Dwight M Westacott

Home: 416-282-0720 Cell: 416-999-5336 dwightwestacott@rogers.com

Profile
Project Manager with over 25 years experience with High Tech, Supply Chain, Retail Sales and Sales Force Automation while demonstrating strengths in understanding technical advances and changing client requirements. Recognized as a leader who ensures that the established parameters are honored throughout the duration of a project for project success. Experience affords expert knowledge of verticals best practices and directions throughout the project cycle.

Career Development
Tecsys Systems Inc. Montreal, QC - Specialists in Supply Chain Management 2008 - 2013

A visionary and technology leader in warehouse management software. TECSYS has an unrivaled staff of warehouse experts who serve the Government, Healthcare Supply Chain and High-Volume Distribution industries with game-changing supply chain management solutions. Senior Project Manager 2010 - 2013 Project Manager 2008 - 2010 o Managed up to 8 projects simultaneously o Increased Tecsys sales revenue by ~ 3% o Decreased client labor cost by ~ 4% o Increased activity within the supply chain sector by 3% annually o Identified development opportunities respecting budgetary limitations during recessionary years o Designed and packaged new offerings (products or solutions) upon request o Communicate on a regular basis ensuring an understanding of the clients needs, project progress minimizing surprise requests o Developed and deployed management tools to improve the project implementation methodology improved productivity by ~ 5% o Developed and deployed junior project mentorship program encompassing 18 new employees improving productivity by ~ 10% o Developed resource teams (internal and external) regarding the deployment of Supply Chain solutions RETALIX Inc. Plano, Texas - Supply Chain Solution Specialists 1999 - 2008 (Formerly TCI Solutions1998 - 2006) Retalix is a leading global provider of innovative, integrated software solutions and services for high volume, high complexity Fast Moving Consumer Goods retailers and distributors including supermarkets, groceries, convenience, fuel, health and drug, and department stores Customer Support Manager 2006 - 2008 Sr. Project Manager 2004 - 2008 Project Manager 1999 - 2004 o Decreased client labor cost by ~ 3% o Managed up to 4 projects simultaneously o Increased activity within the supply chain sector by 2 % annually. o Deployed enhancements to the existing customer support process reducing the time required to resolve cases by ~ 2 hours o Communicate on a regular basis with clients ensuring an understanding of their needs, project progress and limiting surprise requests. o Developed resource teams (internal and external) regarding the deployment of Supply Chain solutions.

MEI Montreal QC - Sales Force Automation Specialists

1998 - 1999

MEI was a Container Package Goods Sales Force Automation development and solution provider. Included within their stable of clients were Kraft, Molson Breweries, Unilever Bros. and RJR Nabisco.

Container Packaged Goods Industry Specialist Sales Force Automation Product Manager o Provided industry expertise to sales resulting in increased activity within the CPG sector by 10%. o Developed, with employers clients, a number of SFA visions documents for employers SFA solution development.

Maufer Digitalization Inc., Montreal QC - Retail Solutions Specialists

1995 - 1998

MDI were Retail Solutions Specialists within the Canadian Food Retail vertical. Functional solutions included a variety of back office and store operations solutions. Clients included Steinbergs, Oshawa Foods, Metro Richelieu Inc., Provigo, Hudon et Deaudelin, Thrifty Foods.

Operations Director 1997 - 1998 Project Manager 1995 - 1997 o Increase activity in the Canadian English speaking sector on average 7% annually. o Provided Account Management and support to the employers existing clients o Increased the employers sales revenue by 8% and gross profit by 2% Steinbergs Supermarkets, Montreal QC, Toronto, ON Grocery and General Merchandise Retailer 1972 - 1995

Steinberg's was a Canadian grocery store chain that mainly operated in the province of Quebec. In addition to its flagship supermarket chain, the company operated several subsidiaries across Canada and into the US.

Project Manager 1990 - 1995 Assistant and Store Manager 1986 - 1990 Department Manager 1980 - 1986 o Managed Miracle Food Mart and Ultra Mart stores with sales of ~ 500 K per week. o Increased store sales by ~ 5% o Increased store gross margin by 8% o Reduced cost of supplies by ~ 2% o Improved store operations productivity by ~ 4% o Received government approval and funds (~ $50 K) for skill development o Reduced department shrink by 1.00%

Education
Retail Business Management Cornel University, Toronto, ON (Humber College) 1992