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SERVICE MANUAL CODE: 00ZMXM700/S2E DIGITAL MULTIFUNCTIONAL SYSTEM MX-M550N/M550U MX-M620N/M620U MX-M700N/M700U MODEL

SERVICE MANUAL

SERVICE MANUAL CODE: 00ZMXM700/S2E DIGITAL MULTIFUNCTIONAL SYSTEM MX-M550N/M550U MX-M620N/M620U MX-M700N/M700U MODEL
SERVICE MANUAL CODE: 00ZMXM700/S2E DIGITAL MULTIFUNCTIONAL SYSTEM MX-M550N/M550U MX-M620N/M620U MX-M700N/M700U MODEL

CODE: 00ZMXM700/S2E

DIGITAL MULTIFUNCTIONAL SYSTEM

MX-M550N/M550U

MX-M620N/M620U

MX-M700N/M700U

MODEL

 

CONTENTS

 

NOTE FOR SERVICING

 

DETAILS OF EACH SECTION

 

[1]

PRODUCT OUTLINE

 

1-1

[A]

EXTERNAL

A-1

[2]

SPECIFICATIONS

 

2-1

[B]

OPERATION PANEL

 

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B-1

[3]

CONSUMABLE PARTS

 

3-1

[C]

DSPF SECTION

 

C-1

[4]

UNPACKING AND INSTALLATION

[D]

SCANNER SECTION

 

D-1

* For unpacking and installation, refer to the installation manual (00ZAR700//I1E).

[E]

MANUAL PAPER FEED

 

E-1

[F]

TRAY PAPER FEED SECTION

 

F -1

[5]

EXTERNAL VIEW AND INTERNAL

   

STRUCTURE

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5-1

[G]

PAPER TRANSPORT SECTION

 

G-1

[6]

ADJUSTMENTS

 

6-1

[H]

DUPLEX SECTION

 

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H-1

[7]

SIMULATION

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7-1

[

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LSU SECTION

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i -1

[8]

SELF DIAG AND TROUBLE CODE . 8-1

[J]

PHOTOCONDUCTOR

 

J -1

[9]

MAINTENANCE

 

9-1

[K]

TONER SUPPLY SECTION

 

K-1

[10]

ROM VERSION-UP

 

.10-1

[L]

DEVELOPING SECTION

 

L -1

[11] ELECTRICAL

 

.11-1

[M]

TRANSFER SECTION

 

M-1

[12]

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[N]

FUSING SECTION

 

N-1

 

[O]

PAPER EXIT SECTION

 

O-1

[P]

DRIVE SECTION

 

P-1

[Q]

PWB

Q-1

[R]

FAN AND FILTER SECTION

 

R-1

[S]

SENSOR, SWITCH SECTION

 

S-1

Parts marked with "

specified ones for maintaining the safety and performance of the set.

" are important for maintaining the safety of the set. Be sure to replace these parts withones for maintaining the safety and performance of the set. SHARP CORPORATION This document has been

CONTENTS

NOTE FOR SERVICING

1. Precautions for servicing

 

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2. Warning for servicing

 

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3. Installing site recommendations

 

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[1] PRODUCT OUTLINE

 

1. Different points of MX-M550/620/700 series from AR-M550/620/700 series

 

1-

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2. Main

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1-

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3. Features

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1-

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4. CONFIGURATION

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1-

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[2] SPECIFICATIONS

 

1. Basic specifications

 

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2-

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2. Functional

 

2-

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3. Environmental conditions

 

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2- 11

[3] CONSUMABLE PARTS

 

1. Supply system table

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3-

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2. Maintenance parts list

 

3-

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[4] UNPACKING AND INSTALLATION

* For unpacking and installation, refer to the installation man- ual (00ZAR700//I1E).

[5] EXTERNAL VIEW AND INTERNAL STRUCTURE

1.

Identification of each section and functions

 

5-

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[6] ADJUSTMENTS

 

General

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6-

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Outline

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6-

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3. Adjustment item

 

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6-

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4. Datails of adjustment

 

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6-

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[7] SIMULATION

 

1. Adjustment value/Simulation and storage

 

7-

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2. General .

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7-

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3. List of simulation codes

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7-

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4. Details of simulation

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7-

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[8] SELF DIAG AND TROUBLE CODE

 

1. Self diag

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8-

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2. Trouble code list

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8-

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3. Details of trouble code

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8-

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[9] MAINTENANCE

 

1. Maintenance system table

 

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9-

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2. Details of maintenance

 

9-

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3. Other related items

 

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9- 13

[10] ROM VERSION-UP

 

1.

General

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10-

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10-

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3.

Necessary items for Flash ROM version-up

 

10-

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4.

Flash ROM version-up

 

10-

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5.

Turning OFF the power during the version-up

 

procedure

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10-

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6.

Version-up procedure flowchart

 

10-

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[11] ELECTRICAL SECTION

 

1. Block diagram

 

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11-

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2. Power line chart

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11-

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3. Actual wiring chart

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11-

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4. Signal name list

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11- 18

[12] OTHERS

 

System settings

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12-

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2. Web setting service

 

12-

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3. Paper JAM code

 

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12- 10

DETAILS OF EACH SECTION

[A]

EXTERNAL OUTFIT

 

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A-

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[B]

OPERATION PANEL

 

1. Electrical and mechanism relation

 

B-

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2. Operational descriptions

 

B-

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3. Disassembly and assembly

 

B-

2

[C]

DSPF SECTION

 

1. Electrical and mechanism relation

 

C-

1

2. Operational descriptions

 

C-

5

3. Disassembly and assembly

 

C-

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4.

Maintenance

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C - 19

[D]

SCANNER SECTION

 

1. Electrical and mechanism relation

 

D-

1

2. Operational descriptions

 

D-

2

3. Disassembly and assembly

 

D-

4

4.

Maintenance

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D - 11

[E]

MANUAL PAPER FEED SECTION

 

1. Electrical and mechanism relation

 

E-

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2. Operational descriptions

 

E-

2

3. Disassembly and assembly

 

E-

2

4.

Maintenance

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E-

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[F]

TRAY PAPER FEED SECTION

 

1. Electrical and mechanism relation

 

F-

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2. Operational descriptions

 

F-

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3. Disassembly and assembly

 

F-

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4.

Maintenance

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F - 17

[G]

PAPER TRANSPORT SECTION

 

1. Electrical and mechanism relation

 

G-

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2. Operational descriptions

 

G-

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3. Disassembly and assembly

 

G-

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4.

Maintenance

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G - 14

[H]

DUPLEX SECTION

 

1. Electrical and mechanism relation

 

H-

1

2. Operational descriptions

 

H-

2

3. Disassembly and assembly

 

H-

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4.

Maintenance

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H - 12

[ i ] LSU SECTION

 
 

1. Electrical and mechanism relation

 

i-

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2. Operational descriptions

 

i-

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3. Disassembly and assembly

 

i-

2

[J]

PHOTOCONDUCTOR SECTION

 

1. Electrical and mechanism relation

 

J-

1

2. Operational descriptions

 

J-

3

3. Disassembly and assembly

 

J-

4

4.

Maintenance

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J-

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[K]

TONER SUPPLY SECTION

 

1. Electrical and mechanism relation

 

K-

1

2. Operational descriptions

 

K-

2

3. Disassembly and assembly

 

K-

3

4.

Maintenance

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K-

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[L]

DEVELOPING SECTION

 

1. Electrical and mechanism relation

 

L-

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2. Operational descriptions

 

L-

2

3. Disassembly and assembly

 

L-

2

4.

Maintenance

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L-

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[M]

TRANSFER SECTION

 

1. Electrical and mechanism relation

 

M-

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2. Operational descriptions

 

M-

2

3. Disassembly and assembly

 

M-

3

4. Maintenance

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M-

5

CONTENTS

[N]

FUSING SECTION

 

1. Electrical and mechanism relation diagram

 

N-

1

2. Operational descriptions

 

N-

2

3. Disassembly and assembly

 

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N-

3

4. Maintenance

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N - 12

[O]

PAPER EXIT SECTION

 

1. Electrical and mechanism relation diagram

 

O-

1

2. Operational descriptions

 

O-

2

3. Disassembly and assembly

 

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O-

2

4.

Maintenance

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O-

7

[P]

DRIVE SECTION

 

1. Disassembly and assembly

 

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P-

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2. Maintenance

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P - 14

[Q]

PWB SECTION

 

1.

Disassembly and assembly

 

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Q-

1

[R]

FAN AND FILTER SECTION

 

1. Disassembly and assembly

 

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R-

1

2. Maintenance

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R-

6

[S]

SENSOR, SWITCH SECTION

 

1.

Disassembly and assembly

 

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S-

1

MX-M700N

NOTE FOR SERVICING

This Service Manual uses some symbols to assure safe operation. Please understand the meanings of photographs before servicing.

understand the meanings of photographs before servicing. 1. Precautions for servicing 1) When servicing,

1.

Precautions for servicing

1)

When servicing, disconnect the power plug, the printer cable, the network cable, and the telephone line from the machine, except when performing the communication test, etc.

It may cause an injury or an electric shock.

2)

There is a high temperature area inside the machine. Use an extreme care when servicing.

It may cause a burn.

3)

There is a high voltage section inside the machine which may cause an electric shock. Be careful when servicing.

4)

Do not disassemble the laser unit. Do not insert a reflective material such as a screwdriver in the laser beam path.

It may damage eyes by reflection of laser beams.

5)

When servicing with the machine operating, be careful not to squeeze you hands by the chain, the belt, the gear, and other driving sections.

6)

Do not leave the machine with the cabinet disassembled.

Do not allow any person other than a serviceman to touch inside the machine. It may cause an electric shock, a burn, or an injury.

7)

When servicing, do not breathe toner, developer, and ink excessively. Do not get them in the eyes.

If toner, developer, or ink enters you eyes, wash it away with water immediately, and consult a doctor if necessary.

8)

The machine has got sharp edges inside. Be careful not to damage fingers when servicing.

9)

Do not throw toner or a toner cartridge in a fire. Otherwise, toner may pop and burn you.

10) When replacing the lithium battery of the PWB, use a specified one only.

If a battery of different specification is used, it may be broken, causing breakdown or malfunction of the machine.

11) When carrying a unit with PWB or electronic parts installed to it, be sure to put it in an anti-static-electricity bag.

It may cause a breakdown or malfunctions.

2. Warning for servicing

1)

Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements.

Avoid complex wiring, which may lead to a fire or an electric shock.

It may cause a fire or an electric shock.

2)

If there is any abnormality such as a smoke or an abnormal smell, interrupt the job and disconnect the power plug.

It may cause a fire or an electric shock.

3)

Be sure to connect the grounding wire. If an electric leakage occurs without grounding, a fire or an electric shock may result.

To protect the machine and the power unit from lightening, grounding must be made.

4)

When connecting the grounding wire, never connect it to the

following points.

It may cause an explosion, a fire or an electric shock.

• Gas tube

• Lightning conductor

• A water pipe or a water faucet, which is not recognized as a grounding object by the authorities.

• Grounding wire for telephone line

5)

Do not damage, break, or work the power cord.

Do not put heavy objects on the power cable. Do not bend it forcibly or do not pull it extremely.

It may cause a fire or an electric shock.

6)

Keep the power cable away from a heat source.

Do not insert the power plug with dust on it into a power outlet.

It may cause a fire or an electric shock.

7)

Do not put a receptacle with water in it or a metal piece which may drop inside the machine.

It may cause a fire or an electric shock.

8)

With wet or oily hands, do not touch the power plug, do not insert the telephone line jack, do not operate the machine, or do not perform servicing.

It may cause an electric shock.

3. Installing site recommendations

Do not install the machine at the following sites.

1) Place of high temperature, high humidity, low tempera- ture, low humidity, place under an extreme change in tem- perature and humidity.

Paper may get damp and form dews inside the machine, caus- ing paper jam or copy dirt.

For operating and storing conditions, refer to the specifications described later.

2)

conditions, refer to the specifications described later. 2) Places of too much vibrations It may cause
conditions, refer to the specifications described later. 2) Places of too much vibrations It may cause
conditions, refer to the specifications described later. 2) Places of too much vibrations It may cause

Places of too much vibrations

It may cause a breakdown.

specifications described later. 2) Places of too much vibrations It may cause a breakdown. MX-M700N NOTE
specifications described later. 2) Places of too much vibrations It may cause a breakdown. MX-M700N NOTE

MX-M700N NOTE FOR SERVICING - i

3)

Poorly ventilated areas

7)

An electro-static type copier will produce ozone inside it.

The quantity of ozone produced is designed to a low level so as not to affect human bodies. However, continuous use of such a machine may produce a smell of ozone. Install the machine in a well ventilated place, and ventilate occasionally.

in a well ventilated place, and ventilate occasionally.   8) 4) Place of direct sunlight. Plastic
 

8)

4)

Place of direct sunlight.

Plastic parts and ink may be deformed, discolored, or may undergo qualitative change.

 

It may cause a breakdown or copy dirt.

change.   It may cause a breakdown or copy dirt. 5) Place which is full of

5)

Place which is full of organic gases such as ammonium

The organic photoconductor (OPC) drum used in the machine may undergo qualitative change due to organic gases such as ammonium.

Installation of this machine near a diazo-type copier may result in dirt copy.

as ammonium. Installation of this machine near a diazo-type copier may result in dirt copy. 6)
as ammonium. Installation of this machine near a diazo-type copier may result in dirt copy. 6)

6)

Place of too much dust

When dust enters the machine, it may affect the operation of the machine.

the machine, it may affect the operation of the machine. Place too close to a wall

Place too close to a wall

All machines require clean intake and exhaust of air. If the intake and exhaust of air are not proper, failure of the machine will occur.

11-13/16" (30cm) 6-1/8" (15cm) 23-5/8" (60cm) Unstable or uneven surfaces
11-13/16"
(30cm)
6-1/8"
(15cm)
23-5/8"
(60cm)
Unstable or uneven surfaces

Placement of the machine will affect performance.

An unstable machine may fall over and cause an injury.

Use the proper optional desk unit. When using the optional desk, be sure to lock the adjusters and casters.

MX-M700N NOTE FOR SERVICING - ii

MX-M700N

[1]

PRODUCT OUTLINE

1. Different points of MX-M550/620/700 series from AR-M550/620/700 series

• Adopted new operation panel with 8.9 inch LCD

• Added web roller and motor for web roller in Fusing section

• Added firmware version-up using USB device by Sim 49-1

• Eliminated parallel port

2. Main Features

A. Single Pass Duplex Scanner

• Max. 76 cpm for duplex scanning

• Best-in-class 150-sheet feeder

B. Security Solution

Data encryption + data clear with random number

• Network security

C. New Toner

• Higher density/Finer particles

D. Inner Output

• Separate copy output pages from printer output pages

E. Enhance the solutions such as document filing and other features.

F. Design for High Reliability

• Robust frame designed by highly accurate CAE analysis

G. Improved Performance

• Network Tandem Copy/Print

• High-speed Processor

• New high-speed ASIC

H. Fax feature

For replacement of mid/low speed devices (up to area)

I. Large Capacity Finisher

Finisher capacity: 4,000-sheet

3. Features

A. High reliability

(1)

Improved Image Quality/Paper Transport

Full-Grip Path Design

Stable paper feeding realized by rollers that firmly grip paper

Small-Diameter Belt Transfer System

With reduced effect to paper types, drum paper release is stabilized and transfer efficiency is improved

Easier Paper Jam Fixation with Open Paper Path

Jammed paper on vertical paper path can be easily removed by opening the left side cover, which shortens time to fix paper jam

the left side cover, which shortens time to fix paper jam (2) Strengthened Frame Structure Highly

(2)

Strengthened Frame Structure

Highly Rigid Frame

Improved stability with less machine distortion, and both rigidity and

lightweight been achieved.

(3)

Energy Saving with Unique External Heat Roller Fusing System

Newly Developed External Heating System

1)

High reliability with stabilized fusing ability

2)

Shortened warm up time before start copying

3)

Achievement of energy efficiency that clears 2006 Rationaliza- tion in Energy Use Law

External Heat Roller Fusing System

tion in Energy Use Law External Heat Roller Fusing System Roller Thin Steel Fusing Roller Low

Roller

Thin Steel Fusing Roller

Low Heat Capacity Rubber Roller

High Efficiency Heater

External Heating

B. Network tandem

With Network tandem function, users can output one job on two network connected engines. Productivity of large-volume copying/ printing can be dramatically improved by high-speed output of up to 110cpm (55cpm model), 124cpm (62cpm model) and 140cpm (70cpm model).

Scan original from document glass or DSPF Copy
Scan original from
document glass or DSPF
Copy

Send print data from PC

Print
Print

* Users can use the function simply by connecting the engines to network. This means no Tandem Kit (Connection cable) neces- sary.

MX-M700N PRODUCT OUTLINE 1 – 1

C. 2-Way Security Solution

ONLY-ONE Way-in : Network Security Print data Allow access of authorized network address only and
ONLY-ONE
Way-in : Network Security
Print data
Allow access of authorized network address only
and prevent unauthorized access from outside.
(Filtering of network address)
Copy data
Print data
Scan data
Fax data
Way-out : HDD Data Clear + Encryption
Data clear by plural writing random number.
Cannot be analyzed even when peeped by encryption.

(1)

Data Security coexisting with Document Filing

DataData SecuritySecurity

Document Filing/Quick File Document Filing/Quick File Document Filing/Quick File Document Filing/Quick File Original
Document Filing/Quick File
Document Filing/Quick File
Document Filing/Quick File
Document Filing/Quick File
Original data
Original data
Original data
Original data
HHDDDD mmemoryemory
Print data
Print data
Print data
Print data
HDD HDD memory memory
InstallInstall DDSKSK
Encrypt before storing
EncryptEncrypt beforebefore storingstoring
Fax data
Fax data
Fax data
Fax data
SStoretore Store
RRaw/compressedRaw/compressedaw/compressed ddatadataata
EncryptedEncrypted datdataa
EncryptedEncrypted datdataa
RRecallecall ((JobJob ssettings)ettings)
PIN printing
PIN printing
Recall (Job settings)
Recall (Job settings)
Password input
Password input
PIN printing
PIN printing
Password input
Password input
PIN printing PIN printing Password input Password input Security Security is is assured assured by by
PIN printing PIN printing Password input Password input Security Security is is assured assured by by

SecuritySecurity isis assuredassured byby encryptingencrypting thethe datadata toto bebe stored!stored!

MX-M700N PRODUCT OUTLINE 1 – 2

D. Document Filing

Document filing is a function that enables users to share and reuse data stored in the engine's HDD by digitalizing various information sent/scanned from printer, fax, PC or MFP that are connected by network.

from printer, fax, PC or MFP that are connected by network. G3 Fax Internet-Fax Copy Scan
G3 Fax Internet-Fax Copy Scan Send E-mail Print FAX Print data Send PC HDD i-FAX
G3 Fax
Internet-Fax
Copy
Scan
Send E-mail
Print
FAX
Print data
Send
PC
HDD
i-FAX
Send E-mail
MX-M550N/U
MX-M550N/U
MMX-M620N/UX-M620N/U
MX-M620N/U MX-M700N/U
Telephone line
Network/LAN
PC Fax
PC i-Fax
Fax data
i-Fax data

PC line Network/LAN PC Fax PC i-Fax Fax data i-Fax data G3 Fax Internet Fax PC-Fax is

line Network/LAN PC Fax PC i-Fax Fax data i-Fax data PC G3 Fax Internet Fax PC-Fax

G3 Fax

PC Fax PC i-Fax Fax data i-Fax data PC G3 Fax Internet Fax PC-Fax is like

Internet Fax

Fax PC i-Fax Fax data i-Fax data PC G3 Fax Internet Fax PC-Fax is like printing

PC-Fax is like printing Word data etc. onto fax paper.

MX-M700N PRODUCT OUTLINE 1 – 3

<Document Filing initial screen>

MX-M700N PRODUCT OUTLINE 1 – 3 <Document Filing initial screen> <List of data stored in Main

<List of data stored in Main folder>

MX-M700N PRODUCT OUTLINE 1 – 3 <Document Filing initial screen> <List of data stored in Main

4.

CONFIGURATION

A. Main unit and option lineup

(1)

Option lineup

A. Main unit and option lineup (1) Option lineup Punch unit Saddle stitch finisher 55 /

Punch unit

Saddle stitch finisher 55 / 62 / 70 ppm Inserter
Saddle stitch finisher
55 / 62 / 70 ppm
Inserter

Finisher

A4 LCC
A4 LCC

A3 LCC

finisher 55 / 62 / 70 ppm Inserter Finisher A4 LCC A3 LCC 55 / 62

55 / 62 / 70 ppm

Printer function

Standard

Facsimile FAX momory (8MB) expansion kit Network Network SHARPDESK expansion scanner kit expansion kit 1
Facsimile
FAX momory (8MB)
expansion kit
Network
Network
SHARPDESK
expansion
scanner
kit
expansion kit
1 (5, 10, 50, 100)
license kit
Application
Application
communication
integration
Barcode font kit
module
module kit
External
Internet FAX
account
expansion kit
PS3 expansion kit
module
256MB expansion
memory board
Data security kit

MX-M700N PRODUCT OUTLINE 1 – 4

(2)

Option combinations

STD: Standard provision

OPT: Installable

u

: Not installable

 

Option

Machine model

   

Section

 

Copier model

Network printer

 

Remarks

Product

Item

MX-M550U/

MX-M550N/

key

 

M620U/M700U

M620N/M700N

 

Paper feed system

Large capacity tray (AR-LC6)

OPT

OPT

(A4 / 8.5 u

11)

 

Large capacity tray (AR-LC7)

OPT

OPT

(A3 / 11 u

17)

 

Paper exit system

Finisher (AR-F15)

OPT

OPT

   

Saddle stitch finisher (AR-F16)

OPT

OPT

   

Inserter (AR-CF2)

OPT

OPT

   

Punch module (AR-PN4A)

OPT

OPT

(2 holes)

 

Punch module (AR-PN4B)

OPT

OPT

(3 holes)

 

Punch module (AR-PN4C)

OPT

OPT

(4 holes)

 

Punch module (AR-PN4D)

OPT

OPT

(4 holes, wide)

 

Electrical system

Printer expansion kit

STD

STD