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SMR 4.

O3 WCM
MOD NO.

WORLD CLASS MANUFACTURING MANAGEMENT


DETAILED SYLLABUS
TEACHING HOURS OBJECTIVE OF THE MODULE

3 Credits
TEACHING METHODOLOGY

Salient contents: Operations strategy. Operation in service, Networking of services operations, Productivity improvement, human factor. Operation planning & control, Executive decision making, Lean operations. OPERATIONS STRATEGY AND COMPETITIVENESS - The future of operations Competitive dimensions trade offs Strategy perspectives (Financial customer, employee, learning, & growth) Strategic fit productivity measurement, Balanced scorecard. PROCESS (MANUFACTURING AND SERVICES) SELECTION AND DESIGNProcess analysis Process flowcharting Types of processes Measuring process performances, Product Process Matrix. Service System design matrix Service blue print & fail-safe Service guarantees as design drivers. JOB DESIGNING & WORK MEASUREMENT Time study and work sampling, concept on Ergonomics. Concepts on Organisation and methods. Problems on work measurement and work sampling. FACILITIES LAYOUTS - Process layout, Craft Product layout, Assembly line balancing, Splitting tasks mixed and cellular layouts. Problems on line balancing and layouts. Retail service layouts, Service capes, Ambience, Spatial layouts Office layouts. LEAN OPERATIONS - Lean logic The lean service machine Proximity of linked processes Procedure standardization Balancing loads elimination of waste Lean layout and workflow Lean application for continues flow system Lean application for job shops. Case study. OPERATIONS SCHEDULING - Scheduling & control functions Sequencing Priority rules Johnsons rules Gantt charts

Scheduling personnel work times.

Scheduling hourly

MAINTENANCE MANAGEMENT The role of maintenance in operations Preventive, runtime and breakdown maintenance Strategies in maintenance operations Costs centers of maintenance operations. Operational efficiency and maintenance. Organisation of maintenance department, maintaining log books, routine inspections, control of spare parts and repair management, manpower deployment and control safety precautions. Budgets for maintenance. Total Credits

48 Hrs

Text Books: 1. Operations Management, Chase, TMH 2. Operations Management, Mahadevan, Pearson REFERENCES: 1. Strategic Operations Management By Steve Brown 2. Competitive Manufacturing Management By Nicholas, TMH 3. Operations Management for Competitive Advantage by Chase , Acquilano etc. TMH 4. Work Study Manual By ILO

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