KM B

Street Address City, State Zip Code Email Address Home Phone Cell Phone PROFESSIONAL OBJECTIVES Immediate Objective: To obtain a full-time position that will utilize my professional and educational experiences Long-Range Objective: To assume increased responsibilities and management positions in an area of HealthCare Administration PROFILE Effective team-player with strong interpersonal, organizational, and communication (written and verbal) skills Self-motivated leader: comfortable taking the initiative to make improvements, solve problems, or take corrective action when problems arise Strong ability to prioritize multiple projects and utilize required resources to achieve short- or long-term goals of the organization while maintaining the integrity of the organization and displaying high standards of ethical conduct Strong computer skills (MS Excel, MS PowerPoint, MS Access, MS Word, MS Outlook, MS Publisher) Well-established MS PowerPoint creator and presenter, with an aptitude towards research PROFESSIONAL HIGHLIGHTS Clinical/Administrative Generated and organized a healthcare consulting firm concept which included the creation of financial, marketing and implementation strategies Prepared various correspondences for Director and Counselor Organized daily academic meetings and professional conference schedules and activities for 80 students Maintained MS Access database and MS Excel financial spreadsheet to create accurate and detailed end-of-year report for yearly state funding Maintained office supplies and developed strong, professional relationships with internal and external persons and/or groups Team Management/Leadership Organized and disseminated responsibilities for multiple team projects with short term deadlines Set well-defined and realistic goals and help make sound, well-informed and objective decisions that led to the successful completion of quality work Compiled, analyzed, and reviewed trends of data in order to create and implement new programs/protocols Organized meetings, lead discussions/training sessions and created strategies to meet tight deadlines Achievements/Awards Graduate of the 2006-2007 VA Medical Center Leadership Development Program Developed and Coordinated Laboratory Access, the first laboratory newsletter created in order to enhance communication between the laboratory and the healthcare facility 2007: Special Achievement Award (SAA) Recipient & Recognized for highly successful/excellent/high satisfactory performance/ proficiency rating Goalsharing Team Leader(2005-2006) Assistant Team Leader (2007): wrote and enhanced laboratory protocol materials 2007-2008 VA Medical Center Leadership Development Program Mentor WORK EXPERIENCE QUALITY ASSURANCE COORDINATOR Veterans Administration Medical Center MEDICAL TECHNOLOGIST Veterans Administration Medical Center ASSISTANT COORDINATOR (CSTEP) Onondaga Community College New York New York New York EDUCATION MASTER OF HEALTH ADMINISTRATION University of Phoenix Advanced Graduate Program in Health Administration Phoenix, Arizona GPA: 3.86 Syracuse, New York (2001) Syracuse, New York (1998) (2006) July 2008-Present December 2000-Present January 1997- June 2004

BACHELOR OF SCIENCE SUNY Upstate Medical University Clinical Laboratory Science (a.k.a. Medical Technology) ASSOCIATE OF SCIENCE HIGH HONORS Mathematics and Sciences Onondaga Community College

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Street City, State Zip Code Contact Number Email Address

HEALTH CARE ADMINISTRATION

Quality Management / Quality Assurance / Performance Improvement

Proactive and forward-thinking Quality Assurance / Quality Management Specialist offering 11.5 years of progressive experience providing visionary leadership, expertise, and strategic direction in improving the quality of health care within a dynamic clinical setting. Expert in analyzing existing operations and implementing the necessary strategies and corrective-action plans to enhance an organizations performance, systems, processes, and procedures. Proven leader competent in coordinating facility-wide quality assurance programs and projects. Work well independently or as a member of a team to produce best outcomes and results. Interact effectively with regulatory and accreditation agencies such as the FDA and the Joint Commission. Superior communication, organizational, decision-making, and follow-through skills. Unwavering commitment to delivering the highest quality of patient care and meeting the needs of both health care consumers and employees.

CORE COMPETENCIES
Project & Program Management Strategic Planning & Development Quality Control / Assurance Market Analysis Event Planning Problem Solving / Resolution Performance & Process Improvement Policy & Procedure Development Regulatory Compliance Presentations & Public Speaking Team Building / Management Accreditation Process & Inspections Operations Management Change Management Risk Management Customer Service Staff Training & Development Data Collection & Analysis

PROFESSIONAL EXPERIENCE
VETERANS ADMINISTRATION MEDICAL CENTER, New York Dec, 2000 Present [The VAMC employs 1,300 people and is part of a network of government health care facilities comprised of 6 medical centers and 30 community-based clinics that serves veterans in Upstate New York.] Laboratory Quality Assurance Coordinator (2008 Present) [40 hours/week] Appointed to lead quality assurance program for the medical centers Pathology and Laboratory Medicine Clinical Department. Collect and analyze data on approximately 75 monitors that demonstrate internal processes of the medical centers laboratory and 4 additional laboratories within the VISN 2 Network. Update, revise, and create new policies, processes, and performance measures for the lab in response to forecasted trends, corrective actions, and recommendations provided by internal and external inspection groups. Report directly to the Laboratory Manager, Diagnostics and Therapeutics Care Line Manager, and Chief of Pathology. Conduct annual reviews of inspector checklists such as College of American Pathologists, American Association of Blood Bankers, Federal Drug Administration, Joint Commission, the Regional Commissioner, and other surveying agencies. Ensure compliance with highly complex inspection and accreditation requirements and regulations. Develop and manage adverse incident reporting system. Design and distribute customer and provider satisfaction surveys and initiate corrective actions as necessary. Organize and hold training on inspection and accreditation rules, regulations, and standards of laboratory accreditation agencies. Serve as Performance Improvement Specialist to analyze a broad range of qualitative and quantitative methods for the assessment and improvement of sophisticated processes and systems. Participate in biweekly facility inspections to prepare for internal and external agency surveys. Set well-defined goals to enhance program. Continued

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Lead quarterly meetings with QA leaders throughout VISN 2 and create annual quality improvement evaluation and implementation plans for continuous quality improvement within all 5 assigned laboratories. Participate as member of the Inspection Sweeper and Tracer Team to assume role as inspector for entire medical center to ensure that all clinical operations are in compliance with accrediting agencies. Member of the Root Cause Analysis Team to create solutions for processing or procedural problems that occur throughout medical center. Elected by peers to serve on the National Laboratory Professionals Week Committee for the VA chapter. Coordinate annual event planning in April to celebrate contributions of laboratory professionals. Spear-headed quality improvement initiative which led to the continued reduction of excessive inpatient phlebotimization and enhanced clinical intradepartmental communication

Clinical Laboratory Scientist (2000 2008) [40 hours/week] Performed complex chemical, biological, hematological, immunologic, microscopic, and bacteriological tests while using sophisticated, state-of-the-art computer technology and automated equipment. Prepared specimens for examination, counted cells, and examined for abnormal cells in blood and body fluids. Evaluated test results, developed and modified procedures, and established programs to ensure accuracy of tests. Created and launched Laboratory Access, the medical centers first newsletter issued by the clinical laboratory to inform personnel on changes occurring within the laboratory. Graduated from the VAMC Leadership Development Program. Updated, revised, and developed several Microscopy Laboratory testing procedures to improve patient care. Received Special Achievement Award for earning Masters in Health Administration degree.

EDUCATION
Capella University, Minneapolis, MN Ph.D., Health Care Administration University of Phoenix, Phoenix, AZ Master of Health Administration, 3.86 G.P.A. Upstate Medical University, Syracuse, NY B.S., Clinical Laboratory Science / Medical Technology Onondaga Community College, Syracuse, NY A.S., Mathematics / Sciences Anticipated graduation date 2014 2006 2001 1998

ACHIEVEMENTS
AFFILIATIONS Primerica Representative Licensed New York State Life Insurance Broker National Association of Healthcare Quality COMPUTER SKILLS Microsoft Office Suite proficient, VISTA and CPRS (government computer operating systems) proficient Continued since June 2012 member since 2010

KMB, MHA PUBLICATIONS

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Bloomfield, K.M., Avoiding Human Error in the Pre-Analytic Phase of Specimen Testing. Journal of Healthcare Quality. (pending submission) PRESENTATIONS Bloomfield, K.M. Religious Healthcare Operational Realities and How Total Quality Management Principles are Beneficial. VAMC. 2011., New York. Bloomfield, K.M. Profile of VAMC Informed Consent. VAMC. 2011. New York. Bloomfield, K.M. Implementation of Specimen Labeling Process Change in the ER and ICU. VAMC. 2010. Syracuse, NY. Bloomfield, K.M. Total Quality Management Theory. VAMC. 2010. New York Bloomfield, K.M. The Effects of Career Choice on Adulthood. VAMC. 2010. New York. CIVIC ACTIVITIES City School District Mentoring