Maryanne Barretti, RN, BSN, CGRN

Maryanneb16@hotmail.com www.linkedin.com/in/maryannebarretti 917.715.8096 (mobile) 212.772.2061 (home) New York, NY 10065 _________________________________________________________________________________

LEADERSHIP A proven and recognized administrative and clinical leader who emphasizes customer service, value creation and delivery, and who makes an organizational difference Guided opening of the largest single specialty center in New York State Specifically chosen to develop and launch state-of-the-art endoscopy unit in an acclaimed New York City teaching institution Launched and managed programs to enhance physician and patient satisfaction Awarded for Excellence in Nursing Leadership Author, lecturer and presenter in the field of Endoscopy PROFESSIONAL EXPERIENCE Dr. Stephen Fochios New York, NY 2/2013-Present GI Practice Nurse Navigator Streamline GI practice and enhance patient satisfaction by providing individualized assistance to colonoscopy patients Increase overall compliance with medical appointments and routine screenings through appointment scheduling and reminder calls Communicate with patients pre procedure to verify appointment date and arrival time, provide directions to the facility, link to resources and services, review medical history and instructions specific to the planned procedure Telephone follow-up to identify problems, reinforce discharge instructions, discuss results, answer pertinent questions, advise of follow-up recommendations Outreach to non-compliant patients MANHATTAN ENDOSCOPY CENTER New York, NY 10/2011 to 2/2013 Nurse Manager Responsible for all aspects of program development with emphasis on staff development, customer service and risk management Guided opening of largest single specialty center in New York State performing 12,000 procedures annually Recruited, oriented, trained and supervised 40 staff members Successfully managed Joint Commission and Department of Health surveys Developed service standards, achieving 98% customer satisfaction with care Implemented Provation (electronic medical record) Developed charity care program Set up scope decontamination facilities

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MOUNT SINAI HOSPITAL New York, NY 9/2005 to 10/2011 Clinical Nurse Manager, Endoscopy Personally selected by world-renowned Endoscopist Dr. Jerome D. Waye to guide development and launch new, state-of-the art Endoscopy/Bronchoscopy suite, integrated into this internationally acclaimed teaching facility Achieved 10% case volume increase over three year period by introducing programs to enhance physician and patient satisfaction Achieved unit patient satisfaction scores above national average Captured lost revenue by streamlining and improving accuracy of billing charge master Achieved highest nursing satisfaction scores and staff retention rate in department for two years Oversight of all aspects of staff performance, progressive discipline, mediation of staff disputes and grievance procedures in accordance with union contracts and state and federal laws Created and executed patient satisfaction survey specific to Endoscopy Implemented EPIC (electronic medical record) SAINT VINCENTS CATHOLIC MEDICAL CENTERS New York, NY 11/1999 to 9/2005 Manager, Endoscopy Directed day-to-day operations of a department performing 7,000 procedures annually Developed Endoscopy specific training programs for staff covering all aspects of workplace performance and professional development Championed a patient tracking system that reduced no-show rates for clinic patients from 44% to 11% Re-negotiated equipment agreements to reduce cost while improving service quality Increased Endoscopy case volume by 800 procedures first year through new staffing and scheduling plans Eliminated medication accounting errors Achieved 50% reduction in equipment repairs by improving quality control and training Implemented Endosoft (electronic medical record) LENOX HILL HOSPITAL New York, NY Staff Registered Nurse/Charge Nurse Endoscopy Assisted Head Nurse in all aspects of unit management Worked closely with physicians in all endoscopic procedures Championed Laser Safety Program and became first Laser Safety Officer of Endoscopy 11/1988 to 11/1999

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EDUCATION AND CREDENTIALS Bachelor of Science in Nursing, College of Mount Saint VincentRiverdale, New York Licensed Registered Professional NurseState of New York PROFESSIONAL CERTIFICATIONS Certified Gastroenterology Registered Nurse (CGRN) Advanced Cardiac Life Support (ACLS) Basic Life Support (BLS) EMT-B, 2004-2007 AFFILIATIONS AND AWARDS Ellen Fuller Award for Excellence in Nursing Leadership Society of Gastroenterology Nurses and Associates (SGNA), Member and former NY/NJ Secretary / Education Committee Chairperson Sigma Theta Tau International Association of periOperative Registered Nurses (AORN) New York Society for Gastrointestinal Endoscopy (NYSGE) The National Association of Professional Women (NAPW) PUBLICATIONS AND LECTURES Author, Cleaning and Disinfecting Endoscopes, Outpatient Surgery Magazine Author, SGNA Newsletter, Articles on GERD, Infection Control, Continuing Education Presenter, St. Vincents Department of Community Medicine, Womens Health Series Irritable Bowel Syndrome Annual Presenter, Hands-on skill workshops, New York Society of Gastrointestinal Endoscopy Course (NYSGE) Organizer and Presenter, Annual Colon Cancer Awareness Day, St. Vincents Catholic Medical Center SGNA National Course Poster Creator and Presenter, 2007 The Evolution of an Endoscopy Suite / 2008 Building Excellence for Success Together / 2010 Data Driven Outcomes for Effective Program Delivery