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Emotional intelligence
Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It's about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you. Emotional intelligence is the ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you. Emotional intelligence also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively. People with high emotional intelligence are usually successful in most things they do. Why? Because they're the ones that others want on their team. When people with high EI send an email, it gets answered. When they need help, they get it. Because they make others feel good, they go through life much more easily than people who are easily angered or upset. Emotional intelligence consists of four core abilities: Self-awareness The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have selfconfidence. Self-management The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances. Social awareness The ability to understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization. Relationship management The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict. Characteristics of Emotional Intelligence Daniel Goleman, an American psychologist, developed a framework of five elements that define emotional intelligence: Self-Awareness People with high emotional intelligence are usually very selfaware. They understand their emotions, and because of this, they don't let their feelings rule them. They're confident because they trust their intuition and don't let their emotions get out of control. They're also willing to take an honest look at themselves. They know their strengths and weaknesses, and they work on these areas so they can perform better. Many people believe that this self-awareness is the most important part of emotional intelligence. Self-Regulation This is the ability to control emotions and impulses. People who self-regulate typically don't allow themselves to become too angry or jealous, and they don't make impulsive, careless decisions. They think before they act.

Characteristics of self-regulation are thoughtfulness, comfort with change, integrity, and the ability to say no. Motivation People with a high degree of emotional intelligence are usually motivated. They're willing to defer immediate results for long-term success. They're highly productive, love a challenge, and are very effective in whatever they do. Empathy Empathy is the ability to identify with and understand the wants, needs, and viewpoints of those around you. People with empathy are good at recognizing the feelings of others, even when those feelings may not be obvious. As a result, empathetic people are usually excellent at managing relationships, listening, and relating to others. They avoid stereotyping and judging too quickly, and they live their lives in a very open, honest way. Social Skills It's usually easy to talk to and like people with good social skills, another sign of high emotional intelligence. Those with strong social skills are typically team players. Rather than focus on their own success first, they help others develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships. Measuring Emotional Intelligence Reuven Bar-Ons EQ-iA : self-report test designed to measure competencies including awareness, stress tolerance, problem solving, and happiness. According to Bar-On, Emotional intelligence is an array of noncognitive capabilities, competencies, and skills that influence ones ability to succeed in coping with environmental demands and pressures. Multifactor Emotional Intelligence Scale (MEIS) : An ability-based test in which test-takers perform tasks designed to assess their ability to perceive, identify, understand, and utilize emotions. Seligman Attributional Style Questionnaire (SASQ): Originally designed as a screening test for the life insurance company Metropolitan Life, the SASQ measures optimism (hopefulness) and pessimism (doubt). Emotional Competence Inventory (ECI): Based on an older instrument known as the Self-Assessment Questionnaire, the ECI involves having people who know the individual offer ratings of that persons abilities on a number of different emotional competencies. Developing emotional intelligence through five key skills: Emotional intelligence consists of five key skills: Emotional intelligence (EQ) skill 1: The ability to quickly reduce stress. Emotional intelligence (EQ) skill 2: The ability to recognize and manage your emotions. Emotional intelligence (EQ) skill 3: The ability to connect with others using nonverbal communication.

 Emotional intelligence (EQ) skill 4: The ability to use humor and play to deal with challenges. Emotional intelligence (EQ) skill 5: The ability to resolve conflicts positively and with confidence. Emotional Intelligence (EQ) vs. Intellectual Intelligence (IQ) Intellectual intelligence (IQ) is usually less important in determining how successful we are than emotional intelligence (EQ). We all know people who are academically brilliant and yet are socially inept and unsuccessful. What they are missing is emotional intelligence. ...