Jeffrey M.

Kupernik
(303)-842-0699 linkedin.com/in/jeffkupernik/ jrkupernik@live.com

PROFESSIONAL SUMMARY Experienced Operations Manager with demonstrated success improving logistics operations Seasoned negotiator with a proven track record of reducing transportation and distribution costs Knowledgeable in human resources, purchasing, finance, regulatory compliance and marketing PROFESSIONAL EXPERIENCE Thermo Fisher Scientific, Denver, Colorado (2008 to 2013) Operations Manager Logistics Warehousing: Accountable for the efficient operation of a 120,000 square foot distribution center in compliance with ISO standards including management of the centers operating budget. Raised productivity 4% annually from 2009 to 2013 reducing staffing by 4 personnel Reduced the error rate by 3% annually from 2009 to 2013 improving customer service Prepared the facility to achieve ISO certification in 2009 and pass recertification in 2013 Provided continuous coaching for facility personnel to meet key performance metrics Successfully redesigned operational flow and reduced operating costs by $120,000 Directed a project to clear up a six month backlog of returned goods in 2008 Completed a project to properly store and dispose of company documents Maintained compliance with DOT, EPA, FDA, CDPHE, DHS and U.S. Customs regulations Gambro, Lakewood, Colorado (1994 to 2008) Warehouse Manager: Accountable for the operation of a 140,000 square foot distribution center including, management of three 3PL warehouses located in Colorado, Ohio and Texas Maintained $32,000,000 of inventory with a cycle count accuracy of 99.8% Managed and trained 26 personnel consisting of material handlers and administrative staff Successfully redesigned operational flow and reduced staff by 2 personnel Increased morale resulting in exceptional performance for on-time deliveries to customers (99.5% of orders delivered on time) Interim Logistics Manager: Managed the Logistics Operations and Transportation Department Successfully directed the accurate preparation and on-time publication of the Logistics departments $12,000,000 Transportation budget Provided guidance on carrier management, contributing to an all time high delivery performance of 98% for all customers across all modes Proposed and initiated a company- wide U.S. Customs Import Compliance program Completed the implementation of US Banks Power track freight payment system which reduced the annual cost of paying freight bills by $50,000 Maintained high departmental morale resulting in excellent service to customers

Global Transportation Analyst: Prepared and monitored an annual transportation budget of $8,000,000 Established long term transportation contracts with motor carriers, small package carriers and airfreight forwarders, resulting in $500,000 of net cost reductions Collected $250,000 in overdue freight claims, $60,000 in insurance claims and reduced the average time to settle freight claims from 184 days to 49 days during 1995 Raised average on-time delivery performance for air, ocean and surface carriers to 97% for 1996 Replaced transportation contracts eliminating risk of undercharge claims against Gambro Proactively assembled a freight bill audit team and successfully petitioned the Surface Transportation Board to waive $19,000 of potential undercharge claims with a major LTL carrier Gillians Engineering, Westminster, Colorado (1993 to 1994) Administrative Manager: Directed daily operations of the drafting and surveying departments In charge of hiring and administering performance reviews for twenty employees Managed expenses related to building maintenance and the company fleet Sashco Sealants, Commerce City, Colorado (1980 to 1993) Marketing Services Manager: Developed product marketing strategies including pricing programs for national accounts Managed Customer Service Department and Public Relations Department Corporate Transportation Warehouse Manager: Managed corporate transportation program along with warehouse operations, including supervision of warehouse personnel Created a successful motor carrier selection program, reducing outbound freight costs by 50% (reduced freight costs as a percentage of sales from 9.5% to 4.5%) Projected and monitored annual transportation budget Insured firms compliance with Hazardous Material shipping regulations Successfully defended the firm from undercharge claims totaling $30,000 for less than $500 in attorney fees EDUCATION Bachelors of Science in Business Administration Regis University, Minor in Computer Science INDEPENDENT COURSEWORK Colorado Department of Public Health and Environment Hazardous Waste Management Course Graduate Dale Carnegie Public Speaking Course