly: Pride of Developing Others QuickTalks: Roddy Gow: Developing Top Talent to Perform Across Cultural Boundaries QuickTalks: Justin Menkes: Developing Critical Mass of Talent QuickTalks: Tony Gleeson: Deploy, Develop, and Connect QuickTalks: Linda Hill: Developing Star Performers Coaching and Mentoring for Career Development The Foundation For Developing People Leading Your Own Life: A New Approach to Employee Engagement and Leadership Development Your Business Is The Training & Development Of Your People Developing An Innovative Training Program The Future Of Professional Development Leadership Development Needs External Perspective Developing Women To Achieve Their Full Potential Trust, Develop, Stretch Developing Global Citizens Identifying & Developing Leaders Developing Leaders Managing Performance Coaching Developing People Attracting and Retaining Talent
37088 33332 28590 17388 7736 7636
Soundview Executive Book Summaries ExecSummaries 9780061763274 ExecSummaries Soundview Executive Summaries 9780761924197 Soundview Executive Book 9780749451608 Summaries ExecSummaries Soundview Executive Summaries 9780787964795 ExecSummaries ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries 9781578514595 9780891061502
44936 35602
LDC LDC
SkillSoft Ireland Limited SkillSoft Ireland Limited
35598
LDC
35599 35600 32606 30654 22013 22019 21592 45243 43602
LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons
SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Roddy Gow Justin Menkes SkillSoft Ireland Limited Linda Hill SkillSoft Ireland Limited Deloitte Consulting
44936 38551 39282 39212 39270 38910 38103 38537 38315 38148 sla_02_a02_sla_enus sla_02_a24_sla_enus sla_02_a13_sla_enus sla_02_a21_sla_enus
50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA
SkillSoft Ireland Limited William Pollard Kim Armstrong Ms Karie Willyerd Kimberly Lamoureux Bob Wigley Stephen Dando Blythe McGarvie Neil Holloway Robin Ryde
Building Relationships
The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like Power Questions: Build Relationships; Win New Business; and Influence Others Return on Impact: Leadership Strategies for the Age of Connected Relationships Successful Customer Relationship Management Programs and Technologies: Issues and Trends Connecting with Your Customer: Understanding the Buyer's Needs Introduction to Relationship Selling: Reaching the Top One Percent of Your Field Mastering Your Key Accounts: Maximize Relationships; Create Strategic Partnerships; Increase Sales People Styles At Work . . . And Beyond: Making Bad Relationships Good and Good Relationships Better; Second Edition Consultative Closing: Simple Steps that Build Relationships and Win Even the Toughest Sale The Boss from Outer Space and other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone Organizational Coaching: Building Relationships and Programs that Drive Results Your Boss is Not Your Mother: Eight Steps to Eliminating Office Drama and Creating Positive Relationships at Work Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization; Second Edition The Relationship Code: Engage and Empower People with Purpose and Passion The New Rules of International Negotiation: Building Relationships; Earning Trust; and Creating Influencing Around the World The Art of the Business Lunch: Building Relationships between 12 and 2 Making a Difference by Being Yourself: Using Your Personality Type at Work and in Relationships Working Relationships: Using Emotional Intelligence to Enhance Your Effectiveness with Others; Revised Edition What People Want: A Manager's Guide to Building Relationships That Work Fares To Friends: How To Develop Outstanding Business Relationships Return on Impact: Leadership Strategies for the Age of Connected Relationships Who's Got Your Back: The Breakthrough Program to Build Deep; Trusting Relationships That Create Success--and Won't Let You Fail
43738 45108 45361
AMACOM John Wiley & Sons Association Management Press
9780814416372 9781118119631 9780880343367
46625 23073 19503 18529
IGI Global Acanthus Publishing
9781466602885 9781933631974 9781933631738
Acanthus Publishing BusinessPro Adams Media 30544 BusinessPro AMACOM 16100 19342 BusinessPro BusinessPro AMACOM AMACOM 9780814473993 9780814474433 9780814413425 9781593375348
27572 24920
BusinessPro ASTD BusinessPro B2
9781562865139 9781932841169
11861
BusinessPro Berrett-Koehler Publishers
9781576753774
36096 21630
BusinessPro Career Press BusinessPro Career Press
9781601631350 9781564149732
12113 27140
BusinessPro Career Press BusinessPro Davies-Black Publishing
9781564148513 9780891062233
24861
BusinessPro Davies-Black Publishing
9780891061885
14475 23189
BusinessPro BusinessPro Davies-Black Publishing Electronic & Database Publishing; Inc.
9780891062165 9781424331024
46520 32893
ExecSummaries Soundview Executive Summaries 9780880343367 Soundview Executive Book ExecSummaries 9780385521338 Summaries
Never Eat Alone: Secrets to Success; One Relationship at a Time The Speed of Trust: The One Thing That Changes Everything Loyalty Rules!: How Today's Leaders Build Lasting Relationships The Trusted Advisor: How to Create Trust-Based Relationships with Your Clients Working Relationships: The Simple Truth About Getting Along with Friends and Foes at Work Relationship Economics QuickTalks: David Nour: Strategic Relationships QuickTalks: David Nour: Building the Relationship Value Pyramid QuickTalks: David Nour: Making a Relationship Currency Deposit QuickTalks: Heather Townsend: The Five Levels of Relationships QuickTalks: Mark Sanborn: Relationship Building Begins with Interest Consultant QuickTalks: Marcy Beitle: Effective Consulting: It is About the Relationship QuickTalks: David Penglase: Great Sales Professionals Sustain the Relationship QuickTalks: Peter Olsen: Building Enduring Relationships Learning at the Speed of Trust: Relationship Trust Consultant QuickTalks: Julie Gebauer: The Relationship between the Organization and the Manager on Engagement QuickTalks: Noah Blumenthal: Who's a Jerk? Use Perspective to Drive Relationships QuickTalks: Andrew Manterfield: The Freedom of Great Relationships QuickTalks: Curt Coffman: Great Management is About the Relationship QuickTalks: Jeff Kaplan: Accelerated Relationship Development QuickTalks: Jeff Kaplan: Business Relationships are Personal Relationships QuickTalks: Chris Blake: Achieving a Successful Relationship with your Private Investor QuickTalks: David Taylor: Building Rapport and Trusted Relationships QuickTalks: Susan Scott: The Conversation is the Relationship QuickTalks: David Maister: Earning Relationships Relationship Economics Leadership Is About Good Relationships Establishing Relationships Can Help Risk Management Initiatives Solutions To Deteriorating Co-Founder Relationships Moving From Transactional Deals To Relationships
14051 16124 7669 7735 7751 46941 45926 45929 45928 43426 42703 35596 36235 36223 34281
ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC
Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries SkillSoft Ireland Limited David Nour David Nour David Nour Heather Townsend Mark Sanborn SkillSoft Ireland Limited David Penglase SkillSoft Ireland Limited Stephen Covey
9780385512053 9780743297301 9781578512058 9780743204149 9780891061335
35029 35085 32938 31698 31360 31359
LDC LDC LDC LDC LDC LDC
SkillSoft Ireland Limited Noah Blumenthal Deloitte Consulting Curt Coffman Ferrazzi Greenlight Ferrazzi Greenlight
28661 28574 28513 26751 46941 43610 41912 38645 38847
LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Chris Blake David Taylor Susan Scott David Maister SkillSoft Ireland Limited Deloitte Consulting Jessica Carroll SBE Nicholas Adamo
Building Trusted Relationships The Relationship Between Societal & Shareholder Expectations Developing Mentor Relationships Building A Relationship With Your Customers Relationships, Not Partnerships Your Relationship With The Public Supplier Relationships Building and Leading Teams Leading Effective Meetings Giving and Receiving Feedback Managing Diversity Managing Conflict
38961 39007 39037 38796 38132 38226 38170 sla_02_a23_sla_enus sla_02_a31_sla_enus sla_02_a06_sla_enus sla_02_a15_sla_enus sla_02_a09_sla_enus
50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA SLA
Ray Pinney Sophia Tickell Robert Milliner Michael Dell Phil Smith Will Whitehorn Lord Stanley Kalms
Communication
Understanding NLP: Strategies for Better Workplace Communication.. Without the Jargon; 2nd edition Campaign It!: Achieving Success Through Communication Communicate with Confidence: How to Say It Right the First Time and Every Time; Revised and Updated Edition Dialogue Gap: Why Communication Isn't Enough and What We Can Do About It; Fast John Adair's 100 Greatest Ideas for Brilliant Communication Room 121: A Masterclass in Writing and Communication in Business The Art of Communicating at Work: Making Sure with Feedback Communicating Effectively with Email: Courtesies; Protocols; and Time Savers Communication; Relationships and Practices in Virtual Work Everyone Communicates; Few Connect: What the Most Effective People Do Differently Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them Improve Your Communication Skills; Revised Second Edition The McGraw-Hill 36-Hour Course: Business Writing and Communication; Second Edition A Guide to Good Business Communication; 5th Edition Communication: Your Key to Success: Unlock the Secrets that will Increase Productivity and Propel You to a Brighter; More Fulfilling Future Communications Skills for Project Managers E-Mail in an Instant: 60 Ways to Communicate with Style and Impact Mastering Communication at Work: How to Lead; Manage; and Influence The Four Conversations: Daily Communication That Gets Results 50 Communications Activities; Icebreakers; and Exercises
44241 45434
Kogan Page Kogan Page
9780749463816 9780749464202
45906 46097 43235 42787 14911 42719 35785 37718 36288 36856 35921 27644 33235
Booher Consultants; Inc. John Wiley & Sons John Wiley & Sons (UK) Marshall Cavendish Tony Alessandra
9780071770132 9781118157831 9780857081773 9789814328593 UnAssigned UnAssigned
Productivity Pro BusinessPro IGI Global BusinessPro Thomas Nelson BusinessPro Harvard Business Press BusinessPro Kogan Page BusinessPro McGraw-Hill BusinessPro How To Books Ltd. BusinessPro Marshall Cavendish AMACOM Career Press 32984 31834 30530 BusinessPro BusinessPro BusinessPro McGraw-Hill Berrett-Koehler Publishers HRD Press 9780071625029 9781576759202 9781599961552 9789812616753 9781845282929 9780071738262 9780749456276 9781422137499 9780785214250 9781615209798
30543 27075
9780814410530 9781601630179
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Fierce Conversations: Achieving Success at Work & in Life; One Conversation at a Time Beyond the Babble: Leadership Communication That Drives Results Crucial Conversations: Tools for Talking When Stakes Are High Bridging the Culture Gap: A Practical Guide to International Business Communication QuickTalks: Peter Thonis: The Most Important Communication Skill QuickTalks: Virginia Barnes: Communication During Downsizing QuickTalks: Mark Sanborn: The Nausea Effect in Communication QuickTalks: Gaston Caperton: Communicating a Clear Vision for Change QuickTalks: Sheila Madden: Communicating is Fundamental in a Global Economy QuickTalks: Sheila Madden: Communicating with People of Different Cultures QuickTalks: Sheila Madden: The Importance of Cross-Cultural Communication in English QuickTalks: Scott Eblin: Three Questions to Custom Fit Your Communications QuickTalks: Tracey Matisak: Crisis Communications a Public Relations Nightmare Consultant QuickTalks: Marcy Beitle: Offshoring: Open Communication is Critical Consultant QuickTalks: Michael Shanahan: Communication is a Two-Way Process QuickTalks: Peter Olsen: Communicating with Employees, Customers, and the Outside World QuickTalks: Peter Bakstansky: Effective Internal Communications QuickTalks: Tim McKibbin: Keeping in Touch via Communication and Culture QuickTalks: Nick Morgan: Every Presentation and Communication Is Two Conversations QuickTalks: Giam Swiegers: Leaders Must Communicate Clearly and Consistently QuickTalks: Roddy Gow: Communication is the Key to Managing A Global Business QuickTalks: Steve McDermott: Transforming your Communication QuickTalks: Connie Podesta: The PassiveAggressive Communicator Generation Why: Communication Strategies Commitment to Open Communication Communicating to Different Audiences Communicating Powerfully Successful Managers Know How to Communicate Communicating Across Silos Communicate Your Initial & Ongoing Value Communicating From A Business Perspective Communicating Through Conflict
33625 31863 28634 25074 11554
Soundview Executive Book 9780814414033 Summaries ExecSummaries Soundview Executive Summaries 9780425193372 ExecSummaries ExecSummaries Soundview Executive Summaries 9780470200483 ExecSummaries Soundview Executive Summaries 9780071401944 ExecSummaries Soundview Executive Book Summaries SkillSoft Ireland Limited SkillSoft Ireland Limited Mark Sanborn SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Scott Eblin Tracey Matisak SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Nick Morgan Deloitte Consulting Roddy Gow Steve McDermott Connie Podesta Advanced Knowledge Deloitte Consulting Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited 50Lessons Dave Mabon Robert Fort Roger Fisher 9780749441708
45944 46685 42712 41467 41188 41186 40434 39313 37928 35618 35611 36224 33571 35278 35424 32133 30657 29230 28681 24940 43586 43592 43581 43755 43445 39125 39083 38701
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Open Communication Is Key To Engaging Your People Authentic Communication Based On Good Science Companies Valuing Open Communication Change Comes Through Consistent Communication Communicate Directly & Honestly With Investors Find Your Personal Communication Style Open Up Communication Motivating Through Communication Communication Means Listening, Not Talking Communicate Your Strategy Clearly Communicating Through Uncertain Times Beware of Communication Bottlenecks Influence and Persuasion Leading Effective Meetings Negotiating Communicating Bad News
39032 39027 39015 38466 38535 38487 38161 38255 38378 38387 38361 38302 sla_02_a16_sla_enus sla_02_a31_sla_enus sla_02_a32_sla_enus sla_02_a33_sla_enus 31028
50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA BusinessPro
Robert Milliner Robert Nuttall Ms Philippa Foster Back Sir Nick Scheele Blythe McGarvie Laura Tyson Sir David Varney Sir George Bull Sir John Banham Mr. Sanjiv Ahuja Dame Barbara Stocking Sir Richard Evans
Building Alliances
Strategic Alliances & Marketing Partnerships: Gaining Competitive Advantage through Collaboration and Partnering The Strategic Treasurer: A Partnership for Corporate Growth Winning the Global Talent Showdown: How Businesses and Communities Can Partner to Rebuild the Jobs Pipeline Partnering With the CIO: The Future of IT Sales Seen Through the Eyes of Key Decision Makers Partnership HR: New Norms for Effective Recruitment; Performance; and Training of Todays Workforce Radical Trust: How Todays Great Leaders Convert People to Partners Aligned Thinking: Make Every Moment Count Maximize Business Profits Through E-Partnerships Corporate Catalysts: How to Make Your Company More Successful Whatever Your Title; Income; or Authority Strategic Business Partner: Aligning People Strategies with Business Goals The Partnering Solution: A Powerful Strategy for Managers; Professionals; and Employees at All Levels Powerhouse Partners: A Blueprint for Building Organizational Culture for Breakaway Results The Partnership Charter: How To Start Out Right with Your New Business Partnership (Or Fix The One You're In) Cross-Functional Teams: Working with Allies; Enemies; and Other Strangers Power of 2: How to Make the Most of Your Partnerships at Work and in Life 9780749454845 Kogan Page 33794 42602 BusinessPro John Wiley & Sons BusinessPro Berrett-Koehler Publishers 22759 BusinessPro John Wiley & Sons 21639 BusinessPro Davies-Black Publishing 22761 11867 12288 9037 BusinessPro BusinessPro BusinessPro BusinessPro John Wiley & Sons Berrett-Koehler Publishers IGI Global Career Press 9780470128329 9781576753606 9781591407881 9781564147813 9780891062141 9780470122440 9781576756164 9780470407776
9451 10595
Berrett-Koehler Publishers Career Press
9781576752838 9781564147899
9268 17536
Davies-Black Publishing Basic Books
9780891061953 9780738208985
12258 33536
BusinessPro
Jossey-Bass
9780787960858
Strategic Partnerships: An Entrepreneur's Guide to Joint Ventures and Alliances The Responsibility Virus: How Control Freaks; Shrinking Violets (and the Rest Of Us) Can Harness the Power of True Partnership Partnering Intelligence: Creating Value for Your Business by Building Strong Alliances Trusted Partners: How Firms Build Mutual Trust and Win Together QuickTalks: Tim Sanders: How to Be a Great Meeting Partner QuickTalks: Ira Chaleff: How Followers Become Partners QuickTalks: Nicole Piasecki: Deep Listening is Critical to an Effective Partnership QuickTalks: Nicole Piasecki: Successful Global Partnerships QuickTalks: Nicole Piasecki: Resolving Conflicts with Customers and Partners GreenTalks: Jane Hutterly: Partnerships that can Enable A Sustainability Plan CEO Exchange QuickTalks: Arthur Ryan: Community Partnerships QuickTalks: Lynda Gratton: The Three Types of Networks We will All Need QuickTalks: Heather Townsend: Techniques in Networking QuickTalks: Lynda Gratton: Building Your Network: Create Depth and Breadth QuickTalks: Heather Townsend: Achieving Networking Goals QuickTalks: Michael Port: Build Relevancy in Networks and Direct Outreach QuickTalks: Jeanne Meister: Social Influence Networks in the Workforce QuickTalks: Bob Sutton: Real Creativity and Innovation Happens in Networks QuickTalks: Scott Eblin: Five Steps to Building Your Network QuickTalks: Tim Sanders: Dirty Dozen Rules of Talent Management: Rule #11 - Encourage Alliances and Networking Your Network is Your Net Worth Networking through Brain Exchange The Importance of Networking Leveraging Networks To Change The Competitive Landscape Utilizing International Networks To Broaden Enterprise Perspective How Social Networking Sites Incentivize Learning Aggregating Technology Demand Within Your Network Making The Most Of Networking Creating Networks To Enhance Diversity Formalized Partnerships Work Best
9241 7729
Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Tim Sanders Berrett-Koehler (video) SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Cornell University - Johnson Graduate School of Management CEO Exchange Lynda Gratton Heather Townsend Lynda Gratton Heather Townsend Michael Port Jeanne Meister Bob Sutton Scott Eblin
9780793188284 9780273663430
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9780891061328 9780684836515
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LDC LDC LDC LDC LDC
32404 21974 44167 43422 44169 43425 42003 42098 41918 39321
32935 46913 42883 42888 39256 39259 39200 39147 39011 38908 38649
LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Tim Sanders SkillSoft Ireland Limited WorldBlu WorldBlu Andrew Ray George Maltabarow Karen Kocher Bruce Winzar Ms Philippa Foster Back Bob Wigley SBE
Partnerships Enable Smaller Enterprises To Compete Innovating With External Partners Leveraging Partners To Get Things Done Collaborating With Partners To Scale Switching From Transactional To Partnership Selling The Real Potential Lies In A Balanced Partnership Look For Passion In Potential Business Partners Leveraging Partnerships To Grow Your Business Relationships, Not Partnerships Selecting The Right Business Partner Building and Leading Teams
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50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA
SBE 50Lessons Mr Donagh Herlihy Mr. Manoj Kohli George Fischer William Lamar Jr. Robert Johnson Springboard Phil Smith Brent Hoberman
Interpersonal Relations and Influence

The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like Power Questions: Build Relationships; Win New Business; and Influence Others Return on Impact: Leadership Strategies for the Age of Connected Relationships Productive Relationships: 57 Strategies for Building Stronger Business Connections Project Politics: A Systematic Approach to Managing Complex Relationships Relationship Economics: Transform Your Most Valuable Business Contacts Into Personal and Professional Success; Revised and Updated The Relationship Edge: The Key to Strategic Influence and Selling Success; Third Edition You Can't Lead With Your Feet On the Desk: Building Relationships; Breaking Down Barriers; and Delivering Profits Interpersonal Skills for Portfolio; Program; and Project Managers It's Okay to Manage Your Boss: The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work The Relationship Code: Engage and Empower People with Purpose and Passion Well Connected: An Unconventional Approach to Building Genuine; Effective Business Relationships People Styles At Work . . . And Beyond: Making Bad Relationships Good and Good Relationships Better; Second Edition The Working Relationships Pocketbook Working Relationships: Using Emotional Intelligence to Enhance Your Effectiveness with Others; Revised Edition Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict
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AMACOM John Wiley & Sons Association Management Press Hannacroix Creek Books
9780814416372 9781118119631 9780880343367 9781889262635 9780566088957
Gower Publishing Limited BusinessPro John Wiley & Sons 40858 40903 BusinessPro John Wiley & Sons BusinessPro John Wiley & Sons 37784 36498 BusinessPro Management Concepts BusinessPro Jossey-Bass 36096 36503 BusinessPro Career Press BusinessPro Jossey-Bass AMACOM 9780470577943 9781601631350 9780470605301 9781567262889 9780470879610 9780470915479 9781118057124
30544
BusinessPro
9780814413425
34012 24861
Management Pocketbooks Davies-Black Publishing
9781903776971 9780891061885
45035 46171
Jossey-Bass John Wiley & Sons
9781118202760 9781118273807
The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict Conflict 101: A Managers Guide to Resolving Problems So Everyone Can Get Back to Work The Five Percent: Finding Solutions to Seemingly Impossible Conflicts Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships Win at Work!: The Everybody Wins Approach to Confliction Resolution Return on Impact: Leadership Strategies for the Age of Connected Relationships Who's Got Your Back: The Breakthrough Program to Build Deep; Trusting Relationships That Create Success--and Won't Let You Fail Never Eat Alone: Secrets to Success; One Relationship at a Time Life Matters: Creating a Dynamic Balance of Work; Family; Time and Money Loyalty Rules!: How Today's Leaders Build Lasting Relationships The Trusted Advisor: How to Create Trust-Based Relationships with Your Clients Working Relationships: The Simple Truth About Getting Along with Friends and Foes at Work Divide or Conquer: How Great Teams Turn Conflict Into Strength Mastering Business Negotiation: A Working Guide To Making Deals And Resolving Conflict Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus When Goliaths Clash: Managing Executive Conflict To Build a More Dynamic Organization Capitalizing on Conflict: Strategies and Practices for Turning Conflict To Synergy in Organizations QuickTalks: Elizabeth Doty: Knowing When to Address Values Conflicts with Peers or Team Members QuickTalks: Sandy Crowe: Dealing with Conflict: Move the Conversation Forward QuickTalks: Nicole Piasecki: Resolving Conflicts with Customers and Partners Conflict Resolution: The Skill that Makes the Difference QuickTalks: David Nour: Strategic Relationships QuickTalks: David Nour: Building the Relationship Value Pyramid QuickTalks: David Nour: Making a Relationship Currency Deposit QuickTalks: Heather Townsend: The Five Levels of Relationships QuickTalks: Mark Sanborn: Relationship Building Begins with Interest Consultant QuickTalks: Marcy Beitle: Effective Consulting: It is About the Relationship
46722 38063
Auerbach Publications
9781439852989 9780814417119
AMACOM 41981 36858 BusinessPro PublicAffairs BusinessPro Kogan Page 34988 BusinessPro John Wiley & Sons 46520 32893 ExecSummaries Soundview Executive Summaries 9780880343367 Soundview Executive Book ExecSummaries 9780385521338 Summaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries 9780385512053 9780071422130 9781578512058 9780743204149 9780891061335 9781591842040 9780787980993 9780131454392 9780814407493 9780891061649 9780470599174 9780749459529 9781586489212
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Berrett-Koehler (video) Sandra Crowe SkillSoft Ireland Limited Edge Training Systems David Nour David Nour David Nour Heather Townsend Mark Sanborn SkillSoft Ireland Limited
QuickTalks: David Penglase: Great Sales Professionals Sustain the Relationship QuickTalks: Peter Olsen: Building Enduring Relationships Learning at the Speed of Trust: Relationship Trust Consultant QuickTalks: Julie Gebauer: The Relationship between the Organization and the Manager on Engagement QuickTalks: Noah Blumenthal: Who's a Jerk? Use Perspective to Drive Relationships QuickTalks: Andrew Manterfield: The Freedom of Great Relationships QuickTalks: Curt Coffman: Great Management is About the Relationship QuickTalks: Jeff Kaplan: Accelerated Relationship Development QuickTalks: Jeff Kaplan: Business Relationships are Personal Relationships QuickTalks: Chris Blake: Achieving a Successful Relationship with your Private Investor Leadership Is About Good Relationships Establishing Relationships Can Help Risk Management Initiatives Solutions To Deteriorating Co-Founder Relationships Moving From Transactional Deals To Relationships Building Trusted Relationships Building A Relationship With Your Customers Relationships, Not Partnerships Find Your Personal Communication Style Your Relationship With The Public Always Avoid Conflict If Possible Incentivizing Conflict Communicating Through Conflict Embracing Conflict Keeping Peace Between People Stick To The Facts & Stand Your Ground Managing Conflict The Emotionally Intelligent Leader Influence and Persuasion Listening Leading Effective Meetings Negotiating Communicating Bad News
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David Penglase SkillSoft Ireland Limited Stephen Covey
35029 35085 32938 31698 31360 31359
LDC LDC LDC LDC LDC LDC
SkillSoft Ireland Limited Noah Blumenthal Deloitte Consulting Curt Coffman Ferrazzi Greenlight Ferrazzi Greenlight
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LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA SLA SLA SLA
Chris Blake Deloitte Consulting Jessica Carroll SBE Nicholas Adamo Ray Pinney Michael Dell Phil Smith Laura Tyson Will Whitehorn Robert Johnson Mark Gerzon Roger Fisher Richard Pascale Sir Mark Weinberg Neville Isdell
Integrity and Honesty

Handbook on Decision Making: Vol 2: Risk Management in Decision Making The Dharma of Capitalism: A Guide to Mindful Decision Making in the Business of Life The Intuitive Compass: Why the Best Decisions Balance Reason and Instinct The Decision to Trust: How Leaders Create HighTrust Organizations Data Mining and Statistics for Decision Making 46418 44243 45156 45148 40918 BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro Springer Kogan Page Jossey-Bass Jossey-Bass John Wiley & Sons (UK) 9783642257544 9780749464226 9781118077542 9781118072646 9780470688298
Data-Driven Business Decisions The Power of Convergence: Linking Business Strategies and Technology Decisions to Create Sustainable Success Global Business Etiquette: A Guide to International Communication and Customs; Second Edition Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy; Third Edition E-mail Etiquette: A Fresh Look at Dealing Effectively with E-Mail; Developing Great Style; and Writing Clear; Concise Messages Business Etiquette For Dummies; 2nd Edition Do It Right!: The New Book of Business Etiquette Dont Take the Last Donut: New Rules of Business Etiquette Dont Take the Last Donut: New Rules of Business Etiquette Global Business Etiquette: A Guide to International Communication and Customs The Etiquette Edge: The Unspoken Rules for Business Success Predictably Irrational: The Hidden Forces That Shape Our Decisions Turnaround Leadership: Making Decisions; Rebuilding Trust and Delivering Results After a Crisis Featured Book Review: How We Decide Never Bet the Farm: How Entrepreneurs Take Risks; Make Decisions and How You Can; Too Tough Management: The Seven Ways to Make Tough Decisions Easier and Grow Business in Good Times and Bad Why Decisions Fail: Avoiding the Blunders and Traps That Lead to Debacles Reviving Work Ethic: A Leaders Guide to Ending Entitlement and Restoring Pride in the Emerging Workforce Featured Book Review: Go Put Your Strengths to Work How Successful People Become Even More Successful Winners Never Cheat: A Self-Made Billionaire Speaks Out On Honesty and Generosity QuickTalks: Mark Sanborn: Integrity Is a Character Issue QuickTalks: Gaston Caperton: Having Complete Creative Skills and Integrity QuickTalks: Gilbert Enoka: The Synergy in Leadership, Values, and Integrity QuickTalks: Peter Shergold: The Traits of Integrity QuickTalks: David Penglase: Our Actions Are Our Values in Conduct
44330 38072
John Wiley & Sons
9780470619605 9780814416952
AMACOM
45432 35091 33234
Praeger Career Press
9780313397172 9781601631206 9789812616739
25231 22637 16513 16513 20256 10400
Marshall Cavendish John Wiley & Sons CornerStone Leadership Institute Career Press
9780470147092 9780978813789 9781564149299 9781564149299
Career Press BusinessPro BusinessPro Praeger Publishers AMACOM 9780275988159 9780814472422
41307
ExecSummaries Soundview Executive Summaries 9780061353239 Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Mark Sanborn SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting David Penglase
37324 31857 15465
9780749457099 9780618620111 9780787983666
12083
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9780071452342
7746
ExecSummaries
9781576751503
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ExecSummaries ExecSummaries ExecSummaries ExecSummaries
9781608322428 9780743261678 UnAssigned 9780131863668
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LDC LDC LDC LDC LDC
QuickTalks: Julia Ross: Reputations Are Essential in Attracting the Next Generation QuickTalks: Joseph Maciariello: The Ethics of Interdependence QuickTalks: Joseph Maciariello: Leaders Must Show Integrity QuickTalks: Rick Warren: Integrity QuickTalks: Giam Swiegers: Great Leaders Possess High Personal Integrity QuickTalks: Dan Ariely: Ethics: The Context of Our Character CEO Close-Ups: Robert Lane: Running an Ethical Company QuickTalks: Raleigh Mayer: Reputation Management QuickTalks: Fred Reichheld: Corporate Ethics: The Golden Rule of Growth QuickTalks: Marshall Goldsmith: Leave it at the Stream QuickTalks: Marshall Goldsmith: Avoiding Destructive Comments QuickTalks: Marshall Goldsmith: Avoiding Favoritism CEO Exchange QuickTalks: Fred Hassan: Ethical Behavior Better Decision Making Through Debate Making QuickTalks: Doug Boothe: Alignment: Don't Avoid the Tough Decisions QuickTalks: Ruma Bose: Frameworks for Decision Making QuickTalks: Jo Owen: Implementation in Decision Making QuickTalks: Tom Davenport: The Future of Better Decision Making QuickTalks: Liz Strauss: What It Means to Decide QuickTalks: Simon Longstaff: Practice Your Decision Making QuickTalks: Zali Steggall: Instinctive Decision Making Decisions Happen Decision Making As a Skillful Collaboration The Timing Of Strategic Decisions Instinct, Debate & Data Make The Best Decisions When The Right Decision Is Hard To Make Listening To Your Consumers When Making Business Decisions Business Ethics Is About A Bunch Of Small Decisions The Importance of Integrity Boards Need Transparency & Integrity The Connection Between Personal & Moral Integrity Trust, Integrity & Honesty Are Paramount Dress For Success Professionalism Can Overcome Racism In Business
35289 34276 34277 34204 32131 28747 23593 22280 21582 18969 18965 18964 20169 47062 46902 45252 43464 43438 42582 35854 35881 32048 43095 38666 39181 38990 38882 38853 46030 39046 38903 38636 38577 38576
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Deloitte Consulting SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Dan Ariely CEO Exchange Raleigh Mayer Fred Reichheld Marshall Goldsmith Marshall Goldsmith Marshall Goldsmith CEO Exchange Liz Wiseman SkillSoft Ireland Limited Berrett-Koehler (video) Jo Owen Tom Davenport Liz Strauss Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited WorldBlu Robert Johnson Gavin Patterson David Gonski Mr Jamie Mitchell Heather Loisel SkillSoft Ireland Limited Peter Young 50Lessons SBE Earl Graves Earl Graves
Professionalism Never Lose Integrity Integrity & Trust Deliver Results Accountability Ethics, Integrity, and Trust Problem Solving and Decision Making Critical Thinking
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50 Lessons 50 Lessons 50 Lessons SLA SLA SLA SLA
Nicola Horlick Blythe McGarvie Gerald R Roche
Leading Change
Implementing Strategic Change: Managing Processes and Interfaces to Develop a Highly Productive Organization Making Sense of Change Management: A Complete Guide to the Models; Tools and Techniques of Organizational Change; 3rd Edition Managing Change The Change Book: Change the Way You Think About Change Change Basics Implementing Culture Change: Organization Development Change Your Questions; Change Your Life: 10 Powerful Tools for Life and Work The Change Cycle: How People Can Survive and Thrive in Organizational Change The Change Handbook; The Definitive Resource on Today's Best Methods for Engaging Whole Systems; Second Edition Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change Building Organizational Capacity for Change: The Strategic Leaders New Mandate Strategic Learning and Leading Change: How Global Organizations are Reinventing HR Responses to Change: Helping People Manage Transition The Eight Constants of Change: What Leaders Need to Know to Drive Change and Win Change Leadership: Developing a Change-Adept Organization Leading Change Toward Sustainability: A ChangeManagement Guide for Business; Government and Civil Society ; 2nd Edition Change or Die: How to Transform Your Organization from the Inside Out Immunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization Harvard Business Review on Leading Through Change Change; Choices; and Consequences: A Guide to Mega Thinking and Planning What Matters Now: How to Win in a World of Relentless Change; Ferocious Competition; and Unstoppable Innovation How to Change Hearts; Minds; and Actions
45977
BusinessPro
Kogan Page
9780749465544
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BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro
Kogan Page Kogan Page ASTD ASTD ASTD
9780749464356 9780749463892 9781562867485 9781562864521 9781562864286 9781576756003
Berrett-Koehler Publishers Berrett-Koehler Publishers
9781576754986 9781576753798
Berrett-Koehler Publishers 14067 40275 32354 28601 25651 37453 37880 BusinessPro Berrett-Koehler Publishers BusinessPro Business Expert Press BusinessPro BusinessPro BusinessPro BusinessPro Gower Publishing Limited BusinessPro Greenleaf Publishing 13625 31217 BusinessPro Greenwood Press BusinessPro Harvard Business Press Harvard Business Press 9781422117361 9780275984052 9781906093341 Butterworth-Heinemann Center for Creative Leadership CornerStone Leadership Institute 9780750682886 9781604910599 9780979800924 9780566089350 9781606491249 9781576754153
21111 20597
9781422102800 9780874259247
HRD Press Soundview Executive Book Summaries Soundview Executive Book Summaries
47587 43845
9781118120828 UnAssigned
Creating a Culture of Change Change the Culture; Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Exploiting Chaos: 150 Ways to Spark Innovation During Times of Change You Can't Order Change: Lessons From Jim McNerneys Turnaround at Boeing Featured Book Review: The Game-Changer Influencer: The Power To Change Anything Driving Change: The UPS Approach to Business Making Strategy Work: Leading Effective Execution and Change The Solutions Focus: The Simple Way to Positive Change The Change Monster: The Human Forces that Fuel or Foil Corporate Transformation and Change Leading at the Edge of Chaos: Prepare Your Organization to Handle Continuous Change Leading Change: How to Use Moral Values to Lead Change QuickTalks: John Kotter: The Role of Urgency in Change QuickTalks: Tom Geisel: Marcus Aurelius on Change QuickTalks: Peter Bregman: How to Change a Bad Habit QuickTalks: John Kotter: Drivers of Change QuickTalks: Jo Owen: The Importance of Change QuickTalks: John Schuster: The 6 Words that Bring Wisdom to Change QuickTalks: Liz Mellon: Leading a Team Through Change QuickTalks: Jo Owen: Leadership with Change QuickTalks: Maren Showkeir: Change Management: Deal with Cynics QuickTalks: Leslie Yerkes: Change: Looking at Yourself First QuickTalks: Mitchell Marks: Leading Organizational Change and Transition QuickTalks: Pat McLagan: Change in Waves QuickTalks: Pat McLagan: Managing Change QuickTalks: Pat McLagan: The Implementation of Change QuickTalks: Rob Kaplan: How A Senior Leader Can Facilitate Change to Get Alignment QuickTalks: Shawn Achor: Creating a Positive Culture Change
41263
ExecSummaries
UnAssigned
41971
ExecSummaries
9781591843610
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ExecSummaries Soundview Executive Summaries 9780061766084 ExecSummaries Soundview Executive Summaries 9781592405077 ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Big Think SkillSoft Ireland Limited Peter Bregman Big Think Jo Owen Berrett-Koehler (video) Liz Mellon Jo Owen Berrett-Koehler (video) Berrett-Koehler (video) Mitchell Marks Berrett-Koehler (video) Berrett-Koehler (video) Berrett-Koehler (video) SkillSoft Ireland Limited Shawn Achor 9781591842392 9780307381736 9780071484992 9781401302887 9780131467453 9781857882704 9780609808818
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LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC
QuickTalks: Mark Sanborn: Why Change Initiatives Misfire at the Start 42710 QuickTalks: David Allen: Making Change Stick 41453 QuickTalks: Michael Port: The Three Ingredients to Drive Change 42000 QuickTalks: Peter Olsen: Managing Growth and Change 36225 Creating Change from the Bottom Up by Relaxing Constraints 45885 The Mechanics of Championing Change 43582 Negotiating Change 44216 Overcoming Peoples' Fear of Change 43596 Making Quick Changes to Align With New Direction 43606 A World of Accelerating Change 43590 Great Managers Facilitate Local Change 43754 Involving Users To Accelerate Change 39078 Engage Key Stakeholders To Drive Industry Change 39129 Any Big Change Is A Big Business Opportunity 39222 Successful Change Initiatives Require Internal Buyin 39262 Crafting A Successful Change Initiative 39239 Effecting Change Through Learning 39207 Change The Culture By Changing The Environment 39139 Don't Change Your Culture - Embrace It 39113 Overcoming Fear Of Change 39079 Coping With Culture Change 38805 Provoking Organizational Change 38963 Creating A Culture Of Change 39002 The Case For Change 39035 Leading Change sla_02_a04_sla_enus
LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA
Mark Sanborn David Allen Michael Port SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited Robert Fort Brian Malloy Mr Jens Ultveit-Moe George Maltabarow Andrew Nigel Halford 50Lessons Rudy Vidal Jeb Dasteel Robert Fort Robin Linnecar Anders Dahlvig Mr. Ravi Kant Robert Milliner
Vision
Understanding Michael Porter: The Essential Guide to Competition and Strategy Design for Operational Excellence: A Breakthrough Strategy for Business Growth Building a Magnetic Culture: How to Attract and Retain Top Talent to Create an Engaged; Productive Workforce Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive Advantage The Conversation Company: Boost Your Business through Culture; People and Social Media Infinite Vision: How Aravind Became the World's Greatest Business Case for Compassion The Strategy Pathfinder: Core Concepts and Live Cases; Second Edition What You Need to Know about Strategy Future-Proofing Your Business: Real-Life Strategies to Prepare Your Business for Tomorrow; Today Growth or Bust! Proven Turnaround Strategies to Grow Your Business 45565 44097 BusinessPro BusinessPro Harvard Business Press McGraw-Hill 9781422160596 9780071768245
44090
BusinessPro
McGraw-Hill
9780071773997
44096
BusinessPro
McGraw-Hill
9780071788762
45990 42616 43312 44469 40666
Kogan Page Berrett-Koehler Publishers John Wiley & Sons (UK) Capstone Publishing
9780749464738 9781605099798 9780470689462 9780857081018 9780470638972
John Wiley & Sons 40251 BusinessPro Career Press 9781601631626
The Global You: Ten Strategies To Operate As An International Business Player Creating a Vision Enterprise Growth Strategy: Vision; Planning and Execution Seven Strategy Questions: A Simple Approach for Better Execution Strategic Analysis and Choice: A Structured Approach Strategic Thinking: A Nine Step Approach to Strategy and Leadership for Managers and Marketers; 3rd edition Strategy from the Outside In: Profiting from Customer Value Strategy in Practice: A Practitioner's Guide to Strategic Thinking The Winner's Brain: 8 Strategies Great Minds Use to Achieve Success Winning Strategies: Secrets to Clinching Multimillion-Dollar Deals Change the Culture; Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results Strategies for the Green Economy: Opportunities and Challenges in the New World of Business The Business Guide to Sustainability: Practical Strategies and Tools for Organizations The Upside of the Downturn: Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath Featured Book Review: The Game-Changer Making Innovation Work: How to Manage It; Measure It and Profit From It The Profit Zone: How Strategic Business Design Will Lead You to Tomorrows Profits Loyalty Myths: Hyped Strategies That Will Put You Out of Business: And Proven Tactics That Really Work The Leader of the Future 2: Visions; Strategies and Practices for the New Era The Well-Timed Strategy: Managing the Business Cycle for Competitive Advantage Making Strategy Work: Leading Effective Execution and Change The Ten Faces of Innovation: Strategies for Beating the Devils Advocate and Driving Creativity Throughout Your Organization Strategy Maps: Converting Intangible Assets into Tangible Outcomes Hoover's Vision: Original Thinking for Business Success Venture Catalyst: The Five Strategies for Explosive Corporate Growth Will and Vision: How Latecomers Grow to Dominate Markets
41512 35056 37493 40531 40262 36869
BusinessPro BusinessPro BusinessPro BusinessPro Harvard Business Press BusinessPro Business Expert Press BusinessPro Kogan Page Marshall Cavendish Center for Creative Leadership Gower Publishing Limited
9789814302609 9781604910759 9780566091988 9781422133323 9781606491751 9780749460778
40048 40973 41978 35196
BusinessPro McGraw-Hill BusinessPro John Wiley & Sons (UK) BusinessPro Da Capo Press BusinessPro John Wiley & Sons
9780071742290 9780470972397 9780738213606 9780470824665
41971 31197
Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries
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Soundview Executive Book 9780307381736 Summaries ExecSummaries Soundview Executive Summaries 9780131497863 ExecSummaries ExecSummaries Soundview Executive Summaries 9780812933048 ExecSummaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries 9780471743156
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9781591391340 9781587990595 9780738207766 9780071375498
Profit from the Core: Growth Strategy in an Era of Turbulence Blown to Bits: How the New Economics of Information Transforms Strategy Strategic Renaissance: New Thinking and Innovative Tools to Create Great Corporate Strategies The Innovation Premium: Achieving Peak Performance and Profitability QuickTalks: Les McKeown: Leaders as Visionaries QuickTalks: Peter Bregman: Look Inward for Your Vision and Goals QuickTalks: Robert Eccles: Long-Term Environmental Strategies QuickTalks: Ira Chaleff: How to Create a Culture of Candor QuickTalks: Don Vanthournout: Developing a Values Culture QuickTalks: Clayton Christensen: Aligning Learning with Business Strategy QuickTalks: Stephen Bungay: Combine Operational Knowledge with Strategic Vision QuickTalks: Tony Hsieh: Building a Company Culture QuickTalks: Pat McLagan: Executing Strategy QuickTalks: Rob Kaplan: Aligning Vision with Priorities QuickTalks: Liz Strauss: Recruiting Others to Your Vision QuickTalks: Mark Sanborn: Why Vision Statements Fail QuickTalks: Jeanne Meister: Building an Uber Connect Strategy to Drive Collaboration QuickTalks: Nicole Piasecki: Strategic Planning and Alignment QuickTalks: Ron Cohen: A Shared Vision is the Glue to Collaboration QuickTalks: Ron Cohen: Culture is Essential to Business Success QuickTalks: Ron Cohen: Developing Your Organizational Culture QuickTalks: Gaston Caperton: Communicating a Clear Vision for Change QuickTalks: Curt Coffman: The Science and Religion of Organizational Culture QuickTalks: Chester Elton: Make Sure New People Align with the Culture Affirm Your Vision Understanding Strategic Direction Strategic Direction and The Challenges to Management Simple Frameworks for Strategic Direction Creating A People Centric Culture The Timing Of Strategic Decisions Technology Drives New Business Strategy Give Customer Strategy A Simple Framework Look At Customer Needs To Set Strategy
7682 7620 7693
Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Les McKeown Peter Bregman Big Think Berrett-Koehler (video) SkillSoft Ireland Limited Stephen Covey Stephen Bungay Big Think Berrett-Koehler (video) SkillSoft Ireland Limited Liz Strauss Mark Sanborn Jeanne Meister SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Curt Coffman Prendismo SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting Deloitte Consulting Deloitte Consulting Robert Johnson 50Lessons Barb Stinnett Mark Greiner
9781578512300 9780875848778 9780814405512
7718
ExecSummaries
9780738203607
46676 46009 44874 44026 44827 44186 44177 43838 43089 43364 42575 42711 42092 41478 41486 41484 41483 41467 40437 40175 32055 43583 43603 43588 43595 38666 39068 39121 39196
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Align Corporate Learning With Strategy Setting Experiential Learning That Aligns With Strategy The Importance Of Balancing Strategy & Operations Understand Your Organization's Culture Align Strategy & Structure To Meet Your Customers' Requirements The Importance Of Understanding Culture IT Is Essential To Implementing Strategy Setting Strategy Around Customer Needs Don't Change Your Culture - Embrace It Aligning Your Team To A Common Vision Using Data Strategically For New Opportunities Strategic Thinking Setting and Managing Priorities
39186 39211 39268 39249 39255 39220 39174 39145 39113 39080 39082 sla_02_a11_sla_enus sla_02_a18_sla_enus
50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA
Ms Terry Kristiansen Ms Karie Willyerd Donald Vanthournout David Ostermeyer Andrew Ray Mr Wendell C King Mr Anton Langeler Dan Wittner Jeb Dasteel Robert Fort Robert Fort
Strategy Formulation
The New Strategic Brand Management: Advanced Insights and Strategic Thinking; Fifth Edition Strategic Thinking: A Nine Step Approach to Strategy and Leadership for Managers and Marketers; 3rd edition Strategy in Practice: A Practitioner's Guide to Strategic Thinking Strategic Leadership: How to Think and Plan Strategically and Provide Direction The Assessment Book: Applied Strategic Thinking and Performance Improvement Through SelfAssessments Different Thinking: Creative Strategies for Developing the Innovative Business Learning to Think Strategically Project Management for Design Professionals Developing a Business Case: Expert Solutions to Everyday Challenges Making Technology Investments Profitable: ROI Roadmap from Business Case to Value Realization; Second Edition Build a Business Case for E-Learning Making the Business Case: Proposals that Succeed for Projects That Work Implementing Strategic Change: Managing Processes and Interfaces to Develop a Highly Productive Organization Making Sense of Change Management: A Complete Guide to the Models; Tools and Techniques of Organizational Change; 3rd Edition Managing Change The Change Book: Change the Way You Think About Change Change Basics Implementing Culture Change: Organization Development Change Your Questions; Change Your Life: 10 Powerful Tools for Life and Work
45593 36869
Kogan Page
9780749465155 9780749460778
Kogan Page 40973 36867 30526 BusinessPro John Wiley & Sons (UK) BusinessPro Kogan Page BusinessPro HRD Press 21317 17759 16364 40541 41687 BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro John Wiley & Sons ASTD Gower Publishing Limited Kogan Page Butterworth-Heinemann Kaplan Professional Harvard Business Press 9780470194003 9780749448400 9780750678797 9781419528125 9781422129760 9781599961286 9780749462031 9780470972397
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9781562867287 9780566087455
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BusinessPro
Kogan Page
9780749465544
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Kogan Page Kogan Page ASTD ASTD ASTD
9780749464356 9780749463892 9781562867485 9781562864521 9781562864286 9781576756003
The Change Cycle: How People Can Survive and Thrive in Organizational Change The Change Handbook; The Definitive Resource on Today's Best Methods for Engaging Whole Systems; Second Edition Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change Building Organizational Capacity for Change: The Strategic Leaders New Mandate Strategic Learning and Leading Change: How Global Organizations are Reinventing HR Responses to Change: Helping People Manage Transition The Eight Constants of Change: What Leaders Need to Know to Drive Change and Win Change Leadership: Developing a Change-Adept Organization Return on Impact: Leadership Strategies for the Age of Connected Relationships Change the Culture; Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results Strategies for the Green Economy: Opportunities and Challenges in the New World of Business The Business Guide to Sustainability: Practical Strategies and Tools for Organizations The Power Presenter: Technique; Style; and Strategy from Americas Top Speaking Coach The Upside of the Downturn: Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath The Art of Woo: Using Strategic Persuasion to Sell Your Ideas The Profit Zone: How Strategic Business Design Will Lead You to Tomorrows Profits What Matters Now: How to Win in a World of Relentless Change; Ferocious Competition; and Unstoppable Innovation How to Change Hearts; Minds; and Actions Creating a Culture of Change Change the Culture; Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Exploiting Chaos: 150 Ways to Spark Innovation During Times of Change You Can't Order Change: Lessons From Jim McNerneys Turnaround at Boeing Featured Book Review: The Game-Changer
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9781576754986 9781576753798
Berrett-Koehler Publishers 14067 40275 32354 28601 25651 37453 BusinessPro Berrett-Koehler Publishers BusinessPro Business Expert Press BusinessPro BusinessPro BusinessPro BusinessPro Gower Publishing Limited 46520 ExecSummaries Soundview Executive Summaries 9780880343367 Butterworth-Heinemann Center for Creative Leadership CornerStone Leadership Institute 9780750682886 9781604910599 9780979800924 9780566089350 9781606491249 9781576754153
41971 31197
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31201 31620 33317
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47587 43845 41263
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41971
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Influencer: The Power To Change Anything QuickTalks: John Kotter: The Role of Urgency in Change QuickTalks: Tom Geisel: Marcus Aurelius on Change QuickTalks: Peter Bregman: How to Change a Bad Habit QuickTalks: John Kotter: Drivers of Change QuickTalks: Jo Owen: The Importance of Change QuickTalks: John Schuster: The 6 Words that Bring Wisdom to Change QuickTalks: Liz Mellon: Leading a Team Through Change QuickTalks: Jo Owen: Leadership with Change QuickTalks: Maren Showkeir: Change Management: Deal with Cynics QuickTalks: Leslie Yerkes: Change: Looking at Yourself First QuickTalks: Mitchell Marks: Leading Organizational Change and Transition QuickTalks: Pat McLagan: Change in Waves QuickTalks: Pat McLagan: Managing Change QuickTalks: David Smith: The Business Case for a Workforce of One QuickTalks: Dwayne Spradlin: The Case for Open Innovation QuickTalks: Andrew McAfee: The Case Method Consultant QuickTalks: Julie Gebauer: The Business Case for Employee Engagement QuickTalks: Fred Keller: The Business Case for LEED Certification QuickTalks: Fred Keller: The Business Case for Sustainability GreenTalks: Geoff Sharples: Google's Business Case for Sustainability QuickTalks: Stephen Bungay: Combine Operational Knowledge with Strategic Vision QuickTalks: Pat McLagan: Executing Strategy QuickTalks: Nicole Piasecki: Strategic Planning and Alignment Consultant QuickTalks: Harold Sirkin: Great Companies Connect Operations to Strategy QuickTalks: Martin Moore: The Elements of Strategy QuickTalks: Peter Shergold: Take Time to Think Strategy QuickTalks: Nick Kugenthiran: Securing a Common Vision and Strategy QuickTalks: Chakib Bouhdary: Strategy is all about Execution QuickTalks: Bob Seelert: Strategic Planning: Have a Point of View Understanding Strategic Direction Strategic Direction and The Challenges to Management
23722
ExecSummaries
Soundview Executive Book Summaries Big Think SkillSoft Ireland Limited Peter Bregman Big Think Jo Owen Berrett-Koehler (video) Liz Mellon Jo Owen Berrett-Koehler (video) Berrett-Koehler (video) Mitchell Marks Berrett-Koehler (video) Berrett-Koehler (video) SkillSoft Ireland Limited SkillSoft Ireland Limited Andrew McAfee SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Cornell University - Johnson Graduate School of Management Stephen Bungay Berrett-Koehler (video) SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting SkillSoft Ireland Limited Deloitte Consulting SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting
9780071484992
44885 45618 46015 44882 43463 44034 44830 43459 44038 44044 43403 43086 43082 44898 43743 40415 35030 34292 34289
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC
32383 44177 43089 41478 37919 36274 35874 36209 35274 33594 43583 43603
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons
Simple Frameworks for Strategic Direction The Timing Of Strategic Decisions The Importance Of Balancing Strategy & Operations Setting Strategy Around Customer Needs Strategy Should Continuously Evolve Re-Evaluate Your Strategy Regularly Aligning Strategy Across Multiple Business Units Crafting A Global Account Strategy The Business Case for a Democratic Workplace Sustainability Needs A Business Case The Business Case For Sustainability The Business Case For Gender Diversity Creating Change from the Bottom Up by Relaxing Constraints The Mechanics of Championing Change Negotiating Change Overcoming Peoples' Fear of Change Making Quick Changes to Align With New Direction A World of Accelerating Change Great Managers Facilitate Local Change Involving Users To Accelerate Change Engage Key Stakeholders To Drive Industry Change Any Big Change Is A Big Business Opportunity Leading Change Strategic Thinking Competitive Awareness and Strategy
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50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA SLA
Deloitte Consulting Robert Johnson Donald Vanthournout Dan Wittner Stuart Grief Matt Ferguson Stuart Grief Paula Barbary Shannon WorldBlu 50Lessons Ray Anderson Gill Rider SkillSoft Ireland Limited Deloitte Consulting SkillSoft Ireland Limited Deloitte Consulting Deloitte Consulting Deloitte Consulting SkillSoft Ireland Limited Robert Fort Brian Malloy Mr Jens Ultveit-Moe
Agility
Adaptability: The Art of Winning in an Age of Uncertainty From Belief to Knowledge: Achieving and Sustaining an Adaptive Culture in Organizations The Leader's Dilemma: How to Build an Empowered and Adaptive Organization without Losing Control Complex Adaptive Leadership: Embracing Paradox and Uncertainty The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness; Efficiency; and Adaptability The Resilient Organization: How Adaptive Cultures Thrive Even When Strategy Fails Toyota Kata: Managing People for Improvement; Adaptiveness and Superior Results Immunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World Flexible Product Development: Building Agility for Changing Markets 45976 36935 BusinessPro BusinessPro Kogan Page Auerbach Publications 9780749465247 9781439837344
43307 37455 32486
John Wiley & Sons (UK) Gower Publishing Limited
9781119970002 9780566089329 9780814414781
AMACOM 35939 33500 BusinessPro McGraw-Hill BusinessPro McGraw-Hill 9780071635233 9780071663663
31217 31214
Harvard Business Press Harvard Business Press
9781422117361 9781422105764
22779
BusinessPro
Jossey-Bass
9780787995843
Guide to Organisation Design: Creating HighPerforming and Adaptable Enterprises Adaptability: Responding Effectively to Change Flexibility Workbook Churchill's Adaptive Enterprise: Lessons for Business Today Maximizing Your Adaptability Creating a Culture of Change Featured Book Review: The Game-Changer Corporate Agility: A Revolutionary New Model for Competing in a Flat World The Change Function: Why Some Technologies Take Off and Others Crash and Burn The Solutions Focus: The Simple Way to Positive Change The Change Monster: The Human Forces that Fuel or Foil Corporate Transformation and Change Leading at the Edge of Chaos: Prepare Your Organization to Handle Continuous Change Leading Change: How to Use Moral Values to Lead Change The Magic of the Assumpt! Thinking Differently to More Effectively Adapt to Change QuickTalks: Rob Kaplan: Leadership Lesson: You Must Ask the Right Questions to Adapt QuickTalks: Jeanne Meister: The 2020 Workforce Wants Flexibilty, Mobility, and a Social Conscience QuickTalks: Jeanne Meister: Work-Life Flexibility QuickTalks: Patrick Hudson: Recognize the Situation and Adapt QuickTalks: Antonio Carrillo: Adaptation: Problems Always Originate from a Change QuickTalks: Terri Kelly: Adapting to Changing Market Conditions QuickTalks: Ian Alcock: Adapting to Survive in a New Environment QuickTalks: Michael Raynor: Limits of Adaptability QuickTalks: Michael Raynor: Strategic Flexibility CEO Exchange QuickTalks: Terry Semel: Adapting to the Existing Culture Tomorrow's Leaders Will Need Conceptual Flexibility Overcoming Peoples' Fear of Change Adapt Your Pricing Model To Customer Challenges Overcoming Fear Of Change Adapt To Your Customer's Buying Process You Must Adapt To Change Overcoming Change Resistors The Case For Creating Flexibility Programs
22048 13529 14202 20712 13661 41263 26138 23555 16126 7732 7704
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Profile Books Center for Creative Leadership Tony Alessandra Multi-Media Publications Inc. Tony Alessandra Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Soundview Executive Book Summaries Andy Cohen SkillSoft Ireland Limited
9781861978028 9781882197927 9781933631370 9781895186192 9781933631110 UnAssigned 9780307381736 9780814409114 9781591841326 9781857882704 9780609808818
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9780471295570 9781555426088
45922 43374
LDC LDC
42096 42097 35867 31458 32602 32380 25745 25743 22889 46577 43596 39146 39079 38832 38619 38571 38479
LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons
Jeanne Meister Jeanne Meister Deloitte Consulting SkillSoft Ireland Limited SkillSoft Ireland Limited Deloitte Consulting Michael Raynor Michael Raynor CEO Exchange SkillSoft Ireland Limited Deloitte Consulting Dan Wittner Robert Fort Colleen Honan William Harrison Ed Lawler Karen Kerrigan
Adapt Your Leadership Style For Each Individual Perseverance and Flexibility Leading Change
38443 sla_02_a26_sla_enus sla_02_a04_sla_enus
50 Lessons SLA SLA
David Brandon
Innovation
The Innovative Team: Unleashing Creative Potential for Breakthrough Results Innovators' Marketplace: Using Games to Activate and Train Innovators Growth Champions: The Battle for Sustained Innovation Leadership The Business Model Innovation Factory: How to Stay Relevant When The World is Changing The Little Black Book of Innovation: How It Works; How to Do It The Social Innovation Imperative: Create Winning Products and Services that Solve Societys Most Pressing Challenges What Matters Now: How to Win in a World of Relentless Change; Ferocious Competition; and Unstoppable Innovation Teaming: How Organizations Learn; Innovate; and Compete in the Knowledge Economy Quick Brainstorming Activities for Busy Managers: 50 Exercises to Spark Your Teams Creativity and Get Results Fast The Power Of foursquare: 7 Innovative Ways to Get Customers to Check In Wherever They Are Disruptive Technologies; Innovation and Global Redesign: Emerging Implications Cloud Surfing: A New Way to Think About Risk; Innovation; Scale and Success Creativity and Innovation Innovation is Everybody's Business: How to Make Yourself Indispensable in Today's Hypercompetitive World Innovative Corporate Performance Management: Five Key Principles to Accelerate Results Innovative Intelligence: The Art and Practice of Leading Sustainable Innovation in Your Organization Lean Innovation: A Fast Path from Knowledge to Value Look at More: A Proven Approach to Innovation; Growth; and Change Social Innovation; Inc: 5 Strategies for Driving Business Growth through Social Change The Innovation Playbook: A Revolution in Business Excellence Boundary Spanning Leadership: Six Practices for Solving Problems; Driving Innovation and Transforming Organizations Serial Innovators: Firms That Change the World The Accidental Creative: How to Be Brilliant at a Moments Notice 45154 45850 46121 46246 45567 BusinessPro BusinessPro BusinessPro BusinessPro BusinessPro Jossey-Bass Springer John Wiley & Sons (UK) John Wiley & Sons Harvard Business Press 9781118115718 9783642254796 9781119954132 9781118149560 9781422171721
44127
BusinessPro
McGraw-Hill
9780071754996
45173 46239
Jossey-Bass Jossey-Bass
9781118120828 9780787970932
45320 44124 46624 44865 13783 40699
AMACOM McGraw-Hill IGI Global Bibliomotion Tony Alessandra
9780814417928 9780071773171 9781466601345 9781937134099 UnAssigned 9780470891742
John Wiley & Sons 40700 40701 BusinessPro John Wiley & Sons BusinessPro John Wiley & Sons 37951 41669 41016 40848 BusinessPro Springer BusinessPro Jossey-Bass BusinessPro Jossey-Bass BusinessPro John Wiley & Sons 9780470637968 9780470614501 9780470949771 9783642158940 9780470677674 9780470627730
45438 47326 45513
ExecSummaries Soundview Executive Summaries 9780071638876 Soundview Executive Book Summaries ExecSummaries 9781118149928 ExecSummaries Soundview Executive Summaries 9781591844013
What Matters Now: How to Win in a World of Relentless Change; Ferocious Competition; and Unstoppable Innovation The Collaborative Innovation Revolution Featured Book Review: The Progress Principle: Using Small Wins to Ignite Joy; Engagement and Creativity at Work Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation The 2020 Workplace: How Innovative Companies Attract; Develop and Keep Tomorrows Employees Today Exploiting Chaos: 150 Ways to Spark Innovation During Times of Change Innovation X: Why a Companys Toughest Problems Are Its Greatest Advantage How Disruptive Innovation Can Transform Your Organization? Extreme Toyota: Radical Contradictions That Drive Success at the World's Best Manufacturer Making Innovation Work: How to Manage It; Measure It and Profit From It The New Age of Innovation: Driving Co-Created ValueThrough Global Networks Green to Gold: How Smart Companies Use Environmental Strategy to Innovate; Create Value; and Build Competitive Advantage Outside Innovation: How Your Customers Will CoDesign Your Companys Future Dealing With Darwin: How Great Companies Innovate at Every Phase of Their Evolution Renovate Before You Innovate: Why Doing the New Thing Might Not Be the Right Thing The Ten Faces of Innovation: Strategies for Beating the Devils Advocate and Driving Creativity Throughout Your Organization QuickTalks: Josh Linkner: Two Myths about Creativity QuickTalks: Bill McComb: Innovation: Paint a Picture of the End Game QuickTalks: Bill McComb: Enabling Creativity in an Organization QuickTalks: Josh Linkner: Forces Mandating Creativity QuickTalks: Josh Linkner: Five Steps to Creativity #5: Launch QuickTalks: Josh Linkner: Five Steps to Creativity #1: Ask QuickTalks: Josh Linkner: Five Steps to Creativity #2: Prepare QuickTalks: Josh Linkner: Five Steps to Creativity #3: Discover QuickTalks: Josh Linkner: Five Steps to Creativity #4: Ignite
47587 43338
Soundview Executive Book Summaries Soundview Executive Book Summaries
9781118120828 UnAssigned
43923 42749
ExecSummaries Soundview Executive Summaries 9781422198575 Soundview Executive Book Summaries ExecSummaries 9780470922224
37322
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37088 35121 35654 32356 28276 26535 27045 17546
20236 14482 9734 15895
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45875 46692 46694 45874 45872 45868 45869 45870 45871
LDC LDC LDC LDC LDC LDC LDC LDC LDC
Josh Linkner SkillSoft Ireland Limited SkillSoft Ireland Limited Josh Linkner Josh Linkner Josh Linkner Josh Linkner Josh Linkner Josh Linkner
QuickTalks: Josh Linkner: Creativity is Learned QuickTalks: Josh Linkner: Facilitate Creativity Using Role Storming QuickTalks: David Steel: Empowering Designers as Innovators QuickTalks: Clayton Christensen: Developing Disruptive Innovations QuickTalks: Dwayne Spradlin: Open Innovation Success: The Prize4Life Story QuickTalks: Dwayne Spradlin: Organizational Transformation through Open Innovation QuickTalks: Dwayne Spradlin: Open Innovation: The Power of Diversity QuickTalks: Dwayne Spradlin: The Case for Open Innovation QuickTalks: Dwayne Spradlin: The Challenge with Open Innovation: Culture Change QuickTalks: Clayton Christensen: Budget Constraints Can Foster Creativity QuickTalks: Liz Strauss: Innovation: Three Questions Innovation Is Always A Risk Creating an Innovative Environment An Environment to Innovate and Fail Curiosity Fuels Creativity and Transformation How to Encourage Creativity The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work Balancing Creative & Financial Innovate By Anticipating Customer Needs Developing An Innovative Training Program
45866 45867 44891 44867 43748 43746 43744 43743 43745 44187 42579 43604 43589 43607 43444 42874 42924 38122 38696 39282
LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC LDC 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons 50 Lessons SLA SLA
Josh Linkner Josh Linkner Big Think Big Think SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited SkillSoft Ireland Limited Stephen Covey Liz Strauss Deloitte Consulting Deloitte Consulting Deloitte Consulting 50Lessons Paul Saffo SkillSoft Ireland Limited Martin Sorrell Ivan Seidenberg Kim Armstrong James Garrity 50Lessons Bruce Winzar Aime Achard Mr Donagh Herlihy George A Wolfe Mr Wendell C King Edward Ted Hoff George Maltabarow Robert Fort Robert Malcolm
Implementing Innovation In A Risk-Averse Culture 38725 Innovating With External Partners 39063 User Buy-In Is Key To Successful Innovation 39152 Use IT For Innovation 39092 How IT Can Trigger A Business Innovation 39154 Innovation Starts With Core Competencies 39193 Adopting Innovative Learning Tools 39216 Scaling Collaboration & Innovation Through Social Networking 39274 You Need Dedicated Groups To Drive Innovation 39264 Look Outside For Innovation 39087 Hunting For Innovation 38691 Creative Thinking sla_02_a35_sla_enus Leading Innovation sla_02_a10_sla_enus
SkillSoft Top 100 Courses by Category - Business Skills

Data from January 1, 2012 to December 31, 2012 1 comm_21_a01_bs_enus Interpersonal Communication: Communicating with Confidence 2 proj_05_a01_bs_enus Managing Projects within Organizations 3 comm_19_a02_bs_enus Business Writing: How to Write Clearly and Concisely 4 pd_11_a02_bs_enus Time Management: Planning and Prioritizing Your Time 5 team_02_a01_bs_enus Being an Effective Team Member 6 proj_05_a02_bs_enus Project Management Overview 7 cust_09_a01_bs_enus Customer Service Fundamentals: Building Rapport in Customer Relationships 8 pd_07_a01_bs_enus Diversity on the Job: The Importance of Diversity and the Changing Workplace 9 cust_09_a05_bs_enus Customer Service Confrontation and Conflict 10 team_02_a04_bs_enus Effective Team Communication 11 team_02_a03_bs_enus Elements of a Cohesive Team 12 comm_21_a04_bs_enus Interpersonal Communication: Communicating Assertively 13 comm_17_a01_bs_enus Using E-mail and Instant Messaging Effectively 14 comm_20_a06_bs_enus Business Grammar: Common Usage Errors 15 pd_11_a01_bs_enus Time Management: Analyzing Your Use of Time 16 comm_20_a01_bs_enus Business Grammar: Parts of Speech 17 cust_09_a03_bs_enus Customer Service over the Phone 18 pd_09_a01_bs_enus Generating Creative and Innovative Ideas: Enhancing Your Creativity 19 comm_18_a01_bs_enus Essential Skills for Professional Telephone Calls 20 comm_20_a03_bs_enus Business Grammar: The Mechanics of Writing 21 comm_20_a05_bs_enus Business Grammar: Sentence Construction 22 lead_05_a01_bs_enus Leadership Essentials: Motivating Employees 23 comm_21_a03_bs_enus Interpersonal Communication: Listening Essentials 24 comm_20_a04_bs_enus Business Grammar: Punctuation 25 comm_20_a02_bs_enus Business Grammar: Working with Words 26 proj_05_a03_bs_enus Project Management Process Groups 27 proj_01_a01_bs_enus Project Management Fundamentals 28 comm_19_a01_bs_enus Business Writing: Know Your Readers and Your Purpose 29 comm_21_a05_bs_enus Interpersonal Communication: Being Approachable 30 comm_21_a02_bs_enus Interpersonal Communication: Targeting Your Message 31 pd_12_a01_bs_enus Problem Solving: The Fundamentals 32 comm_29_a03_bs_enus Receiving Feedback and Criticism 33 pd_11_a03_bs_enus Time Management: Avoiding Time Stealers 34 fin_02_a01_bs_enus Principles of Accounting and Finance for Non-financial Professionals n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n
35 proj_06_a01_bs_enus
36 37 38 39 40 41 42 pd_12_a04_bs_enus ib_itlv_a01_it_enus ib_buap_a01_it_enus comm_19_a03_bs_enus proj_07_a01_bs_enus lead_05_a03_bs_enus cust_09_a04_bs_enus cust_07_a02_bs_enus comm_27_a01_bs_enus proj_07_a02_bs_enus ad_01_a01_bs_enus cust_07_a03_bs_enus comm_27_a02_bs_enus comm_28_a01_bs_enus proj_09_a01_bs_enus fin_02_a01_bs_enus comm_28_a02_bs_enus proj_06_a02_bs_enus comm_33_a01_bs_enus pd_07_a02_bs_enus pd_10_a01_bs_enus comm_17_a03_bs_enus proj_08_a01_bs_enus comm_25_a02_bs_enus comm_32_a01_bs_enus proj_09_a02_bs_enus comm_22_a01_bs_enus proj_08_a03_bs_enus proj_07_a03_bs_enus proj_06_a03_bs_enus pd_12_a02_bs_enus comm_33_a02_bs_enus pd_15_a01_bs_enus pd_05_a03_bs_enus oper_10_a01_bs_enus comm_25_a01_bs_enus
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Integrated Initiation and Planning Decision Making: The Fundamentals ITIL 2011 Edition Foundation: ITIL and the Service Lifecycle Introduction to Business Analysis and Essential Competencies Business Writing: Editing and Proofreading Project Requirements and Defining Scope Leadership Essentials: Building Your Influence as a Leader Internal Customer Service Communication Skills Getting Results without Authority: Building Relationships and Credibility Create Work Breakdown Structure Administrative Professionals: Representing Your Boss Conflict, Stress, and Time Management Getting Results without Authority: Persuasive Communication Listening Essentials: The Basics of Listening Estimating and Budgeting Project Costs Principles of Accounting and Finance for Non-financial Professionals Listening Essentials: Improving Your Listening Skills Integrated Project Execution, Monitoring, and Control Basic Presentation Skills: Planning a Presentation Diversity on the Job: Diversity and You Managing Your Career: Creating a Plan Managing Your E-mail Defining and Sequencing Project Activities Improving Your Emotional Intelligence Skills: Self-awareness and Self-management Preparing for Effective Business Meetings Controlling Costs Workplace Conflict: Recognizing and Responding to Conflict Developing and Controlling the Project Schedule Monitoring and Controlling Project Scope Integrated Project Change Control and Close Problem Solving: Determining and Building Your Strengths Basic Presentation Skills: Creating a Presentation Building Trust Goals and Setting Goals Introduction to Six Sigma What is Emotional Intelligence?
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Estimating Activity Resources and Durations Creating a Positive Attitude Stakeholders and the Communication Management Plan Workplace Conflict: Strategies for Resolving Conflicts Project Quality Planning ITIL 2011 Edition Foundation: ITIL and the Service Lifecycle Basic Presentation Skills: Delivering a Presentation Six Sigma and Lean in the Organization ITIL 2011 Edition Overview: Introduction to the ITIL Framework Giving Feedback Risk Management Planning Problem Solving: Digging Deeper Quality Assurance and Quality Control Leadership Essentials: Leading with Emotional Intelligence Addressing and Redistributing E-mail Managing from Within: Self-empowerment Communicating Across Cultures Leading Teams: Managing Virtual Teams Identifying Project Risks Working for Your Inner Boss: Personal Accountability Basic Accounting Principles and Framework Leadership Essentials: Communicating Vision Optimizing Your Work/Life Balance: Taking Control of Your Stress Customer-focused Interaction Leading Teams: Dealing with Conflict Generating Creative and Innovative Ideas: Maximizing Team Creativity Using Strategic Thinking Skills First Time Manager: Understanding a Manager's Role Business Coaching: Getting Ready to Coach
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A+ Essentials 2009: Installing Windows Operating Systems (Windows 7 update) Using the Linux Shell Cisco ICND1 1.1: Network Connections and Communications The Active Directory Infrastructure in Windows Server 2008 JavaScript Language Basics General Coding Best Practices Introduction to PL/SQL UNIX System Architecture A+ Essentials 2009: Using and Managing Windows (Windows 7 update) Introduction to Oracle and SQL in Oracle Database 10g Web Development Fundamentals Software Test Management Getting Started with Java Static Techniques and Test Design in Software Testing Perl Language Fundamentals Java Programming with Java SE 6.0: Operators and Flow Control in Java Overview of Project Management (PRINCE2: 2009-aligned) White-Box Software Testing Techniques UNIX Shell Scripting Tools Cisco ICND1 1.1: Switching in LANs SQL Functions in Oracle Database 10g Java Programming with Java SE 6.0: Generics and Annotations CompTIA Network+ 2009: Network Components Configuration Management, Risks, and Incidents in Software Testing CompTIA Security + 2008: Authentication Methods CompTIA Security + 2008: Cryptography Tool Support in Software Testing XML Language Basics An Introduction to Database Systems JavaScript: Language Basics Java Programming with Java SE 6.0: Creating Classes in Java
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Java Programming with Java SE 6.0: Working with Classes in Java Java Programming with Java SE 6.0: Exception Handling and Assertions A+ Essentials 2009: Security and Network Fundamentals (IPv6 update) CompTIA Security + 2008: Wi-Fi and Remote Access Windows Server 2003: Basic Concepts CompTIA Network+ 2009: Network Devices CompTIA Network+ 2009: Wide Area Networks Getting Started with Programming Working with UNIX Files and Directories Cisco ICND1 1.1: Routing and Cisco Routers CompTIA Security + 2008: Messaging, User, and Role Security A+ Practical Application 2009: Maintaining Networks Java Programming with Java SE 6.0: Reference Types and Threading SQL Server 2008 Installation CompTIA Network+ 2009: Network Protocols A+ Practical Application 2009: Maintaining Operating Systems (Windows 7 update) Ajax Basics SAP Overview Cisco ICND1 1.1: LAN Addressing Cisco ICND1 1.1: Optimizing and Troubleshooting Switch Security Java Programming with J2SE 5: Getting Started with Java C++ Programming: Structured Programming Installing Windows XP Professional Agile Programming and Testing Object-Oriented Analysis and Design with UML: Fundamentals Introducing Windows Server 2008 A+ Practical Application 2009: Security J2EE Architecture Creating and Implementing Database Objects in SQL Server 2008 Networking Fundamentals Basic Testing Methodologies Running Queries and Manipulating Data in SQL Server 2008 Advanced Testing Methodologies Information security and the Internet Java Programming with Java SE 6.0: Java I/O Cisco ICND1 1.1: Implementing Wireless LANs Java 2 Language Basics Web Services and Service-oriented Architecture
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Personal Computer Components Ethical Hacking and the Need for Penetration Testing An Overview of Database Design Introduction to Telecommunications CompTIA Security + 2008: Public Key Infrastructure and Access Security Java Programming with Java SE 6.0: Java Utilities Beginning C# Cisco ICND1 1.1: The Packet Delivery Process, Router Security, and Remote Access CompTIA Security + 2008: Ports, Protocols, and Network Security ABAP Fundamentals Writing Unix Shell Programs CompTIA Network+ 2009: Network Addressing Introducing Microsoft .NET Oracle Database 11g: Conversion Functions, Group Functions, and Joins CompTIA Security + 2008: Auditing, Security Policies, and Disaster Recovery Creating and Managing Tables and Constraints in Oracle Database 10g CISSP Domain: Information Security and Risk Management The Fundamentals of Networking
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Data from January 1, 2011 to December 31, 2011 1 mo_bgex_a01_dt_enus Getting Started with Excel 2007 2 113187_ENG Basic Features of Excel 2003 3 mo_bgex_a04_dt_enus Excel 2007 Formulas and Functions 4 mo_bgwd_a01_dt_enus Getting Started with Word 2007 5 mo_bgex_a02_dt_enus Manipulating and Formatting Data and Worksheets 6 mo_bexl_a01_dt_enus Getting Started with Excel 2010 7 mo_expu_a01_dt_enus Analyzing Data in Excel 2007 8 mo_bgpp_a01_dt_enus Getting Started with PowerPoint 2007 9 113221_ENG Excel 2003 Formulas and Functions 10 mo_bgol_a01_dt_enus Getting Started with Outlook 2007 11 mo_adex_a02_dt_enus Advanced Data Management in Excel 2007 12 mo_adex_a01_dt_enus Advanced Formatting in Excel 2007 13 mo_adex_a03_dt_enus Advanced Customization in Excel 2007 14 250450_ENG SharePoint 2007 Essentials 15 mo_otnf_a01_dt_enus Office 2010 New Core Features 16 216913_ENG Introduction to information security 17 mo_bgex_a06_dt_enus Excel 2007 Charts, Pictures, Themes, and Styles 18 mo_bwrd_a01_dt_enus Getting Started with Word 2010 n n n n n n n n n n n n n n n n n n
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Getting Started with Access 2007 Microsoft Office Excel, PowerPoint, and Outlook 2007 Getting Started with Windows 7 Creating and Designing a Project with Project 2007 Adding Graphics to Presentations in PowerPoint 2007 New Features for End Users in Microsoft Office 2007 Microsoft Windows 7: First Look for End Users Word 2010, Excel 2010, and the New Office 2010 Interface Advanced Customization in Excel 2003 Getting Started with SharePoint 2010 Advanced Data Analysis in Excel 2003 QuickBooks Pro 2009: Getting Started Applying Basic Data Formatting in Excel 2010 Getting Started with Outlook 2010 Working with Text and Paragraphs in Word 2007 Advanced Formatting in Word 2007 Reviewing and Printing in Excel 2007 Getting Started with Word 2003 Basic Access 2007 Tables Formatting Data in Excel 2003 Creating Basic Presentations using PowerPoint 2003 Structuring, Editing, Saving, and Opening Documents in Word 2007 Working with Documents in Word 2007 Formatting and Managing E-mail in Outlook 2007 Using Basic Formulas in Excel 2010 Advanced Data Management in Excel 2003 Creating Custom Slide Shows in PowerPoint 2007 Getting Started with Lotus Notes 8 and Using Mail Advanced formatting in Excel 2003 Using the Calendar in Outlook 2007 Basic Features of Excel 2002 Printing, Help, and Automated Formatting in Word 2007 Microsoft Office 2000 - Beginning Excel Moving and Getting Around in Excel 2010 Operational information security Getting Started with Access 2003 Basic Access 2007 Forms Advanced Data Management in Excel 2002
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Adding Multimedia and Animations to Presentations in PowerPoint 2007 Using Tables, Charts, and Graphics in Word 2007 Automating Excel Tasks using Macros Creating Visio 2007 Diagrams Formatting and Working with Text in Word 2010 Excel 2003 Chart and Multimedia Features Getting Started with PowerPoint 2010 Advanced Data Management in Access 2007 Queries and Reports in Access 2007 Introduction to Project Management using Project 2010 Customizing Windows 7 Using Basic Functions with Excel 2010 Advanced Document Features in Word 2007 Advanced Document Navigation and Document Reviews in Word 2007 Getting Started with Access 2010 Moving Data and Modifying Worksheets in Excel 2010 Advanced Data Manipulation Features in Word 2007 Exchanging Data with Excel 2007 PivotTables and PivotCharts in Excel 2010 Distributing Presentations in PowerPoint 2007 Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007 Using Conditional Formatting, Tables, and Sparklines in Excel 2010 Inserting Basic Charts in Excel 2010 Importing and Exporting Data and Data Presentation in Access 2007 SharePoint 2010 New Features for End Users Adding Visuals, Themes, and Styles to Excel Workbooks Photoshop CS4: Getting Started Saving, Sending, and Printing Excel 2010 Workbooks Sending and Receiving Messages in Outlook 2003 Moving Around in Word 2010 Tracking and Reporting Progress with Project 2007 Organizing and Arranging Text in Word 2010 Customizing Visual Elements in Excel 2010 Specifying and Assigning Resources in Project 2007 Microsoft Office 2000 - Intermediate Excel Lotus Notes 8: New Features for End Users Setting up and Securing Windows 7 Printing and Collaborating in Excel 2003
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Project Data Management and Performance with MS Project 2007 Internet Explorer 8: Basic Features Protecting and Sharing Excel 2007 Workbooks Managing SharePoint 2010 Sites, Lists, and Libraries Working with SharePoint, Calendars, and Forms in Outlook 2007 Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007
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Summary of Learning Assets:

Business Exploration Series (BES)

LDC: Quick Talks

Leadership Advantage (SLA)

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SkillSoft Course SkillSoft Course SkillSoft Course SkillSoft Course

Business Business Business Business

1.00 1.00 1.00 1.00 Y N

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Aligned SkillSoft Assets Reframing Negative Situations Managing Goals

Course ID _pc_bi_hrbi008 _pc_ch_lach027

Type SkillSoft Business Impact Series SkillSoft Challenge Series

Collection Business Business

Video 0.10 0.20

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ppt & doc

ppt ppt ppt

BLR BLR Format