INVITATION FOR EXPRESSION OF INTEREST FOR LIC LEGAL MANAGEMENT SYSTEM

[Ref: CO/LGL/2013/LMS-2013/EOI

dated: 02.04.2013]

Life Insurance Corporation of India Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai - 400021 Email: co_legallms@licindia.com

[02.04.2013]

Contents
EOI Timelines .................................................................................................................................................... 2 Fact Sheet ......................................................................................................................................................... 3 Definitions ......................................................................................................................................................... 4 1. 2. 3. 4 5 6. 7. Invitation for Expression of Interest ......................................................................................................... 5 Introduction to the Project ....................................................................................................................... 6 Broad Scope of Work ................................................................................................................................ 7 Presentations / Demo/ Proof of Solution ............................................................................................. 12 Instructions to the Bidders ..................................................................................................................... 13 Pre-Qualification Criteria ........................................................................................................................ 18 Bid Submission Forms ............................................................................................................................. 20

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EOI Timelines
EXPRESSION OF INTEREST FOR LIC LEGAL MANAGEMENT SYSTEM (Ref: CO/LGL/2013/LMS-2013/EOI dated: 02.04.2013)

S. No. 1. 2. 3. 4. 5. 6.

Particular Start date of issuance Last date for Submission of Queries Pre-Bid Meeting Issue of Corrigendum Last date and time for EOI Submission Date & Time of opening of EOI

Details 02.04.2013 at 10.30 a.m. 13.04.2013 at 3.30 p.m. 16.04.2013 at 3.00 p.m. 18.04.2013 at 5.00 p.m. 30.04.2013 at 3.00 p.m. 30.04.2013 at 3.30 p.m.

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Fact Sheet
Pre-Bid Meeting and Clarifications Important: Pre-registration by prospective bidder and confirmation by LIC for the attending the Pre-bid conference is mandatory. Firms can send email to get confirmation for attending the Pre-Bid Conference. A Pre-Bid meeting will be held as per EOI Timelines. Venue: LIC of India, Conference Hall, 4th Floor, East Wing, Yogakshema, Jeevan Bima Marg, Mumbai - 400021 Name and contact details of the Contact Person for this RFP :

Chief (Legal) LIC of India

Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai 400021 Email: co_legallms@licindia.com

All the queries should be received on or before the prescribed date, through email only with subject line EOI for LMS. Language Proposals should be submitted in: English

Venue for Submission of Proposal

The proposal submission address is:

Chief (Legal)
LIC of India Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai - 400021

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Definitions
Throughout this EOI, unless inconsistent with the subject matter or context, the terminologies mentioned below would carry the following meaning: a. Solution Provider /Bidder/Proponent/Vendor/Respondent/agency An entity submitting a response to this EOI. These words when used in the pre award period shall be synonymous with Bidder, and when used after award of the Contract shall mean the successful Bidder or Vendor or Solution Provider with whom LIC signs the agreement for rendering of services required in the RFP. b. Corporation/LIC/LICI/LIC OF INDIA - Reference to LIC/LIC/LICI/LIC OF INDIA and Corporation LIC/LICI/LIC OF INDIA shall be determined in context and may mean without limitation the Life Insurance Corporation of India (LIC), a statutory Corporation established under Life Insurance Corporation Act, 1956,(Act XXXI of 1956) having its Central Office at Yogakshema, Jeevan Bima Marg, Mumbai 400 021, which expression shall, unless repugnant to the context and meaning thereof, shall mean its successors, permitted assignees; c. COTS Commercial off the shelf(product/software) d. ITB Instructions to Bidders as contained in this EOI. e. LMS Legal Management System

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1.
1.1

Invitation for Expression of Interest

LIFE INSURANCE CORPORATION OF INDIA (hereinafter referred to as LIC of India or LIC), a statutory corporation established under section 3 of Life Insurance Corporation Act 1956 (XXXI of 1956) is a major public sector enterprise having its Corporate Office at Yogakshema, Jeevan Bima Marg, Nariman Point, Mumbai 400021. LIC invites Expression of Interests (EOIs) from established, reputed and reliable solution providers with previous experience for providing an off the shelf centralized Web based Legal Management system which shall have minimum customization requirements and shall include Maintenance and support of the Legal Management System in LIC of India. The Scope of work will have to be carried out in accordance with the specifications in a detailed Request for Proposal (RFP) document which will be brought out by the LIC shortly. The solution provider who meets the pre- qualification criteria and successful Proof of Solution/Demo as specified in this document will be short-listed for the issue of the detailed Request for Proposal. This document should not be construed as Tender/ Request for Proposal (RFP). Prospective Firms are advised to study the EOI Document carefully. Submission of EOI shall be deemed to have been done after careful study and examination of the EOI Document with full understanding of its implications. The EOI document can be downloaded http://www.licindia.in/tender_notice.htm). from the LIC Website

1.2

1.3

1.4 1.5

1.6 1.7 1.8

Shortlisted parties will be invited for the presentation/proof of solution/demo of the solution proposed. The estimated budget of the assignment (Software) is INR 20.00 lakhs (Rupees Twenty Lakhs only). Time frame expected to implement the solution and go live: 9-12 Weeks from the date of award of Contract. LIC reserves the right to qualify or disqualify any or all EOI responses without assigning any reasons whatsoever.

1.9

1.10

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2. Introduction to the Project

The Legal Department of Life Insurance Corporation of India is responsible for providing legal advice, guidance and assistance to the various departments and Corporation as a whole. The department is engaged in multifarious activities dealing with legal matters covering areas of customer care, personnel, estate, marketing and others. The objective of the Legal department is to defend the interest and protect the reputation of the Corporation by: 1) Providing necessary and timely legal advice and assistance 2) Effectively conducting cases in Courts/Consumer Fora and better management of litigations 3) Drafting and Vetting of Documents / Contracts 4) Delivering variety of in house legal services & 5) Developing trained legal personnel and disseminating knowledge by publishing journal Legal Digest for private circulation. The Central Office Legal Department has under its wings 8 Zonal Offices, 2 Zonal Office Legal Cells situated at Lucknow and Guwahati, one CO Legal Cell at Delhi and 105 Divisions with full fledged Legal Department.

Legal Management System in LIC of India.

The Central Office Legal Department in pursuance of its vision to bring about a change in the dynamics of operation of the Legal departments spread across the country proposes to introduce a Legal Management System in LIC. Legal Department handles cases in various Courts Supreme Court, High Courts, District Courts, Tribunals, Consumer Fora etc. It is desired to introduce a system which will optimize and develop the departments capabilities as also the efficient work flow of the departments. Adoption of the System will maintain uniformity of data, reduce time lag and in general allow effective control and monitoring of all legal affairs as per global standards. Central Office Legal Department will have overall control over all the litigations handled so that the status of any case at any point of time will be available at fingertips.

Legal Department staff will locate matters with a specified status at the click of a button.

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3. Broad Scope of Work

LIC Legal Department requires an off the shelf centralized Web based Legal Management System which shall have minimum customization requirements and shall include Maintenance and Support of the Legal Management System in LIC of India.
The Scope of Work will be valid for a period of 1 year, extendable upto 3 years for maintenance and enhancements, subject to satisfactory performance. No of Offices: - The Central Office Legal Department

- 8 Zonal Offices and 2 Zonal Office Legal Cells situated at Lucknow and Guwahati, - One CO Legal Cell at Delhi and - 105 Divisions with full-fledged Legal Department. Expected No of Users: LIC Officials approx 600 (across all offices in India)

Project Site: Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Nariman Point, Mumbai 400021.
Purpose: Design, Development, Implementation, Maintenance and support of LIC Legal Management System using proven technology, framework and solution to facilitate effective

management of litigations of the LIC across the country and to enhance the performance and productivity of the department.
It is desired to have a System wherein all information regarding the legal department functions are available at the click of a button. The system will have the necessary security to take care of confidentiality, integrity and availability of the information. At the same time the System must be upgradable from time to time depending upon the changing needs of the department.

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Table 3.0
(A) Req ID (B) Reqirem ent Category (C) Requirement Description (D) PoS /Demo Requirement

3.1

3.1.1 Case Management

3.1.1.1 Handling the full lifecycle of Legal MANDATORY Case Management: Case Registration, Assigning Case to department, Assigning Case to lawyer, case work (example parawise remarks, affidavits, hearings, orders etc), Case Closure, judgements, appeals. Also processing payments for lawyers (Invoices, Approvals). 3.1.1.2 Uniformity in the system of keying in data especially regarding the case no., names MANDATORY of the litigating parties, Court name and such other basic aspects, across all offices. 3.1.1.3 Management of Notices from Courts, Advocates, Court Orders, Judgments etc. with MANDATORY alerts till the matter is attended by the user offices. Archives to be made available for future use. 3.1.1.4 Files containing additional information e.g. submissions, legal agreements, policy papers, copies of MANDATORY certificates, precedents etc. are easily attached and made accessible within each case file. 3.1.1.5 Access to legal information from MANDATORY multiple offices in different locations will be possible. 3.1.1.6 System will allow existing documents MANDATORY to be attached to the various matters and accessed in a straightforward way. 3.1.1.7 Legal Department staff will locate matters with a specified status at the click of a button 3.1.1.8 Court Case Management : The system will offer functionality to : Register Case, Assign Department,

MANDATORY

MANDATORY

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Assign Lawyer, Handle Case related work, Case Closure including judgment details , appeals. Case Related Payments.

3.1.2 Legal Opinion Functions

3.1.2.1 Legal Opinion Function of System will enable: New Legal Opinion Lookup Legal Opinion New Legal Opinion Assignment New Opinion work New Opinion Fee 3.2.1.1 Sharing of Documents between various offices of the dept.

Desirable

3.2

3.2.1 Document Management and Assembly 3.3.1 Workflow

MANDAT ORY

3.3

3.3.1.1

Work flow management in user offices Workflow enabled to allow it to adapt to existing organizational processes and multi-level approvals Each matter (Court/ Consumer Case and Opinion) dealt with by LMS will go through the workflows of CREATE,COPY,EDIT.

ALL MANDATORY

3.3.1.2

3.3.1.3

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3.3.1.4

All matters can accept file attachments e.g a prepared submission, scanned documents and links to external documents like decided cases on the internet, blog articles, statutes and other resources. Workflow will also involve creating assignees and recording fees and work done.

3.3.1.5

3.4

3.4.1 Calendaring System, Emails, SMS, Notes and Contacts, Appointment s, Deadlines

Instant updates including status of cases should be available to controlling offices Updates should be available on e-mail regarding the cases being handled by the user offices Alerts and Reminders regarding hearing dates, action to be completed in specific time should be available to user offices SMS and Email notifications using LICs existing gateways Integration with the email system. Users are able to pick up task from their emails.

MANDATORY

3.5

3.5.1 Automated Case Diary 3.6.1 Reports and Metrics

Availability of Automated Case diary : Multiple dates can be added to each matter and synchronized to the calendaring system. Generation of various MIS reports to reduce time lag , save labour and measurement and monitoring of Performance. Generation of reports to analyze decisions with the outcome of cases decided, the success ratio of the dealing advocates, budgets, spends under individual cases per year (wherever applicable), success rates of cases etc.

MANDATORY

3.6

MANDATORY

Desirable

3.7

3.7.1 Search, References

Availability of option of comparison of similar decided cases in the system to the one being attended

Desirable

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and Archival Information 3.8 3.8.1 Centralised Web Based Infrastructur e 3.9.1 Intuitive User Friendly Interface 3.10.1 Authenticatio n and Security 3.11.1 Activity Tracking and Audit Trail 3.12.1 Data Type / Court Type/ Case Type / Case Status/ Judgement Type/ Petition Type etc 3.13.1 Source Code of Application to LIC

by the user office better decision making

Multi-user, role based Web based application on proven framework, workflow enabled offering case management (Court/Consumer Case) and legal opinion functions.

MANDATORY

3.9

User friendly infrastructure.

MANDATORY

3.10

Multi-user and role based access

MANDATORY

Integration with the existing Organizational Password Desirable Authentication System( Windows Exchange Server Authentication) Activity Tracking and Audit Trail. Each action taken is represented by an electronic document that allows auditing of changes to matter as well as activity tracking. The system will enable creation of multiple Data Types. Date Type, Court Type, Case Type, Case Status, Judgement Type, Petition Type etc . Desirable MANDATORY

3.11

3.12

3.13

The software provider would deliver to the LIC software , documentation(users and technical writeups including designs ) , complete source code and rights to make modifications, maintenance , customization, integration, trouble shooting for the use of Software in LIC without the need for any additional licenses and additional commercial implications .

Consent for Source Code and Documentatio n Delivery.

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Presentations / Demo/ Proof of Solution

4.1 Proof of Solution (PoS)/Demonstration

a. Proof of Solution for purpose of this EOI is defined as demonstration of the capability of meeting the requirement set out in this document. b. The demonstration to be done using a part of an existing solution, COTS Solution and should provide a representative solution through a relatively small number of users acting in business roles to satisfy various aspects of the requirements. c. A detailed list of r e qu i r e m e n t s has been provided i n t h e s c o p e o f w o r k . Authorized representatives of LIC shall witness the demonstrations results. For the purpose of Proof of Solution/Demonstration LIC will consider demonstration of capability as mentioned in the Table 3.0 and indicated for the purpose of PoS (Column D). d. Each shortlisted bidder based on the pre-qualification criteria shall demonstrate the PoS (or each EOI shall contain the Proof of Solution as one of the PQ for shortlisting). The Bidder is expected to bear the cost of demonstrating the PoS and would also be responsible for making the demonstration. e. Each bidder shall demonstrate the process flow for the purpose of PoS demonstration and Reporting which shall be assessed based on the requirements stated in the Scope of Work and indicated for the purpose. The Process Flow would necessarily include Case Registration, Case Processing, Case Closure and Payments Process. Reporting on the cases based on multiple parameters, Lawyers wise reports, Pending cases summary and details. Please note that this is an indicative process flow only and bidders can demonstrate value added features and functionalities as part of their solution, which may be taken note of and included in the RFP which will be shortly released by LIC.

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Instructions to the Bidders

5.1 Completeness of Response a. Bidders are advised to study all instructions, forms, terms, requirements and other information in the EOI documents carefully. Submission of the bid shall be deemed to have been done after careful study and examination of the EOI document with full understanding of its implications. b. The response to this EOI should be full and complete in all respects. Failure to furnish all information required by the EOI documents or submission of a proposal not substantially responsive to the EOI documents in every respect will be at the Bidder's risk and may result in rejection of its Proposal.

5.2

EOI Proposal Preparation Costs & related issues a. The bidder is responsible for all costs incurred in connection with participation in this process, including, but not limited to, costs incurred in conduct of informative and other diligence activities, participation in meetings, discussions, presentations, preparation of proposal, in providing any additional information required by LIC to facilitate the evaluation process, conduct of Proof of Solution /Demo. b. LIC will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process. c. This EOI does not commit LIC to award a contract or to engage in negotiations. Further, no reimbursable cost may be incurred in anticipation of award or for preparing this EOI. d. All materials submitted by the bidder will become the property of LIC and may be returned completely at its sole discretion.

5.3

Pre-Bid Meeting a. LIC shall hold a pre-bid meeting with the prospective bidders as per EOI Timelines. Venue: LIC of India, Conference Hall, 4th Floor, East Wing, Yogakshema, Jeevan Bima Marg, Mumbai 400 021.

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b. The Bidders will have to ensure that their queries for Pre-Bid meeting should reach to

Chief (Legal) LIC of India

Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai - 400021 Email: co_legallms@licindia.com by email on or before the date and time mentioned in EOI Timelines. c. All queries to be raised in the pre-bid meeting will relate to the EOI alone and no queries related to detailed analysis of Scope of work, payment terms and mode of selection will be entertained. These issues will be amply clarified at the RFP stage. 5.4 Responses to Pre-Bid Queries and Issue of Corrigendum a. LIC will endeavor to provide timely response to all queries. However, L I C makes no representation or warranty as to the completeness or accuracy of any response made in good faith. b. At any time prior to the last date for receipt of bids, LIC may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder, modify the EOI Document by a corrigendum. c. The Corrigendum (if any) & clarifications to the queries from all bidders will be posted on the www.lici ndi a.i n under T enders Sec ti on . d. Any such corrigendum shall be deemed to be incorporated into this EOI. e. In order to afford prospective Bidders reasonable time in which to take the corrigendum into account in preparing their bids, LIC may, at its discretion, extend the last date for the receipt of EOI Bids 5.5 Right to Terminate the Process a. LIC may terminate the EOI process at any time and without assigning any reason whatsoever. LIC makes no commitments, expression or implied that this process will result in a business transaction with anyone. b. This EOI does not constitute an offer by LIC. The bidder's participation in this process may result in LIC short listing the bidder to submit a complete technical and financial response at a later date. 5.6 Submission of Responses a. The bids shall be submitted in a single sealed envelope and superscripted LIC Legal Management System and Ref :CO/LGL/2013/LMS-2013/EOI [This document is the property of Life Insurance Corporation of India and cannot be reproduced without the consent of LIC of India]Page 14 of 28

dated: 02.04.2013. This envelope should contain two hard copies of EOI proposal marked as First Copy and Second Copy and one soft copy in the form of a non-rewriteable CD. CD media must be duly signed using a Permanent pen Marker and should bear the name of the bidder. a. Bids shall consist of supporting proofs and documents as defined in the Pre-qualification section b. Bidder shall submit all the required documents as mentioned in the Appendix including various templates (Form 1 to Form 3). It should be ensured that various formats mentioned in this EOI should be adhered to and no changes in the format should be done . b. Envelope should indicate clearly the name, address, telephone number, Email ID and fax number of the bidder c. Each copy of the EOI should be a complete document and should be spirally bound as a volume. The document should be page numbered, must contain the list of contents with page numbers and shall be initialed by the Authorized Representative of the bidder. d. Different copies must be spirally bound separately. Bids submitted in loose sheets/or unbound sheets in files may be rejected, as not meeting the submission format. e. Bidder must ensure that the information furnished by him / her in respective CDs is identical to that submitted by him in the original paper bid document. In case of any discrepancy observed by the LIC in the contents of the CDs and original paper bid documents, the information furnished on original paper bid document will prevail over the soft copy. f. EOI document submitted by the bidder should be concise and contain only relevant information as required under this EOI. 5.7 Bid Submission Format The entire proposal shall be strictly as per the format specified in this Invitation for Expression of Interest and any deviation may result in the rejection of the EOI proposal. 5.8 Venue and Deadline for Submission a. Proposals must be received at the address specified below latest by the date and time mentioned in the EOI Timelines (Last date and time for EOI Submission ): Chief (Legal) LIC of India Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai 400021 [This document is the property of Life Insurance Corporation of India and cannot be reproduced without the consent of LIC of India]Page 15 of 28

b. Any proposal received by the LIC after the above deadline shall be rejected. c. The bids submitted by telex/telegram/fax/e-mail etc. shall not be considered. No correspondence will be entertained on this matter. d. LIC shall not be responsible for any postal delay or non-receipt/ non-delivery of the documents. No further correspondence on the subject will be entertained. e. LIC reserves the right to modify and amend any of the above stipulated condition/criterion depending upon project priorities vis--vis urgent commitments. f. EOI will be opened as per mentioned EOI timelines at the given address by the Tender Opening Committee (TOC) in the presence of bidders or their authorized representatives who choose to attend. 5.9 Short Listing Criteria a. LIC will shortlist bidders who meet the Pre-Qualification criteria mentioned in this Invitation to Expression of interest.

b. Any attempt by a Bidder to influence the bid evaluation process may result in the rejection of its EOI Proposal. 5.10 Evaluation Process a. LIC will constitute a Proposal Evaluation Committee to evaluate the responses of the bidders b. The Proposal Evaluation Committee constituted by the LIC shall evaluate the responses to the EOI and all supporting documents & documentary evidence. Inability to submit requisite supporting documents or documentary evidence, may lead to rejection of the EOI Proposal. c. Each of the responses shall be evaluated to validate compliance of the bidders according to the Pre-Qualification criteria, Proof of Solution/Demonstration , Presentations, Forms and the supporting documents specified in this document. d. The decision of the Proposal Evaluation Committee in the evaluation of responses to the Expression of Interest shall be final. No correspondence will be entertained outside the evaluation process of the Committee. e. The Proposal Evaluation Committee may ask for meetings with the bidders to evaluate its suitability for the assignment f. The Proposal Evaluation Committee reserves the right to reject any or all proposals

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5.11

LIC Rights LIC may, at its sole discretion, issue a Request For Proposal (RFP) which may be extended only to those vendors shortlisted through the EOI Evaluation and/or Proof of Solution processes. However, for the purpose of any such subsequent RFP, LIC reserves the right to float an open RFP and to amend the proposed requirements, the description of services required or any other aspect of this EOI document. LIC may also conclude the process without tendering or awarding any contract. LIC may reject any or all proposals and may or may not waive an immaterial deviation or defect in a bid. LICs waiver of an immaterial deviation or defect shall in no way modify the EOI document or excuse a vendor from full compliance with EOI document specifications. LIC reserves the right to accept or reject any or all of the items in the proposal, to award the contract in whole or in part and/or negotiate any or all items with individual vendors if it is deemed in the LICs best interest. Moreover, the LIC reserves the right to make no selection if proposals are deemed to be outside the fiscal constraint or against the best interest of the LIC. In addition to the right to reject any and all proposals, in whole or in part, LIC also reserves the right to issue similar EOI/RFPs in the future. This EOI is in no way an agreement, obligation, or contract and in no way is the LIC responsible for any proposers cost of preparing the proposal, including providing additional documentation or participating in presentations, demos, proof of solution, interviews, if required.

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6. Pre-Qualification Criteria
S. No. Basic Specific Requirements Requirement
Legal Entity Bidder Should be registered Legal Entity.

Documents Required
Submission with Detail about the Nature of Entity Implementation Details with References.

Technical Capability

Bidder must have successfully completed at least one Implementation of the proposed Legal Management System software.

No Blacklist

Bidder should not have been Blacklisted by any Govt/PSU/Reputed Listed company for corrupt or fraudulent practices or non-delivery, nonperformance in the last three years.

Declaration by the Bidder.

Intellectual Property Rights (IPR)

I.

II.

Bidder must have Commercial off the shelf Product for the Legal Management System requirements mentioned as Mandatory in Table No. 3.0 Bidders must own intellectual property rights of the software/ system and must be able to provide source Code. Intellectual Property Rights of all software code for the Legal Management System shall remain with the respective Solution Provider / Bidder who develops it. But, LIC will have full right to modify source code for the legal management system, even from different firms , but only for perpetual Self-Use, for any number of users. But , LIC will not sell or transfer (even for free) these usage rights to any third party.

Declaration by the Bidder along with the product details.

III.

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Submission on the solution Proposed

Bidder shall submit to LIC an overview of the solution proposed with EOI Requirementstraceability-document i.e EOI Requirements mapping with the Function/Feature/Module available in the Proposed System.

Proof of Solution(PoS)/ Demonstration and Presentation Sales Turnover in Software , Software Development and Maintenance Services.

Successful demonstration using a part of an existing solution or COTS Solution meeting the stated requirement of LMS for LIC. Annual Sales Turnover generated from services related to software development during audited financial year 2011-12 should be at least Rs. 25 lakhs (Rupees Twenty Five Lakhs) (Note: Revenue should be on account of Software application development and implementation or associated maintenance or implementation services, COTS/packaged software licenses sale, software subscription, software maintenance etc.) only.
Extracts from the Profit & Loss; Or Certificate from the statutory auditor/ Company CFO.

Place : Mumbai Dated: 02.04.2013

CHIEF (LEGAL)

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7. Bid Submission Forms Appendix I: Bid Submission forms

The bidders are expected to respond to the EOI using the forms given in this section and all documents supporting Pre-Qualification / EOI Criteria.

Proposal / Pre-Qualification Bid shall comprise following forms : Form 1 : Covering Letter with Correspondence Details Form 2 : Details of the Bidders Operations and IT Implementation Business Form 3 : Compliance Sheet for Pre-Qualification Criteria Form 4 : Project citation format Form 5 : Proposed Solution

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Form 1: Covering Letter with Correspondence Details To <Location, Date>

Chief (Legal) LIC of India

Central Office, Legal Department, 4th Floor, West Wing, Yogakshema, Jeevan Bima Marg, Mumbai - 400021 Dear Sir, We, the undersigned, offer to provide the Legal Management System for LIC, as per requirements and scope mentioned in this EOI document. Our correspondence details with regard to this EoI are: S. No 1 2 3 Information Name of the Contact Person Address of the Contact Person Name, designation and contact, address of the person to whom, all references be made, regarding this Telephone number ofshall the Contact Person. Mobile number of the Contact Person Fax number of the Contact Person Email ID of the Contact Person Corporate website URL Details

<Insert Name of Contact> <Insert Address> <Insert Name of Contact> 4 <Insert Phone No.> 5 <Insert Mobile No.> 6 <Insert Fax No.> 7 <Insert Email.> 8 <Insert Website URL.> We are hereby submitting our Expression of Interest in both printed format (2 copies) and as a soft copy in a CD. We understand you are not bound to accept any Proposal you receive. We fully understand and agree to comply that on verification, if any of the information provided here is found to be misleading the short listing process or unduly favours our company in the short listing process, we are liable to be dismissed from the selection process or termination of the contract during the project. We hereby declare that our proposal submitted in response to this EOI is made in good faith and the information contained is true and correct to the best of our knowledge and belief. Sincerely, [Bidders Name with seal+ <Applicants Name with seal> Name: <<Insert Name of Contact>> Title: <<Insert Name of Contact>> Signature: <<Insert signature>>

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Form 2: Details of the Bidders Operations SI No. A B Information Sought Name and address of the bidding Company Incorporation status of the firm (public limited / private limited, etc.) Year of Establishment Date of registration ROC Reference No. Details of company registration Details of registration with appropriate authorities for service tax Name, Address, email, Phone nos. and Mobile Number of Contact Person Details to be Furnished

C D E F G

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Form 3: Compliance Sheet for Pre-Qualification Criteria

S. No.

Basic Specific Requirements Requirement

Legal Entity Bidder Should be registered Legal Entity.

Documents Required
Submission with Detail about the Nature of Entity Implementation Details with References.

Compliance Reference

Technical Capability

Bidder must have successfully completed at least one Implementation of Legal Management System With similar requirements as stated for PoS with the Proposed Solution/System. Bidder should not have been Blacklisted by any Govt/PSU/Reputed Listed company for corrupt or fraudulent practices or non delivery, non performance in the last three years

No Blacklist

Declaration by the Bidder.

Intellectual Property Rights (IPR)

I.

Bidder must have indigenously developed solution. Bidders must own intellectual property rights of the software/ system and must be able to provide source Code. Intellectual Property Rights of all software code for the Legal Management System shall remain with the respective Solution Provider / Bidder who develops it. But, LIC will have full right to modify source code for the legal management system, even from different bidder, but only for perpetual SelfUse, for any number of users. But , LIC will not sell or transfer (even for free) these usage rights to any third party. It is believed that, LIC can receive lowest possible rate due to this.

Declaration by the Bidder.

II.

Declaration by the Bidder.

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Submission on the solution Proposed

Bidder shall submit to LIC an overview of the solution proposed with EOI Requirementstraceability-document i.e EOI Requirements mapping with the Function/Feature/Module available in the Proposed System .

Submission by the Bidder.

Proof of Solution/ Demonstration and Presentations

Successful demonstration using a part of an existing solution or COTS Solution and bidder should provide a representative solution through a relatively small number of users acting in business roles to satisfy various aspects of the requirements as stated in Table 3.0 of Scope of Work.

Sales Turnover in Software , Software Development and Maintenance Services.

Annual Sales Turnover generated from services related to software development during audited financial year 2011-12 should be at least Rs. 25 lakhs(Rupees Twenty Five Lakhs) (Note: revenue should be on account of Software application development and implementation or associated maintenance or implementation services, COTS/packaged software licenses sale, software subscription, software maintenance etc.) only.

Extracts from the Profit & Loss; Or Certificate from the statutory auditor/ Company CFO.

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Form 4: Project Citation Format

Relevant IT project experience (previous implementation of the Proposed system) General Information Name of the project Client for which the project was executed Name and contact details of the client Project Details Description of the project Scope of services Service levels being offered/ Quality of service (QOS) Technologies used Outcomes of the project Other Details Total cost of the project Total cost of the services provided by the respondent Duration of the project (no. of months, start date, completion date, current status) Other Relevant Information Letter from the client to indicate the successful completion of the projects Copy of Work Order

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Form 5: Proposed Solution

a) b) c) d) e)

Solution Proposed Understanding of the project (how the solution proposed is relevant to the understanding) Specification of Hardware, Storage, Operating System etc . Specification of Software ( Application Server, Database etc) Man month efforts required for implementation

Form 5 A: Compliance to requirements

S.No Module Solution Proposed Requirements ( Compliance to As required under Requirement (put Y or Table 3.0 under N only) Scope of Work )

<<Provide the Product Name >>

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Form 5 B: Solution Proposed

S. No Proposed Solution (Provide the Product Name) Version & Year of Release OEM Features & Functio nalities O&M Support Other relevant Details

Form 5C: Bill of Material (Software)

S. N o

Item

Proposed Solution (Provide the Product Name )

Unit of Measurem ent

Number of Licenses (Developmen t Environment )

Number of License s (UAT)

Number of Licenses (Training )

Number of License s (Data Center Production)

Number of Licenses (DR Site)

( As enterprise license is desired for the LMS , licensing is to be mentioned as unlimited, enterprise wide usage).

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